MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Yo
ur Operatin gInstr uctions Ve
hicl edocument walletint hevehicle
Her eyou can find informatio nonoperation, service workand theg uarantee for
yo ur vehicle in printed form. É9075841506hËÍ
9075841506
Order no. T90 701971 3P artn o. 90 75841506 Editio nB-2020 Spri
nter
Operating Instructions
Merce des-BenzSprinter Operating Instructions

Publication details
Internet
Fu
rther information about Mercedes-Benz vehi‐
cles and about Mercedes-Benz AGcan be found
on the following websites:
https://www.mercedes-benz.com
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
© Daimler VANSUSA,LLC
© Mercedes-Benz AG:nottobe rep rinted, transla‐
ted orotherwise reproduced, in whole or in part,
without written permission from Mercedes-
Benz AG.
Ve hicle manufacturer
Mercedes-Benz AG
Mercedesstraße 12 0
703 72Stutt gart
Germany
Ve hicle dealer
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
https://www.mbusa.com (USA only)
http://www.mbsprinterusa.com
Cus tomer Assis tance Center:
1-8 77-762-8267
Mercedes-Benz Canada, Inc.
98 Van derhoof Avenue
Tor onto, ON M4G 4C9
http s://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relations Department:
1-800-38 7-0100
Daimler VANSUSA, LLC and Mercedes-Benz Can‐
ada, Inc. are Daimler Companies .
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz Sprinter
Dealer. Co-driver airbag
warning Example
&
WARNING Risk of inju ryor fatal injuries
if th ef ront-passenger airbag is enabled
If th ef ront-passenger front airbag is enabled,
ac hild on thef ront-passenger seat ma ybe
st ru ck bythef ront-passenger airbag during
an accident.
NEVER use arear ward-facing child restra int
sy stem on aseat wit hanENABLED FRONT
AIRB AG,DEATH or SERIOU SINJUR Ytot he
CH ILD can occur. Obser
vethec hap ter" Childr eninthev ehicle".
As at 06.09.19

We
lcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read these Operating
Instruction scarefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them ma yresult in damag etothevehicle
or environment or in personal injur y.
Ve hicle damag ecaused byfailur etoo bservethe
instructions is no tcovered bytheN ew Vehicle
Limited Warrant y.
The standar dequipmen tand produc tdesc ript ion
of your vehicle ma yvarya nd depends on thef ol‐
lowing factors:
R Model
R Order
R National version
R Availability
Mercedes-Ben zreser vest he right tointroduce
ch anges in:
R Design
R Equipment
R Tech nica lfeatures
Therefore, thed escription ma ydiffe rf romy our
ve hicle in some cases.
The following document sareinteg ralp arts of the
ve hicle:
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw aysk eep these document sinthevehicle. If
yo us ellthev ehicle, alw aysp ass all documents
on tothen ew owner.
Daimle rVANS US A,LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
9075841506
9075841506

