tow MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

mechanism of your vehicle can be obtained
from any authorized Sprinter Dealer.
If the automatic locking when driving function
is activated, there is a risk of being locked out
when the vehicle is pushed or towed.
For this reason, deactivate the automatic
locking when driving function:
R before pushing the vehicle
R before towing the vehicle
If activated, automatic locking is deactivated
when the vehicle is unlocked or locked using
the central locking button.
Automatic locking is reactivated after the
ignition is switched off or a door is opened
with the vehicle stationary.
Activating automatic locking when driv-
ing X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the upper
00BF central locking button until the indi-
cator lamp in the button flashes four times.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the
00BF upper button flashes four times.
Deactivating automatic locking when
driving X
Turn the key to position 1or 2in the ignition
lock when the doors are closed.
X For the entire vehicle: press the00BF
upper central locking button until the indi-
cator lamp in the button flashes twice.
X For the sliding doors and rear doors
only: press the 00C0lower central locking
button until the indicator lamp in the
00BF upper button flashes twice. Driver's door and co-driver's door
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles. You can open the driver's or co-driver's door
from the inside at any time, even if it is locked.
X
Pull door handle 0043.
Locking knob 0044pops up.
The door opens. Sliding door
Important safety notes
G
WARNING
If the open sliding door is not engaged, it could
move on its own if the vehicle is on a slope.
This could trap you or other persons. There is
a risk of injury.
Always make sure that the open sliding door
is engaged.
! Only open the doors when road and traffic
conditions permit. Make sure that there is
sufficient clearance when opening the
doors. Otherwise, you could damage your
vehicle or other vehicles.
The sliding door of your vehicle can be equip-
ped with an electrical access step. Observe
the notes on the electrical step when opening
and closing the sliding door (Y page 73).72
Sliding doorOpening and closing

Driver's and co-driver's seat
0043
Seat fore-and-aft adjustment
0044 Lumbar support adjustment
0087 Seat backrest adjustment
0085 Seat height adjustment
0083 Seat cushion angle adjustment
0084 Seat suspension adjustment
006B Seat suspension lock
i Depending on the seat model, some
adjustments may not be available.
You can find information on rotating the
front seats under "Swiveling front seats"
(Y page 84).
X To adjust the seat fore-and-aft posi-
tion: pull lever 0043up.
X Slide the seat forwards or back until you
can depress the pedals.
X Release lever 0043.
X Slide the seat forwards or back until you
hear it engage.
X To adjust the backrest: turn handwheel
0087 towards the front.
The seat backrest moves to a vertical posi-
tion.
X Turn handwheel 0087towards the rear.
The seat backrest tilts towards the rear. X
To adjust the seat height: press or pull
lever 0085repeatedly until you have reached
the desired seat height.
X To adjust the seat angle: turn handwheel
0083 towards the front.
The front of the seat cushion is lowered.
X Turn handwheel 0083towards the rear.
The front of the seat cushion is raised.
i The lumbar support allows you to use the
backrest to increase the support provided
to the lumbar spine.
When the lumbar support is correctly
adjusted, it reduces strain on your back
while driving.
X To adjust the lumbar support: turn hand-
wheel 0044upwards.
This increases the support provided to the
lumbar region.
X Turn handwheel 0044downwards.
This reduces the support provided to the
lumbar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
X To adjust the seat suspension: take your
weight off the seat.
X Using handwheel 0084, set your body weight
(40 to 120 kg) for optimum seat suspen-
sion.
The seat suspension will become more rigid
the higher you set the weight. It will then
not move as far. Seats
83Seats, ste ering wheel and mirrors Z

