key battery MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Problem Possible causes/consequences and
0050
0050Solutions The auxiliary heating
switches off automati-
cally and/or cannot be
switched on. The low-voltage protection system integrated in the control unit
switches off the auxiliary heating because the on-board voltage is
less than 10 V.
X
Have the alternator and battery checked. The auxiliary heating
switches off automati-
cally and/or cannot be
switched on. The fuse is blown.
X
Replace the fuse; see the "Fuse allocation" supplement.
X Have the cause of the blown fuse determined at a qualified spe-
cialist workshop. The auxiliary heating
switches off automati-
cally and/or cannot be
switched on. A malfunction has occurred.
X
Switch the ignition on and off twice.
If the auxiliary heating still cannot be switched on, the heating
device is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. The auxiliary heating is
overheated. The coolant level is too low.
X
Check the coolant level and add more coolant if necessary
(Y page 255). Operating the cargo compartment air
vents If your vehicle is equipped with a roof venti-
lator, you can ventilate and extract air from
the cargo compartment. X
Turn the key to position 2in the ignition
lock.
X To activate and extract air: press the
upper section of the 00A8switch.
The roof ventilator removes used air from
the cargo compartment.
X To activate and ventilate: press the lower
section of the 00A7switch.
The roof ventilator feeds fresh air into the
cargo compartment.
X To switch off: set the switch to the middle
position. Operating the cargo compartment air vents
133Climate control Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after
a few hundred miles (a few
hundred kilometers). Until then, compensate
for this by applying greater force to the brake
pedal.
For the service life and economy of your vehi-
cle it is crucial that you break in the engine
with due care.
R Therefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
R Avoid overstraining the vehicle and high
engine speeds during this period, e.g. driv-
ing at full throttle. Do not exceed 00C6of the
maximum speed for each gear.
R Do not change down a gear manually in
order to brake.
R Try to avoid depressing the accelerator
pedal beyond the point of resistance (kick-
down).
R The shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when
driving in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate
the vehicle to full speed. i
You should also observe these notes on
breaking-in if the engine or parts of the
drive train on your vehicle have been
replaced. Driving
Important safety notes
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off. Battery isolating switch
Important safety notes !
Make sure that the key is in position 0in
the ignition lock and wait at least 20 sec-
onds before disconnecting or connecting
the battery isolating switch. You could oth-
erwise damage electrical system compo-
nents.
You can use the battery isolating switch to
disconnect the power supply to all your vehi-
cle's consumers. This will prevent uncontrol-
led battery discharge caused by off-load cur-
rent consumption.
If your vehicle is equipped with an auxiliary
battery in the engine compartment, you will
need to disconnect both batteries. Only then 136
DrivingDriving and parking

is the electrical system fully disconnected
from the power supply.
i Only switch the vehicle to de-energized
using the battery main switch if:
R the vehicle is stationary for a lengthy
period
R it is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(Y page 79).
Switching off the power supply !
When you clamp the connector under the
accelerator pedal, make sure that the con-
nector does not become damaged or dirty.
It may otherwise not be possible to restore
the electrical connection when the parts
are reassembled. Battery isolating switch in the driver's footwell, on
the right-hand side next to the accelerator pedal
X Remove the key from the ignition lock and
wait for about 20 seconds.
X Press and hold button 0044and unplug con-
nector 0043in the direction of the arrow from
the earth pin.
X Clamp connector 0043under the accelerator
pedal so that it cannot make contact with
the earth pin.
All starter battery consumers are discon-
nected from the power supply. Switching on the power supply
X
Insert the key into the ignition lock.
X Press connector 0043onto earth pin 0044until
you feel it engage and the lock inhibitor is
released.
Connector 0043must be in full contact with
earth pin 0044.
All consumers are reconnected to the DC
power supply. Key positions
005A
To insert/remove the key, to lock the
steering wheel
0047 To unlock the steering wheel, power sup-
ply for some consumers (e.g. the radio)
0048 To switch on the ignition, power supply for
all consumers, preglow and drive position
0049 To start the engine
On vehicles with a battery main switch, you
must first switch on the power supply
(Y page 136). Driving
137Driving and parking Z

