service indicator MERCEDES-BENZ SPRINTER 2017 MY17 Operator’s Manual

Indicator and warning lamps in the
instrument cluster ............................... 190
Stowing and features.......................200
Useful information ............................... 200
Stowage spaces and stowage com-
partments ............................................ 200
Cup holder ........................................... 204
Bottle holder ........................................ 204
Ashtray ................................................ 205
Cigarette lighter ................................... 205
12 V socket .........................................2 06
Mobile phone ....................................... 206
Additional communications equip-
ment .................................................... 207
Transporting loads ............................208
Useful information ............................... 208
Loading guidelines ............................... 208
Load distribution ................................. 210
Securing loads ..................................... 210
Carrier systems ................................... 212
Maintenance and care ......................214
Useful information ............................... 214
Engine compartment ........................... 214
Vehicle interior ....................................2 21
Maintenance ........................................ 221
Battery ................................................. 223
Care ..................................................... 229
Breakdown assistance .....................236
Useful information ............................... 236
Where will I find...? .............................. 236
Flat tire ................................................ 238
Jump-starting ....................................... 238
Tow-starting and towing away ............. 239
Electrical fuses ....................................2 42
Wheels and tires............................... 243
Useful information ............................... 243
Important safety notes ........................ 243
Operation ............................................ 243
Operation in winter .............................. 245
Tire pressure ....................................... 246 Loading the vehicle .............................. 254
What you should know about wheels
and tires .............................................. 257
Flat tire ................................................ 262
Changing wheels ................................. 262
Wheel and tire combination ................. 268
Spare wheel ......................................... 268
Technical data
................................... 271
Useful information ............................... 271
Vehicle electronics .............................. 271
Identification plates .............................2 72
Service products and capacities .......... 273
Vehicle data ......................................... 281
Contents3

Changing bulbs (halogen head-
lamps)............................................. .88
Switching on/off (switch) ................ 80
Switching on/off (vehicles with-
out steering wheel buttons) ........... 161
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 27
DEF (Diesel Exhaust Fluid )
Refilling .......................................... 126
Delayed switch-off ............................ 169
Diagnostics connection
Operating safety and vehicle
approval ........................................... 27
Diesel .................................................. 274
Diesel engine
Preglow indicator lamp .................. 197
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with
steering wheel buttons) ................. 184
Display messages (vehicles with-
out steering wheel buttons) ........... 175
Indicator lamp ................................ 193
Level indicator ............................... 159
Notes ............................................. 275
Storage .......................................... 276
Tank content .................................. 277
Diesel particle filter
Short-distance driving .................... 131
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) ................. 166
Display
Display messages .......................... 173
Outside temperature (vehicles
with steering wheel buttons) ......... 164
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 160
Standard display (vehicles with
steering wheel buttons) ................. 164
Standard display (vehicles with-
out steering wheel buttons) ........... 160
see Warning and indicator lamps
Display
see Warning and indicator lamps Display message (vehicle with
steering whe
el b
uttons)
Service interval display .................. 222
Display message (vehicle without
steering wheel buttons)
Service interval display .................. 222
Display messages
Calling up the message memory .... 173
Driving systems ............................. 186
Engine ............................................ 184
Important safety notes .................. 173
Lights ............................................. 182
Safety systems .............................. 178
SmartKey ....................................... 189
Tires ............................................... 188
Vehicle ........................................... 189
Distance recorder ............................. 164
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ................. 140
Function/notes ............................. 139
Warning lamp ................................. 140
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 59
Control panel ................................... 38
Display message ............................ 189
Indicator lamp ................................ 198
Drinking and driving ......................... 130
Drinks holder
see Bottle holder
Driver's seat
see Seats
Driver's/front-passenger door
Unlocking ......................................... 64
Driving abroad ................................... 131
Driving off-road
see Off-road driving
Driving on flooded roads .................. 134
Driving on rough terrain
Checklist before driving off-road .... 136
Driving safety systems
4ETS (Electronic Traction Sys-
tem) ................................................. 55
ABS (Anti-lock Braking System) ....... 53
Index9

