check oil MERCEDES-BENZ SPRINTER 2018 MY18 Operator’s Manual

Selector lever ................................ 123
Selector lever positions ................. 124
Shift ranges ................................... 125
Starting the engine ........................ 120
Touchshift ...................................... 124
Trailer towing ................................. 125
Transmission oil change ................ 284
Automatic transmission emer-
gency mode ....................................... 126
AUX port ............................................. 212
Auxiliary heater
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary heating
Activating/deactivating heater
booster mode ................................ 112
Adjusting ....................................... 172
Conditions for switching on ........... 109
Heating time .................................. 108
Important safety notes .................. 107
Operating with the button (control
panel) ............................................ 109
Operation with the remote con-
trol ................................................. 110
Operation with the timer ................ 114
Selecting a switch-on time ............. 109
Setting the switch-on time ............. 110
see Auxiliary heating
see Auxiliary warm-air heater
see Hot-water auxiliary heater
Auxiliary warm-air heater
Problem (malfunction) ................... 117
Setting the departure time ............. 116
Axle load, permissible (trailer tow-
ing) ...................................................... 288
B
Backup lamps
Replacing bulbs ............................... 92
Backup lamps (Chassis Cab)
Replacing bulbs ............................... 93
BAS (Brake Assist System)
Display message ............................ 182
Function/notes ................................ 56
Indicator lamp ................................ 196
Basic settings
see Settings Battery
Replacing (SmartKey) ...................... 63
Battery (SmartKey)
Checking .......................................... 63
Important safety notes .................... 63
Replacing ......................................... 63
Battery (vehicle)
Care ............................................... 233
Charging ........................................ 233
Disconnecting/connecting (addi-
tional battery) ................................ 232
Disconnecting/connecting
(starter battery) ............................. 230
Display message ............................ 194
Important safety notes .................. 228
Indicator lamp ................................ 199
Installing/removing (additional
battery) .......................................... 233
Jump starting ................................. 243
Location ......................................... 229
Main switch ................................... 118
Removing and installing (starter
battery) .......................................... 231
Removing and installing the floor
covering ......................................... 229
Before driving off
Important safety notes .................. 120
Belt
see Seat belts
Belt warning ......................................... 45
Bio-diesel ........................................... 279
Bleeding the fuel system .................. 122
Blind Spot Assist
Activating/deactivating (button) .... 145
Activating/deactivating (vehicle
with steering wheel buttons) ......... 172
Display messages (vehicles with
steering wheel buttons) ................. 192
Display messages (vehicles with-
out steering wheel buttons) ........... 180
Notes/function .............................. 143
Trailer towing ................................. 145
Bottle holder
see Cup holder
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Checking the level ......................... 224
Index5

Driving systemsBlind Spot Assis t............................ 14 3
Cruis econtrol ................................ 13 9
Displa ymessage ............................ 19 1
Lan eKeepin gAssis t...................... 14 5
PARKTRONI C................................. 150
Driving tips
Automati ctransmissio n................ .125
Brakes ...........................................1 34
Break-in period .............................. 118
Checking brake lining thickness .... 135
Downhill gradient ........................... 134
Drinking and driving ....................... 132
Driving abroad ............................... 133
Driving in winter .............................1 36
Driving on flooded roads ................ 136
Driving on wet roads ......................1 36
Exhaust check ............................... 133
Fuel ................................................ 132
General .......................................... 132
Hydroplaning ................................. 136
Icy road surfaces ........................... 136
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 135
New brake disks ............................ 135
New brake pads/linings ................ 135
Off-road driving .............................. 137
Overrun cut-off .............................. 132
Snow chains .................................. 251
Speed limitation .............................1 33
Towing a trailer .............................. 154
Transport by rail .............................1 34
Wet road surface ........................... 135
DSR (Downhill Speed Regulation) .... 148
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 56
Indicator lamps .............................. 196
Electrical closing assist ......................68
Electrical step
Cleaning ........................................ .238
Display message ............................ 194
Emergency release .......................... 68 Function ...........................................6
8
Important safety notes .................... 68
Indicator lamp ................................ 204
Manual retraction ............................ 68
Obstacle detection ........................... 68
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency exit .................................... 57
Emergency exit window .....................57
Emergency Tensioning Devices
Activation ........................................ .47
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 153
Changing the power output ............ .27
Check Engine warning lamp .......... .201
Cleaning instructions ..................... 235
Engine number ............................... 278
Engine speed setting (working
mode) ............................................ 154
Irregular running ............................ 122
Jump-starting ................................. 243
Operating safety .............................. 27
Starting .......................................... 120
Starting problems .......................... 122
Switching off .................................. 131
Tow-starting (vehicle) ..................... 247
Engine electronics
Notes ............................................. 276
Probl

