display MERCEDES-BENZ SPRINTER 2014 MY14 Operator’s Manual

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© Mercedes-Benz USA, LLC
© Mercedes-Benz Canada, Inc.
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Not to be reprinted, translated, or otherwise
reproduced, in whole or in part, without writ-
ten permission. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart, Germany
Germany
Symbols G
WARNING
Warning notes make you aware of dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle.
i These symbols indicate useful instruc-
tions or further information that could be
helpful to you.
X This symbol designates an instruc-
tion you must follow.
X Several consecutive symbols indi-
cate an instruction with several
steps.
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can find further information on a
topic.
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an instruction that is continued on
the next page.
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era monitor. Registered trademarks
ESP ®
is a registered trademark of Daimler AG. Vehicle distributor
In the USA:
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
www.mbusa.com
www.mbsprinterusa.com
Customer Assistance Center:
1-877-762-8267
In Canada:
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, ON M4G 4C9
www.mercedes-benz.ca
Customer Relations Department:
1-800-387-0100
Mercedes-Benz USA, LLC and Mercedes-
Benz Canada Inc. are Daimler companies.
Canada only:
"Authorized Sprinter Dealer" is defined as an
authorized Mercedes-Benz Sprinter Dealer.
As at 07.06.2013

Index
....................................................... 4Introduction
......................................... 22 At a glance
........................................... 31 Safety
................................................... 41 Opening and closing
...........................65 Seats, steering wheel and mirrors
....81 Lights and windshield wipers
............91 Climate control
................................. 111 Driving and parking
..........................135 On-board computer and displays
....181 Stowing and features
.......................231 Transporting loads
............................241 Maintenance and care
......................249 Breakdown assistance
.....................275 Wheels and tires
............................... 285 Technical data
................................... 317 Contents
3

1, 2, 3 ...
12 V socket ........................................ 238A
ABS (Anti-lock Braking System) Display message ............................ 206
Function/notes ................................ 56
Important safety notes ....................56
Indicator lamp ................................ 221
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification .................117
Activating/deactivating the roof
ventilator ........................................... 133
Active light function ............................ 97
Adaptive Brake Assist Function/notes ................................ 59
Additional indicators
Replacing bulbs (roof) ....................105
Additives
Diesel ............................................ 323
Engine oil ....................................... 326
Add-on equipment ............................... 27
Adjusting the headlamp range ...........95
ADR (working speed governor) ........172
Air bags Front air bag (driver, front
passenger) ....................................... 45
Important safety notes ....................44
Safety guidelines ............................. 43
Thoraxbag ........................................ 45
Window curtain air bag ....................46
Air-conditioning system
Refrigerant ..................................... 330
see Climate control
Air filter
Indicator lamp ................................ 228
Air pressure
see Tire pressure
Air-recirculation mode
Important safety notes ..................120
Switching on/off ........................... 120
Air vents ............................................. 121
Adjusting for the passenger com-
partment ........................................ 121Adjusting on the roof
.....................122
Important safety notes ..................121
Setting the center air vents ...........121
Setting the side air vents ...............121
see Climate control
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor .....................63
Armrests .............................................. 87
Ashtray ............................................... 237
ASR (acceleration skid control) Activating/deactivating ...................60
Display message ............................ 207
Function/notes ................................ 60
Important safety notes ....................60
Indicator lamp ................................ 221
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................62
Switching off the alarm ....................62
Attachments
see Add-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic engine start/stop
ECO Start (Euro 6 engines) ............140
Automatic headlamp mode ................94
Automatic locking ............................... 71
Automatic transmission Accelerator pedal position .............146
Changing gea r............................... 145
Changing gear yoursel f.................. 145
Driving tips .................................... 146
Emergency running mode ..............147
Important safety notes ..................144
Kickdown ....................................... 146
Maneuvering .................................. 146
Overview ........................................ 144
Problem (malfunction) ...................147
Releasing the parking lock man-
ually ............................................... 147
Selector lever ................................ 144
Selector lever positions .................145
Shift ranges ................................... 146
Starting the engine ........................138
Touchshift ...................................... 1454
Index

Trailer towing
................................. 146
Transmission oil change ................328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ...........123
Heating time .................................. 123
Important safety notes ..................122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................127
Problem (malfunction) ...................132
Selecting a switch-on time ............. 124
Setting the switch-on time .............125
see Auxiliary heating
AUX port ............................................ .240
Axle load, permissible (trailer tow-
ing) ...................................................... 333 B
Backup lamps Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes ....................68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ...................225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262Disconnecting and connecting
(engine compartment)
...................264
Disconnecting and reconnecting
(base of driver's seat) ....................265
Display message ............................ 219
Important safety notes ..................260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) ..................261
Before driving off
Important safety notes ..................138
Belt
see Seat belts
Bleeding the fuel system ..................143
Blind Spot Assist Activating/deactivating .................166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225 Index
5