Adaptive Brake Assist .................... 140
ASR (Acceleration Skid Control) ...... 54
BAS (Brake Assist System) .............. 54
Distance warning function ............. 139
EBD (electronic brake force distri-
bution) ............................................. 55
ESP
®(Electronic Stability Pro-
gram) ............................................... 55
Important safety information ........... 53
Overview .......................................... 53
Driving systems
Blind Spot Assist ............................ 141
Cruise control ................................ 137
Display message ............................ 186
Lane Keeping Assist ...................... 143
PARKTRONIC ................................. 148
Driving tips
Automatic transmission ................. 123
Brakes ........................................... 132
Break-in period .............................. 116
Checking brake lining thickness .... 133
Downhill gradient ........................... 132
Drinking and driving ....................... 130
Driving abroad ............................... 131
Driving in winter ............................. 134
Driving on flooded roads ................ 134
Driving on wet roads ...................... 134
Exhaust check ............................... 131
Fuel ................................................ 130
General .......................................... 130
Hydroplaning ................................. 134
Icy road surfaces ........................... 134
Important safety notes .................. 116
Limited braking efficiency on sal-
ted roads ....................................... 133
New brake disks ............................ 133
New brake pads/linings ................ 133
Off-road driving .............................. 135
Overrun cut-off .............................. 130
Snow chains .................................. 246
Speed limitation ............................. 131
Towing a trailer .............................. 152
Transport by rail ............................. 132
Wet road surface ........................... 133
DSR (Downhill Speed Regulation) .... 146
E
EBD (electronic brake force distri-
bution)
Display message ............................ 180
Function/notes ................................ 55
Indicator lamps .............................. 191
Electrical closing assist ...................... 66
Electrical fuses
see Fuses
Electrical step
Cleaning ......................................... 233
Display message ............................ 189
Emergency release .......................... 66
Function ........................................... 66
Important safety notes .................... 66
Indicator lamp ................................ 199
Manual retraction ............................ 66
Obstacle detection ........................... 66
Electrical system
Battery main switch ....................... 116
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Electronic Traction System
see 4ETS (Electronic Traction System)
Emergency exit .................................... 56
Emergency exit window ..................... 56
Emergency Tensioning Devices
Activation ......................................... 46
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 151
Changing the power output ............. 27
Check Engine warning lamp ........... 196
Cleaning instructions ..................... 230
Engine number ............................... 273
Engine speed setting (working
mode) ............................................ 152
Irregular running ............................ 120
Jump-starting ................................. 238
Operating safety .............................. 27
Starting .......................................... 118
Starting problems .......................... 120
Switching off .................................. 129
10Index

Load bearing index (definition) ...... 261
Load index .....................................258
Load index (definition) ................... 260
M+S tires ....................................... 245
Maximum load on a tire (defini-
tion) ............................................... 261
Maximum loaded vehicle weight
(definition) ..................................... 260
Maximum permissible tire pres-
sure (definition) .............................2 61
Maximum tire load ......................... 259
Maximum tire load (definition) ....... 261
Optional equipment weight (defi-
nition) ............................................ 261
PSI (pounds per square inch) (def-
inition) ...........................................2 61
Replacing ....................................... 262
Service life ..................................... 244
Sidewall (definition) ....................... 261
Snow chains .................................. 246
Speed rating (definition) ................ 260
Storing ...........................................2 62
Structure and characteristics
(definition) ..................................... 259
Summer tires ................................. 245
TIN (Tire Identification Number)
(definition) ..................................... 261
Tire bead (definition) ......................2 61
Tire pressure (definition) ................ 261
Tire pressures (recommended) ...... 260
Tire size (data) ....................... 252, 268
Tire size designation, load-bearing
capacity, speed rating .................... 257
Tire tread ....................................... 244
Tire tread (definition) ..................... 261
Total load limit (definition) ............. 261
Traction (definition) ....................... 261
TWR (permissible trailer drawbar
noseweight) (definition) ................. 261
Uniform Tire Quality Grading
Standards (definition) .................... 260
Wear indicator (definition) ............. 261
Wheel rim (definition) .................... 260
Top Tether ............................................ 50
To

