ignition MERCEDES-BENZ SPRINTER 2020 MY20 with 7” screen

#
Adjus tthe value.
Ad justin gthe pitc hofthewarning tones #
Select Warning Tone Pitch.
Ad jus tthe value.
Specifying thes tarting point fort he warning
to nes
Yo uc an specify whe ther theP arking Assist
PA RKTRONI Cwarning tones shoul dcommence
when thev ehicle is fur ther aw ay from an obs ta‐
cle. #
Select Warn Earl yAll Around. #
Activat eord eacti vate thef unction.
Ac tivatin gordeactivatin gaudi ofadeout
Yo uc an specify whe ther thev olume of amedia
source in them ultimedia sy stem is tobe reduced
when Parking Assis tPARKTRONIC gi vesaw arn‐
ing tone. #
Select Audio Fadeou tDuring Warning Tones. #
Activat eord eacti vate thef unction. Re
ar vie wcamera Fu
nction of ther ear vie wcamera If
yo uh ave activated thef unction in them ultime‐
dia sy stem, thei mag efromr ear vie wcamera 1
appear sinthe multimedia sy stem when reve rse
ge ar is selec ted. Dynamic guide lines sho wthe
pat hthe vehicle will take wit hthe steering wheel
in its cur rent position. Thi shelps youtoo rient
yo urself and toavo id obs tacles whe nbackin gu p. The imag
efromr ear vie wcamera 1appear sin
th em ultimedia sy stem when thef ollowing condi‐
tions ar efulfilled:
R The ignition is switched on.
R Reverseg ear has no tbeen engaged.
R The rear-en ddoor sareopened.
This mean sthat thea reab ehind thev ehicle can
be monitored.
When ther ear-end door sareclosed, thei mage
from ther ear vie wcamer aiss witched of fafter
appr oximatel yten seconds.
The rear vie wcamer aiso nlyana id. It is no ta
substitut efor your attention tothes urroundings.
The responsibility fors afem aneu vering and pa rk‐
ing remains wit hyou. Mak esuret hat ther ea reno
persons, animals or object setc., in them aneu‐
ve ring area whil emaneuvering and pa rking.
The rear vie wcamer amaysho wad isto rted view
of obs tacles ,sho wt hem incor rectly or no tatall.
The rear vie wcamer acanno tdispla yall objects
whic harevery nea rtooru nderther ear bumper.
It will no twarny ou of acollision, peopl eor
objects.
Yo uc an selec tfromt hefollowing vie ws:
R Norma lview
R Wide-angle view
R Trailer view
The area behin dthe vehicle is displa yedasam ir‐
ro rimage, as in thei nside rearvie wmirro r.
Sy stem limitations
The rear vie wcamer awill no tfunction or will only
partiall yfunction in thef ollowing situations:
R Ther eish eavyrain, sno worfog.
R The ambient light is poor ,e.g. at night.
R The area is lit byfluorescent light (the displ ay
ma yflicke r).
R Ifth er eisas uddenchang eint emperature,
e.g. when driving int oaheated garage in win‐
te r.
R The ambient temp eratur eisveryh igh.
R The camer alens is obstructed, dirty or fogged
up. Obser vethen otes on cleaning ther ear
vie wc amer a(/pag e224).
R The camer aorrear of your vehicle is dam‐
aged. In this event,h avethec amera ,its posi‐
tion and its setting checkedataq ualified spe‐
cialis tworks hop. Driving and parking
157