Brakes
ABS .................................................. 56
Adaptive Brake Assist ......................59
Applying the parking brake ............152
BAS .................................................. 57
Brake fluid (notes) .........................328
Checking brake fluid leve l.............. 256
Display messages ..........................207
EBD .................................................. 57
Important safety notes ..................156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ................................... .207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator ..........................92C
Care Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271Steering wheel
............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine .......................269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ...................28
Cargo tie-down points and tie
downs
Important safety notes ..................244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile loa d................. 331
Car wash (care) ................................. 267
CD player/CD changer ......................190
Cell phone see Mobile phone
Center console overview ....................37
Central locking Automatic locking ............................ 71
Important safety notes ....................71
Locking/unlocking (buttons) ...........71
Locking/unlocking (SmartKey) ........66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............105
Backup lamp (Chassis Cab) ...........104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light ..........................106
High-beam headlamps ...................101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp .........................1046
Index

License plate lamp (Chassis Cab).
.104
Low-beam headlamps ....................101
Overview of lamp types (front
bulbs) ............................................. 101
Overview of lamp types (rear
bulbs, Cargo Van/Passenger Van) ..103
Overview of lamp types (rear
bulbs, Chassis Cab) .......................104
Perimeter lamp ......................104, 105
Rear fog lamp ................................ 103
Rear fog lamp (Chassis Cab) ..........104
Rear interior light ........................... 106
Standing lamps (rear, Chassis
Cab) ............................................... 104
Standing lamps (rear) ....................103
Tail lamps ...................................... 103
Tail lamps (Chassis Cab) ................104
Turn signals (front) ......................... 102
Turn signals (rear, Chassis Cab) ..... 104
Turn signals (rear) ..........................103
Warning and indicator lamps .........230
see Replacing bulbs
Checklist
Before driving off-road ...................160
Child-proof locks
Important safety notes ....................54
Rear door ......................................... 55
Sliding door ..................................... 55
Children
In the vehicle ................................... 50
Restraint systems ............................ 50
Special seat belt retractor ...............54
Child seat
LATCH-type (ISOFIX) child seat
anchors ............................................ 52
Top Tether ....................................... 53
Chock ................................................. 153
Cigarette lighter ................................ 238
Cleaning Mirror turn signal ........................... 270
Trailer tow hitch ............................. 271
Climate control
Air-conditioning system .................114
Auxiliary heating ............................ 122
Checking/cleaning the air filter
(rear-compartment air condition-
ing) ................................................ 258
Cooling with air dehumidification ..117 Defrosting the windows
.................118
Heating .......................................... 113
Important safety notes ..................112
Operating the cargo compartment
air vents ......................................... 133
Overview of systems ......................112
Problems with the windshield
heating .......................................... 119
Problem with the rear window
defroster ........................................ 120
Rear-compartment air condition-
ing ................................................. 116
Rear-compartment heating ............115
Reheat function (air dehumidifica-
tion) ............................................... 118
Setting the air distribution .............117
Setting the airflow .........................118
Setting the air vents ......................121
Setting the temperature ................117
Switching air-recirculation mode
on/off ............................................ 120
Switching on/off ........................... 116
Switching the rear window
defroster on/off ............................ 120
Switching windshield heating on/
off .................................................. 119
Cockpit
Overview .......................................... 32
see Instrument cluster
COLLISION PREVENTION ASSIST
Activating/deactivating the dis-
tance warning function ....................59
Operation/notes .............................. 58
COMAND display
Cleaning ......................................... 272
Combination switch ............................95
Communications equipment Operation ....................................... 239
PND fittings ................................... 240
Ports .............................................. 240
Type approval/frequency ..............318
Consumption statistics (on-board
computer) .......................................... 197
Control panel Above the windshield .......................38
Center console ................................ 37
Climate control ................................ 37 Index
7

