steering MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Outside tempera-
tureEngine runtime
Above 32 ‡ (0 †)at least 10 minutes
32 ‡ (0 †) to 14 ‡
(Ò10 †)at least 15 minutes
Below 14 ‡ (Ò10 †)at least 20 minutes
Before switching on
XCheck the fuel level and top up if necessary.
The auxiliary heating is operated directly
using the vehicle's fuel. The tank must be at
least a quarter full to ensure that the auxiliary
heating functions.
XSwitch on climate control (Ypage 100).
XSet the temperature control to the desired
temperature (Ypage 101).
XSet the air distribution as required
(Ypage 101).
XOpen the center (Ypage 104) and side air
vents (Ypage 105) and set them to the middle
position.
iThe auxiliary heating automatically switches
to heater booster mode after the engine is
started.
Operating with the button (control
panel)
iSwitch the heater booster function on or off
with the ¢button (Ypage 110).
XTo activate the auxiliary heating system:
press and hold the upper section of the y
switch for longer than 2 seconds.
The red indicator lamp in the button lights up.
The auxiliary heating heats or ventilates the interior to the temperature that you have set.
The blower switches to the first level.
XTo deactivate the auxiliary heating:
press
the upper section of the yswitch.
or
XTurn the SmartKey in the ignition lock to posi-
tion 0.
The red indicator lamp in the button goes out.
The auxiliary heating operates for another
2 minutes and then switches off automati-
cally.
Selecting a switch-on time
Important information
You can use the on-board computer to define up
to three switch-on times, one of which can be
selected.
The yellow indicator lamp in the ybutton
goes out after 30 minutes, if you:
Rhave selected the switch-on time and
Rturn the SmartKey to position 0in the ignition
lock
On-board computer without steering
wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress the ybutton.
The y symbol flashes in the display.
or
XPress the 4menu button on the instrument
cluster repeatedly until the ysymbol
flashes in the display.
XUse the forg buttons on the instrument
cluster to select the switch-on time 1to3.
The switch-on time selected is displayed.
XWait 10 seconds for the standard display to
appear.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
If you do not preselect a switch-on time, and
--:--
is shown in the display, this means that
the automatic switch-on mode is switched
off. The yellow indicator lamp in the y
button goes out.
Operating the auxiliary heating system107
Climate control
Z

On-board computer with steering wheel
buttons
XTurn the SmartKey to position2in the ignition
lock.
XPress the ybutton.
The Aux. heatsubmenu is shown in the dis-
play.
If no switch-on time has been selected, the
selected switch-on time is highlighted or
Timer off
is highlighted.
iYou can also access the Aux. heat.sub-
menu via the Settings(Ypage 165) menu.
XUse theWorX button on the steering
wheel to select the desired switch-on time.
Use the Timer off
setting to deactivate
automatic switch-on.
XPress the Vbutton on the steering wheel.
The switch-on time is selected. The yellow
indicator lamp in the ybutton lights up.
Setting the switch-on time
XUse the same method to select a switch-on
time as described in the "Preselecting a
switch-on time" section.
On-board computer without steering wheel
buttons
XPress the 9reset button on the instrument
cluster.
The hour display flashes.
XUse the fand gbuttons on the instrument
cluster to set the hours.
XPress the 9reset button
The minute display flashes.
XUse the fand gbuttons to set the minutes.
The switch-on time is set and selected.
On-board computer with steering wheel but-
tons
XPress the 9button on the steering wheel.
The display shows the Hoursmenu.
XUse theWandX buttons on the steer-
ing wheel to set the hours.
XPress the 9button.
The display shows the Minutesmenu.
XUse theWandX buttons to set the
minutes.
XPress the Vbutton.
The switch-on time is set and selected.
Operation with the remote control
Important information
You can switch the auxiliary heating on/off and
set the operating duration using the remote con-
trol. You can use up to 4 remote control units on
the vehicle. These must be synchronized for the
receiver in your vehicle (
Ypage 109).
The remote control has a maximum range of
approximately 600 meters. This range is
reduced by:
Rsources of interference
Rsolid objects between the remote control and
the vehicle
Rthe remote control being in an unfavorable
position in relation to the vehicle
Rtransmitting from an enclosed space
Overview of the remote control
:Indicator lamp
;To confirm settings
=To switch the remote control on/off, set the operating duration or end or cancel settings
Indicator lamp :lights up in various ways to
show different operating modes:
SignalingMeaning
Lights up redRemote control switched on
Data transfer
108Operating the auxiliary heating system
Climate control