Sy
stem limitations
The 360 °Camera will no tfunction or will only
partiall yfunction in thef ollowing situations:
R The front door sareopen.
R The side mir rors aref olded in.
R Ther eish eavyrain, sno worfog.
R The ambient light is poor ,e.g. at night.
R The area is lit byfluorescent light (the displ ay
ma yflicke r).
R Ifth er eisas uddenchang eint emperature,
e.g. when driving int oaheated garage in win‐
te r.
R The ambient temp eratur eisveryh igh.
R The camer alens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in whic hthe
cameras ar einstalled, ar edamaged. In this
eve nt, ha vethec ameras, their position sand
th eir setting checkedataq ualified specialist
wo rkshop.
Do no tuse the3 60° Camer aunder suc hcircum‐
st ances. Youc oul do therwise injur eother sorc ol‐
lide wit hobjects when parking thev ehicle.
On vehicles wit hheight-adjus table suspension or
if th ev ehicle is car rying aheavy load, leaving the
st andar dheigh tcan result in inaccuracies in the
guide lines and in thed ispla yoft hegenerated
ima ges, depending on tech nica lconditions.
The field of vision and other functions of thec am‐
er as ystemm aybe restricted du etoadditional
attachments on thev ehicle (e.g. loading tailgate).
% The contras
tofthe displa ymaybe impaired
by abrup tdirect sunlight or by other light
sources, e.g. when driving out of agarage. In
th is case, pa yparticular attention.
% Ha
ve thed ispla yrepaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. The ima
gefrom the3 60° Camer aappear sauto‐
maticall yinthe multimedia sy stem when thef ol‐
lowing condition sarefulfilled:
R The ignition is switched on.
R The rear-en ddoor sareopened.
This mean sthat thea reab ehind thev ehicle can
be monitored.
When ther ear-end door sareclosed, thei mage
from ther ear vie wcamer aiss witched of fafter
appr oximatel yten seconds.
See then otes on cleaning the3 60° Camera
(/ page224).
Selecting aviewf or th e360°C ame ra
Re quirements:
R The Auto. Rear View Cam. is activated inthe
multimedia sy stem (/ page161). #
Engag ereve rseg ear. #
Select thed esired vie winthe multimedia sys‐
te m.
Ac tivating/deactivatin gautomati coperation
of the rear vie wcamera
The rear vie wcamer aiso nlyana id. It is no ta
substitut efor youp aying attention tothes ur‐
ro undings. Youa realw aysr esponsibl efor safe
maneuvering, parking and exitin gap arking
space. Mak esuret hat no persons, animals or
objects etc. ar eint he pat hofyourvehicle. Pay
attention toyour sur rounding sand be ready to
brak eata ll times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Auto. Rear View Cam. on or off.
Ac tivating/deactivatin gmaneuverin gassis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Maneuverin gAssistance on or off.
% When maneuvering assis tance is acti vated,
th ef ollowing function sareactive:
R Driv eAwayA ssist ( / pag e164)
R Rear Cross Traf ficA lert(/pa ge165) Driving and parking
161

Information abou
tMercedes PR O(Mercedes
me)
Mercedes-Ben zVans vehicles suppor tthe follow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When youl og in wit hauser accoun ttothe
Mercedes PR OportalorM ercedes me Portal,
th en services and of fers from Mercedes-Benz
Va ns will be available toyou.
Av ailabilit yiscountr y-dependent. Youc an check
th ea vailabilit yofM ercedes PR Oinyour country
at thef ollowing page: http://www.mercedes.pro
Yo uc an checkt he availabilit yofMercedes me in
yo ur countr yatthefollowing page: http://
www.me rcedes.me
Fo rm orei nformation on Mercedes PR Oor
Mercedes me contact an authorized Mercedes-
Benz Center or visit theM ercedes PR OPortalor
Mercedes me Portal. Information abou
tMercedes PR Oconnect
(Mercedes me connect)
Among stothers, Mercedes PR Oconnect or
Mercedes me connect pr ovide thef ollowing serv‐
ices:
R Accident and breakdown mana gement
(breakdown assi stanc ecall button or auto‐
matic acciden torbreakd ownd etection) as a
supplement tothee mer gency cal lsyst em
Use theb reakdown assis tance cal lbuttonin
th eo verhead cont rolp anel tomak eac allto
th eM ercedes-Benz Cus tomer Center
(/ page183).
Yo uc an also selec tamenue ntry inthem ulti‐
media sy stem (/ page182).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe
Mercedes-Benze mergency cal lcenter
(/ page 183).
The Mercedes-Benz Cust omer Center andthe
Mercedes-Benze mergency cal lcenter are availa‐
ble fory ou around thec lockfor theu se of the
services.
Please no tethat Mercedes PR Oconnect, or
Mercedes me connect, is aMercedes-Benz service. In emer
gencies, al ways cal lthe national
emergency servic esfirs tu sing thes tandard
national emer gency service phone numbers. In
emergencies, youc an also use theE mer gency
Call Sy stem (/ page228). Obser vethel egal
requ irements fort he countr yinwhichyou are
st ay ing.
The following condition smustbem etto use
Mercedes PR Oconnec torMercedes me connect
services in thev ehicle:
R Youh avea ccess toaG SM network
R The contract partner' sGSM networ kcove r‐
ag eisa vailable in ther espectiv eregion
R The ignition is switched on, so that vehicle
dat acan be transfer reda utomatically Calling
theM ercedes-Benz Cus tomer Center
using the multimedi asystem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect orMercedes me
connect.
Then, youc an selec taservic eand be connec ted
to as pecialis tatthe Mercedes-Benz Cus tomer
Center.
Yo uc an find information on thef ollowing topics:
R Activation of Mercedes PR Oconnect or
Mercede smeconnect
R Ope rating thev ehicle
R Neares tauthorized Mercedes-BenzC enter
R Other products and services from Mercedes-
Benz 18 2
Mercedes PRO

