height MERCEDES-BENZ SPRINTER 2015 MY15 Operator’s Manual

Releasing the parking lock man-
ually (automatic transmission)
........ 145
Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ... 126
Replacing bulbs
Important safety notes .................... 99
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system
Introduction ..................................... 42
Warning lamp (function) .......... 42, 222
Reverse warning feature .................. 140
Roof carrier
Maximum payloa d.......................... 328
Notes ............................................. 245
Roof load (roof carrier) ..................... 328S
Safety Child restraint systems .................... 52
Children in the vehicle ..................... 51
Safety system
see Driving safety systems
Seat belts
Adjusting the height ......................... 45
Cleaning ......................................... 271
Correct usage .................................. 45
Display message ............................ 207
Fastening ......................................... 45
Important safety guidelines ............. 44
Introduction ..................................... 43
Releasing ......................................... 46
Warning lamp ................................. 227
Warning lamp (function) ................... 46
Seat heating ......................................... 87
Seats
Adjusting lumbar support ................ 83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............ 86
Armrest ............................................ 87
Cleaning the cover ......................... 271 Correct driver's seat position ........... 82
Folding seat ..................................... 85
Important safety notes .................... 82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................ 85
Securing loads
Important safety notes .................. 242
Selector lever
Cleaning ......................................... 270
Sensors (cleaning instructions) ....... 268
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 258
Exceeding a service due date ........ 258
Notes ............................................. 257
Service due date (automatic dis-
play) ............................................... 257
Service products
Brake fluid ..................................... 324
Coolant (engine) ............................ 325
Diesel ............................................ 318
Diesel Exhaust Fluid (DEF) ............. 320
Engine oil ....................................... 322
Fuel ................................................ 318
Important safety notes .................. 318
Power steering fluid ....................... 324
Refrigerant ..................................... 326
Transmission oil ............................. 324
Washer fluid ................................... 326
Setting the air distribution ............... 117
Setting the airflow ............................ 118
Setting the clock
Vehicles with steering wheel but-
tons ............................................... 191
Vehicles without steering wheel
buttons .......................................... 183
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 188
Resetting submenus (vehicles
with steering wheel buttons) ......... 189
Short journeys (diesel particle fil-
ter) ...................................................... 153 16
Index

triggered independently of the lock status of
the seat belt.
Important safety notes The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey. G
WARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi- tional injury, for example, in an accident, dur-
ing braking or when abruptly changing direc-
tion. This poses an increased risk of injury or
even fatal injury.
Make sure that all vehicle occupants are
seated properly with a correctly fastened seat belt. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seat belt is routed
across the center of your shoulder. G
WARNING
Persons under 5 ft (1.50 m) in heightcannot
fasten the seat belt correctly without an addi- tional suitable restraint system. If the seat belt is incorrectly fastened, it cannot protect
as intended. Furthermore, an incorrectly fas-
tened seat belt can cause additional injury, for example, in an accident, during braking or an
abrupt change of direction. This poses an
increased risk of injury or even fatal injury.
For this reason, always secure persons under
5 ft (1.50 m) in height in suitable restraint
systems.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
R always observe the instructions and safety
notes in the "Children in the vehicle" sec-
tion of this Operator's Manual
(Y page 51) in addition to the child
restraint system manufacturer's installa-
tion instructions G
WARNING
The seat belts may not perform their intended protective function if:
R they are damaged, modified, extremely
dirty, bleach or dyed
R the seat belt buckle is damaged or
extremely dirty
R the Emergency Tensioning Devices, belt
anchorages or inertia reels have been modi-
fied
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts may tear or fail,
e.g. in an accident. Modified Emergency Ten-
sioning Devices could accidentally trigger or
fail to deploy when necessary. This poses an
increased risk of injury or even fatal injury.
Never modify the seat belts, Emergency Ten-
sioning Devices, belt anchorages or inertia
reels. Make sure that the seat belts are
undamaged, not worn out and clean. Follow-
ing an accident, have the seat belts checked 44
Occupant safetySafety