uchshift (automatic transmis-
sion) .................................................... 122
Tow-away alarm
Arming/deactivating ........................ 57 Deactivating ..................................... 57
Operation ......................................... 57
Tow-starting
Emergency engine starting ............ 242
Important safety notes .................. 239
Towing
If the vehicle is stuck ..................... 241
Installing/removing the towing
eye ................................................. 240
With a raised front or rear axle ...... 241
Towing a trailer
Axle load, permissible .................... 283
Cleaning the trailer tow hitch ......... 233
Coupling up a trailer ......................1 54
Decoupling a trailer ....................... 156
Driving tips ....................................1 52
Important safety notes .................. 152
Notes on retrofitting ......................2 82
Trailer loads ................................... 283
Towing away
Important safety guidelines ........... 239
In the event of malfunctions .......... 240
With both axles on the ground ....... 241
Trailer
Brake force booster malfunction ... 192
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 156
Trailer towing
Blind Spot Assist ............................ 143
PARKTRONIC ................................. 150
Permissible trailer loads and
drawbar noseweights ..................... 156
Transmission
see Automatic transmission
Transmission oil ................................ 279
Transport
Loading guidelines ......................... 208
Vehicle ...........................................2 42
Transport by rail ................................ 132
Transportation
Rail ................................................ 132
Transporting
Load distribution ............................ 210
Securing a load .............................. 210
Trim pieces (cleaning instruc-
tions) ..................................................2 34
20Index

Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer159
;Tachometer159
=f, gBrightens/dims th e
instrumen tcluste rlighting15 9
?Fue lgage wit hfuel filler flap
location indicator15 9
ADisplay
Vehicles without steering
whee lbuttons16 0
Vehicles wit hsteering whee l
buttons16 1
FunctionPag e
BReset butto n933
CMen ubutto n4
• changes standard display16 0
•select smenus16 1
DService butto nË
Checks th eengin eoil level21 6
Instrument cluster33
At a glance

Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or thefuel tank are defective.
XTurn the SmartKey immediately to position 0
in the ignition lock and remove it.
XDo not restart the engine under any circum-
stances.
XConsult a qualified specialist workshop.
If the fuel tank has been run dry, after refueling
carry out the following steps:
XBefore starting the engine: switch on the igni-
tion three or four times.
XTurn the SmartKey to position 2in the ignition
lock (Ypage 117).
The % preglow indicator lamp in the instru-
ment cluster lights up briefly.
XOnce the %preglow indicator lamp goes
out, turn the SmartKey to position 3in the
ignition lock and release it as soon as the
engine is running.
You can start the diesel engine without preglow
when the engine is warm.
Diesel Exhaust Fluid (DEF)
Important safety notes
!Only use DEF in accordance with
ISO 22241. Never mix DEF with additives or
thin it with tap water. The exhaust gas after-
treatment may otherwise be damaged.
Observe the MB Specifications for Service
Products, Sheet 352.0.
Damage that results from the use of additives
or tap water leads to the loss of the New
Vehicle Limited Warranty.
!If DEF comes into contact with a painted or
aluminum surface, wash the surface off
immediately with plenty of water.
!DEF is not a diesel additive and must not be
mixed with fuel in the tank. Even small
amounts of DEF can cause engine damage.
Damage that results from the blending of DEF
will not be covered by the New Vehicle Limi-
ted Warranty.
iIf the outside temperature is below 12 ‡
(Ò11 †) it may be difficult to top up. If the DEF
is frozen and there is an active warning indi- cator, topping up may not be possible. Park
the vehicle in a warm place, e.g. in a garage,
until the DEF has become liquid again. Top-
ping up is then possible again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
iIf you add DEF at temperatures below 12 ‡
(Ò11 †) it is possible that the level is not
shown correctly due to the frozen DEF.
Drive for at least 20 minutes (heating phase in
the tank activated) and then stop the vehicle
for at least 30 seconds. The level is then
shown correctly.
You will find further information on DEF in the
"Service products" section (
Ypage 273).
Refueling procedure
DEF filler neck
Non-lockable DEF filler cap
Example: DEF filler cap in the engine compartment
XTo open: switch off the ignition.
XOpen the hood (Ypage 214).
XTurn filler cap :counter-clockwise and
remove it.
XTo close: replace cap :on the filler neck and
turn it clockwise.
You will hear a click when cap :is fully
closed.
XClose the hood (Ypage 215).
126Refueling
Driving and parking

