emergency towing MERCEDES-BENZ SPRINTER 2018 MY18 Operator’s Manual

Index....................................................... 4
Introduction......................................... 23
Operating Instructions .......................... .23
Service and vehicle operation ................ 23
Proper use ............................................. 25
Protection of the environment ............... 25
Operating safety and vehicle approval
............................................................... 26
Genuine Mercedes-Benz parts ............... 29
QR code for rescue card ........................ 30
Data stored in the vehicle ...................... 30
At a glance ........................................... 33
Cockpit .................................................. 33
Instrument cluster ................................. 34
Steering wheel buttons .......................... 37
Center console ...................................... 37
Overhead control panel ......................... 38
Door control panel ................................. 39
Further control panels ........................... 39
Safety ................................................... 41
Useful information ................................. 41
Occupant safety .................................... 41
Children in the vehicle ........................... 49
Pets in the vehicle ................................. 54
Driving safety systems ........................... 54
Emergency exit ...................................... 57
Theft deterrent locking system .............. 58
Opening and closing ...........................61
Useful information ................................. 61
Key ........................................................ 61
Central locking ...................................... 65
Driver's door and front-passenger
door ....................................................... 66
Sliding door ........................................... 67
Electrical step ........................................ 68
Rear doors ............................................. 69
Partition sliding door ............................. 71
Side windows ......................................... 72
Seats, steering wheel and mirrors ....74
Useful information ................................. 74
Seats ..................................................... 74
Steering wheel ....................................... 79
Mirrors ................................................... 80
Lights and windshield wipers ............82
Useful information ................................. 82
Exterior lighting ..................................... 82
Interior lighting ...................................... 87
Changing bulbs ...................................... 89
Windshield wipers .................................. 96
Climate control .................................... 99
Useful information ................................. 99
Overview of climate control systems ..... 99
Operating the climate control system .. 102
Adjusting the air vents ......................... 106
Operating the auxiliary heating sys-
tem ...................................................... 107
Operating the cargo compartment air
vents .................................................... 117
Driving and parking ..........................118
Useful information ............................... 118
Breaking-in notes ................................. 118
Driving ................................................. 118
Automatic transmission ....................... 123
Refueling ............................................. 126
Parking ................................................ 129
Driving tips .......................................... 132
Driving systems ................................... 139
Working mode ..................................... 153
Towing a trailer .................................... 154
On-board computer and displays ....160
Useful information ............................... 160
Important safety notes ........................ 160
Instrument cluster ............................... 160
On-board computer (vehicles without
steering wheel buttons) ....................... 162
On-board computer (vehicles with
steering wheel buttons) ....................... 163
Display messages ................................ 175
2Contents

