fuel MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z

Instrument cluster
Displays and controls
Instrument cluster on vehicles without steering wheel buttons
Instrument cluster in vehicles with steering-wheel buttons
Function Page
0043
Speedometer 183
0044
Tachometer 183
0087
0074,
0075Brightens/dims the
instrument cluster lighting 183
0085
Fuel gage with fuel filler flap
location indicator
183
0083
Display
Vehicles without steering
wheel buttons
184
Vehicles with steering
wheel buttons 186 Function Page
0084
Reset button
0045 34
006B
Menu button
0079 • changes standard display 184
• selects menus 185
006C
Service button
0098 Checks the engine oil level 25234
Instrument clusterAt a glance

Function Page
00B1
Fluid level too low in wind-
shield washer/headlamp
cleaning system
229
00E2
DEF supply low or contami-
nated/thinned
184
Exhaust gas aftertreatment
malfunction 224
00C7
Distance warning malfunc-
tioning
59
00B0
Lane Keeping Assist mal-
functioning
167
003E
Door or hood open 230
Electrically operated step
malfunction 230
0026
Brake pads/linings worn 225
0057
High-beam headlamps on 95
004D
Right-hand turn signal 95
003D
ASR malfunction 60
BAS malfunction 221
0089
ESP
®
malfunction 221
009F
Dirt accumulation in air fil-
ter
228 Function Page
00B4
Reserve fuel 183
Fuel filler cap open 227
00B8
Water in the fuel 229
003D
Battery charging malfunc-
tion
225
0049
Bulb defective 230
0087
Tachometer with warn-
ing and indicator lamps 0066
Parking brake applied 157
0058
Low-beam headlamps on 93
004E
Working speed governor
(ADR) on
172
0057
High-beam headlamps on 95
0077
Reserve fuel 227
Fuel filler cap open 227
0089
ESP
®
malfunction 221
0076
Fasten seat belts 230
i
Corresponding messages may also be
shown in the display (Y page 199).36
Instrument clusterAt a glance

control system in the vehicle. The auxiliary
heating heats the air in the vehicle interior to
the temperature set.
If your vehicle is equipped with a hot-water
auxiliary heater, the auxiliary heating also
keeps the coolant warm. This way, the load
on the engine is minimized and fuel is saved.
The heater booster function (Y page 130) of
the auxiliary heating supports the climate
control system when the engine is running
and the outside temperature is low.
You can use the auxiliary heating at an out-
side temperature of up to 39 ‡ (4 †). At an
outside temperature above 39 ‡ (4 †) the
auxiliary heating system and the heater boos-
ter function switch off automatically. Heating time
The heating time operating the auxiliary heat-
ing when the vehicle is stationary without the
engine running depends on the outside tem-
perature. Outside tempera-
ture Heating time
Above 23 ‡ (
00F85 †) Approx. 20 minutes
23 ‡ (
00F85 †) to 5 ‡
(00F815 †) Approx. 40 minutes
Below 5 ‡ (00F815 †) Approx. 50 minutes
You can then switch on the auxiliary heating
again.
If you do not start the engine for a while, the
total duration of heating is limited to a maxi-
mum of 120 minutes to protect the starter
battery. Switching on the auxiliary heating is
then automatically disabled. You can, for
example, switch on the auxiliary heating with-
out the engine running if the outside temper-
ature is
00F85 ‡ (00F820 †) a maximum of two
times. If you try it again, the indicator lamps
in the 0084button (Y page 124) flash alter-
nately for approximately 2 minutes to signal switch-on interlock. The auxiliary heating can-
not be switched on without starting the
engine.
When the charge status of the starter battery
is sufficient again, the switch-on interlock will
be deactivated. To charge the starter battery,
let the engine run. The engine runtime
required to reach the necessary charge sta-
tus depends on the outside temperature.
Outside tempera-
ture Engine runtime
Above 32 ‡ (0 †) Approx. 10 minutes
32 ‡ (0 †) to 14 ‡
(00F810 †) Approx. 15 minutes
Below 14 ‡ (
00F810 †) Approx. 20 minutes
Before switching on
X Check the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tank must be
at least a quarter full to ensure that the
auxiliary heating functions.
X Switch on climate control (Y page 116).
X Set the temperature control to the desired
temperature (Y page 117).
X Set the air distribution as required
(Y page 117).
X Open the center (Y page 121) and side air
vents ( Ypage 121) and set them to the
middle position.
i The auxiliary heating automatically
switches to heater booster mode after the
engine is started. Operating the auxiliary heating system
123Climate control Z

If the
0084 symbol in the status bar is shown:
X Press the 00CFor00DB button until the
off
off message in the display panel is shown.
X Press the 0070button.
The preselection time is deactivated. The
time is shown.
Setting the heating level You can set the heating level to a range
between 10 and 30.
The heating level corresponds to a preselec-
tion temperature for the vehicle interior. This
is a guide value and may, depending on the
outside temperature, differ from the actual
vehicle interior temperature.
X Press the 00CFor00DB button until the
00D1 symbol in the menu bar flashes.
X Press the 0070button.
The heating level display flashes.
X Using the 00CFand00DB buttons, set the
desired heating level to a range between 10
and 30.
X Press the 0070button.
The heating level is set and the 0084sym-
bol appears. Switching the heater booster function
on/off Vehicles with auxiliary heating Vehicles with heater booster function
At outside temperatures of up to 39 ‡
(4†)
the fuel-fired heater booster system heats the
vehicle interior as quickly as possible when
the engine is running.
The auxiliary heating automatically switches
to heater booster mode after the engine is
started.
At an outside temperature above 39 ‡ (4†)
the auxiliary heating system and the heater
booster function switch off automatically.
If you switch off the engine without switching
off the heater booster function, the system
will be switched on the next time the engine
is started (memory function).
i Switch the auxiliary heating on or off with
the 0084 button (Y page 124).
X To switch on/off: press the006Aswitch.
If the indicator lamp in the button lights up,
the heater booster function is switched on.
After switching off, the auxiliary heating oper-
ates for about another 2 minutes and then
switches off automatically. Replacing the remote control battery
G
WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. 130
Operating the auxiliary heating systemClimate control

