service MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

When handling, storing and disposing of fuels,
please observe the relevant regulations.
Tank contents
Depending on equipment, the total capacity of
the fuel tank may vary.
Vehicle typeTotal capa-cityof which
reserve fuel
2500
3500Approx-imately
26.4 US gal (100 l)Approx-
imately
5.0 US gal
(19 l)
All-wheel-
drive vehi-
clesApprox-
imately
24.6 US gal (93 l)
Diesel
Fuel grade
GWARNING
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
!Filter the fuel before transferring it to the
vehicle if you are refueling the vehicle from
barrels or containers.
This will prevent malfunctions in the fuel sys-
tem due to contaminated fuel.
!You will damage the diesel engine if you do
not refuel with ULSD or a diesel fuel with a
sulfur content of more than 15 ppm.
!Do not use the following:
Rmarine diesel
Rheating oil
Rvegetable oil
Rgasoline
Rparaffin
Rkerosene
Do not mix such fuels with diesel fuel and do
not use any special additives. This can other- wise lead to engine damage. This does not
include flow improvers. For further informa-
tion, see "Flow improvers".
Usually you will find information about the fuel
grade on the filling pump. If there is no identifi-
cation on the filling pump, consult a gas station
attendant.
For more information about refueling
(
Ypage 124).
Diesel at very low outside temperatures
GWARNING
If you heat fuel system components, e.g. with
a hot-air gun or open flame, these compo-
nents could be damaged. This can cause fuel
to escape and ignite. Depending on the type
of damage, fuel may also not escape until the
engine is running. There is a risk of fire and
explosion.
Never heat fuel system components. Contact
a qualified specialist workshop to rectify the
malfunction.
Refill only with commercially available ULTRA-
LOW SULFUR DIESEL (ULSD, maximum sulfur
content 15 ppm), which fulfills the ASTM D975
standard.
The flow properties of diesel may be inadequate
at low outside temperatures due to paraffin sep-
aration.
iMalfunctions resulting from paraffin sepa-
ration can only be rectified by heating the
entire fuel system. Park the vehicle in a
heated garage, for example.
To prevent operating problems, diesel with bet-
ter flow qualities is available during the winter
months. You can obtain information at the gas
station or from your fuel supplier.
Your vehicle is equipped with a fuel preheating
system. This improves the flow properties of the
diesel by approximately 14.5 ‡ (8 †). ULTRA-
LOW SULFUR DIESEL can be used without ris k
o

f malfunction down to an outside temperature
of approximately 14 ‡ ( Ò10 †).
Fuel additives
!Do not add gasoline or kerosene to diesel
fuel to improve its flow characteristics. Gas-
oline or kerosene impairs the lubricating
properties of the diesel fuel. This can result in
274Service products and capacities
Technical data