If the seat moves up and down frequently and
to a great extent, you can lock the seat in the
lower movement range.
X To engage the seat suspension lock:
turn lever 006Bupwards.
When it next moves, the seat will lock in
position.
i The seat suspension lock will only engage
if your body weight equals or exceeds the
weight selected for the seat suspension.
X To release the seat suspension lock:
turn lever 006Bto the right.
The seat can now move up and down again. Swiveling front seats
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt
before starting the engine. G
WARNING
If the driver's and co-driver's seats are not
engaged facing the direction of travel while
driving, the restraint systems may not be able
to provide the intended protection. There is
an increased risk of injury, possibly even fatal.
Engage the driver's and co-driver's seats so
they are facing the direction of travel before
starting the engine.
! When rotating the seats, make sure that
there is sufficient space to do so.
Move the seat forward or back first. This
will help to avoid contact with other parts
of the interior.
Push the handbrake lever down to the stop. The parking brake or handbrake lever could
otherwise be damaged.
Seat release (example: co-driver's seat)
The driver's seat and co-driver's seat can be
rotated by 50° and 180°.
The seats engage when facing in the direction
of travel as well as when facing in the opposite
direction and also engage at an angle of 50°
to the door.
X Make sure that the parking brake has been
engaged and that the handbrake lever has
been pushed down to the stop
(Y page 152).
X Adjust the steering wheel to provide the
necessary space to rotate and adjust the
driver's seat (Y page 88).
X Before rotating, push the co-driver's seat
forwards (Y page 83).
X 2To rotate the seat: push lever0043on the
rear of the seat towards the center of the
vehicle and rotate the seat slightly inwards.
The rotation device is released.
X Release lever 0043.
X Turn the seat about 50° towards the out-
side or inside to the desired position. 84
SeatsSeats, steering wheel and mirrors

Twin co-driver's seat
X
To fold a seat cushion forwards: lift the
seat cushion out of front anchorage 0043.
X Pull the seat cushion forwards slightly and
out of rear anchorage 0044.
X Fold the rear edge of the seat cushion up.
i You can stow various articles in the space
under the twin co-driver's seat.
X To fold the seat cushion back: fold down
the seat cushion by the rear edge.
X Slide the seat cushion under the seat back-
rest into rear anchorage 0044.
X Push down on the seat cushion at the front
until it engages in front anchorage 0043.Folding seat
G
WARNING
If the key is inserted in the partition sliding
door, it may come into contact with the per-
son on the folding seat. There is a risk of
injury.
Always remove the key from the partition slid-
ing door before a person sits on the folding
seat. Folding seat (example with partition sliding door)
X
Remove key 0043from the partition sliding
door.
X Pull grip 0044of the catch in the direction of
the arrow and fold seat cushion 0087up or
down.
X Release grip 0044of seat cushion 0087in the
corresponding end position.
X Move the seat cushion 0087until it engages.
Grip 0044of the catch must lie completely on
the seat frame. Rear bench seat (Passenger Van)
G
WARNING
If the rear bench seat is not installed as descri-
bed or an unsuitable rear bench seat is instal-
led, the seat belts may not provide protection
as intended. There is an increased risk of
injury.
Install the rear bench seat as described. Only
use rear bench seats that are approved for
your vehicle by the distributor named on the
inside cover page.
! For safety reasons, the four-seat rear
bench must only be removed or installed at
a qualified specialist workshop.
Keep the seat bench mounting recesses in
the vehicle floor free from dirt and foreign
objects. Seats
85Seats, steering wheel and mirrors Z