Always park your vehicle safely and according to
legal requirements and secure it against rolling
away.
To ensure that the vehicle is properly secured
against rolling away unintentionally:
Rthe parking brake must be firmly applied
Rthe selector lever must be in positionPand
the key must be removed from the ignition
lock
Ron steep uphill or downhill gradients, the front
wheels must be turned towards the curb
Rthe rear axle must be secured, e.g. with a
wheel chock, on steep uphill or downhill gra-
dients
Use the wheel chock (
Ypage 129) to do so.
If you leave the vehicle parked for more than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Rswitch off the electrical system using the bat-
tery main switch (Ypage 116) and
Rdisconnect the vehicle's auxiliary battery
Otherwise, you need to check the battery's con-
dition of charge every three weeks, since
standby power consumption can drain the bat-
tery. If the battery voltage is lower than 12.2 V,
the battery must be charged. Otherwise, the
battery may be damaged by exhaustive dis-
charging.
Be sure to observe the notes on disconnecting
and chargi ng th
e batteries under "Bat-
tery“ (Ypage 223). You can obtain information
about trickle chargers from a qualified specialist
workshop.
Parking brake
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking position P.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
As a rule, you may only apply the parking brake
when the vehicle is stationary.
XTo apply the parking brake: pull brake
lever :up as far as the last possible detent.
The c warning lamp in the instrument
cluster lights up if the engine is running.
iOn vehicles with a folding brake lever, you
can then press lever :down to the stop.
XTo release the parking brake: on vehicles
with a folding brake lever, first pull brake
lever :up to the stop.
XRaise brake lever :slightly and press
release knob ;.
XGuide brake lever :down to the stop.
The c indicator lamp in the instrument
cluster goes out.
128Parking
Driving an d parking

Wet road surfaces
If you have been driving for a long time in heavy
rain without braking, there may be a delayed
response when you first apply the brakes. This
may also occur after driving through a car wash
or deep water.
You must depress the brake pedal more firmly.
Maintain a longer distance to the vehicle in
front.
While paying attention to the traffic conditions,
you should brake the vehicle firmly after driving
on a wet road surface or through a car wash. This
heats the brake discs, so that they dry more
quickly, which protects them against corrosion.
Limited braking performance on salt-
treated roads
When driving on salted roads, salt may start to
build up on the brake disks and brake pads. Thiscan increase braking distances considerably.
Maintain a greater distance to the vehicle in
front.
To remove any build-up of salt that may have
formed:
XApply the brakes at the start of the journey,
occasionally during journey and at the end of
the journey. Make sure that you do not endan-
ger other road users when doing so.
Checking the brake pad thickness
In addition to monitoring using the brake pad
wear sensor, regularly monitor and check all of
the brake pads by performing a visual inspection
to look for pad material wear.
If you are unable to check the brake wear on the
inside of the wheels, remove the wheels with the tools provided.
Make sure that the brake pad material thickness
never falls below 0.12 in (3 mm). Have the brake pads checked and replaced at a qualified spe-
cialist workshop, if necessary.
Do not solely rely on the brake pad wear sensor.
It is strongly recommended that you have the
brake pads checked at a qualified specialist
workshop at every service displayed in the main-
tenance interval indicator, prior to long journeys
and whenever the wheels are removed.
New brake discs and brake pads/
linings
New brake pads and brake discs only reach their
optimal braking effect after a few
100 kilometers. Until then, compensate for this
by applying greater force to the brake pedal.
For safety reasons, Mercedes-Benz recom-
mends only installing the following brake discs
and brake pads/linings:
Rbrake discs that have been approved by
Mercedes-Benz
Rbrake pads/linings that have been approved
by Mercedes-Benz or are of an equivalent
standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs and brake pads/
linings on an axle at the same time. Always
install new brake pads/linings when replacing
brake discs.
Parking brake
GWARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi-
cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again.
When driving on wet roads or dirt-covered sur-
faces, road salt and/or dirt may get into the
parking brake. This causes corrosion and a
reduction of braking force.
In order to prevent this, drive with the parking
brake lightly applied from time to time. When
doing so, drive for a distance of approximately
110 yds (100 m) at a maximum speed of 12 mph
(20 km/h).
The brake lamps are not illuminated when you
brake the vehicle using the parking brake.
Driving tips133
Driving and parking
Z