damage to the fuel injection system, for
example.
B20 fuels with bio-diesel content
!Continuous use of B20 fuel can lead to fuel
filter clogging and injector deposits. This can
cause engine performance degradation.
Injector deposits can cause the engine oil
level to rise due to unburned fuel washing into
the oil pan. This can cause engine mechanical
damage.
To avoid damages and performance degrada-
tion:
RFill up with ULSD (B5 or less) whenever
possible.
RRegularly monitor your engine oil level if
you use B20 fuel on a regular basis.
RStrictly follow the oil change intervals quo-
ted in the instrument cluster and within
your maintenance booklet.
RUse only engine oils and filters approved for
use in your vehicle.
RIf you do not plan to drive your vehicle for
several weeks, fill your vehicle’s fuel tank in
advance with ULSD fuel.
For more information, consult the gas station
staff. The fatty acid methyl ester B5 or B20 label on the fuel pump must clearly state that the
standard for ULSD is complied with. If the mark-
ing does not make this clear, do not refuel from that pump.
Do not refuel with any fuels that have not been
approved for your vehicle.
For more information about refueling
(
Ypage 125).
Information on fuel consumption
HEnvironmental note
CO
2(carbon dioxide) is the gas which scien-
tists believe to be principally responsible for
global warming (the greenhouse effect). Your
vehicle's CO
2emissions are directly related to
fuel consumption and therefore depend on:
Refficient use of the fuel by the engine
Rdriving style
Rother non-technical factors, such as envi-
ronmental influences, road conditions or
traffic flow
You can minimize your vehicle's CO
2emis-
sions by driving carefully and having it serv-
iced regularly.
Fuel consumption depends on:
Rthe vehicle version
Rthe style of driving
Rthe operating conditions
Rthe type or quality of the fuel used
The vehicle will use more fuel than usual in the
following situations:
Rat very low outside temperatures
Rin city traffic
Rduring short journeys
Ron mountainous terrain
Rwhen towing a trailer
To keep fuel consumption low, observe the
advice in the "Protection of the environment"
section (
Ypage 25).
The following components of the different vehi-
cle versions influence fuel consumption:
Rtire sizes, tire tread, tire pressure, tire condi-
tion
Rbody
Rtransmission ratios for the drive assemblies
Radditional equipment (e.g. air-conditioning
system, auxiliary heating system)
For these reasons, the actual consumption fig-
ures for your vehicle may deviate from the con-
sumption figures determined according to EU
Directive 80/1268/EEC.
Data concerning fuel consumption are recorded in the on-board computer; use the steering
wheel buttons to call up the Trip computer
menu (
Ypage 171).
Diesel Exhaust Fluid (DEF)
General notes
HEnvironmental note
Dispose of DEF in an environmentally respon-
sible manner.
Service products and capacities275
Technical data
Z

When opening the DEF tank filler cap at high
outside temperatures, ammonia vapors may
escape.
Ammonia vapors have a pungent smell and pri-
marily cause irritation of the:
Rskin
Rmucous membranes
Reyes
You may experience a burning sensation in your
eyes, nose and throat, as well as coughing and
watering of the eyes.
Do not inhale ammonia vapors. Avoid contact
with DEF.
Do not allow DEF to come into direct contact
with your skin; it is hazardous to your health.
Rinse any affected areas off with plenty of clean water. Consult a doctor if necessary.
If DEF heats up, e.g. in direct sunlight, in the DEF
supply reservoir for some time to over 122 ‡
(50 †), ammonia vapor will develop.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the supply
regularly. The engine management recognizes
attempts to operate the vehicle without DEF,
with thinned DEF or with another reducing
agent. After previous warning messages, the
engine management then prevents a further
engine start.
When the number of remaining engine starts is 0
the engine management prevents the vehicle
from being driven at a speed exceeding 5 mph
(8 km/h). The multifunction display shows the
Idle Mode
message.
DEF consumption
DEF consumption depends on operational and
driving conditions and it is not necessary to wait
until the next scheduled service to replenish the
fluid. Fluid should be added regularly to the DEF
supply reservoir during vehicle operation or, at
the latest, after receiving the first warning mes-
sage via the on-board computer.
Low ambient temperatures
DEF freezes at a temperature of approximately
12‡(Ò11 †). The vehicle is equipped with a DEF
preheating system at the factory. Winter oper-
ation is therefore also guaranteed at tempera-
tures under 12 ‡ (Ò11 †).
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF. Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
Additives
!Do not mix DEF with any additives and do
not dilute DEF with tap water. Otherwise, the
exhaust gas aftertreatment may be damaged.
Observe the MB Specifications for Service
Products, Sheet No. 352.0.
Damage that arises through the use of addi-
tives or tap water will invalidate the New Vehi-
cle Limited Warranty.
Storage
!Containers made of aluminum, copper, cop-
per alloys as well as unalloyed or galvanized
steel are not suitable for storing DEF. If stored
in these types of containers, DEF could cause
constituents of these metals to dissolve and
cause irreparable damage to the exhaust gas
aftertreatment.
Damage caused by such impurities in the DEF
will invalidate the New Vehicle Limited War-
ranty.
Only store DEF in containers made of high-alloy
Cr‑Ni steel or Mo‑Cr‑Ni steel in accordance with DIN EN 10 088 ‑
1/2/3 or plastic containers
made of polypropylene or polyethylene.
Purity
!Impurities in DEF (e.g. caused by other ser-
vice products, cleaning agents, dust, etc.)
result in increased emissions, malfunctions,
catalytic converter damage or engine dam-
age.
The purity of DEF is essential to prevent mal-
functions in the exhaust gas aftertreatment.
If DEF is pumped out of the DEF tank, e.g. during
repair work, the same liquid must not be used to
refill the tank. Its purity is no longer guaranteed.
Disposal
Observe country-specific laws and regulations
when disposing of DEF.
% Environmental note
Dispose of DEF in an environmentally responsi-
ble manner.
276Service products and capacities
Technical data