#
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. #
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts unde rvoltage
The ignition sy stem and thef uel injection sys‐
te mw orku nde rhigh voltage. If yout ouch
component parts whic hareunde rvoltage,
yo uc oul drecei vean electric shoc k. #
Nevertouc hcomponent parts of the
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on. Liv
ec omponents of thef uel injection sy stem
include thei njec tors,for example.
Liv ec omponent softhe ignition sy stem include
th ef ollowing, fore xamp le:
R Ignitio ncoils
R Spar kplug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. #
Park thev ehicle in asafel ocation and on a
le ve ls urface if possible. #
Switc hoffthee ngine. #
Secur ethe vehicle agains trolling away. &
WARNING Risk of inju rywhen theh ood
is opened
When youo pen theh ood, it ma ysuddenly
drop int othe end position.
Ther eisar isk of injur yfor an yone in the
hood's rang eofm ovement. #
Befor ereleasing theh ood, ensur ethat
th es uppor tisfirmlyseatedint he
holder. #
Open theh ood onl ywhen ther eisn o-
one in theh ood's rang eofm ovement. Maintenance and care
215

Dip
stick( example) #
Park thev ehicle on an even sur face. #
Remo vedipstick 1and wipe it off. #
Slowl yinser tdipstick 1intot he dipstick
guide tube as farasitw illgoa nd pullito ut
af te rt hree seconds.
R Oil le velO K:theo il le velisb etwe en the
MIN and theM AX mar k.
R Oil le veltoo low: theo il le velisatt he MIN
mar korb elow. #
Ifth eo il le velist oo lo w,add appr ox.
1. 1USq t(1l iter) engine oil. #
Ifth eo il le velist oo high, drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop.
Checking thee ngine oil le velw itht he on-
boa rdcompu ter
Re quirements:
R The vehicle is le veld uring them easuring
process.
R The hood is no topen.
R Dependin gonthe driving profile, theo il le vel
can be displa yedo nlya fter ad riving time of
up to30 minutes and onl ywhen thei gnition
is switched on.
On-boar dcomputer:
4 Service 5
Engine Oil Level
Yo uw ills ee one of the following messa geson
th em ultifunction displa y: #
Measuring Engine Oil Level...:m easurement
of theo il le veln ot ye tpossible. Repeat the
qu erya fter drivin gfor am aximu mof
30 minutes. #
Engine Oil Level OK andtheb ar showing the
oil le velont he multifunction displa yisgreen
and lies between "MIN" and "MAX": theo il
le ve lisO K. #
Engine Oil Level Drive until the engin eis
warm. :warmupt he engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicl eIsonL evel Ground:p arkt he vehicle
on aleve lsurface. #
Engine Oil Leve lAdd 1,0 liq.gal. andtheb ar
showing theo il le velont he multifunction dis‐
pla yiso rang ea nd lies belo w"MIN": add
1. 1USq t(1l)ofe ngine oil. #
Reduce Engine Oil Level andtheb ar showing
th eo il le velont he multifunction displa yis
orang eand lies abo ve"MAX": drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop. #
For Engine Oil Level Switch Ignition On :
switc hont he ignition in order tocheckt he
engine oil le vel. #
Engine Oil Level System Inoperative:t he sen‐
sor is defectiv eornotconnected. Visit a
qu alified specialis tworks hop. #
Engine Oil Level System Currently Unavaila-
ble:c losetheh ood.
% Ve
hicles with col doil le veld ispla ys:theo il
le ve lisa utomaticall ydispla yedont he multi‐
function displa yafter thev ehicle has been
non-operational forane xtende dperiod .Ifit
is no tpossible tomeasu rethee ngine oil
le ve l,ac orresponding messag ewill appear.
Ad ding engin eoil &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. Main
tenance and care 217