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Breaking-in notes
The first 1000 miles (1500 km)
New or replaced brake pads and brake disks
only reach their optimum braking effect after a
few 100 miles (a few 100 kilometers). Until then,
compensate for this by applying greater force to
the brake pedal.
For the service life and economy of your vehicle
it is crucial that you break in the engine with due
care.
RTherefore, protect the engine for the first
1000 miles (1500 km) by driving at varying
vehicle and engine speeds.
RAvoid overstraining the vehicle and high
engine speeds during this period, e.g. driving
at full throttle. Do not exceed Øof the max-
imum speed for each gear.
RDo not change down a gear manually in order to brake.
RTry to avoid depressing the accelerator pedal
beyond the point of resistance (kickdown).
RThe shift ranges 3,2or 1should only be
engaged when driving slowly, e.g. when driv-
ing in mountainous terrain.
After 1000 miles (1500 km), you can increase
the engine speed gradually and accelerate the
vehicle to full speed.
iYou should also observe these notes on
breaking-in if the engine or parts of the drive
train on your vehicle have been replaced.
Driving
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
If you park the vehicle for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 223). You can obtain information about
trickle chargers from a qualified specialist work-
shop.
Battery isolating switch
Important safety notes
!Make sure that the key is in position 0in the
ignition lock and that at least five minutes
have passed before removing or reconnecting
116Driving
Dr iving an d parking

the battery main switch. You could otherwise
damage components of the electrical system.
You can use the battery isolating switch to dis-
connect the power supply to all your vehicle's
consumers. This will prevent uncontrolled bat-
tery discharge caused by off-load current con-
sumption.
If your vehicle is equipped with an auxiliary bat-
tery in the engine compartment, you will need to
disconnect both batteries. Only then is the elec- trical system fully disconnected from the power
supply.
iOnly switch the vehicle to de-energized
using the battery main switch if:
Rthe vehicle is stationary for a lengthy period
Rit is absolutely necessary
After the power supply has been activated,
you will need to reset the side windows
(
Ypage 71).
Switching off the power supply
Battery main switch to the left of the center con-
sole
XRemove the key from the ignition lock and
wait for at least five minutes.
XPress button ;in the direction of the arrow
and hold.
XPull connector :from the ground pin.
XPush connector :as far to the side as pos-
sible so that it cannot make contact with the
ground pin.
All starter battery consumers are disconnec-
ted from the power supply.
Switching on the power supply
XInsert the key into the ignition lock.
XPress connector :onto ground pin ;until
you feel it engage and the lock inhibitor is
released.
Connector :must be in full contact with
ground pin ;.
All consumers are reconnected to the DC
power supply.
Key positions
gTo insert and remove the key, lock the steer-
ing wheel
1To unlock the steering wheel, power supply
for some consumers (e.g. the radio)
2To switch on the ignition. Power supply for
all consumers, preglow and drive position
3To start the engine
On vehicles with a battery main switch, you must
first switch on the power supply (
Ypage 116).
iTo unlock the steering, move the steering
wheel slightly while turning the key to position
1 .
Driving117
Dr iving an d parking
Z

