engine oil MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission mal-
functions when shifting
gear. The transmission is losing oil.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. The acceleration char-
acteristics have deter-
iorated noticeably.
The transmission does
not shift. The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear
R.
X Stop the vehicle.
X Depress the brake pedal.
X Move the selector lever to position P.
X Switch off the engine.
X Wait at least 10 seconds before restarting the engine.
X Depress the brake pedal.
X Move the selector lever to position Dor R.
In position D, the transmission shifts into second gear; in posi-
tion R, the transmission shifts into reverse gear.
X Have the transmission checked immediately at a qualified spe-
cialist workshop. Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the
vehicle towed away. X
Apply the parking brake.
X Remove cover 0043.
X Slide implement 0044as far as it will go into
the opening. X
Push the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can now move the selector lever freely again
until it is returned to position P.
X Remove implement 0044.
X Re-install cover 0043.
i The screwdriver from the vehicle tool kit
could function as the implement, for
instance (Y page 274). Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Improper handling of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creatingsparks under all circumstances. Switch off the Refueling
145Driving and parking
Z

cific maintenance work must be carried out at
regular intervals and in accordance with the
service requirements of the dealer listed here
on the inside title page. Details can be found
in the Maintenance Booklet. Short journey
! If the vehicle is predominantly used for
short-distance driving or is stationary for
long periods, this could lead to a malfunc-
tion in the automatic cleaning function for
the diesel particle filter. This can lead to
blockage of the diesel particle filter. This
can also result in fuel collecting in the
engine oil and cause engine failure.
Therefore, if you mainly drive short distances,
drive on a highway or an inter-urban road for
20 minutes every 300 miles (500 km). This
facilitates the diesel particle filter's burn-off
process. Speed limiter
G
WARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must find out about the
maximum speed of the vehicle and the result-
ing permissible maximum speed of the tires
(tire and tire pressure). In particular, also
observe the tire approval regulations for each
country.
You must not exceed the speed limit for the
tires listed in the tire pressure tables. You can find information on tire pressures in the
"Wheels and tires" section (Y page 288).You can permanently limit the maximum
speed of your vehicle to 55 mph (90 km/h),
60 mph (100 km/h) or 75 mph (120 km/h).
We recommend that you use an authorized
Sprinter Dealer for the programming of the
maximum speed.
Before overtaking, take into consideration
that the engine speed limiter prevents the
speed increasing beyond the programmed
maximum speed. Driving abroad
Service An extensive network of authorized Sprinter
Dealers is also at your disposal when you are
traveling abroad. Nevertheless, please bear in
mind that service facilities or replacement
parts may not always be immediately availa-
ble. You can obtain a list of workshops at any
authorized Sprinter Dealer.
Fuel In some countries, only fuels with a higher
sulfur content are available.
Unsuitable fuel can cause engine damage.
Information on fuel (Y page 318).
Low-beam headlamps If you are traveling in countries where vehi-
cles are driven on the opposite side of the
road to that in which the vehicle is registered,
you will need to:
R have the halogen headlamps partially
masked
R have the Bi-Xenon headlamps set to sym-
metrical low beam
This prevents glare to oncoming traffic and no
longer illuminates the edge of the road to the same height and distance.
Have the headlamps masked or adjusted at a qualified specialist workshop before you
cross the border, but as close to it as possi-
ble. Driving tips
153Driving and parking Z