Using thef,g,4or9 adjustment buttons,
you can select the following functions:
RCalling up the service due date
(Ypage 222)
RChecking the oil level (Ypage 216)
RChecking the DEF supply (Ypage 159)
RPreselecting/setting the auxiliary heating
switch-on time (Ypage 107)
RTire pressure monitor(Ypage 249)
RSetting the time (Ypage 161)
RActivating/deactivating Highbeam Assist
(Ypage 168)
RSetting the daytime running lamps
(Ypage 80)
Setting the time
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
hours figure flashes.
XPress the forg button to set the hour.
XPress the 9reset button.
The minute display flashes.
XPress the forg button to set the minute.
iIf you keep the forg button pressed, the
value will change continuously.
Activating/deactivating Highbeam
Assist
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
_ indicator lamp flashes and the onorOFFmessage appears in the display.
XUse the forg button to switch Highbeam
Assist on/off.
Switching the daytime running lamps
on/off
If you switch the daytime running lamps on, the
daytime running lamps will automatically light
up when the engine is running.
For safety reasons, it is only possible to change
this setting when the vehicle is stationary. The
factory setting is on
in countries where daytime
running lamp mode or daytime running lamps
are mandatory.
XTurn the SmartKey to position 2in the ignition
lock.
XPress the 4menu button repeatedly until the
L indicator lamp flashes and the onorOFFmessage appears in the display.
XPress the forg button to activate or deac-
tivate the daytime running lamps.
iUSA only:
If you turn the light switch to TorL,
the corresponding light switches on. If you
turn the light switch to Ã, the daytime
running lamps remain switched on.
Canada only:
If you turn the light switch to L, the low-
beam headlamps switch on. If you turn the
light switch to TorÃ, the daytime run-
ning lamps remain switched on.
On-board computer (vehicles with
steering wheel buttons)
Operating the on-board computer
Overview
XTo activate the on-board computer: turn
the key to position 1in the ignition lock.
The on-board computer shows vehicle informa-
tion and settings in the display.
You can control the display and the settings in
the on-board computer with the buttons on the
steering wheel.
On-board computer (vehicles with steering wheel buttons)161
On-board computer and displays
Z

Redialing
The on-board computer saves the last names or
numbers dialed in the redial memory.
Using the steering wheel buttons
XUse theVorU button to select the TELmenu.
The display shows the mobile phone opera-
tional readiness symbol.
XPress the6button.
The display shows the most recently dialed
numbers or names in the redial memory.
XPress the 9or: button to select the
desired name or number.
XTo start dialing: press the6button.
The on-board computer dials the correspond-
ing phone number.
When a connection is established, the name
of the other person and/or the call duration
appear in the display.
or
XTo exit the redial memory: press the~
button.
Display messages
Notes on display messages
Important safety notes
GWARNING
No information will be displayed if either the
instrument cluster or the display is inopera-
tive.
As a result, you will not be able to see warning
and indicator lamps or information about the
driving conditions, such as speed or outside
temperature. Driving characteristics may be
impaired. Adjust your driving style and vehicle
speed accordingly.
Contact a qualified specialist workshop
immediately.
GWARNING
If service work is not carried out correctly, the operating safety of your vehicle may be affec-
ted. This could cause you to lose control of
your vehicle and cause an accident. More-
over, the safety systems may no longer be
able to protect you or others as they are
designed to do.
Always have service work carried out at a
qualified specialist workshop.
iIf you turn the key to position 2in the igni-
tion, a display check is performed. All warning
and indicator lamps (except the turn signal
indicator lamps) and the display are activa-
ted. Before starting the journey, check that
the warning and indicator lamps are operating
correctly.
Vehicles without steering wheel but-
tons
Warnings, malfunctions or additional informa-
tion may also be shown in the display. The fol-
lowing tables show all the display messages. A
warning tone sounds with certain display mes-
sages.
Vehicles with steering wheel buttons
The on-board computer shows warnings, mal-
functions or additional information in the dis-
play. A warning tone sounds with certain display
messages. Display messages of a high priority
are shown in red.
Please respond in accordance with the display
messages and follow the additional notes in this Operator's Manual.
You can hide low-priority display messages by
pressing the V,U,9or: button
on the steering wheel or the 9reset button.
You cannot hide display messages of the highest
priority. These messages will continue to be
shown in the display until their cause has been
eliminated.
The on-board computer stores certain display
messages in the message memory
(
Ypage 173).
Message memory
The on-board computer only records and shows
malfunctions and warnings from certain sys-
tems. Therefore, make sure that your vehicle is
safe to use. You could otherwise cause an acci-
dent by driving an unsafe vehicle.
Display messages173
On-board computer and displays
Z