Gearshift pattern
j
Park position with parking lock
kReverse gear
iNeutral
hDrive
XMove the selector lever to positionP.
The display in the instrument cluster shows P:
Ron vehicles with steering wheel buttons
(Ypage 164)
Ron vehicles without steering wheel buttons
(Ypage 160)
iYou can also start the engine in neutral N.
XTurn the key to position 2in the ignition lock.
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the key to position 3in the ignition
lock and release it as soon as the engine is
running.
iYou can start the engine without preglow
when the engine is warm.
The preglow system is malfunctioning if the
% preglow indicator lamp lights up for
approximately 1 minute:
Rafter the ignition is switched on
Rwhile the engine is running
At extremely low outside temperatures you
may then no longer be able to start the
engine. Have the malfunction rectified at a
qualified specialist workshop.
iDepending on the equipment installed, the
vehicle either automatically locks centrally
after switching on the ignition or after pulling
away. The locking knobs in the doors drop
down.
You can open the doors from the inside at any
time. Automatic door locking can be deactivated
(
Ypage 64).
Driving off
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Only shift into reverse gear Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
XDepress the brake pedal and keep it
depressed.
The selector lever lock is released.
XMove the selector lever to position Dor R.
On vehicles with a reverse warning feature,
when reverse gear is engaged a warning tone
sounds to alert other road users
(
Ypage 119).
XRelease the parking brake (Ypage 128).
The c indicator lamp in the instrument
cluster goes out.
XRelease the brake pedal.
XCarefully depress the accelerator pedal.
iAfter pulling away or switching on the igni-
tion, the vehicle automatically locks centrally.
The locking knobs in the doors drop down.
You can open the doors from the inside at any
time.
You can also deactivate the automatic locking
feature (
Ypage 64).
Reverse warning device
GWARNING
Other road users may ignore or fail to hear the warning tone of the reverse warning feature.
There is a risk of injury if you fail to ensure that
the area in which you are maneuvering is
clear.
Driving119
Driving and parking
Z

ProblemPossible causes/consequences andMSolutions
The vehicle cannot be
driven at a speed
exceeding 5 mph
(8 km/h).
The yellow;Check
Engine lamp and the yel-
low å DEF indicator
lamp
2light up.
The exhaust gas aftertreatment system is defective or an emissions-
relevant malfunction has occurred.
This malfunction or defect can damage the exhaust gas aftertreat-
ment.
XObserve the messages in the display:
Ron vehicles without steering-wheel buttons (Ypage 175)
Ron vehicles with steering wheel buttons (Ypage 184).
The engine does not
start.
The starter motor cannot
be heard.The battery isolating switch is switched off.
XSwitch on the power supply (Ypage 116).
The engine does not
start.
The starter motor cannot
be heard.The on-board voltage is too low. The battery is too weak or discharged.
XJump-start the vehicle (Ypage 238).
If the engine cannot be jump-started, the starter motor is faulty.
XConsult a qualified specialist workshop.
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 228).
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
!Vehicles with automatic transmission may
roll only briefly in the neutral position N. Pro-
longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
Towing (
Ypage 239)
Selector lever
jPark position with parking lock
kReverse gear
iNeutral
hDrive
2Only vehicles without steering-wheel buttons.
Automatic transmission121
Driving and parking
Z