G
WARNING
When driving off-road, your body is subject to forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road. G
WARNING
If you drive over obstacles or in ruts, the steer- ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you must expect steering forces to increase
briefly and suddenly. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
! When driving off-road or on unpaved sur-
faces, check the underside of the vehicle
and the wheels and tires at regular inter-
vals. In particular, remove any trapped for- eign objects, e.g. stones and branches.
Such foreign objects may:
R damage the chassis, the fuel tank or the
brake system
R cause imbalances and thus vibrations
R be flung out when you continue driving
If there is any damage, inform a qualified
specialist workshop.
When driving off-road and on construction
sites, sand, mud and water mixed with oil, for
example, may get into the brakes. This may
lead to a reduction in braking performance or total brake failure, also as a result of
increased wear. The braking characteristics
will vary depending on the material that has
got into the system. Clean the brakes after
driving off-road. If you then notice reduced
braking performance or hear scraping noises,
have the brake system checked at a qualified specialist workshop. Adjust your driving style
to the changed braking characteristics.
Driving off-road or on construction sites
increases the possibility of vehicle damage
which may in turn lead to the failure of certain assemblies and systems. Adapt your driving
style to the off-road driving conditions. Drive
carefully. Have any vehicle damage rectified
at a qualified specialist workshop as soon as
possible.
When driving on rough terrain, do not shift the transmission into the neutral position. You
could lose control when attempting to brake
the vehicle with the service brake. If your
vehicle cannot manage an uphill slope, drive
back down the slope in reverse gear.
When loading your vehicle for driving off-road or on a construction site, keep the vehicle's
center of gravity as low as possible.
Checklist before driving off-road X
Check the fuel and DEF levels (Y page 181)
and top up (Y page 148).
X Engine: check the oil level (Y page 250)
and add oil (Y page 252).
Before driving up or down steep gradients,
fill the oil to the maximum level.
i If you drive up or down steep gradients,
the 00B2 symbol may appear in the display.
The engine operating safety is not put at
risk if you have filled the engine oil to the
maximum level before the journey.
X Vehicle tool kit: check that the jack is
working (Y page 274).
X Make sure that a lug wrench (Y page 274),
wooden underlay for the jack, a robust tow Driving tips
157Driving and parking Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Important safety notes
G
WARNING
If you are driving and reach through the steer- ing wheel to operate the adjustment knob,
you could lose control of the vehicle. There is
a risk of an accident and injury.
Only operate the adjustment knobs when the vehicle is stationary. Do not reach through the
steering wheel when driving. G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately. You must observe the legal requirements for
the country in which you are currently driving
when operating the on-board computer.
The on-board computer display only shows
messages and warnings from certain sys-
tems. You should therefore make sure your
vehicle is operating safely at all times. If the
operating safety of your vehicle is impaired,
stop the vehicle as soon as possible, paying
attention to road and traffic conditions. Then consult a qualified specialist workshop. Instrument cluster
Overview
0043
Instrument cluster on vehicles without
steering wheel buttons
0044 Instrument cluster in vehicles with steer-
ing-wheel buttons
0087 Adjustment buttons 0074/0075
0085 Reset button 0045
0083 Service button 0098(engine oil level check)
0084 Menu button 0079
You will find a full overview of the instrument cluster in the "At a glance" section
(Y page 34). 180
Instrument clusterOn-board computer and displays

Menus in the on-board computer
Overview If you wish to exit a menu and go to the stand-
ard display:
X Press the 0079menu button for longer than
1 second.
or
X Do not press any button for 10 seconds.
The display accepts the changed settings.
Using the 0074,0075,0079or0045 adjustment but-
tons, you can select the following functions:
R Calling up the service due date
(Y page 258)
R Checking the oil level (Y page 250)
R Checking the DEF supply (Y page 182)
R Preselecting/setting the auxiliary heating
switch-on time (Y page 124)
R Tire pressure monitor (Y page 291)
R Setting the time (Y page 183)
R Activating/deactivating Highbeam Assist
(Y page 192)
R Setting the daytime running lamps
(Y page 92)
Setting the time X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the hours figure flashes.
X Press the 0074or0075 button to set the hour.
X Press the 0045reset button.
The minute display flashes.
X Press the 0074or0075 button to set the minute.
i If you keep the
0074or0075 button pressed,
the value will change continuously. Activating/deactivating Highbeam
Assist X
Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 00CE indicator lamp flashes and the on on
or OFF
OFF message appears in the display.
X Use the 0074or0075 button to switch High-
beam Assist on/off.
Switching the daytime running lamps
on/off If you switch the daytime running lamps
on on,
the daytime running lamps will automatically
light up when the engine is running.
For safety reasons, it is only possible to
change this setting when the vehicle is sta-
tionary. The factory setting is on onin countries
in which daytime running lamp mode or day-
time running lamps are mandatory.
X Turn the key to position 2in the ignition
lock.
X Press the 0079menu button repeatedly until
the 0058 indicator lamp flashes and the on on
or OFF
OFF message appears in the display.
X Press the 0074or0075 button to activate or
deactivate the daytime running lamps.
i USA only:
If you turn the light switch to 0060or0058,
the corresponding light switches on. If you
turn the light switch to 0058, the daytime
running lamps remain switched on.
Canada only:
If you turn the light switch to 0058, the low-
beam headlamps switch on. If you turn the light switch to 0060or0058, the daytime
running lamps remain switched on. On-board computer (vehicles without steering wheel buttons)
183On-board computer and displays Z