Driving systemsBlind Spot Assis t............................ 14 3
Cruis econtrol ................................ 13 9
Displa ymessage ............................ 19 1
Lan eKeepin gAssis t...................... 14 5
PARKTRONI C................................. 150
Driving tips
Automati ctransmissio n................ .125
Brakes ...........................................1 34
Break-in period .............................. 118
Checking brake lining thickness .... 135
Downhill gradient ........................... 134
Drinking and driving ....................... 132
Driving abroad ............................... 133
Driving in winter .............................1 36
Driving on flooded roads ................ 136
Driving on wet roads ......................1 36
Exhaust check ............................... 133
Fuel ................................................ 132
General .......................................... 132
Hydroplaning ................................. 136
Icy road surfaces ........................... 136
Important safety notes .................. 118
Limited braking efficiency on sal-
ted roads ....................................... 135
New brake disks ............................ 135
New brake pads/linings ................ 135
Off-road driving .............................. 137
Overrun cut-off .............................. 132
Snow chains .................................. 251
Speed limitation .............................1 33
Towing a trailer .............................. 154
Transport by rail .............................1 34
Wet road surface ........................... 135
DSR (Downhill Speed Regulation) .... 148
E
EBD (electronic brake force distri-
bution)
Display message ............................ 183
Function/notes ................................ 56
Indicator lamps .............................. 196
Electrical closing assist ......................68
Electrical step
Cleaning ........................................ .238
Display message ............................ 194
Emergency release .......................... 68 Function ...........................................6
8
Important safety notes .................... 68
Indicator lamp ................................ 204
Manual retraction ............................ 68
Obstacle detection ........................... 68
Electrical system
Battery main switch ....................... 118
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP
®(Electronic Stability Program)
Emergency exit .................................... 57
Emergency exit window .....................57
Emergency Tensioning Devices
Activation ........................................ .47
Emissions control
Service and warranty information .... 23
Engine
ADR (working speed governor) ...... 153
Changing the power output ............ .27
Check Engine warning lamp .......... .201
Cleaning instructions ..................... 235
Engine number ............................... 278
Engine speed setting (working
mode) ............................................ 154
Irregular running ............................ 122
Jump-starting ................................. 243
Operating safety .............................. 27
Starting .......................................... 120
Starting problems .......................... 122
Switching off .................................. 131
Tow-starting (vehicle) ..................... 247
Engine electronics
Notes ............................................. 276
Probl

em (malfunction) ................... 122
Engine oil
Adding ...........................................2 23
Additives ........................................ 283
Checking the oil level (on-board
computer) ...................................... 221
Checking the oil level using the
dipstick .......................................... 222
Display message ............................ 191
Filling capacity ............................... 283
Information about oil consump-
tion ................................................ 283
Mixing ............................................ 283
10Index

Sidewall (definition) ....................... 266
Snow chains .................................. 251
Speed rating (definition) ................ 265
Storing ........................................... 267
Structure and characteristics
(definition) ..................................... 264
Summer tires ................................. 250
TIN (Tire Identification Number)
(definition) ..................................... 266
Tire bead (definition) ...................... 266
Tire pressure (definition) ................ 266
Tire pressures (recommended) ...... 265
Tire size designation, load-bearing
capacity, speed rating .................... 262
Tire tread ....................................... 249
Tire tread (definition) ..................... 266
Total load limit (definition) ............. 266
Traction (definition) ....................... 266
TWR (permissible trailer drawbar
noseweight) (definition) ................. 266
Uniform Tire Quality Grading
Standards (definition) .................... 265
Wear indicator (definition) ............. 266
Wheel rim (definition) .................... 265
Wheel/tire combinations ............... 273
Top Tether ............................................ 52
Touchshift (automatic transmis-
sion) .................................................... 124
Tow-away alarm
Arming/deactivating ........................ 59
Deactivating ..................................... 59
Operation ......................................... 59
Tow-starting
Emergency engine starting ............ 247
Important safety notes .................. 244
Towing
If the vehicle is stuck ..................... 246
Installing/removing the towing
eye ................................................. 245
With a raised front or rear axle ...... 246
Towing a trailer
Axle load, permissible .................... 288
Cleaning the trailer tow hitch ......... 238
Coupling up a trailer ...................... 156
Decoupling a trailer ....................... 157
Driving tips .................................... 154
Important safety notes .................. 154
Notes on retrofitting ...................... 288 Trailer loads ................................... 288
Towing away
Imp ortant sa
fety guidelines ........... 244
In the event of malfunctions .......... 245
With both axles on the ground ....... 246
Trailer
Brake force booster malfunction ... 197
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 158
Trailer towing
Blind Spot Assist ............................ 145
PARKTRONIC ................................. 152
Permissible trailer loads and
drawbar noseweights ..................... 158
Transmission
see Automatic transmission
Transmission oil ................................ 284
Transport
Loading guidelines ......................... 213
Vehicle ........................................... 247
Transport by rail ................................ 134
Transportation
Rail ................................................ 134
Transporting
Load distribution ............................ 215
Securing a load .............................. 215
Trim pieces (cleaning instruc-
tions) .................................................. 239
Trip computer (on-board com-
puter) .................................................. 173
Trip odometer
Display (vehicles with steering
wheel buttons) ............................... 166
Display (vehicles without steering
wheel buttons) ............................... 162
Resetting ....................................... 161
see Trip computer (on-board computer)
Turn signals
Replacing bulbs (front) ..................... 91
Replacing bulbs (rear) ...................... 92
Switching on/off .............................. 84
Turn signals (Chassis Cab)
Replacing bulbs (rear) ...................... 93
Twin front-passenger seat
Stowage compartment .................. 207
20Index