The display in the instrument cluster shows the
present selector lever position or the current
shift range:
Ron vehicles with steering wheel buttons
(Ypage 164)
Ron vehicles without steering wheel buttons
(Ypage 160)
Selector lever positions
BPark position
This prevents the vehicle from rolling
away when stopped. Only move the
selector lever toPif the vehicle is
stationary.
You can only remove the key when
the selector lever is in this position.
The selector lever is locked in posi-
tion Pif the key is removed.
The parking lock should not be used
as a brake when parking. Always
apply the parking brake as well once
you have parked the vehicle.
CReverse gear
Only move the selector lever to R
when the vehicle is stationary.
ANeutral
No power is transmitted from the
engine to the drive wheels. Releasing
the brakes will allow you to move the
vehicle freely, e.g. by pushing.
Do not move the selector lever to N
while driving. The automatic trans-
mission could otherwise be dam-
aged.
If ASR is deactivated or ESP
®has
malfunctioned: only move the selec-
tor lever to Nif the vehicle is in dan-
ger of skidding, e.g. on icy roads.
7Drive
The automatic transmission changes
gear itself. All forward gears are avail-
able.
You can influence the gearshifts and
shift gears yourself or limit the shift
range.
Changing gear
The 5-speed automatic transmission adapts to
your individual driving style by continuously
adjusting its shift points. These shift point
adjustments take into account the current oper-
ating and driving conditions. If the operating or
driving conditions change, the automatic trans-
mission reacts by adjusting the gearshift pro-
gram.
When the selector lever is in position D, the
automatic transmission selects the individual
gears automatically. This depends on:
Rany restriction in the shift range
(Ypage 123)
Rthe position of the accelerator pedal
Rthe road speed
Touchshift
When the selector lever is in position D, you can
perform gearshifts yourself.
XTo shift down: press the selector lever to the
left towards D–.
The automatic transmission shifts to the next gear down, depending on the gear currently
engaged. The shift range is also restricted.
iThe automatic transmission does not shift
down if you press the selector lever towards
D– while traveling at too high a speed. This
protects the engine from overrevving.
XTo shift up: briefly press the selector lever to
the right towards D+.
The automatic transmission shifts to the next
gear up, depending on the current gearshift
program. This also extends the shift range.
XTo derestrict the shift range: press and hold
the selector lever towards D+until D
appears
in the display again.
The automatic transmission shifts from the
current shift range directly to D.
XTo select the optimum shift range: press
and hold the selector lever to the left towards
D–.
The automatic transmission will shift to a
range which allows easy acceleration and
deceleration. To do this, the automatic trans-
mission will shift down one or more gears.
122Automatic transmission
Driving and parking

Lockable filler cap
Example: DEF filler cap in the engine compartment
XTo open:switch off the ignition.
XOpen the hood (Ypage 214).
XRemove tool ?for unlocking tank filler
cap :from the footwell on the front-
passenger side (
Ypage 236).
XPull cover =up, turn 90° and release.
XInsert tool ?into hole ;of tank filler cap :.
XTurn filler cap:counter-clockwise and
remove it. Make sure that tool ?remains in
tank filler cap :while doing so.
XTo close: replace filler cap :and turn it
clockwise until closed.
XPull tool ?out of tank filler cap :and stow
with the vehicle tool kit in the footwell on the
front-passenger side.
XPull cover =up over hole ;of tank filler
cap :, turn and release.
XTurn tank filler cap :.
If tank filler cap :turns freely, the DEF tank
is closed.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!A moving vehicle can lead to damage to the
vehicle or damage to the drive train.
!When the vehicle is parked, always remove
the key to prevent the battery from becoming
discharged.
On vehicles with a battery isolating switch,
switch off the power supply if the vehicle is to
be out of use for a longer period of time.
Parking127
Driving and parking
Z

Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con- dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and charging the batteries under "Battery"
(
Ypage 223). You can obtain information about
trickle chargers from a qualified specialist work- shop.
If you leave the vehicle parked for longer than
6 weeks, the vehicle may suffer damage as a
result of lack of use. In this event, consult a
qualified specialist workshop.
Driving tips
General notes
Important safety notes
GWARNING
The driver's attention to the road must always be his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a telephone
call. If you choose to use the telephone while
driving, please use the hands-free device and
only use the telephone when road, weather
and traffic conditions permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle covers
a distance of 44 feet (approximately 14 m)
ever yse cond.
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
!Always observe the ground clearance of the
vehicle and avoid obstacles. On vehicles with a step, ground clearance is further restricted.
Obstacles can damage the vehicle.
If you must drive over obstacles, drive espe-
cially slowly and carefully. If necessary, have
another person direct you.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent are greatly increased when you drink or
take drugs and drive.
130Driving tips
Driving and parking

longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to neutral position N.
XTry to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
You can find further information on winter tires
and snow chains in the "Winter operation" sec-
tion (
Ypage 245).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving c
onditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You could
lose control when attempting to brake the vehi-
cle with the service brake. If your vehicle cannot
manage an uphill slope, drive back down the
slope in reverse gear.
Driving tips135
Driving and parking
Z