power steering MERCEDES-BENZ SPRINTER 2012 MY12 Operator’s Manual

Telephone
........................................ 86
Trip computer .................................. 85
Message memory (vehicles with
steering wheel buttons) .....................78
Messages Vehicles without steering wheel
buttons .......................................... 199
Vehicles with steering wheel
buttons .......................................... 201
Mirrors
Exterior mirrors ................................ 70
Rear-view mirror .............................. 69
Mobile phone
..................................... 134
Display message ............................ 207
Installation ..................................... 277
Monitor
see Rear view camera .................... 122O
Occupant safety Children in the vehicle .....................41
System overview .............................. 32
Odometer
Setting the unit (vehicles with
steering wheel buttons) ................... 80
On-board computer
Vehicles without steering wheel
buttons ............................................ 72
Vehicles with steering wheel
buttons ............................................ 74
Opening/closing the windows ...........60
Outside temperature display Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 77
Overhead control panel
Overview .......................................... 27
Overrevving range ............................... 71
Overview Menus (Vehicles with steering
wheel buttons) ................................. 76P
Paint code number ............................ 277
Paper holder ...................................... 131Parking
see Stopping the vehicle and
switching off the engine ................. 111
Parking aid
see PARKTRONIC

Parking brake .................................... 112
Display message ............................ 206
Parking lamp
Changing bulbs .............................. 235
Parking lamps ...................................... 89
PARKTRONIC ...................................... 119 Activating/deactivating ................. 122
Cleaning the sensors ..................... 163
Indicator lamp ................................ 215
Malfunction .................................... 215
Range of the sensors ..................... 120
Roll-back warning .......................... 122
Trailer towing ................................. 122
Warning display .....................121, 215
Partition sliding door .......................... 59
Perimeter lamp Changing bulbs .............................. 237
Perimeter lamps
Changing bulbs .............................. 238
Poly-V-belt
Malfunction .................................... 191
Power supply
Battery isolating switch .................... 87
Power supply (trailer) ....................... 153
Power windows ................................... 60
Practical advice Auxiliary heating ............................ 216
Central locking system .................. 217
Engine ............................................ 212
Fuel and fuel tank ..........................220
Headlamps and turn signals ..........219
Windshield wipers .......................... 219
Preparing for a journey .....................108
Checks in the vehicle ..................... 108
Visual check of the vehicle
exterior .......................................... 10810
Index

Seat belt
Cleaning ......................................... 162Display message ............................ 206
Warning lamp .................................
196
Seat belts
Adjusting the height ......................... 35
Belt force limiters ............................ 35
Correct usage .................................. 33
Emergency Tensioning Devices ........ 35
Fastening ......................................... 34
Important safety guidelines .............32
Releasing ......................................... 35
Safety guidelines ............................. 37
Special seat belt retractor ............... 43
Warning lamp (function) ................... 35
Seat heating ......................................... 68
Malfunction .................................... 211
Selector lever position ...................... 114
Service indicator ............................... 167
Service products Bio-diesel ....................................... 153
Brake fluid ..................................... 159
Capacities ...................................... 287
Coolant .......................................... 160
Diesel Exhaust Fluid (DEF) ............. 155
Engine oil ....................................... 156
Fuel ................................................ 153
Fuel additive .................................. 154
Fuel additives ................................ 154
Power steering fluid ....................... 159
Refrigerant ..................................... 161
Transmission oil ............................. 158
Settings
Resetting all (vehicles with
steering wheel buttons) ................... 78
Resetting submenus (vehicles
with steering wheel buttons) ............ 79
Setting the clock
Vehicles without steering wheel
buttons ............................................ 73
Setting the date
Vehicles without steering wheel
buttons ............................................ 73
Vehicles with steering wheel
buttons ............................................ 82
Setting the time
Vehicles with steering wheel
buttons ............................................ 82Shift ranges
Automatic transmission .................114
Side impact air bag
.............................40
Side windows Resetting ......................................... 61
Sliding door .......................................... 56
Cleaning ......................................... 164
Closing assist ................................... 57
Snow chains ...................................... 255
Socket ................................................ 133
Spare wheel Bracket .......................................... 185
see Spare wheel ............................ 185
Wheel change ................................ 229
Speed
Setting, see Cruise control ............ 119
Speed limiter ..................................... 141
Speedometer ....................................... 71
Setting the unit (vehicles with
steering wheel buttons) ................... 80
SRS (Supplemental Restraint
System)
Indicator lamp .................................. 36
Introduction ..................................... 36
Standing lamp
Changing bulbs .............. 235, 236, 237
Starting the engine ........................... 109
Steering wheel ..................................... 69
Adjusting ......................................... 69
Buttons (vehicles with steering
wheel buttons) ................................. 74
With buttons .................................... 26
Stowage spaces and stowage
compartments ................................... 129
Eyeglasses compartment ............... 131
Glove box ....................................... 131
Paper holder .................................. 131
Stowage compartment above the
windshield ..................................... 130
Stowage compartment in the
center console ............................... 130
Stowage compartment in the
dashboard ...................................... 129
Stowage compartment in the
door ............................................... 13012
Index

