engine MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Occupant safety
Important safety notes
G
WARNING
Modifications to the restraint systems could
result in them not functioning properly any
more. The restraint systems could then no
longer protect vehicle occupants as they are
designed to do and could fail in the event of
an accident or activate unexpectedly, for
example. There is an increased risk of injury.
Never modify parts of the restraint systems.
Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an air bag system
to accommodate a person with disabilities,
contact an authorized Mercedes-Benz center.
USA only: for further information contact our
Customer Assistance Center at
1-800-FOR-MERCedes (1800-367-6372).
In this section you will learn the most impor-
tant facts about the restraint system compo-
nents of the vehicle.
The restraint system consists of:
R Seat belts
R Child restraint systems
R LATCH-type (ISOFIX) child seat securing
system
SRS (Supplemental Restraint System) and
the air bag system offer additional protection
potential. Although the systems are independent, their
protective functions work in conjunction with
one another.
i
For information on infants and children
traveling with you in the vehicle as well as
restraint systems for infants and children,
see the "Children in the vehicle" section
(Y page 50). SRS (Supplemental Restraint System)
Introduction SRS consists of:
R
007E warning lamp
R Air bags
R Air bag control unit with crash sensors
R ETDs for the driver's and co-driver's seat
R Seat belt force limiters
R Seat belt force limiters for the driver's and
co-driver seats
SRS reduces the risk of occupants hitting
parts of the vehicle interior in the event of an
accident. In addition, it can reduce the forces
the occupants are subjected to during an
accident.
SRS warning lamp G
WARNING
If SRS is malfunctioning, child restraint sys-
tem components may be triggered uninten-
tionally or might not be triggered at all in the
event of an accident with a high rate of vehicle
deceleration. There is an increased risk of
injury, possibly even fatal.
Have SRS checked and repaired immediately
at a qualified specialist workshop.
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. This allows malfunctions to
be detected in good time. 42
Occupant safetySafety

erly secured in an appropriately sized child
restraint system or booster seat recom-
mended for the size and weight of the child.
For additional information, see the "Children
in the vehicle" section.
A child's risk of serious or fatal injuries is sig-
nificantly increased if the child restraints are
not properly secured in the vehicle and/or the
child is not properly secured in the child
restraint.
! Make sure that the seat belt retracts fully.
The seat belt or belt buckle may otherwise
become trapped in the door or the seat
adjustment mechanism. This could dam-
age the door, door trim panels and the seat
belt. Damaged seat belts can no longer ful-
fill their protective function and must be
replaced at a qualified specialist workshop. X
To fasten the seat belt: adjust the seat
and move the backrest to an almost vertical
position (Y page 82).
X Pull the seat belt smoothly through belt
sash guide 0044.
X Without twisting it, guide the shoulder sec-
tion of the seat belt across the middle of
your shoulder and the lap section across
your hips.
X Engage belt tongue 0087in seat belt buckle
0083. X
The upper part of the seat belt must be
routed across the middle of your shoulder.
Adjust the seat belt to the appropriate
height as necessary.
X If necessary, pull upwards on the shoulder
section of the seat belt to tighten the belt
across your body.
X To raise the seat belt: slide belt sash
guide 0044upwards.
Belt sash guide 0044engages in various posi-
tions.
X To lower the seat belt: press and hold
release button 0043.
X Adjust belt sash guide 0044to the appropri-
ate height.
X Let go of release button 0043and make sure
that belt sash guide 0044has engaged.
X To release the seat belt: press release
button 0085on seat belt buckle 0083.
X Guide seat belt to belt sash guide 0044.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat
belt retractor. This helps to secure the child
restraint system properly in the vehicle. For
further information on "Special seat belt
retractors", see (Y page 54).
Belt warning for drivers and co-drivers Regardless of whether the driver's and co-
driver's seat belts have already been fas-
tened, the
0076seat belt warning lamp lights
up for six seconds each time the engine is
started. It then goes out if the driver and the
co-driver have fastened their seat belts. If the
driver's seat belt is not fastened when the
engine is started, an additional warning tone
will sound. This warning tone switches off
after approximately six seconds or once the
driver's seat belt is fastened. Occupant safety
49Safety Z

switched on. The lamp goes out when the
engine starts running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions and func-
tions as a reminder to take extra care while
driving.
X If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force. BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is malfunction-
ing, the 003Dwarning lamp lights up while the
engine is running (Y page 221).
BAS operates in emergency braking situa-
tions. If you depress the brake quickly, BAS
automatically increases the brake pressure,
thereby reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force distribu-
tion)
G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident. You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pres-
sure to the rear wheels. This enables EBD to
improve handling during braking.
Observe the information on warning and indi-
cator lamps (Y page 221). ESP
®
(Electronic Stability Program)
Observe the important safety guidelines for
the driving safety system (Y page 56). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Only operate the vehicle briefly (maxi-
mum of 10 seconds) on a brake dynamom-
eter. The key must be turned to position 1
in the ignition lock during this time. You
could otherwise damage the drive train or
the brake system.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If
you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If ESP ®
is malfunctioning, the 0089warning
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
If you select the drive program S+on a vehicle
with an AGILITY SELECT switch, ESP ®
only
stabilizes the vehicle to a limited degree. Driving safety systems
57Safety Z