Driver's door
.................................... 39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment ....................27
Conversions and accessories see Add-on equipment
Coolant (engine)
Adding ........................................... 256
Checking the level .........................255
Displaying the temperature (on-
board computer) ............................ 189
Display message ............................ 214
Filling capacity ............................... 330
Important safety notes ..................255
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................. 102
Cornering light function
Function/notes ................................ 96
Courtesy lights
Replacing bulbs ............................. 105
Cruise control
Activating ....................................... 162
Activation conditions .....................162
Cruise control lever .......................162
Deactivating ................................... 163
Display message ............................ 216
Driving system ............................... 161
Function/notes ............................. 161
Important safety notes ..................161
Problem (malfunction) ...................164
Resuming the stored spee d........... 162
Setting a speed .............................. 163
Storing and maintaining current
speed ............................................ .162
Cup holders ........................................ 236
Curtains (cleaning instructions) ......273
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Dashboard see Cockpit
Data
see Technical data Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) .........194
Changing bulbs (halogen head-
lamps) ............................................ 102
Switching on/off (switch) ................93
Switching on/off (vehicles with-
out steering wheel buttons) ...........185
Declarations of conformity ................. 25
DEF (Diesel Exhaust Fluid ) Refilling .......................................... 149
Delayed switch-off ............................195
Diagnostics connection ......................25
Diesel ................................................. .322
Diesel engine Preglow indicator lamp ..................228
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Exhaust gas aftertreatment .............27
Indicator lamp ................................ 224
Information on consumption ..........325
Level indicator ............................... 184
Notes ............................................. 324
Ranges ............................................. 27
Storage .......................................... 325
Tank content .................................. 325
Diesel particle filter
Display message ............................ 213
Short-distance driving ....................155
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) .................192
Digital speedometer and odome-
ter
Operating safety .............................. 25
Display
Display messages ..........................199
Outside temperature (vehicles
with steering wheel buttons) .........189
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 1848
Index

Standard display (vehicles with-
out steering wheel buttons)
...........184
Standard display (vehicles with
steering wheel buttons) .................189
see Warning and indicator lamps
Display messages
Calling up the message memory ....200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes ..................199
Lights ............................................ .210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle .......................................... .219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ...................59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving .........................154
Drinks holder see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road see Off-road driving
Driving on flooded roads ..................157
Driving on rough terrain Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) .......56
Adaptive Brake Assist ......................59
ASR (Acceleration Skid Control )...... 60 BAS (Brake Assist System)
..............57
Distance warning function ...............58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ......................166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission .................146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving .......................154
Driving abroad ............................... 155
Driving in winter ............................ .158
Driving on flooded roads ................157
Driving on wet roads ......................157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes ..................136
Limited braking efficiency on
salted road s................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation ............................ .155
Towing a trailer .............................. 173
Transport by rail ............................ .156
Wet road surface ........................... 156 E
EBD (electronic brake force distri-
bution) Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ......................73 Index
9

Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index

Fog lamps
Switching on/off .............................. 94
Folding seat ......................................... 85
Folding table ...................................... 236
In the twin co-driver's sea t............ 236
Frequencies
Mobile phone ................................. 318
Two-way radio ................................ 318
Front fog lamps
Switching on/off .............................. 94
Front interior light
Replacing bulbs ............................. 106
Front windshield
see Windshield
Fuel
Additives (diesel )........................... 323
Consumption information ..............323
Consumption statistics ..................197
Diesel at very low outside temper-
atures ............................................ 323
Display message ............................ 215
Driving tips .................................... 154
Fuel gauge ..................................... 183
Important safety notes ..................321
Problem (malfunction) ...................149
Quality (diesel )............................... 322
Refueling ........................................ 148
Showing the range (on-board
computer with steering wheel but-
tons) .............................................. 197
Showing the range (vehicles with
steering wheel buttons) .................197
Tank content/reserve fuel .............322
Fuel filter with water separator
draining ......................................... 257
Indicator lamp ................................ 229
Fuel gauge ......................................... 183
Fuel tank Problem (malfunction) ...................149
Fuel tank content
Reserve, display message ..............215
Fuses .................................................. 283 G
Gasoline Reserve fuel warning lamp .............227
General driving tips
Driving short distances ..................155
Genuine parts .................................... 318
Glove box ........................................... 232
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 305
Guarantee ............................................ 23 H
Hazard warning lamps ........................96
Headlamps Adding fluid to cleaning system .....257
Cleaning system (function) ..............96
Fogging up ....................................... 98
see Automatic headlamp mode
Headliner (cleaning instructions) ....273
Head restraints Adjusting ......................................... 86
Adjusting (rear) ................................ 86
Heating
see Climate control
Highbeam Assist
Function/notes ................................ 97
Switching Highbeam Assist on/
off .................................................. 194
High-beam headlamps
Highbeam Assist .............................. 97
Replacing bulbs ............................. 101
Switching on/off .............................. 95
Hood
Closing .......................................... .251
Display message ............................ 220
Indicator lamp ................................ 230
Opening ......................................... 250
Hydroplaning ..................................... 157 I
Immobilizer .......................................... 62
Indicator lamp see Warning and indicator lamps
Indicators
see Turn signals
Insect protection on the radiator ......28 Index
11