em (malfunction) ................... 122
Engine oil
Adding ...........................................2 23
Additives ........................................ 283
Checking the oil level (on-board
computer) ...................................... 221
Checking the oil level using the
dipstick .......................................... 222
Display message ............................ 191
Filling capacity ............................... 283
Information about oil consump-
tion ................................................ 283
Mixing ............................................ 283
10Index

Notes about oil grades ................... 282
Oil change ...................................... 283
Oil level (note) ............................... 221
Viscosity ........................................ 282
Warning lamp .................................200
Engine speed setting (working
mode) ................................................. 153
ESP
®(Electronic Stability Pro-
gram)
Crosswind Assist .............................5 7
Display message ............................ 184
Important safety information ........... 56
Indicator lamp ................................ 199
Warning lamp ................................. 195
Exhaust check ................................... 133
Exhaust gas aftertreatment
DEF level indicator .........................1 61
DEF reducing agent ....................... 281
Diesel Exhaust Fluid (DEF) ............. 281
Indicator lamp ................................ 202
Refilling DEF .................................. 128
Exterior lighting
see Lights
Exterior mirrors
Adjusting ......................................... 80
Important safety notes .................... 80
Eyeglasses compartment ................. 206
F
Fire extinguisher............................... 243
First-aid kit ......................................... 242
Flat tire
Changing a wheel/mounting the
spare wheel ................................... 268
General notes ................................ 267
Fog lamps
Switching on/off .............................. 83
Fogged up-up windows
see Climate control
Folding seat ......................................... 76
Frequencies
Mobile phone ................................. 276
Two-way radio ................................ 276
Front interior light
Replacing bulbs ............................... 95
Fuel
Additives (diesel) ........................... 280 Consumption information .............. 280
Consumption statistics .................. 173
Diesel at very low outside temper-
atures ............................................ 279
Driving tips ....................................1 32
Fuel gauge ..................................... 161
Problem (malfunction) ................... 128
Quality (diesel) ............................... 279
Refueling ........................................ 126
Showing the range (vehicles with
steering wheel buttons) ................. 173
Tank content/reserve fuel ............. 279
Fuel filter with water separator
draining ......................................... 225
Indicator lamp ................................ 203
Fuel gauge ......................................... 161
Fuel tank
Problem (malfunction) ................... 128
Fuel tank
see Fuel tank
Fuses .................................................. 247
G
Gasoline
Reserve fuel warning lamp ............. 201
General driving tips
Driving short distances .................. 133
Genuine parts ...................................... 29
Glove box ........................................... 205
GTW (Gross Trailer Weight) (defini-
tion) .................................................... 265
H
Handbrake
see Parking brake
Hazard warning lamps ........................ 85
Head restraints
Adjusting ......................................... 78
Headlamps
Adding fluid to cleaning system ..... 225
Cleaning system (function) .............. 85
Fogging up ....................................... 86
see Automatic headlamp mode
Headliner (cleaning instructions) .... 239
Heating
see Climate control
Index11

