automatic transmission MERCEDES-BENZ SPRINTER 2020 MY20 with 7” screen

%
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page239). Atow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. #
Obser vethen otes on permissible towing
me thods (/ page236). #
The propeller shafts tothed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on permissible towing
me thods (/ page237,238). #
Connect thet ow bar tothet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e231). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels. Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
* NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passen gerfootwell (/ page241). Breakdown assi
stance 239

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. 240
Breakdown assis tance

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page241). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page263). #
If necessar y,remo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby Wheels and tires
263

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur redint he sy stem; thep arking brak eisinop‐
erative. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; theh olding forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of accident if thee lectrical parking brake
has insuf ficient holding force
If th ee lectrical parking brak edoes no thave sufficient holding
fo rc eonas teep incline, thev ehicle ma yroll away. #
Park thev ehicle on alevel sur face only and secu reit
agains trolling away. #
Shif tthe automatic transmission toposition 005D. Obser
vethen otes on parking thev ehicle (/ page140).
0024 Parking Brake See Oper-
ator's Manual *T
he on-boar delectrical sy stem voltag eisl oworam alfunction has
occur redint he sy stem; thec losing forc em aynotbes ufficient for
th ei ncline. &
WARNING Risk of an accident du etoabrake system mal‐
function
If th eb rake system is malfunctioning, braking characteristics
ma ybei mpaired. #
Driv eonc arefull y. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Park thev ehicle on alevel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have theb rake system checkedataq ualified specialis twork‐
shop immediatel y. Displ
aymessa gesa nd warning and indicator lamps 293

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
003B
Inoperative Battery Low *T
he on-boar delectrical sy stem voltag eist oo lo w.
The stationar yheater has swit ched off. #
Driv eane xtende ddista nc eu ntil theb atter yhas been suf fi‐
ciently charge da gain.
00CC
Steering Malfunction
Increased Physical Effort
See Operator's Manual *T
hesteering po werassi stanc eism alfunctioning. &
WARNING Risk of an accident du etoaltered steering char‐
acteristics
If th ep owe rassi stanc eoft hesteering fails partiall yorcom‐
ple tely,y ou will need touse mor eforce tosteer. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immedi‐
atel y. #
If saf esteering is possible, driv eoncarefully. #
Visit or consult aqualified specialis tworks hop immediately.
00CC
Steering Malfunction
Stop Immediately See
Operator's Manual *T
hesteering is malfunctioning. Steerability is heavily impaired. &
WARNING Risk of accident if steering capability is impaired
If th es teering does no tfunction as intended, thev ehicle's oper‐
ating saf etyisj eopardized. #
Pull overand stop thev ehicle safely as soon as possible,
paying attention toroad and traf ficc onditions. Do no tcon‐
tinue driving under an ycircums tances. #
Consult aqualified specialis tworks hop. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. Do no tcontinu edriving. #
Consul taqualified specialis tworks hop.
Shift to 'P' or 'N' to Start
Engine *
Yo uh ave attem pted tostar tt he engine in transmission position 005B
or 005E. #
Shif tthe transmission toposition 005Dor005C.
To Engage Transmiss.
Position RFirst Depress
the Brake *
Yo uh ave attem pted toshif tfromp osition 005Bor005C toposition 005E. #
Depress theb rake pedal. #
Shif tthe transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of thec limat econt rols ystemist emporarily restricted.
The quantity of air and flow of fresh air ar econt rolled automaticall y. #
Have thec limat econt rols ystemc heckedataq ualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryfor thet ransmission is no longer being
ch arge d. #
Visit aq ualified specialis tworks hop. #
Until then, alw ayss hiftthe transmission toposition 005Dmanually
befor eyou switc hoffthee ngine. 308
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 309

Electrical closing assi
st
No tes. ................................................52
Electrical consum ption
Ke y. .................................................... 47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57
Fu nctio n............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stabilit yProgram)
Elect ronics ............................................ 273
Emer gency
Assis tance overview. .......................... 18
Fir st-ai dk it (so ftsided) .................... 228
Saf etyv est. ...................................... 228
Wa rning lam p................................... 228
Emer gency braking
Elect ricp arkin gb rake ...................... .144
Manual parking brak e....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .229
Informatio n...................................... 228
Manual emer gency cal l.................... 229
Overvie w.......................................... 228
Tr ans ferred dat a...............................2 29
Emer gency engine start ....................... 24 0
Emer gency operation mode
St artin gthe vehicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging driv eposition (automatic
transmission) ........................................ 12 3
Engaging neut ral(automatic trans‐
mission) ................................................ .122
Engagin greverse gear ......................... 12 2
Engaging/disengaging LOWR ANGE ...12 6
Engine Engin enumber ................................ .274
Pa rking (s tart/s topb utton) .............. 14 0
Problems .......................................... 13 5
St artin g(in emer gency operation
mode) ............................................... 11 0
St artin g(start/ stop button) .............. 11 0
St artin gassis tance ........................... 231
Engine data Showing ............................................ 19 3Engine electronics (no
tes) ...................2 73
Engine number ...................................... 274
Engine oil .............................................. .217
Ad ditiv e........................................... .280
Checkin gthe oil le vel(on-board
computer) ........................................ .217
Checkin gthe oil le velw ithad ip‐
st ick. ................................................ .216
Filling capacity .................................. 281
To pping up ........................................ 217
Engine output Notesonc hanges ............................... 25
ENR (electronic le velc ontrol) .............128
Fu nctio n........................................... 12 8
Lo we ring thev ehicle .........................1 29
Manually inflatingair bello ws........... 13 2
Problems .......................................... 13 3
Ra ising thev ehicle ............................1 29
Entering and exiting .............................. .50
Entering characters ............................ .190
Fu nction/no tes. ............................... 19 0
Setting thek eyboar d......................... 191
Using them edia displa y.................... 191
Environmental pr otection
No tes. ................................................20
ESC (Electronic Stability Control)
see ESP ®
(Electronic Stabilit yProgram)
ESP ®
Crosswind Assis t.............................. 14 8
Tr ailer stabilizatio n........................... 14 8
ESP ®
(Electroni cStabilit yProgram) ...147
Ac tivating/deactivating .................... 14 8
Fu nction/no tes. ............................... 147
Exhaus temission moni toring .............. 11 3
Exterior lighting Care................................................. 224
Exterior lighting see Lights F
Fa tigue de tection
see ATTENTION ASSIST
Favo rites
Ad ding .............................................. 189
Callin gup. ........................................ 189
Deleting ............................................ 19 0
Moving ..............................................1 90
Overvie w.......................................... 189
Re naming ......................................... 19 0
Firs t-aid kit (sof tsided) ....................... 228 330
Index