DOT (Department of
Transportation) (definition) ............
269
Flat tire .......................................... 221
GAWR (Gross Axle
Weight Rating)
(definition) ..................................... 269
GVW (Gross Vehicle Weight)
(definition) ..................................... 269
GVWR (Gross Vehicle Weight
Rating) (definition) .........................269
Increased vehicle weight due to
optional equipment (definition) ...... 269
Kilopascal (kPa) (definition) ........... 270
Labeling (overview) ........................ 266
Load bearing index (definition) ...... 271
Maximum loaded vehicle weight
(definition) ..................................... 270
Maximum load on a tire
(definition) ..................................... 270
Maximum permissible tire
pressure (definition) ....................... 270
Maximum tire load ......................... 265
Maximum tire load (definition) .......270
Optional equipment weight
(definition) ..................................... 270
PSI (pounds per square inch)
(definition) ..................................... 270
Replacing ....................................... 271
Service life ..................................... 254
Sidewall (definition) .......................270
Speed index (definition) ................. 269
Storing ........................................... 273
Structure and characteristics
(definition) ..................................... 268
TIN (Tire Identification Number)
(definition) ..................................... 271
Tire bead (definition) ......................270
Tire pressure (definition) ................ 270
Tire pressures (recommended) ...... 269
Tire size (data) ............................... 280
Tire size designation, load-bearing
capacity, speed index .................... 266
Tire tread ....................................... 253
Tire tread (definition) .....................270
Total load limit (definition) ............. 271
Traction (definition) ....................... 271
Uniform Tire Quality Grading
Standards (definition) .................... 269
Unladen weight (definition) ............ 270valve, Snap-In ................................
252
Wear indicator (definition) .............271
Wheel rim (definition) .................... 269
Tires
and wheels (important safety
information) ....................................... 252
tire sealant Storage location ............................ 184
Using ............................................. 222
Tools
see Vehicle tool kit ........................ 182
Top speed
Technical data ............................... 280
Top Tether ............................................ 44
Touchshift .......................................... 114
Tow-away protection .......................... 62
Towing ................................................ 248
Towing a trailer Driving tips .................................... 150
Towing eye ......................................... 249
Tow-starting ....................................... 248
Trailer Brake force booster malfunction ... 188
Coupling up ................................... 150
Decoupling ..................................... 152
Power supply ................................. 153
Towing ........................................... 151
Towing with PARKTRONIC .............122
Trailer tow hitch ............................. 284
Trailer coupling
Permitted weights and loads ......... 285
Trailer hitch ....................................... 284
Trailer loads and drawbar
noseweights ...................................... 152
Transmission oil ................................ 158
Transport by rail ................................ 140
Transporting Load distribution ...................146, 152
Loading .......................................... 144
Securing a load .............................. 146
Trip computer (vehicles with
steering wheel buttons) .....................85
Trip meter ............................................ 73
see Trip odometer
Trip odometer
Resetting ......................................... 7214
Index

serves as a reminder to take extra care while
driving.
X
If ABS intervenes: continue to depress the
brake pedal with force until the braking
situation is over.
X To make a full brake application:
depress the brake pedal with full force. G
Warning
If the ABS malfunctions, other driving systems
such as the

BAS or the ESP ®
are also switched
off. Observe indicator and warning lamps that
may come on as well as messages in the
multifunction display that may appear.
If the ABS malfunctions, the wheels may lock
during hard braking, reducing the steering
capability and extending the braking distance. BAS (Brake Assist System)
G
Warning
Observe "Important safety notes"
(Y page 47).
BAS operates in emergency braking
situations. If you depress the brake pedal
quickly, BAS automatically

boosts the braking
force, potentially reducing the stopping
distance.
X Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. G
Warning
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking

distance may increase. EBD (Electronic Brake force
Distribution)
G
Warning
Observe "Important safety notes"
(Y page 47).
EBD monitors and controls the brake
pressure on the rear wheels to improve
driving stability while braking. G
Warning
If the 009E, 003D, 0031 and 0065 indicator
lamps light up while the vehicle is in motion,
EBD may be defective.
If EBD malfunctions,