When pulling away again, the engine starts
automatically. The ECO start/stop function
thereby helps you to reduce the fuel con-
sumption and emissions of your vehicle.
The stop/start function is automatically acti-
vated each time you start the engine with the
ignition key.
If the ECO start/stop function has been man-
ually deactivated or a malfunction has caused
the system to be deactivated, 00A7sym-
bol 0044is not displayed. In addition, the indi-
cator lamp in the ECO button on the center
console does not light up.
Automatic engine switch-off The ECO start/stop function is operational
and the 00A7symbol is displayed in the mul-
tifunction display, if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature is above 0 †
R the vehicle is below 2500 m above sea level
R the hood is closed
R the driver's seat belt is fastened
R on vehicles with a manual transmission, the
doors are closed
R on vehicles with an automatic transmis-
sion, the driver's door is closed
i All of the driving systems remain active
when the engine is switched off automati-
cally.
i The engine can be switched off automat-
ically a maximum of four times (initial stop,
then three subsequent stops) in succes-
sion. The automatic engine switch-off is
then available again after the ECO symbol
appears in the multifunction display.
Vehicles with automatic transmission If the vehicle is braked to a standstill in
Dor
N, the ECO start/stop function switches off
the engine automatically. Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button
R you engage reverse gear Ror park position
P
R the vehicle begins to roll away
R the battery's condition of charge is too low
R on vehicles with a manual transmission, the
driver's seat belt is not fastened or a door
is opened
R on vehicles with an automatic transmis-
sion, the driver's seat belt is not fastened
or the driver's door is opened
If you open the hood after an automatic
engine switch-off, automatic engine start is
deactivated. Once the hood is closed, you
have to start the engine manually.
Vehicles with automatic transmission The engine is started automatically if you:
R
release the brakes when in transmission
position Dor N
R depress the accelerator pedal
R open the driver's door
R unfasten your seatbelt
i If you shift the transmission from Rto D,
the ECO start/stop function is available
again as soon as the 00A7symbol reap-
pears in the multifunction display.
Activating/deactivating ECO Start Driving
141Driving and parking Z

Problems with the engine
Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the fuel gage is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
If you drive until the fuel tank is completely empty, air may get into
the fuel system. If the engine does not start after refueling, bleed
the fuel system as follows:
X Turn the key to position 2in the ignition for approximately
10 seconds.
X Start the engine continuously for a maximum of 60 seconds.
If the engine does not start:
X Wait approximately 2 minutes.
X Restart the engine continuously for a maximum of 60 seconds.
X If the engine still fails start, do not continue trying to start it.
X Consult a qualified specialist workshop. The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow
00B9engine
diagnostic lamp and
the yellow 00E2DEF
indicator lamp 2
light
up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
This malfunction or defect can damage the exhaust gas after-
treatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 202)
R on vehicles with steering-wheel buttons (Y page 213) and
(Y page 213). The engine does not
start.
The starter motor can-
not be heard. The battery isolating switch is switched off.
X
Switch on the power supply (Y page 136).2
Only vehicles without steering-wheel buttons. Driving
143Driving and parking Z

Make sure that tool
0083remains in tank filler
cap 0044while doing so.
X Only fill up the DEF tank until the DEF level
is visible for the first time in the filler neck.
X Replace blue tank filler cap 0044and turn
clockwise.
X Pull tool 0083out of tank filler cap 0044and
stow with the vehicle tool kit in the footwell
on the co-driver's side.
X Pull cover 0085up over hole 0087of tank filler
cap 0044, turn and release.
X Turn blue tank filler cap 0044.
If tank filler cap 0044turns freely, the DEF
tank is closed. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! A moving vehicle can lead to damage to
the vehicle or damage to the drive train.
! When the vehicle is parked, always
remove the key to prevent the battery from
becoming discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is
to be out of use for a longer period of time.
Always park your vehicle safely and according
to legal requirements and secure it against
rolling away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
R the parking brake must be firmly applied
R the selector lever must be in position Pand
the key must be removed from the ignition
lock
R on steep uphill or downhill gradients, the
front wheels must be turned towards the
curb
R on steep uphill or downhill gradients, the
vehicle must be secured at the rear axle,
e.g. with a wheel chock or similar object
Use the wheel chock (Y page 153) to do so. Parking
151Driving and parking Z