Message memory (on-board com-
puter).................................................. 175
Mirrors
Exterior mirrors ................................ 80
Rear-view mirror .............................. 80
Mobile navigation devices ................212
Mobile phone
Important safety notes .................. 211
Pre-installation ............................... 211
Type approval/frequency .............. 276
Mobile phone
see Mobile phone
Mounting wheels
Lowering the vehicle ......................2 72
Mounting a new wheel ................... 271
Preparing the vehicle ..................... 268
Raising the vehicle ......................... 268
Removing a wheel .......................... 270
Removing and mounting the spare
wheel ............................................. 274
Securing the vehicle against roll-
ing away ........................................ 268
N
Navigation
Fittings for PND mobile navigation
devices .......................................... 212
Notes on breaking-in a new vehi-
cle ....................................................... 118
O
Occupant safety
Air bags ...........................................4 5
Belt warning ..................................... 45
Children in the vehicle .....................4 9
Important safety notes .................... 41
Introduction to the restraint sys-
tem .................................................. 41
Pets in the vehicle ........................... 54
Restraint system warning lamp ........ 41
Seat belt .......................................... 42
Odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162 Off-road driving
Checklist after driving off-road ...... 138
Checklist before driving off-road .... 138
Important safety notes .................. 137
Rules for driving off-road ............... 138
Oil
see Engine oil
Oil sensor
Display message ............................ 191
On-board computer (vehicles with
steering wheel buttons)
Audio menu ................................... 166
Checking the oil level ..................... 221
Display message ............................ 175
Illumination submenu .................... 170
Menu overview .............................. 165
Operating ....................................... 163
Operation menu ............................. 165
Settings menu ............................... 167
Standard display ............................ 166
Telephone menu ............................ 173
Trip computer menu ...................... 173
On-board computer (vehicles with-
out steering wheel buttons)
Checking the oil level ..................... 221
Display message ............................ 175
General notes ................................ 162
Setting the clock ............................ 163
Standard display ............................ 162
Operating Instructions
Before the first journey .................... 23
Limited Warranty ............................. 23
Operating safety
Limited Warranty ............................. 23
Operating safety and vehicle
approval
Attachments and bodies .................. 28
Changing the engine power out-
put ................................................... 27
C

orrect use ...................................... 25
Declaration of conformity ................ 27
Equipment and conversions ............. 28
Important safety notes .................... 26
Information about body/equip-
ment mounting directives ................ 28
Notes on operating the vehicle ........ 26
Qualified specialist workshop .......... 27
Registering your vehicle ................... 28
14Index

Display message ............................ 184
Fastening ......................................... 44
Important safety guidelines .............42
Introduction .....................................4 2
Releasin g ......................................... 45
Warning lamp ................................. 203
Warning lamp (function) ................... 45
Seat heating ......................................... 79
Seats
Adjusting lumbar support ................ 75
Adjusting the front-passenger
seat .................................................. 75
Adjusting the head restraint ............ 78
Armrest ............................................ 78
Cleaning the cover ......................... 239
Correct driver's seat position ........... 74
Folding seat ..................................... 76
Important safety notes .................... 74
Rear bench seat ............................... 77
Seat heating .................................... 79
Setting the driver's seat ................... 75
Swivel seat ....................................... 75
Twin front-passenger seat ................ 76
Securing loads
Important safety notes .................. 215
Selector lever
Cleaning ......................................... 239
see Automatic transmission
Sensors (cleaning instructions) ....... 237
Service center
see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 227
Exceeding a service due date ........ 227
Notes ............................................. 227
Service due date (automatic dis-
play) ............................................... 227
Service products
Brake fluid ..................................... 284
Coolant (engine) ............................ 285
Diesel Exhaust Fluid (DEF) ............. 281
Engine oil ....................................... 282
Fuel ................................................ 278
Important safety notes .................. 278
Power steering fluid ....................... 284
Refrigerant ..................................... 286
Transmission oil ............................. 284
Washer fluid ................................... 286 Setting the air distribution
............... 103
Setting the airflow ............................ 103
Setting the clock
Vehicles with steeri
ng wheel but-
tons ............................................... 169
Vehicles without steering wheel
buttons .......................................... 163
Settings
Resetting all (vehicles with steer-
ing wheel buttons) ......................... 167
Resetting submenus (vehicles
with steering wheel buttons) ......... 167
Short journeys (diesel particle fil-
ter) ...................................................... 133
Side impact air bag ............................. 46
Side marker lamp
Changing bulbs ................................ 91
Side windows
Cleaning ......................................... 236
Hinged side windows ....................... 72
Important safety information ........... 72
Opening/closing .............................. 72
Overview .......................................... 72
Problem (malfunction) ..................... 73
Resetting ......................................... 73
Sliding door
Cleaning ......................................... 238
Closing assist ................................... 68
Important safety notes .................... 67
Opening/closing from the inside ..... 67
Opening/closing from the out-
side .................................................. 67
SmartKey
Changing the battery ....................... 63
Changing the locking system set-
tings ............................................... 172
Checking the battery ....................... 63
Display message ............................ 194
Door central locking/unlocking ....... 61
Important safety notes .................... 61
Loss ................................................. 64
Problem (malfunction) ..................... 64
Snow chains ...................................... 251
Sockets .............................................. 211
Spare wheel
General notes ................................ 273
Important safety notes .................. 273
Index17