the brake system will still
function with full brake boost. However, the
rear wheels could lock up during emergency
braking situations, for example. You could
lose control of the vehicle and cause an
accident.
Adapt your driving style to the changed
driving characteristics. ASR (acceleration skid control)
Important safety notes G
Warning
Observe "Important safety notes"
(Y page 47).
ASR can significantly improve traction, i.e.
the transmission of power from the tires to
the road surface, and thus may increase the
vehicle's driving stability. ASR assists in
pulling away and

accelerating, particularly on
smooth and slippery surfaces.
ASR can brake individual wheels and limits
the engine torque to help prevent the drive
wheels from spinning.
If ASR intervenes, the 0067 warning lamp
flashes in the instrument cluster. 48
Driving safety systems
Safety

Vehicle equipment ..............................
52
Opening and closing ...........................52
Anti-theft systems .............................. 61
Seats .................................................... 63
Steering wheel .................................... 69
Mirrors ................................................. 69
Instrument cluster ..............................70
On-board computer without steer-
ing wheel buttons ............................... 72
On-board computer with steering
wheel buttons ..................................... 74
Power supply ....................................... 87
Lighting ................................................ 88
Good visibility ...................................... 94
Climate control .................................... 97
Driving and parking .......................... 108
Brakes ................................................ 112
Automatic transmission ................... 113
Driving the vehicle ............................116
Driving systems ................................ 117
Features ............................................. 128
Communications ............................... 133 51Controls

Deactivating automatic locking when
driving
X
Turn the key to position 1 or 2 in the ignition
lock when the doors are closed.
X For the entire vehicle: press upper
section 0046 of central locking button until
the indicator lamp in the button flashes
twice.
X For the sliding doors and rear doors
only:
press lower section 0047 of the central
locking button until the indicator lamp in
the button flashes twice. Ignition lock
005D
To insert/remove the key, to lock the
steering wheel
004A To unlock the steering wheel, power
supply for some consumers (e.g. the
radio)
004B To switch on the ignition, power supply for
all consumers preglow and drive position
004C To start the engine
i To unlock the steering wheel, move the
steering wheel slightly while turning the key
to position 1.
On vehicles with a battery isolating switch,
you must first switch on the electrical
system (Y page 87). Driver's door and co-driver's door
G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others.
You can open the driver's or co-driver's door
from the inside at any time, even if it is locked. X
Pull door handle 0046.
Locking knob 0047 pops up.
The door opens. Sliding door
General notes G
Warning
Make sure that nobody can become trapped
as you close and open the doors. Exercise
particular care, especially if children are near
the vehicle.
Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the doors.
You could otherwise cause injury to yourself
and others. 56
Opening and closing
Controls

Starting the engine
X
Turn the key to position 2 in the ignition
lock.
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028 preglow indicator lamp
goes out, turn the key to position 3 in the
ignition lock and release it as soon as the
engine is running.
i You can start
the engine without preglow
when the engine is warm.
i Depending on the equipment installed,
the vehicle either automatically locks
centrally after switching on the ignition or
after pulling away. The locking knobs in the
doors drop down.
You can open the doors from the inside at
any time.
Automatic door locking can be deactivated
(Y page 55). Driving off
G
Warning
Do not downshift for additional engine
braking on a

slippery road surface. This could
cause the drive wheels to lose their grip and
the vehicle could skid. You could lose control
of the vehicle and cause an accident.
i After pulling away or switching on the
ignition, the vehicle automatically locks
centrally. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
Automatic door locking can be deactivated
(Y page 55). X
Depress the brake pedal and keep it
depressed.
The selector lever lock is released.
X Release the parking brake ( Y page 112).
The 0066 indicator lamp in the instrument
cluster goes out.
X Move the selector lever to position D or R.
i On vehicles with a reverse warning
feature, a warning signal sounds when
reverse gear is

engaged to alert other road
users.
! Only shift into reverse gear when the
vehicle is stationary. You could otherwise
damage the transmission.
X Release the brake pedal.
X Carefully depress the accelerator pedal. General driving tips
Steering G
Warning
Do not switch off the engine while the vehicle
is in motion.
There is no

power assistance for the steering
or the service brake when the engine is not
running.
Steering and braking require significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
! Do not hold the steering wheel at full
steering angle for a long time, e.g. when
turning or maneuvering.
The hydraulic pump could be damaged if
the hydraulic fluid temperature increases.
Overrun cut-off If you take your foot off the accelerator pedal,
the diesel fuel supply is cut off in overrun
mode when the

engine speed is out of the idle
speed control range. 110
Driving and parking
Controls