Symbols
..................................................... 4At
ag lance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter. ...................................... 8
Overhead control panel .............................. 11
Doo rcontrol panel .................................... .16
Emergencies and breakdowns ................... 18Genera
lnotes .......................................... 20
Environmen talp rotection .......................... 20
Mercedes-Benz Genuine Parts. ..................20
No tesa bout attachments, add-on
equipment, ins tallation sand con ver‐
sions .......................................................... 21
Operating Instructions ...............................22
Service and vehicle operation ...................22
Operating saf ety. ...................................... .23
Decla rations of conformity ........................ 24
Diagno stics connection ............................ .25
No tesonc hanges tothee ngine output ..... 25
Qualified specialis tworks hop .................... 25
Ve hicle registration ................................... 25
Cor rect us eoft hevehicle .........................26
Multi Purpose Vehicle ................................ 26
Information on problems wit hyour
ve hicle .......................................................26
Re portin gsafet yd efects ............................ 26
Limited Warrant y....................................... 27
QR codes forr escue car d.......................... 27
Dat astorage ..............................................27
Copyright .................................................. .29Occupant saf
ety...................................... 31
Re stra int sy stem ........................................31
Sea tbelts .................................................. 32
Airbag s...................................................... 35
Safely transporting children in the
ve hicle .......................................................36
No tesonp etsint hevehicle ......................45 Opening and closing
...............................46
SmartK ey................................................... 46
Door s........................................................ 49
Sliding doo r................................................ 51
Electric sliding door ................................... 52
Re ar-en ddoor s......................................... .55
Pa rtition sliding door ................................ .56
Electrica lstep. ........................................... 57
Sid ew indo w. ............................................. 58
Anti-thef tprotection ..................................61 Seats and
stowage .................................. 64
Cor rect driver's sea tposition .................... 64
Seats ......................................................... 64
Ad justing thes teering wheel ......................76
St ow agea reas .......................................... .77
Bottle holder .............................................. 78
Cup holder ................................................ .78
Ashtr ayand cigar ette lighter .................... .79
Soc kets ..................................................... 80
Wi relessl ycharging them obile phone
and coupling wit hthe exterior antenna ..... 82
Ins talling or removing thef loor mats ......... 83 Light and vision
....................................... 84
Exterio rlighting ......................................... 84
Ad justing thei nterior lighting .................... 87
Changin gbulbs .......................................... 90
Wi ndshield wipe rs..................................... 95
Mir rors ....................................................... 97
Using sun visor s........................................98 Climat
econtrol ....................................... 99
Overvie wofclimatecontrol sy stems ......... 99
Operating climat econtrol sy stems ..........1 01
Operating air vents .................................. 104
Au xilia ryheating ...................................... 105
Operating cargo compartment ventila‐
tio n.......................................................... 108 Drivin
gand pa rking .............................. 109
Driving .................................................... .109
Batter ymains witch................................. 12 0
Au tomatic transmission ........................... 12 2
All-whee ldrive ........................................ .124
DSR (Downhil lSpeed Regulation) ............ 12 6
Electroni cleve lcontrol ............................ 12 8
Re fueling ................................................ .133
Pa rking .................................................... 14 0
Driving and driving sa fety sy stems ..........1 45
Wo rkmode ............................................. .162
Tr ailer operation ...................................... 16 2 Instrument Displa
yand on-board
compu ter............................................... 16 9
Overvie wofInstrument Displa y............... 16 9
Overvie wofthe buttons on thes teer‐
ing wheel .................................................1 70
Operating theo n-boar dcomputer ........... 17 0
Overvie wofthe displa yson them ulti‐
function displa y........................................1 71
Setting thei nstrument lighting ................. 1712
Contents

Menus and submenus ..............................
172Mercede
sPRO ....................................... 176
Information aboutM ercedes PRO
(Mercedes me) ......................................... 176
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 176
Making acall via theo verhead control
panel ........................................................ 176
Information on theb reakdown assis‐
ta nce cal lvia theo verhead control
panel ........................................................ 17 7
Givin gpermission ford atat ransfer .......... 17 7
Tr ans ferred dat aduring aservice call ...... 17 7 Tr
anspo rting .......................................... 17 8
No tesonl oading guidelines .................... 178
Load distribution ..................................... 17 9
Secu ring load s......................................... 17 9
Car rier sy stems ........................................1 81
Using thei nterior roof car rier sy stem ...... 182
Placing aload on thew heel ar ch............. 184 Maintenanc
eand care .......................... 18 5
ASS YSTP LUSs ervice inter vald ispla y..... 185
Engine compartment ............................... 185
Cleaning and car e................................... .193 Breakdown assistance
.........................19 9
Emergency ............................................... 19 9
Emergency Call Sy stem ........................... 19 9
Fla ttire. .................................................. .201
Batter y..................................................... 201
To wing or tow- startin g............................. 207
El ec trica lfus es ......................................... 211
Ve hicle tool kit ......................................... 212
Hyd raulic jac k......................................... .213 Wheel
sand tires ................................... 215
Information on noise or unusual driving
ch aracteristic s......................................... 215
No tesonr egular lyinspecting wheels
and tires .................................................. .215
Information on driving wit hsummer
tires .........................................................2 15
Information on M+S tires .........................2 16
No tesons nowc hains .............................. 216
Ti re pressur e........................................... .217
Loading thev ehicle ..................................2 24
Ti re labeling ............................................ .226 Informatio
nondefinitions (tires and
loading) ................................................... 230
Changing awheel ................................... .231
Spa rewheel ............................................ 239 Te
ch nical data ....................................... 244
Information on tech nica ldata. ................. 24 4
On-boar delectronics ...............................2 44
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 45
Operating fluids and capacities .............. .247
Ve hicle dat a............................................ 255
Tr ailer hit ch............................................. 256
Lashing points and car rier sy stems ......... 260 Displa
ymessages and warning and
indicator lamps ..................................... 262
Displa ymessages .................................... 262
Indicator and warning lamps .................. .282 Index
...................................................... 293 Contents
3