Two-way radiosType approval/frequency .............. 276
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 266
Type plate
Vehicle identification number
(VIN) .............................................. 276
U
UnlockingFrom inside the vehicle (central
unlocking button) ............................. 65
USB port ............................................. 212
V
Vehicle
Data acquisition ............................... 30
Display message ............................ 194
Electronics ..................................... 276
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) ................. 167
Limited Warranty ............................. 23
Loading .......................................... 259
Locking (SmartKey) .......................... 61
Lowering ........................................ 272
Maintenance .................................... 24
Operating safety .............................. 26
Parking for a long period ................ 131
Pulling away ................................... 121
Raising ........................................... 268
Registration ..................................... 28
Reporting problems ......................... 28
Securing from rolling away ............ 129
Towing away .................................. 244
Transporting .................................. 247
Unlocking (SmartKey) ...................... 61
Vehicle battery
see Battery (vehicle)
Vehicle bodies ..................................... 28
Body/equipment mounting direc-
tives for trucks ................................. 28
Vehicle data ....................................... 286
Vehicle identification number .......... 276
Vehicle identification plate .............. 276
Vehicle tool kit .................................. 241 VIN
...................................................... 276
Voltage supply
Fuses ............................................. 247
W
WarningStickers ........................................... 25
Warning and indicator lamp
Power assistance for the steering .. 204
Warning and indicator lamps
Brakes ........................................... 197
Check Engine ................................. 201
Coolant .......................................... 200
Diesel Exhaust Fluid (DEF) ............. 198
Distance warning function ............. 195
Electrical step ................................ 204
ESP
®.............................................. 195
ESP®function ................................ 199
Lane Keeping Assist ...................... 195
Overview .......................................... 35
Seat belt ........................................ 203
Warning lamp .................................... 242
Warning triangle ................................ 242
Warning- and indicator lamps
ABS ................................................ 196
Air filter .......................................... 202
ASR ................................................ 195
BAS ................................................ 196
Battery charge ............................... 199
Brake wear .................................... 199
Bulbs .............................................. 203
Doors ............................................. 203
Engine oil level ............................... 200
Preglow .......................................... 202
Reserve fuel ................................... 201
Tire pressure monitor .................... 202
Water separator ............................. 203
Windshield washer fluid ................. 203
Warranty .............................................. 23
Washer fluid
Adding ........................................... 225
Capacities ...................................... 286
Display message ............................ 194
Indicator lamp ................................ 203
Notes ............................................. 286
Wiping with ...................................... 96
Index21

Instrument cluster
Displays and controls
Instrumentcluste ron vehicles without steering whee lbuttons
Instrumen tcluste rin vehicles wit hsteering-wheel buttons
FunctionPag e
:Speedometer161
;Tachometer161
=f, gBrightens/dims th e
instrumen tcluste rlighting16 1
?Fue lgauge wit hfuel filler flap
location indicator16 1
ADisplay
Vehicles without steering
whee lbuttons16 2
Vehicles wit hsteering whee l
buttons16 3
FunctionPag e
BReset butto n934
CMen ubutto n4
• changes standard display16 2
•select smenus16 3
DService butto nË
Checks th eengin eoil level22 1
34Instrument cluster
At a glance