007C
Directs air to the windshield, the air
vents and into the footwell
007D Directs air to the air vents and into
the footwell
Adjusting X
Switch on climate control (Y page 116).
X Set air-distribution control 0085for the heat-
ing (Y page 113) or air-conditioning system
0083 (Ypage 114) to the corresponding sym-
bol. Setting the airflow
X Switch on climate control (Y page 116).
X Vehicle with heating/rear-compart-
ment heating: set airflow control 0044of the
heating (Y page 113) or of the rear-com-
partment heating ( Ypage 115) to the
desired level.
X Vehicle with air conditioning/rear-com-
partment air conditioning: press the
0095 button to reduce or the 0097button
to increase the airflow.
The blower speeds are shown in bars next
to the buttons. Defrosting the windows
You can use the "defrosting" function to
defrost the windshield or to demist the inside
of the windshield and the side windows.
Only use the following settings until the win-
dows are clear again.
X Vehicle with window heating: switch on
the front (Y page 119) and/or rear window
defroster (Y page 120) .
X Switch on climate control (Y page 116).Vehicle with heating
X
Set temperature control 0043and airflow
control 0044to0085 (Ypage 113).
X Set air-distribution control 0085to007E
0085 (Ypage 113).
X Close the center air vents (Y page 121) and
the air outlets for the headroom and the
rear compartment ( Ypage 121).
X Direct the side air vents towards the side
windows and open the defroster vents for
the side windows (Y page 121).
Vehicle with air conditioning
X Set temperature control 0043to
0085 (Ypage 114).
X Press the 0097button until the maximum
blower output is reached.
All bars in the display next to the button
light up.
X Set air-distribution control 0083to007E
0085 (Ypage 114).
X Close the center air vents (Y page 121) and
the air outlets for the headroom and the
rear compartment ( Ypage 121).
X Direct the side air vents towards the side
windows and open the defroster vents for
the side windows (Y page 121). Clearing condensation from the win-
dows
Windows fogged up on the inside You should only select this setting until the
windows are clear again.
X
Vehicle with window heating: switch on
the front (Y page 119) and/or rear window
defroster (Y page 120) .
X Switch on climate control (Y page 116).
X Switch off air-recirculation mode
(Y page 120). 118
Operating the climate control systemClimate control

Useful information
............................136
Breaking-in notes .............................. 136
Driving ............................................... 136
Automatic transmission ...................144
Refueling ............................................ 148
Parking ............................................... 151
Driving tips ........................................ 153
Driving systems ................................ 161
Working mode ................................... 172
Towing a trailer ................................. 173 135Driving and parking

i
To unlock the steering, move the steering
wheel slightly while turning the key to posi-
tion 1. Preparing for a journey
Visual check of the vehicle exterior X
In particular, check the following compo-
nents on the vehicle, and on the trailer as
necessary:
R license plates, vehicle lighting, turn sig-
nals, brake lamps and wiper blades for
dirt and damage
R tires and wheels for firm seating, correct
tire pressure and general condition
R trailer tow hitch for play and security
i The trailer coupling is one of the most
important vehicle parts with regard to road
safety. The separate instructions issued by
the manufacturer pertaining to operation,
care and maintenance should be observed.
X Rectify any noticeable defects before com-
mencing the journey.
Checks in the vehicle Emergency equipment/first-aid kit
X Check the equipment to make sure that it
is accessible, complete and ready for use.
The first aid and breakdown assistance equip-
ment is in the front door stowage compart-
ments and behind the driver's seat.
Vehicle lighting
X Turn the key to position 2in the ignition
lock.
X Check the lighting system with the aid of a
second person.
X Replace defective bulbs (Y page 100). Before driving off
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardizes the oper-
ating and road safety of the vehicle. There is
a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
When using floormats or carpets, make sure
that they are properly secured so that they do
not slip or obstruct the pedals. Do not place
several floormats or carpets on top of one
another. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals.
X Secure the load as per the loading guide-
lines (Y page 242).
X Make sure that the floormats and carpets
are properly secured so that they cannot
slip and obstruct the pedals.
X Close all doors. Starting the engine
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
! Do not depress the accelerator pedal
when starting the engine. 138
DrivingDriving and parking

Problem Possible causes/consequences and
0050
0050Solutions The engine does not
start.
The starter motor can-
not be heard. The on-board voltage is too low. The battery is too weak or dis-
charged.
X
Jump-start the vehicle (Y page 278).
If the engine cannot be jump-started, the starter motor is faulty.
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can-
not be heard. The battery is discharged or faulty.
X
Check the battery for damage.
X Charge the battery (Y page 266).Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
! Vehicles with automatic transmission
may roll only briefly in the neutral position
N. Prolonged rolling of the wheels, e.g.
when being towed, will result in transmis-
sion damage. Selector lever
005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The display in the instrument cluster shows
the present selector lever position or the cur-
rent shift range:
R on vehicles with steering wheel buttons
(Y page 189)
R on vehicles without steering wheel buttons
(Y page 184) 144
Automatic transmissionDriving and parking