Fi
lling up thew indshield washer sy stem &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING ‑Riskoff irea nd injur yfrom
windshiel dwashe rconcentrate
Wi ndshield washer concentrat eishighlyflam‐
mable. It could ignit eifitcomes int ocontact
wi th hote ngine component parts or the
ex haus tsystem. #
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluids that
ar ea lso suitable foru se on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. Ad
ding washer fluid Wa
sher fluid reser voir (e xamp le) #
Pre-mix thew ashe rfluid in thec orrect mixing
ra tio in acontainer. #
Park thev ehicle on alevel sur face and secu re
it agains trolling away ( /pag e140). #
Ope nthe hood (/ page214). #
Pullthe cap of thew ashe rfluid con tainer 1
upwards bythet ab. #
Pour in thep re-mixed washer fluid. #
Press cap 1onto thef iller openin guntil it
audibly engages. #
Close theh ood (/ page214).
% Mix
thew ashe rfluid wit hwindshield washer
concentrat eallye ar round. Compl ywitht he
information about windshield washer fluid in
th et echnical dat a(/ pag e283).
% Compl
ywitht he fur ther information about
windshield washer fluid (/ page283) Cleaning
thew ater drain valveoft he air
intak ebox &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. 220
Maintenance and care

#
Place asuitable collector beneat hdrain hose
2. #
Switc hont he ignition. #
Open drain scr ew1 until thew ater/fuel
mixtur eemerges from drain hose 2.#
Close drain scr ew1 as soon as around
0. 2qt( 0.2l iter) of thew ater/fuel mixtur ehas
been collected.
Af ter30s econds, thee lectrical fuel pump
automaticall ystops thed ischarg eofthe
wate r/fuel mixture. #
Afterd raining, switc hoffthei gnition. #
Dispose of thec ollected water/fuel mixture
in an environmentally responsible manner,
e.g. at aqualified specialis tworks hop. #
Chec kthat drain scr ew1 has been closed.
If th ee ngine is running whil edrain scr ew 1
is open, youw ill lose fuel thro ugh drain hose
2. #
Close theh ood (/ page214). #
003A The indicator lam pdoes no tgoo ut
af te rd raining: drainthe fuel filter again. #
003ATh eindica torlam pd oesn otgo out
af te rt he second draining: consultaquali‐
fi ed specialis tworks hop.
Mercedes-Benz recommends that youh avet he
fuel filter drained at aqualified specialis twork‐
shop. Cleaning and care
Note
sonw ashingthe vehicl einana utomatic
car wash &
WARNING Risk of accident du eto
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntil theb raking
ef fect has bee nfully restored. *
NO
TERisk of damag etothe paintwork
and plastic components If
yo uw ash your vehicle in Touchles sAuto‐
matic Car Wash sy stems that use special
cleaning agents, thec leaning agentsu sed can damag
ethe paintwor korplastic components
of thev ehicle. #
Do no twash thev ehicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Mak
esuret hat thea utomatic car wash is suitable
fo rt he size of thev ehicle.
Befor ewashing thev ehicle in an automatic car
wa sh, fold in theo utside mir rors and remo veany
additional antennas. Otherwise, theo utside mir‐
ro rs,a ntennas or thev ehicle itself could be dam‐
aged.
Mak esurea nyadditional antennas ar ere-in stal‐
led and that theo utside mir rors aref ullyf olded
out again when youl eave thea utomatic car
wa sh.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing befor eusing an automatic car wash:
R thes ide windo wsand thes liding windo ware
comple tely closed.
R theb lowe rfor ventilation and heating is
switched off.
R thew indshield wiper switc hisinposition005A.
If th ev ehicle is very dirty ,wash of fexcess dirt
befor ecleaning thev ehicle in an automatic car
wa sh.
% Re
moving thew ax from thew indshield and
th ew iper rubber safter wa shing thev ehicle,
will help avoid smearing and reduce wiper
noise. Note
sonu se ofapowe rwasher &
WARNING Risk of accident whe nusing
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spra ynozzle (dirt
grinder) ma ycaus edamag etotires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly. #
Do no tuse high-p ressur ecleaning
equipment wit hround-spra ynozzle sto
clea nyour vehicle. #
Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y. Ne
veru se ap owe rwashe rinthevehicle interior.
The pressurized watercreated bythep ower 222
Maintenanc eand care