immediately at a qualified specialist work-
shop.
Only use seat belts that have been approved
for your vehicle by the sales organization
named on the inside cover. Any such modifi-
cations could invalidate the vehicle's general
operating permit.
Proper use of the seat belts Observe the safety notes on the seat belt
(Y page 44).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour- ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
R the seat belt tongue is only inserted to the
belt buckle belonging to that seat.
R the seat belt is tight across your body.
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted.
Only then can the forces which occur be
distributed over the area of the belt.
R the shoulder section of the belt is always
routed across the center of your shoulder.
The shoulder section of the belt must not
come into contact with your neck or be
routed under your arm. Where possible,
adjust the seat belt to the appropriate
height.
R the lap belt passes tightly and as low down
as possible across your lap.
The lap belt must always be routed across
your hip joints and not across your abdo-
men. This applies particularly to pregnant
women. If necessary, push the lap belt
down to your hip joint and pull it tight using the shoulder section of the belt.
R the seat belt is not routed across sharp,
pointed or fragile objects. If you have such items located on or in your
clothing, e.g. pens, keys or eyeglasses,
store these in a suitable place.
R only one person is using a seat belt at a
time.
Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed
between the vehicle occupant and seat
belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe
the "Loading guidelines" for securing objects,
luggage or loads (Y page 240).
Fastening and adjusting seat belts Please take note of the safety notes on seat
belts (Y
page 44) and the notes on their cor-
rect use (Y page 45). Illustration Occupant safety
45Safety Z

If the driver unfastens their seat belt during
the journey, the belt warning is automatically activated again.
i For more information on the
0076seat
belt warning lamp, see "Warning and indi-
cator lamps in the instrument cluster"
(Y page 227). Air bags
Introduction The installation point of an air bag can be rec-
ognized by the SRS/AIR BAG or AIR BAG sym-
bol.
An air bag complements the correctly fas-
tened seat belt. It is no substitute for the seat belt. The air bag provides additional protec-
tion in applicable accident situations.
Not all air bags are deployed in an accident.
The different air bag systems function inde-
pendently from one another (Y page 49).
However, no system available today can com- pletely eliminate injuries and fatalities.
It is also not possible to rule out a risk of injury
caused by an air bag due to the high speed at which the air bag must be deployed.
Important safety notes G
WARNING
If you do not sit in the correct seat position,
the air bag cannot protect as intended and
could even cause additional injury when
deployed. This poses an increased risk of
injury or even fatal injury.
To avoid hazardous situations, always make
sure that all of the vehicle's occupants:
R have fastened their seat belts correctly,
including pregnant women
R are sitting correctly and maintain the great-
est possible distance to the air bags
R follow the following instructions Always make sure that there are no objects
between the air bag and the vehicle's occu-
pants.
R Adjust the seats properly before beginning
your journey. Always make sure that the
seat is in an almost upright position. The
center of the head restraint must support
the head at about eye level.
R Move the driver's and front-passenger
seats as far back as possible. The driver's
seat position must allow the vehicle to be
driven safely.
R Only hold the steering wheel on the out-
side. This allows the air bag to be fully
deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against
the door or side window. You may other-
wise be in the deployment area of the air
bags.
R Always keep your feet in the footwell in
front of the seat. Do not put your feet on the
dashboard, for example. Your feet may oth-
erwise be in the deployment area of the air bag.
R For this reason, always secure persons less
than 5 ft (1.50 m) tall in suitable restraint
systems. Up to this height, the seat belt
cannot be worn correctly.
If a child is traveling in your vehicle, also
observe the following notes:
R Always secure children under 12 years of
age and less than 5 ft (1.50 m)in height in
suitable child restraint systems.
R Child restraint systems should be installed
on the rear seats.
R Always secure a child in a rearward-facing
child restraint system on a suitable rear
seat. The front-passenger front air bag can-
not be deactivated.
R Always observe the instructions and safety
notes on "Children in the vehicle"
(Y page 51) and on the "Child restraint
system on the front-passenger seat"
(Y page 55) in addition to the child Occupant safety
47Safety Z

If the restraint system control unit detects a
side impact or that the vehicle is rolling over, the relevant restraint system components areactivated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are triggered.
R Thorax bag on the side of impact, inde-
pendently of the Emergency Tensioning
Device and the use of the seat belt
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other.
How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-
dent:
R frontal collision
R side impact Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, we strongly advise that you install
a child restraint system on a rear seat. Chil-
dren are generally better protected there.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for this vehicle. The child
restraint system must be appropriate to the
age, weight and size of the child
R be sure to observe the instructions and
safety notes in this section in addition to the child restraint system manufacturer's
installation instructions G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit- ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 44) and the notes on correct use of
seat belts (Y page 45). Children in the vehicle
51Safety Z