Selector lever positions
0045
Park position
This prevents the vehicle from roll-
ing away when stopped. Only move
the selector lever to
Pif the vehicle
is stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in posi-
tion Pif the key is removed.
The parking lock should not be
used as a brake when parking.
Always apply the parking brake as
well once you have parked the vehi-
cle. 0046
Reverse gear
Only move the selector lever to
R
when the vehicle is stationary. 0044
Neutral
No power is transmitted from the
engine to the drive wheels. Releas-
ing the brakes will allow you to
move the vehicle freely, e.g. by
pushing or towing.
Do not move the selector lever to
N
while driving. The automatic
transmission could otherwise be
damaged.
If ASR is deactivated or ESP ®
has
malfunctioned: only move the
selector lever to Nif the vehicle is
in danger of skidding, e.g. on icy
roads. 003A
Drive
The automatic transmission
changes gear itself. All forward
gears are available.
You can influence the gearshifts
and shift gears yourself or limit the
shift range. Changing gear
The 5-speed automatic transmission adapts
to your individual driving style by contin-
uously adjusting its shift points. These shift
point adjustments take into account the cur-
rent operating and driving conditions. If the
operating or driving conditions change, the
automatic transmission reacts by adjusting
the gearshift program.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
R any restriction in the shift range
(Y page 146)
R the position of the accelerator pedal
R the road speed Touchshift
When the selector lever is in position D, you
can perform gearshifts yourself.
X To shift down: press the selector lever to
the left towards D–.
The automatic transmission shifts to the
next gear down, depending on the gear cur-
rently engaged. The shift range is also
restricted.
i The automatic transmission does not shift
down if you press the selector lever
towards D–while traveling at too high a
speed. This protects the engine from over-
revving.
X To shift up: briefly press the selector lever
to the right towards D+.
The automatic transmission shifts to the
next gear up, depending on the current
gearshift program. This also extends the
shift range. Automatic transmission
145Driving and parking Z

X
To derestrict the shift range: press and
hold the selector lever towards D+until D
D
appears in the display again.
The automatic transmission shifts from the
current shift range directly to D.
X To select the optimum shift range: press
and hold the selector lever to the left
towards D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic
transmission will shift down one or more
gears. Shift ranges
When the selector lever is in position Dyou
can restrict or derestrict the shift range for
the automatic transmission.
X To extend/restrict the shift range: press
the selector lever briefly to the right
towards D+or left towards D–.
The display shows the selected shift range.
The automatic transmission shifts only as
far as the relevant gear.
i If the maximum engine speed for the
restricted shift range is reached and you
depress the accelerator pedal, the auto-
matic transmission will not shift up. Driving situations
0038
Use the braking effect of the engine
on steep downhill gradients and for
driving:
R
on steep mountain roads
R in mountainous terrain
R in arduous conditions 0037
Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches. Driving tips
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R lots of throttle: later upshifts
Kickdown Use kickdown for maximum acceleration:
X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the
next gear down, depending on the engine
speed.
X Ease off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Maneuvering Maneuvering in a tight space:
X
Control the vehicle's speed by braking
carefully.
X Depress the accelerator pedal slightly and
evenly.
i You can shift back and forth between
drive position Dand reverse gear Rat low
speeds without applying the brakes. This
can help you, for example when rapidly
maneuvering the vehicle or rocking it out of
snow or slush.
Towing a trailer X
Drive at moderate engine speeds on steep
uphill gradients.
X Depending on the uphill or downhill gradi-
ent, shift down to a shift range adapted to
the driving situation (Y page 146), even if
cruise control is activated. 146
Automatic transmissionDriving an
d parking