In
these Operating Instructions, youw illfind the
fo llowing symbols: &
DANG ER Dan gerd ue tonoto bserving
th ew arning notices
Wa rning notices dr awyour attention tohaz‐
ards that ma yendanger your healt horlife, or
th eh ealt horl ifeofo thers. #
Obser vethew arning notices. +
ENVIRONMENTAL
NOTEEnvironmental
damag eduetofailur etoo bserveenviron‐
mental no tes Environmental no
tesi nclude information on
environmentally responsible behavior or envi‐
ro nmentally responsible disposal. #
Obser veenvironmen taln otes. *
NO
TEDama getoproperty due tofailure
to obser venotesonm aterial damage No
tesonm aterial damag einfor myou of risks
whic hmaylead to yo urvehicle being dam‐
aged. #
Obser venotesonm aterial damage. %
These symbols indicat
euseful instructions or
fur ther information that could be helpful to
yo u.
X In
stru ctions
(007B pa ge) Fu
rther information on atopic
Display Displa
yinthe multifunction display/
media display
+ Highestmenu le veltobes elected in
th em ultimedia sy stem
* Corresponding submenus tobe selec‐
te dint he multimedia sy stem
*I ndicatesacause 4
Symbols

1
Combination swit ch
Tu rn signals →
85
High beam →
85
Wi ndshield wipe rs →
95
Re ar wind owwiper →
95
2 Steering wheel buttons →
17 0
3 DIRECT SELEC Tlever →
12 2
4 Inside rearvie wmirror →
98
5 Overhea dcontrol panel →
87
6 DIN sl ot,e .g. form ounting a
ta ch ograph or thet imer fort he
st ationar yheater
7 Sun screen →
98
8 DINs lot
9 Co-d rive r's stow agec ompart‐
men tort achograph housing
A Co-d rive r's po werw indow
switch →
60
B Central locking →
49
C Stow agec ompartment co ver→
213
D Cup holde rs →
78
E Climat econtrol sy stem →
99
F 12Vsocket →
80
G 230 Vsocket H
Opens and closes thee lectric
sliding door →
52
I Hazar dwarning lamps →
85
J Vehicles wit hKEYLESSS TART:
ke ys lot →
11 0
K USB port →
77
L Start/ stop button →
11 0
M Right-hand swit chpanel
Ac tivates/deacti vatesa ll-wheel
drive →
12 5
Engages/disengages LOW
RANGE →
12 6
Ac tivates/deacti vatesD SR →
127
Ra ises/lo wersthev ehicle le vel→
12 9
Ac tivates/deacti vatesp ower
ta ke -off
Ac tivates/deacti vatesw orking
speed control (ADR) →
16 2
Ac tivates/deacti vatesc argo
compartment ventilation →
108
Ac tivates/deacti vatest he
ro tating beacon
N Steering wheel gearshif tpad‐
dles →
124
O Opens theh ood →
185
P Left-hand switc hpanel 6
Atag lanc e–Cockpit

Sets
thew orking speed (ADR) →
16 2
Q Light switch
Headlam prang eadjus ter
R Adjusts driver' sseat →
66 S
Sea theating →
76
Cent rallocking →
49
T Driver's po werw indo wswitch →
60 At
ag lanc e–C ockpit 7

Instrument Displa
y(color dis‐
play)
1 Speedome ter →
16 9
2 00E5 ESP®
→
283
3 00BA Distance warning →
289
4 00E9 Seat belt no tfas tened →
289
5 003E003D Turn signal indica‐
to rs →
85
6 Multifunction display →
283
7 0077 Tire pressur eloss warn‐
ing lamp →
283
8 00B9 CheckEngine →
290
9 0028 Preglo wand malfunction
in preglo wsystem
A Tach ome ter →
16 9
B 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
283
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
283 D
003D Electrical malfunction →
290
E Coolant temp eratur eindicator
and 00AC coolant tooh ot →
290
F 0024 Electri cparkin gb rake
(yellow) →
283
G 0075 Restra int sy stem →
31
H 0057 High beam →
85
I 0058 Lowb eam →
84
J 0060 Parking lights →
84
K Fuel le velindicator and 00D4
fuel reser vewit hfuel filler cap
location indicator →
290
L Fo
glight →
84
M 005E Rear fogl ight →
84
N 004D Brakes (yell ow) →
283
O 0025 ABS malfunction →
283
P 00BB ESP®
deactivated →
283 8
Atag lanc e–Instru ment clus ter