A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) or until they reach a height
where a lap/shoulder belt can be fastened
properly without a booster seat. Special seat belt retractor
G
WARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac- tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat belt retractor. When activated, the special
seat belt retractor ensures that the seat belt
cannot slacken once the child seat is secured.
Installing a child restraint system:
X Make sure you observe the child restraint
system manufacturer's installation instruc- tions.
X Pull the seat belt smoothly from the belt
outlet.
X Engage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
X Pull the seat belt out fully and let the inertia
reel retract it again.
While the seat belt is retracting, you should hear a ratcheting sound. The special seat
belt retractor is enabled.
X Push the child restraint system down so
that the seat belt is tight and does not
loosen. Removing a child restraint system/deactivat-
ing the special seat belt retractor:
X Make sure you observe the child restraint
system manufacturer's installation instruc- tions.
X Press the belt buckle release button, hold
the belt tongue and guide it back towards
the belt outlet.
The special seat belt retractor is deactiva-
ted. Child restraint system
The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
You can obtain further information about the correct child restraint system from any
authorized Sprinter Dealer. G
WARNING
If the child restraint system is installed incor- rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers. G
WARNING
If the child restraint system is installed incor- rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a 52
Children in the vehicleSafety

X
Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure to
explicitly point out the risks described here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags or
items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par- ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2in
the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key. Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star- ted when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-8267 (in USA) or
1-800-387-0100 (in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Passenger Van only:
Unless you open a door within 40 seconds
after unlocking the vehicle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again
If the alarm system is armed, a visual and
audible alarm is triggered by the following:
R Unlocking the vehicle from inside
R Opening a door
R Opening the hood
i The alarm is not switched off, even if you
immediately close the open door that has
triggered it, for example.
X To stop the alarm: press the0036button
on the remote control.
or
X Insert the key into the ignition lock.
The alarm stops. Theft deterrent locking system
61Safety Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Key
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten- tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
R with electronic devices, e.g. a mobile
phone or another key with remote control
R with metallic objects, e.g. coins or metal
foil
R in metallic objects, e.g. metal cases
This can affect the key's functionality. Key functions of the remote control
General notes The vehicle is equipped with either 2 or
4 remote controls with a folding key, or 4
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft (10 m). Use the remote control of the key only
when in immediate proximity of the vehicle.
This prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro- grammed before use. Further information can
be obtained at any authorized Sprinter
Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if the factory settings have not been changed:
R the driver's and the co-driver's door
R the sliding doors
R the rear doors
i If the driver's or co-driver's door is not
closed, the corresponding door is not
locked. If a sliding door or a rear door is not
closed properly, none of the rear doors are
locked. 66
KeyOpening and closing

Central locking
Important safety notes
G
WARNING
Activate the child-proof door locks if children are traveling in the vehicle. The children could
otherwise open the doors while the vehicle is
in motion, injuring themselves and others. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise
injure themselves on parts of the vehicle.
They could be severely or even fatally injured by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time.
You can open a locked front door from the
inside at any time. You can open a locked
sliding door or rear door from the inside if it
has been previously unlocked from inside. Locking and unlocking manually
Central locking buttons
Use the central locking buttons to centrally
lock/unlock either the entire vehicle or just
the sliding doors and rear doors from the
inside.
X To lock/unlock the entire vehicle: press
the upper 00BFcentral locking button
when the doors are closed.
When the entire vehicle is locked, the indi-
cator lamp in the 00BFcentral locking but-
ton lights up.
i If the key has been removed or is in posi-
tion 0in the ignition lock, the indicator
lamp in the 00BFcentral locking button
remains lit for 5 seconds.
X To lock/unlock the sliding doors and
rear doors: press the lower section of the
00C0 central locking button when the
doors are closed.
When the sliding doors and rear doors are
locked, the indicator lamp in the upper
00BF central locking button lights up. Automatic locking
General notes The vehicle locks automatically as standard
once a speed of 9 mph
(15 km/h)has been
reached. Depending on the vehicle's equip-
ment, the doors may be locked automatically once the ignition is switched on. Information
on the functions of the automatic locking Central locking
71Opening and closing Z

X
To unlock: press the catch in the direction
of arrow 0087.
The sliding door is unlocked.
X Slide the sliding door to the stop in the
direction of arrow 0043.
X To close: slide the sliding door in the direc-
tion of arrow 0044until it engages. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle. G
WARNING
Do not leave children unsupervised in the
vehicle, even if they are secured in a child
restraint system. Children could otherwise injure themselves on parts of the vehicle.
They could be severely or even fatally injured
by prolonged exposure to intense heat or
cold.
If children open a door, they could:
R injure other people
R get out of the vehicle and thereby injure
themselves or be injured by a passing vehi-
cle
R severely injure themselves by falling down,
in particular due to the vehicle height
Always take the key with you when leaving the
vehicle, even if you are only leaving for a short time. Opening/closing the side window
Control panel (example: driver's door)
0043
Power window, left
0044 Power window, right
X Turn the key to position 2in the ignition
lock.
X Press or pull button 0043or0044 until the cor-
responding side window has reached the
desired position.
If you press the switch beyond the pressure
point and then release it, the window opens
automatically. To stop the movement, press
or pull the switch again. 78
Side windowsOpening and closing