Problems with the auxiliary heating
Problem Possible causes/consequences and
0050
0050Solutions The indicator lamp on
the remote control
flashes red rapidly. The remote control battery is discharged. Data transmission is not
possible.
X
Replace the remote control battery (Y page 130).The indicator lamp on
the remote control
flashes red and green in
rapid succession. There is no connection between the remote control and the
receiver in the vehicle.
X
Change your position in relation to the vehicle, e.g. hold the
remote control higher or to the side.
X Move closer.
If you cannot establish a connection and the auxiliary heating is
switched on, it can then only be deactivated using the 0084button
(Y page 124). The indicator lamp on
the remote control
flashes red and green in
rapid succession. Several remote controls are being used at the same time.
X
Switch on the remote control again after a short while
(Y page 126). The indicator lamp on
the remote control
flashes red and green in
rapid succession. The remote control is not synchronized.
X
Synchronize the remote control (Y page 126).The indicator lamp on
the remote control
slowly flashes red and
green alternately. The remote control is being synchronized.
X
Wait until the remote control synchronization process is com-
plete (Y page 126). The remote control for
the auxiliary heating
cannot be switched on. The remote control battery is discharged.
X
Replace the remote control battery (Y page 130).The auxiliary heating
does not switch on. The outside temperature is above 39
‡(4 †). The auxiliary heating
switches off automatically. The auxiliary heating
switches off automati-
cally and/or cannot be
switched on. The fuel tank is less than
00C4full. The auxiliary heating switches off
automatically.
X Refuel at the nearest gas station.
X Then, start the auxiliary heating several times until the fuel lines
are full. 132
Operating the auxiliary heating systemClimate control

Useful information
............................136
Breaking-in notes .............................. 136
Driving ............................................... 136
Automatic transmission ...................144
Refueling ............................................ 148
Parking ............................................... 151
Driving tips ........................................ 153
Driving systems ................................ 161
Working mode ................................... 172
Towing a trailer ................................. 173 135Driving and parking

When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
The stop/start function is automatically acti-
vated each time you start the engine with the
ignition key.
If the ECO start/stop function has been man-
ually deactivated or a malfunction has caused
the system to be deactivated, 00A7sym-
bol 0044is not displayed. In addition, the indi-
cator lamp in the ECO button on the center
console does not light up.
Automatic engine switch-off The ECO start/stop function is operational
and the 00A7symbol is displayed in the mul-
tifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is above 0 †
R the vehicle is below 2500 m above sea level
R the hood is closed
R the driver's seat belt is fastened
R on vehicles with a manual transmission, the
doors are closed
R on vehicles with an automatic transmis-
sion, the driver's door is closed
i All of the driving systems remain active
when the engine is switched off automati-
cally.
i The engine can be switched off automat-
ically a maximum of four times (initial stop,
then three subsequent stops) in succes-
sion. The automatic engine switch-off is
then available again after the ECO symbol
appears in the multifunction display.
Vehicles with automatic transmission If the vehicle is braked to a standstill in
Dor
N, the ECO start/stop function switches off
the engine automatically. Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you engage reverse gear Ror park position
P
R the vehicle begins to roll away
R the battery's condition of charge is too low
R on vehicles with a manual transmission, the
driver's seat belt is not fastened or a door
is opened
R on vehicles with an automatic transmis-
sion, the driver's seat belt is not fastened
or the driver's door is opened
If you open the hood after an automatic
engine switch-off, automatic engine start is
deactivated. Once the hood is closed, you
have to start the engine manually.
Vehicles with automatic transmission The engine is started automatically if you:
R
release the brakes when in transmission
position Dor N
R depress the accelerator pedal
R open the driver's door
R unfasten your seatbelt
i If you shift the transmission from Rto D,
the ECO start/stop function is available
again as soon as the 00A7symbol reap-
pears in the multifunction display.
Activating/deactivating ECO Start Driving
141Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2 minutes.
X Restart the engine continuously for a maximum of 60 seconds.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow
00B9engine
diagnostic lamp and
the yellow 00E2DEF
indicator lamp 2
light
up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
This malfunction or defect can damage the exhaust gas after-
treatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 202)
R on vehicles with steering-wheel buttons (Y page 213) and
(Y page 213). The engine does not
start.
The starter motor can-
not be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 136).2
Only vehicles without steering-wheel buttons. Driving
143Driving and parking Z

i
The screwdriver from the vehicle tool kit
could function as the implement, for
instance (Y page 276). Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handling
of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline
with diesel fuel. H
Environmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
! Do not use gasoline to refuel vehicles with
a diesel engine. Even small amounts of gas-
oline will cause damage to the fuel system
and engine.
! Do not switch on the ignition if you acci-
dentally refuel with the wrong fuel. Other-
wise, the fuel will enter the fuel lines. Notify
a qualified specialist workshop and have
the fuel tank and fuel lines drained com-
pletely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel
system due to contaminated fuel.
Further information on fuel and on fuel grades
can be found in the "Technical data" section
(Y page 321). Refueling procedure148
RefuelingDriving and parking