Useful information
This Operator's Manual describes all models as
well as standard and optional equipment of your
vehicle that were available at the time of going
to print. Country-specific variations are possi-
ble. Note that your vehicle may not be equipped
with all of the described functions. This also
applies to systems and functions relevant to
safety.
Read the information on qualified specialist
workshops (
Ypage 27).
Key
Important safety notes
GWARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of park
position Por shift manual transmission into
neutral.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
Do not keep the key with remote control:
Rwith electronic devices, e.g. a mobile phone
or another key with remote control
Rwith metallic objects, e.g. coins or metal foil
Rin metallic objects, e.g. metal cases
This can affect the key's functionality.
Key functions of the remote control
General notes
The vehicle is equipped with either two or four
remote controls with a folding key or four
mechanical keys. In this Operator's Manual,
both the mechanical keys and the keys with
remote control are referred to as keys. The
remote control key has a range of up to 32 ft
(10 m). Use the remote control of the key only
when in immediate proximity of the vehicle. This
prevents theft.
Remote controls that are not included in the
scope of delivery for the vehicle must be pro-
grammed before use. Further information can
be obtained at any authorized Sprinter Dealer.
The key's remote control locks/unlocks the
driver's door and/or the following centrally if
the factory settings have not been changed:
Rthe driver's and the front-passenger door
Rthe sliding doors
Rthe rear doors
iIf the driver's or front-passenger door is not
closed, the corresponding door is not locked.
If a sliding door or a rear door is not closed
properly, none of the rear doors are locked.
If there is a key is in the ignition lock, the remote
control is inoperative. When locking or unlock-
ing the vehicle with the remote control, always
pay attention to the indicator lamp signaling.
Also check the locking knobs of the doors.
Key61
Opening and closing
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission mal-
functions when shifting
gear.The transmission is losing oil.
XHave the transmission checked immediately at a qualified specialist
workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least 10 seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Releasing the parking lock manually
In the event of a malfunction, it is possible to
manually release the selector lever from the
lock in parking position P, e.g. to have the vehi-
cle towed away.
XApply the parking brake.
XRemove cover :.
XSlide implement ;as far as it will go into the
opening.
XPush the implement in and simultaneously
move the selector lever out of position P.
The selector lever lock is released. You can
now move the selector lever freely again until
it is returned to position P.
XRemove implement;.
XRe-install cover:.
iThe screwdriver from the vehicle tool kit
could function as the implement, for instance
(
Ypage 241).
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
126Refueling
Driving and parking

longed rolling of the wheels, e.g. when being
towed, will result in transmission damage.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
XShift the transmission to neutral position N.
XTry to maintain control of the vehicle using
corrective steering.
Drive particularly carefully on slippery roads.
Avoid sudden acceleration, steering and braking
maneuvers. Do not use cruise control.
You can find further information on winter tires
and snow chains in the "Winter operation" sec-
tion (
Ypage 250).
Driving off-road
Important safety notes
GWARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
GWARNING
When driving off-road, your body is subject to
forces from all directions, due to the uneven
surface. You could be thrown from your seat,
for instance. There is a risk of injury.
Always wear a seat belt, even when driving off-
road.
GWARNING
If you drive over obstacles or in ruts, the steer-
ing wheel may jerk out of your grip, causing
injury to your hands.
Always hold the steering wheel firmly with
both hands. When driving over obstacles, you
must expect steering forces to increase
briefly and suddenly.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
!When driving off-road or on unpaved surfa-
ces, check the underside of the vehicle and
the wheels and tires at regular intervals. In
particular, remove any trapped foreign
objects, e.g. stones and branches.
Such foreign objects may:
Rdamage the chassis, the fuel tank or the
brake system
Rcause imbalances and thus vibrations
Rbe flung out when you continue driving
If there is any damage, inform a qualified spe-
cialist workshop.
When driving off-road and on construction sites,
sand, mud and water mixed with oil, for exam-
ple, may get into the brakes. This may lead to a
reduction in braking performance or total brake
failure, also as a result of increased wear. The
braking characteristics will vary depending on
the material that has got into the system. Clean
the brakes after driving off-road. If you then
notice reduced braking performance or hear
scraping noises, have the brake system checked
at a qualified specialist workshop. Adjust your
driving style to the changed braking character-
istics.
Driving off-road or on construction sites increa-
ses the possibility of vehicle damage which may
in turn lead to the failure of certain assemblies
and systems. Adapt your driving style to the off- road driving c
onditions. Drive carefully. Have
any vehicle damage rectified at a qualified spe-
cialist workshop as soon as possible.
When driving on rough terrain, do not shift the
transmission into the neutral position. You could
lose control when attempting to brake the vehi-
cle with the service brake. If your vehicle cannot
manage an uphill slope, drive back down the
slope in reverse gear.
Driving tips137
Driving and parking
Z