DEF supplyreservoir content
Tank content s
Diesel Exhaust Flui d(DEF)11
Approximately 4. 7US gal (18.0 l)
Engin eoil
General notes
!The bottles of th evarious engin eoil types
are marke dwit hACE A(Association des Con -
structeurs Européen sd'Automobiles )and/o r
AP I(America nPetroleum Institute )classifica-
tions. Only use approve dengin eoils that con-
form to th efollowing MB Specification sfo r
Service Products and th eprescribed ACE A
and/o rAP Iclassifications. Using engin eoils
of another qualit yis no tpermitte dand may
invalidat eth eNew Vehicl eLimited Warranty.
The use of other ,non-approve dengin eoils fo r
diesel engines can caus edamage to th edie-
sel particl efilte r(DPF).
Use only engin eoils that hav ebeen approve dfo r
your vehicl eaccordin gto th eMB Specification s
fo rService Products .
The MB Specification sfo rService Products are
vali dfo ryour vehicl e
12
R228.51
R229.31
R229.51
R229.52 These are hig
hqualit yengin eoils whic hhav e a
positive effec ton :
Rengin ewear
Rfue lconsumption
Rexhaus tgas emission s
Multi-grade engin eoils of th eprescribed SA E
class (viscosity) may be used all year round ,tak -
in g th eoutside temperatures into account.
Engin eoil viscosit y
!If theSA Eviscosit yclass of th eengin eoil
used doe sno tcover th eoutside temperature
range in whic hyou are operatin gth evehicle,
it mus tbe changed in goo dtime, in particular
before th ecold season commences. Using an
engin eoil that doe sno thav eadequat etem-
perature characteristics can lead to engin e
damage.
The temperature range information of th eSA E
classification always refers to that of fresh oil.
The temperature characteristics of th eengin e
oil may deteriorate significantly due to agin g
in use, especially at low outside tempera-
tures.
We recommen dthat you chang eth eengin e
oil before th ecold season commences. Use
an approve dengin eoil of th especified SA E
class.
Engin eoil SA Eclassification
Viscosit yindicate sth eflo wcharacteristics of a
fluid. If an engin eoil has ahig hviscosity, this
means that it is thick ; alow viscosit ymeans that
it is thin .
Dependin gon th erespective outside tempera-
tures, select an engin eoil accordin gto SA E
classification (viscosity) .The table displays th e
11DEFaccordin gto IS O22241. Observ eMB Specification sfo rService Products ,Sheet 352.0.12If th equality grade is no tavailable fo rdiesel engines, you may also add engin eoils meeting th erequirements
of MB Sheet No. 228.5, 229. 3or 229.5. The quantity to be adde dis then limited to amaximum of 1qt (1 l).
Service products and capacities277
Technical data
Z