R
there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating the distance
warning function
When you switch on the engine, the distance
warning function switches on after a few sec-
onds.
X To deactivate: press the00D4button
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster lights up and the OFF
OFF message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster lights up and the message Dis‐ Dis‐
tance warning deactivated
tance warning deactivated appears.
X To activate: press the00D4button again
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster goes out and the ON
ON message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster goes out and the message Dis‐ Dis‐
tance
tance warning
warning activated
activated appears in the
multifunction display.
Adaptive Brake Assist
i Observe the "Important safety notes" sec-
tion for driving safety systems
(Y page 56). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Adaptive Brake Assist aids you when braking
during hazardous situations at speeds above
20 mph (30 km/h). With the help of the radar
sensor system, adaptive Brake Assist can rec-
ognize obstacles that are in the path of your
vehicle for an extended period of time.
When you approach an obstacle and adaptive
Brake Assist detects that there is a risk of a
collision, adaptive Brake Assist calculates the
braking force necessary to avoid a collision.
Should you apply the brakes forcefully, adap-
tive Brake Assist will automatically increase
the braking force to the calculated level.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking. Driving safety systems
59Safety Z

The brakes function as usual again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles
that have already been recognized as such at
least once over the period of observation.
Adaptive Brake Assist does not react to sta-
tionary obstacles.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else cover-
ing the sensors
R it is snowing or raining heavily
R there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
If adaptive Brake Assist is not available due
to a malfunction in the radar sensor system,
the full brake boosting effect with the help of
BAS remains available.
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. ASR (acceleration skid control)
General notes Important safety notes
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the
003Dindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with-
out difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role.
If ASR intervenes, the 0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel-
eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. 60
Driving safety systemsSafety

When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked
in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions. G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and
consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the first window
behind the driver's seat on the driver's side.
It is marked by the "Emergency Exit" label. Emergency exit
61Safety Z

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children
are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short
time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is
a risk of an accident.
Do not attach any heavy or large objects to
the SmartKey. Remove any bulky key rings
before inserting the SmartKey into the igni-
tion lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to
32 ft (10 m). Use the remote control of the
key only when in immediate proximity of the
vehicle. This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

Problems with the key/remote control
Problem Possible causes/consequences and
0050
0050Solutions It is no longer possible
to lock the vehicle
using the remote
control.
The turn signals do not
flash when the vehicle
is locked. The doors are not closed properly.
X
Close the doors properly and lock the vehicle again. The central locking system has malfunctioned.
X
Lock the vehicle using the folding key (Y page 66).
X Have the central locking system checked as soon as possible
at a qualified specialist workshop. It is no longer possible
to lock or unlock the
vehicle using the
remote control. The key battery is weak or discharged.
X
Point the remote control at the driver's door handle from very
close range and press the 0036or0037 button.
If this does not work:
X Replace the key battery (Y page 69).
Or
X Lock the vehicle using the folding key (Y page 66). The remote control is faulty.
X
Lock the vehicle using the folding key (Y page 66).
X Have the key checked at a qualified specialist workshop. The key cannot be
turned in the ignition
lock. The steering lock has jammed mechanically.
X
Remove the key and insert it again into the ignition lock. Turn
the steering wheel from side to side while doing so. The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off all non-essential consumers, such as interior lighting,
and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 266).
Or
X Jump-start the vehicle (Y page 278).
Or
X Consult a qualified specialist workshop. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the mechanical locks replaced. 70
KeyOpening and closing

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Seats
Important safety notes
G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control
of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly. Observe the following points:
R
Position the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
R Your arms should be slightly bent when you
are holding the steering wheel.
R Avoid seat positions that prevent the seat
belt from being routed correctly. The
shoulder section of the belt must be routed
over the middle of your shoulder and be
pulled tight against your upper body. The
lap belt must always pass across your lap
as low down as possible, i.e. over your hip
joints.
R Adjust the head restraint so that it supports
the back of the head at eye level.
R The distance from the pedals should be
such that you can depress them fully.
Observe also the safety notes in the section
on "Air bags" (Y page 44) and "Children in the
vehicle" ( Ypage 50).
If you swap over the head restraints for the
front and rear seats, you will not be able to
adjust the height and angle of the head
restraints to the correct position.
Use the head restraint pad to adjust the head
restraint so that it is as close as possible to
the back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of
the vehicle's passengers (Y page 86).82
SeatsSeats, steering wheel and mirrors