Menu overview
Diagrams This is what the displays look like when you scroll through the menus.
Generic terms The illustration shows the menus on a vehicle
with Audio 15.
On Sound 5/Audio 20, the on-board com-
puter always shows the AUDIOandTEL (tele-
phone) menus in English. This is the case even
if a different language is selected for the dis- play. Operation
0043
Operation menu (Y
page 186)
R Standard display
R Calling up the service due date
(Y page 258)
R Tire pressure monitor
(Y page 291)
R Checking the engine oil level
(Y page 250) 0044
Audio menu (Y
page 187) 0087
Message memory menu
(Y
page 198) Operation
0085
Settings menu (Y
page 188) 0083
Trip computer menu (Y
page 195) 0084
Telephone menu (Y
page 196) i
The generic terms in the tabular overview
should make orientation easier for you.
However, they are not always shown on the display. Operation menu
Overview You can select the following functions in the
Operation
menu by pressing the 0063
or 0064 button on the steering wheel: 186
On-board computer (vehicles with steering wheel buttons)On-board computer and displays

Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Engine Engine
oil
oilAdd
Add 1.0
1.0
quart(Canada: 1.0
quart(Canada: 1.0
liter) liter) The oil level is too low.
X Check the oil level the next time you refuel (Y page 250), and
add oil. 00B2
Engine oil level Engine oil level
Not when eng. run‐ Not when eng. run‐
ning ning You want to check the engine oil level even though the engine is
still running.
X Switch off the engine.
X Check the oil level (Y page 250).00B2
Engine oil level Engine oil level
Reduce oil level Reduce oil level You have added too much engine oil. There is a risk of damaging
the engine or catalytic converter.
X Check the oil level (Y page 250).
X If the oil level is too high: have the engine oil extracted at the
next qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified at the
next qualified specialist workshop. 00B2
Engine oil level Engine oil level
Stop, turn engine Stop, turn engine
off off There is not enough or no oil in the engine. There is a danger of
engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 251).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
Oil sensor Visit Oil sensor Visit
workshop workshop There is a malfunction in the engine oil level display.
X Have the vehicle checked immediately at a qualified specialist
workshop. Display
messages
213On-board computer and displays Z