SAE classification to be used. The low temper-
ature characteristics of engine oils can notice-
ably deteriorate during operation, e.g. from
aging, soot and fuel accretion. For this reason,
regular oil changes using an approved engine oil
from the suitable SAE classification are urgently
recommended.
Additives
!Do not use any additives in the engine oil.
This could damage the engine.
Miscibility of engine oils
!Mixing oils reduces the benefits of using
high grade engine oils.
We recommend that you only add engine oil of
the same quality grade and SAE class as used
when the engine oil was last changed.
If, in exceptional cases, oil of the type in the
engine is not available, top up using another
approved mineral or synthetic engine oil.
If the quality grade is not available for diesel
engines, you may also add engine oils meeting
the requirements in MB Sheet Number 228.5,
229.3 or 229.5. The quantity to be added is then
limited to a maximum of 1 qt (1 l).
Engine oils are differentiated according to:
Rengine oil brand
Rquality grade (sheet number)
RSAE class (viscosity)
Subsequently have the engine oil changed at the
earliest possible opportunity.
Interval for oil change
The on-board computer automatically shows
the date for the next oil change as an event
message in the display.
Only by using engine oil with a particularly high
quality grade, e.g. according to Sheet Number
228.51 of the Mercedes-Benz Specifications for
Service Products, can the maximum interval for
oil change be achieved.
We recommend having the oil changed at a
qualified specialist workshop. Engine oil for diesel engines
Product name/number
See the Maintenance Booklet.
MB Sheet Number 228.51, 229.31, 229.51,
229.52
Capacities
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
Oil change including oil filter
VehiclesEngine oil
4-cylinderApproximately
3 US gal (11.5 l)
6-cylinderApproximately
3.3 US gal (12.5 l)
Information about oil consumption
!If the vehicle is predominantly used for
short-distance driving, this could lead to a
malfunction in the automatic cleaning func-
tion for the diesel particle filter. As a result,
fuel may accumulate in the engine oil and
cause engine failure.
Therefore, if you mainly drive short distances,
you should drive on a highway or on rural
roads for 20 minutes every 310 miles
(500 km). This ensures sufficient regenera-
tion of the diesel particle filter.
Depending on the driving style, the vehicle con-
sumes a maximum of 1.0 qt (1.0 l)of engine oil
over a distance of 620 miles (1000 km).
Oil consumption may be higher if:
RThe vehicle is new.
RYou mainly operate the vehicle under arduous
operating conditions.
RYou frequently drive at high engine speeds.
Regular maintenance is one of the preconditions
for moderate rates of consumption.
You can only estimate the oil consumption after
you have driven a considerable distance.
Check the engine oil level on a regular basis, e.g.
weekly or each time you refuel (
Ypage 216).
278Service products and capacities
Technical data

Transmission and power steering oil
Automatic transmission
Service product: automatic transmission
fluid
Product name/numberMaintenance interval
Shell ATF 3403/M-115
MB Sheet No. 236.10—
Fuchs/Shell ATF 3353
MB Sheet No. 236.12
Further information can be obtained at any
qualified specialist workshop.
Rear axle
Service product: transmission oil
Product name/numberMaintenanceinterval
BP Energear Hypo DC
80W-90
MB Sheet No. 235.20—
Mobil Delvac Synthetic
Gear Oil 75W-90
MB Sheet No. 235.8
Further information can be obtained at any
qualified specialist workshop.
Steering
Service product: power steering fluid
Product name/numberMaintenanceinterval
Mobil ATF‑D,
Exxon Mobil Corporation
or equivalent
MB Sheet No. 236.3—
The steering is maintenance-free. Further infor-
mation can be obtained at any qualified special-
ist workshop.
Brake fluid
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake
fluid is too low, vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!Brake fluid corrodes paint, plastic and rub-
ber. If paint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Only use brake fluids approved for Sprinter vehi-
cles. Always check for the identification DOT 4
plus.
Information about approved brake fluids can be found in the Maintenance Booklet or obtained at
any qualified specialist workshop.
Service product:
brake fluid
Product descrip-
tion and numberIntac B026E
RBoiling point: 500 ‡
(260 †)
RWet boiling point:
356 ‡ (180 †)
MB Sheet No.331.0
Maintenance
interval2 years
iHave the brake fluid renewed every 2 years
at a qualified specialist workshop.
There is usually a notice in the engine com-
partment to remind you when the next brake
fluid change is due.
Service products and capacities279
Technical data
Z