X
Apply the parking brake.
X Turn the key to position 0in the ignition
lock and remove it.
The immobilizer is activated.
X Secure the vehicle to prevent it from rolling
away (Y page 151). Wheel chock
Use the wheel chock or a similar object to
prevent the vehicle from rolling away, e.g.
when parking or changing a wheel. Wheel chock in the load/passenger compartment
X
To remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable 0043down a little and remove it from
retainer 0044.
X Remove the chock.
i When stowing the wheel chock, make
sure that restraining cable 0043is holding it
securely in retainer 0044. Wheel chock to the rear of the chassis on the left
side of the vehicle (example) X
To remove the wheel chock on Cab
Chassis: pull the locking springs down and
remove the wheel chock.
i When stowing the wheel chock, make
sure that it is secured in the retainer with
the locking springs. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
4 weeks, the battery may be damaged by
exhaustive discharging.
X Disconnect the battery ( Ypage 262) or
switch off the battery main switch
(Y page 136).
Or
X Connect the battery to a trickle charger.
You can obtain information about trickle
chargers from a qualified specialist work-
shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use.
X Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
The driver's attention to the road must always
be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle. Driving tips
153Driving and parking
Z

You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. You can connect acces-
sories with a maximum power consumption
of 300 W to the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running,
the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi-
cle while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving
when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 feet (approximately
14 m) every second.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-
cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi-
vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel
or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog-
nize suitable holders for your mobile phone
by the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from
traffic conditions. You could also lose control
of the vehicle. There is a risk of an accident. Additional communications equipment
239Stowing and features
Z

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display
and warning tone also sounds.
R 0099 Service A overdue by ... days
Service A overdue by ... days
R 0099 Service A overdue by ... mi
Service A overdue by ... mi
(km km)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons
X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days (d d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 189) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... mi Service A due in ... mi (kmkm) Battery
Important safety notes
Risk of explosion. Explosive oxy-
hydrogen is produced when bat-
teries are being charged. Only
charge batteries in well-ventilated
areas.
Risk of explosion. Avoid creating
sparks. Avoid open flames and do
not smoke in the vicinity of the
battery.
Battery acid is caustic. Wear acid-
proof protective gloves. If skin or
clothes are splashed with acid,
neutralize the splashes immedi-
ately with soapy water or an acid
neutralizer, and then clean the
affected areas with water.
Wear eye protection. When mixing
water and acid, the liquid can
splash into your eyes. Rinse acid
splashes to the eyes immediately
with clean water and contact a
doctor immediately.
Keep children at a safe distance.
Children are not able to assess the
dangers posed by batteries and
acid.
When handling batteries, observe
the safety precautions and special
protective measures contained in
this Operator's Manual.
H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-260
BatteryMaintenance and care

cialist workshop or a special
collection point for used bat-
teries.
Observe the following notes:
R Have the condition of charge checked for
the batteries more frequently if you use the
vehicle mainly for short trips or if you leave
it parked for an extended period.
In order for the batteries to achieve their
maximum possible service life, they must
always be sufficiently charged.
R When replacing a battery, only use batter-
ies that are recommended for use in
Sprinter vehicles.
R Have the battery removed at a qualified
specialist workshop.
R If you intend to leave your vehicle parked
for a long period:
- consult a qualified specialist workshop
or
- switch off the electrical system using the
battery main switch (Y page 136).
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. Installation locations
Your vehicle may be equipped with three bat-
teries, depending on the equipment version:
R a starter battery in the battery case in the
driver's footwell
R additional battery in the engine compart-
ment
R auxiliary battery under the driver's seat Installing/removing the floor cover-
ing (starter battery)
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another. X
Switch off all electrical consumers.
X To remove: remove screws 0087and take off
trim 0044.
X Remove floor covering 0043.
X To install: place floor covering 0043in the
driver's footwell.
X Slide floor covering 0043underneath the car-
rier of the accelerator pedal and align it at
the base of the driver's seat and at the door
sill.
Make sure that the floor covering does not
obstruct the accelerator pedal.
X Put trim 0044in place and screw screws 0087
back in. Battery
261Maintenance and care Z