Problem
Possible causes/consequences and
0050
0050Solutions 0075
The red warning
lamp does not
go out approx-
imately
4 seconds after
the ignition is
switched on, or
it lights up again. The restraint systems have malfunctioned.
G WARNING
If the restraint systems are malfunctioning, individual systems
could be triggered inadvertently or might not be triggered at all in
the event of an accident.
There is an increased risk of injury and accidents.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is not being charged. Possible causes are a defective
alternator or a torn poly-V-belt.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the poly-V-belt.
X If the poly-V-belt is torn: do not continue driving. Consult the
nearest qualified specialist workshop.
X If the poly-V-belt is not damaged: have the vehicle checked as
soon as possible by a qualified specialist workshop. 003D
The red battery
indicator lamp is
lit while the
engine is run-
ning. The battery is faulty.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. 0026
The yellow brake
pad wear indica-
tor lamp is lit
after the engine
is started or
while the vehicle
is in motion. The brake pads/linings have reached their wear limit.
G WARNING
Braking performance can be impaired.
There is a risk of an accident. X Have the brake pads/linings replaced as soon as possible at a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp is
lit after the
engine is started
or while the vehi-
cle is in motion. The oil level has dropped to the minimum level.
X Check the engine for oil loss.
X If oil loss is detected: consult a qualified specialist workshop
immediately.
X If no oil loss is detected: check the oil level and add engine oil
(Y page 251). 222
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Problem
Possible causes/consequences and
0050
0050Solutions 00B2
The yellow
engine oil level
warning lamp
flashes and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. On vehicles with a diesel engine, the oil level display additionally
appears in the display, e.g.
– 2.0 qts – 2.0 qts(Canada:– 2.0 ltr
– 2.0 ltr).
There is not enough or no oil in the engine.
There is a danger of engine damage.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Check the oil level with the oil dipstick (Y page 251).
X If the engine oil level is correct: have the malfunction rectified
immediately at a qualified specialist workshop.
X If the engine oil level is too low: have the vehicle towed to a
qualified specialist workshop. 00B2
The yellow
engine oil level
warning lamp
lights up and the
warning buzzer
sounds after the
engine is started
or while the vehi-
cle is in motion. The engine oil level is above the maximum level.
There is a risk of damaging the engine or catalytic converter.
X Check the oil level with the oil dipstick (Y page 251).
X If the oil level is too high: have the engine oil extracted as soon
as possible at a qualified specialist workshop.
X If the oil level is correct: have the malfunction rectified as soon
as possible at a qualified specialist workshop. 00B2
On vehicles with
a diesel engine,
the yellow
engine oil level
warning lamp
lights up repeat-
edly during the
journey. There is a malfunction in the engine oil level display.
X Have the vehicle checked immediately at a qualified specialist
workshop. 003F
The yellow cool-
ant level warning
lamp lights up
while the engine
is running. The coolant level is too low.
Never run the engine if the coolant level is too low. The engine
could overheat and be damaged.
X Stop the vehicle as soon as possible, paying attention to road
and traffic conditions.
X Switch off the engine and let it cool down.
X Add coolant and be sure to observe the warning notes
(Y page 253).
X If you need to add coolant frequently, have the engine cooling
system checked at a qualified specialist workshop. Indicator and warning lamps in the instrument cluster
223On-board computer and displays Z

Always observe the operating instructions of
the respective manufacturer when using suit- able load securing aids or tie downs. In par-
ticular, the information on service life.
Load securing aids and tie downs may not be used, for example, if:
R identification marks are missing or illegible
R there are yarn breakages, damage to bear-
ing seams or other signs of tearing
R there are signs of shearing, deformation,
pinching or other damage
R there is damage to clamping or connecting
elements
Such load securing aids and tie downs are
worn; they should not be used and must be
replaced. If you use load securing aids or tie
downs which are worn, the load may not be
sufficiently secured and could cause damage
to property.
After an accident, the following must be
checked at a specialist workshop:
R Cargo compartment floor
R Load surface
R Cargo tie-down rings
R Tie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event of an accident. Observe the tips in the "Securing
luggage/loads" (Y page 242) and "Load dis-
tribution" (Y page 242) sections. Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts X
Tire pressure: check the tire pressure and
correct if necessary (Y page 288).
X Cargo compartment floor: clean the
cargo compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to
prevent the load from slipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
! On passenger van versions with maxi-
mum seating layout, the permissible rear
axle load would be exceeded if the full pay-
load were to be loaded in the cargo com-
partment.
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or
optional equipment are installed. The max-
imum payload is thus reduced.
X Observe the notes on load distribution
(Y page 242).
The overall center of gravity of the load
should always be as low as possible, cen-
tered and between the axles near the rear
axle.
X Secure the load (Y page 242).
Observe the legal requirements of the
country in which you are currently driving. Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning. Loading guidelines
241Transporting loads
Z