Obstacles could damage the vehicle, for
example:
R
the axles
R the propeller shafts
and the transmission
R the tanks and supply reservoirs
For this reason, you should always drive
slowly when driving off-road. If you have to
drive over obstacles, have the co-driver
direct you. G
Warning
If you drive too fast off-road, you may not
recognize obstacles in good time or you may
underestimate the roughness of the ground.
When driving off-road, always drive slowly to
avoid damaging the vehicle.
The vehicle may slip to the side, tip and roll
over. Always drive along the line of fall when
you are on

a slope. Never drive across a slope.
Never turn the vehicle around on a slope. If
the vehicle cannot manage an uphill slope,
drive back down the slope in reverse gear.
You could lose control of the vehicle if you
shift the transmission to neutral or disengage
the clutch on an incline and then try to brake
the vehicle using only the service brake.
Never let the vehicle roll.
Overloading the vehicle will increase the risk
of the vehicle tipping over. Never exceed the
maximum permissible axle loads under any
circumstances. Keep the vehicle's center of
gravity as low as possible when the vehicle is
laden.
If the vehicle is frequently or mainly operated
in muddy or marshy terrain, substances that
impair braking efficiency, such as sand or oil
mixed with water, could get into the brake
system. This may lead to excessive wear and
a reduction in braking efficiency. In an
emergency, there is a risk that full braking
power may no longer be available.
After driving off-road, always carry out a short
brake test. If you detect a reduced braking
effect or hear grinding noises, have the brake
system checked at a qualified specialist workshop, for example at an authorized
Sprinter Dealer.
G
Warning
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. There is a danger that you could be
thrown out of

your seat and be injured. Always
wear a seat belt, even when driving off-road.
Rules for driving off-road G
Warning
If you drive over obstacles or in ruts, the
steering wheel may jerk out of your grip and
you could injure the thumbs on both hands.
Always hold the steering wheel cross firmly
with both hands.

When driving over obstacles,
you must expect steering forces to increase
briefly and suddenly.
R Before driving off-road, stop the vehicle and
shift to a low gear.
R Only drive off-road with the engine running
and a gear engaged.
R Drive slowly and smoothly. Walking pace is
necessary in many situations.
R Make sure that the wheels always remain
in contact with the ground.
R Drive with extreme care over unknown
terrain where you can only see for a short
distance. As a precaution, get out of the
vehicle to take a look at the route to be
taken first.
R Check the water depth before fording.
R Watch out for obstacles (e.g. rocks, holes,
tree stumps and ruts).
R Avoid edges where the surface could
crumble or break away. Driving tips
139
Operation Z

Steering
Steering, no maintenance required.
Service product Maintenance
interval Product name/number MB
Sheet
No.
Power steering fluid – Mobil ATF-D,
Exxon Mobil Corporation or
equivalent 236.3
You can obtain further information from any authorized Sprinter Dealer.
Brake fluid
G
Warning
Brake fluid is hazardous to health. Do not
swallow brake fluid.
See a doctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid.
Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid.
Use only approved brake fluids that comply
with the MB Specification for Service
Products, Sheet No. 331.0. You must observe
the boiling points (DOT 4 plus).
The brake fluid must have the following
characteristics in accordance with the
FMVSS 116 and ISO 4925 standards:
R boiling point (ERBP) of at least
500 ‡(260 †)
R wet boiling point (WERBP) of at least
356 ‡(180 †)
R viscosity of a maximum of 1500 mm²/s
Over a period of time, the brake fluid absorbs
moisture from the air. This reduces its boiling
point. G
Warning
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes

are subjected to a heavy load
(e.g. on long downhill stretches). This would
impair braking efficiency. The vehicle's
stopping distance may then be longer. This
increases the risk of an accident.
Have the brake fluid replaced every
two years with brake fluid approved by the
distributor named on the inside of the front
cover and have the replacement confirmed in
the Maintenance Booklet.
i There is usually a notice in the engine
compartment to remind you when the next
brake fluid change is due.
You can obtain further information from any
authorized Sprinter Dealer. Service products
159Operation Z

Problem Possible causes/consequences and
0050 Solutions003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
BAS has been deactivated due to a malfunction.
The brake system continues to function normally, but without
electronic support.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR and BAS have been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The brake system
is still available with the normal braking effect.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive on for a short distance at a speed of more than
13 mph(20 km/h).
ABS is available again if the message goes out. Troubleshooting
189
Practical advice Z