Exceptionally, if the service brake fails, the park-
ing brake can be used to brake the vehicle in an
emergency.
XEmergency braking: press and hold release
button ;and carefully apply brake lever :.
Switching off the engine
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the coolant temperature is very high, e.g.
after driving on hilly roads, leave the engine
running at idle speed for about two minutes
before turning it off.
This allows the coolant temperature to return
to normal.
XStop the vehicle.
XShift the automatic transmission to position
P .
XApply the parking brake.
XTurn the key to position 0in the ignition lock
and remove it.
The immobilizer is activated.
XSecure the vehicle to prevent it from rolling
away (Ypage 129).
Wheel chock
Use the wheel chock or a similar object to pre-
vent the vehicle from rolling away, e.g. when
parking or changing a wheel.
Wheel chock in the load/passenger compartment
XTo remove the wheel chock on Cargo
Vans/Passenger Vans: pull restraining
cable :down a little and remove it from
retainer ;.
XRemove the chock.
iWhen stowing the wheel chock, make sure
that restraining cable :is holding it securely
in retainer ;.
Wheel chock to the rear of the chassis on the left
side of the vehicle (example)
XTo remove the wheel chock on Cab Chas-
sis:pull the locking springs down and remove
the wheel chock.
iWhen stowing the wheel chock, make sure
that it is secured in the retainer with the lock-
ing springs.
Parking the vehicle for a long period
If you park your vehicle for longer than
three weeks:
Rconnect the batteries to a trickle charger or
Rdisconnect the vehicle's starter battery or
Parking131
Driving an d parking
Z

ProblemPossible causes/consequences andMSolutions
b
The red brake sys-
tem indicator
lamp is lit while
the engine is run-
ning.There is insufficient brake fluid in the expansion tank.
GWARNING
Braking performance can be impaired.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 181).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XCheck the brake fluid level in the expansion tank (Ypage 224).
XIf the brake fluid is below the MIN mark: do not drive on!
XDo not add brake fluid. This does not solve the problem.
XConsult a qualified specialist workshop.
b When towing a
trailer: the red
brake system
indicator lamp is
lit while the
engine is running.
Additionally, a
warning tone
sounds.GWARNING
The brake force booster in the trailer is faulty.
The driving and braking characteristics of your vehicle could change.
There is a risk of the trailer overbraking and of you losing control over
the truck/trailer combination.
There is a risk of an accident.
XVehicles with steering wheel buttons: also observe the messages in
the display (Ypage 181).
XStop the vehicle as soon as possible, paying attention to road and
traffic conditions.
XDo not drive on.
XConsult a qualified specialist workshop.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
GWARNING
The driven wheels can spin when accelerating.
There is an increased risk of skidding and accidents.
XDrive on with care.
XConsult a qualified specialist workshop as soon as possible.
: The yellow
ASR/BAS indica-
tor lamp is lit
while the engine
is running.BAS has been deactivated due to a malfunction.
GWARNING
The brake system continues to function normally, but without elec-
tronic support.
The braking distance can increase in emergency braking situations.
There is a risk of an accident.
XDrive on with care.
XVisit a qualified specialist workshop immediately.
Indicator and warning lamps in the instrument cluster197
On-board computer and displays
Z