Coolant
Important safety notes
GWARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you add anti-
freeze. Make sure that antifreeze is not spilled
next to the filler neck. Thoroughly clean the
antifreeze from components before starting
the engine.
!Take care not to spill any coolant on painted
surfaces. You could otherwise damage the
paintwork.
When handling coolant, observe the important
safety notes for service products (
Ypage 273).
Coolant additive with antifreeze
requirements
!Use only approved antifreeze/corrosion
inhibitor that complies with MB Specification for Service Products, Sheet Number 325.
Using other, non-approved antifreeze/corro-
sion inhibitors may cause damage to the cool-
ant system and reduce the engine's service
life.
Coolant is a mixture of water and antifreeze/
corrosion inhibitor. It performs the following
tasks:
RAnti-corrosion protection
RAntifreeze protection
RRaises the boiling point
When the vehicle is first delivered, it is filled with
a coolant mixture that ensures adequate anti-
freeze/corrosion protection. Coolant must be
used in the system all year round to ensure anti-
corrosion protection and a raised boiling point –
even in countries with high outside tempera-
tures.
To prevent damage to the engine cooling sys-
tem, use only approved corrosion inhibitor/anti-
freeze that comply with the Mercedes-Benz
Specifications for Service Products.
We recommend corrosion inhibitor/antifreeze
that meets the requirements in MB Specifica-
tions for Service Products Sheet Number 325. Check the antifreeze/corrosion inhibitor con-
centration in the coolant every six months.
The percentage of corrosion inhibitor/anti-
freeze additive in the engine coo
ling system
should:
Rbe at least 50%. This way, the engine cooling
system is protected against freezing down to
approximately -35 ‡ (-37 †).
Rnot exceed 55% (antifreeze protection down
to -49 ‡ [-45 †]). Otherwise, heat will not be
dissipated as effectively.
If there has been coolant loss, do not refill only
with water. If the vehicle has lost coolant, add
equal parts water and corrosion inhibitor/anti-
freeze additive. The water used as part of the
coolant mixture must fulfill certain require-
ments; these are usually fulfilled by drinking
water. If the water quality is not sufficient, you
must treat the water.
Operating fluid: coolant
Product name/number
EURO Peak Coolant/Antifreeze,
OLD WORLD INDUSTRIES
MB Sheet No. 325.0
Zerex G05, The Valvoline Company
MB Sheet No. 325.0
Zerex G48, The Valvoline Company
MB Sheet No. 325.0
Glysantin G05, BASF AG
MB Sheet No. 325.0
Capacities
Engine cooling system
CoolantApprox. 10.75 qt (10.0 l)
280Service products and capacities
Technical data

Refrigerant
The air-conditioning system uses the refrigerant
R‑134a. This refrigerant does not damage the
ozone layer.
Product name/numberMaintenance interval
Refrigerant R ‑134a
MB Sheet No. 361.0—
Further information can be obtained at any
qualified specialist workshop.
Washer fluid
Important safety notes
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
!Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or MB WinterFit. Unsuitable washer fluid could dam-
age the plastic lenses of the headlamps.
When handling washer fluid, observe the impor-
tant safety notes on service products
(
Ypage 273).
Mixing ratio
Add windshield washer concentrate to the
washer fluid all year round. Adapt the mixing
ratio to the ambient temperature.
At temperatures above freezing:
XFill up the washer fluid reservoir with a mix-
ture of water and windshield washer concen-
trate, e.g. Summerwash to prevent smearing.
At temperatures below freezing:
XFill up the washer fluid reservoir with a mix-
ture of water and windshield washer concen- trate, e.g. Winterwash if there is a danger of
frost.
This prevents washer fluid from freezing on
the windshield.
Capacities
Windshield washer system with/without
headlamp cleaning system
Washer fluidApprox. 6.3 qt (6.0 l)
Vehicle data
General notes
The following section contains important tech-
nical data for your vehicle. Your vehicle regis-
tration documents contain vehicle-specific and
equipment-dependent technical data such as
vehicle dimensions and vehicle weights.
Cargo tie-down points and carrier sys-
tems
Cargo tie-down points
General notes
!Observe the information on the maximum
loading capacity of the individual cargo tie-
down points.
If you use several cargo tie-down points to
secure a load, you must always take the max-
imum loading capacity of the weakest cargo
tie-down point into account.
If you brake hard, for example, the forces act-
ing could be up to several times the weight
force of the load. Always use multiple cargo
tie-down points in order to distribute the force absorption. Load the anchorages evenly.
You will find further information about cargo tie
down points and cargo tie-down rings in the
"Transporting" section (
Ypage 210).
Vehicle data281
Technical data
Z