Emer
gency Re
moving the saf etyv est The saf
etyv estisl ocated in thes towa ge com‐
partment in thed rive r's door. #
Remo vethes afet yv estfromt hestow age
compartment.
% Saf
etyv ests can also be stored in thes tow‐
ag ec ompartment softherear door sand the
front-passenger door. 1
Maximu mnumber of washes
2 Maximum wash temp erature
3 Do no tbleach
4 Do no tiron
5 Do no ttumble dry
6 Do no tdry-clean
7 Thisisac lass2vest
The saf etyv esto nlyf ulfills thel egally required
st andards if it is thec orrect size and is com‐
ple tely closed.
Re place thes afet yv est:
R if damaged or if ther efle xstrip saredirty
R ifth em aximum permitted number of washes
is exc eeded
R ifth es afet yv est's fluorescenc ehasfaded Re
moving the firs t-aid kit (sof tsided) The
firs t-ai dkit (sof tsided )islocated in thes tow‐
ag ec ompartment in thef ront passenger door. #
Remo vefirs t-ai d(softsided) kit from the
stow agec ompartment. Re
moving the warning lamp The
warning lam pislocated in thes towa ge com‐
partment in thef ront-passenger door. #
Remo vethew arning lam pfromt hestow age
compartment. Emer
gency Call Sy stem Information on
thee mer gency call sy stem US
Ao nly: Your vehicle is equipped wit hthe
Emergenc yCallS ystem( "eCall"). This featur ecan
help sa velives in thee vent of an accident .eCall
in no wayreplaces assis tance pr ovided from dial‐
ing 911.
eCall onl yfunctions in areas wher emobile phone
co verage isavailable from thew ireless service
pr ov iders. Insuf ficient networ kcoverag efromt he
wireles sservic eprovide rsma yresult in an emer‐
ge ncy cal lnot being transmitted.
eCal lisas tandar dfeatur einy our Mercedes-Benz
ve hicle. In order tofunction as intended, thes ys‐
te mr elies on thet ransmission of dat adetailed in
th eT ransmit tedD atas ection that follo ws
( / pag e229). Todisable eCall, acustomer must
visit an authorized Mercedes-Benz Service
depa rtment todeactivat ethe vehicle's communi‐
cation module.
Deactivation of this module pr events thea cti‐
va tio nofa nyand all Mercedes PR Oconnect
se rvices. Af tert he deacti vatio nofe Call,a uto‐
matic eme rgency call and manua lemer gency
call will no tbeavailable.
The ignition mus tbeswitched on befor eanauto‐
matic emer gency cal lcan be made.
% eCal
lisa ctivatedatt hefactor y.
% eCall can be deactivated
byan authorized
Mercedes-Ben zdealer .Please no tethat in
th ee vent ow nershi pofthevehicle is trans‐
fe rred toano ther ow ner in its deacti vated
st ate, eCall will remain deactivated unless
th en ew owner visits an au thorized
Mercedes-Benz dealership toreactivat ethe
sy stem. Emer
gency Call Sy stem eCall can help
toreduce thet ime between an
accident and thea rrival of emer gency service sat
th es iteoft he accident. It helps locat eanacci‐
dent sit einplaces that ar edifficul ttoa ccess.
Ho wever,eve nifa vehicle is equipped wit heCall,
th is does no tmean thes ystemisO N. As such,
eCall does no treplace dialing 911int heeve nt of
an accident.
The emergency cal lcan be mad eautomatica lly
(/ page 229) or manuall y(/pag e229). Only
mak eemer gency calls if youoro ther sa rein need
of rescue. Do no tmakeane mergency cal linthe
eve nt of abreak down or asimilar situation. 228
Breakdown assis tance

Messag
einthe media displa y:
SOS NOT READY :the ignition is no tonoreCall is
no ta vailable.
During an activ eemer gency call, 0053appear sin
th ed ispla y.
Yo uc an find mor einformation on ther egional
av ailabilit yofeCall at :http://www.mercedes-
benz.com/connect_ecall
% If an emer
gency cal lisunavailable or mal‐
functioning, amessag etothis ef fect also
appea rsinthem ultifunction displa yofthe
instrument clus ter. Tr
iggering an automatic emer gency call Re
quirements:
R The ignition is switched on.
R The star terb atter yhas suf ficient charge.
If re stra int sy stems suc hasairbags or Emer gency
Te nsioning Device shave been activated af teran
accident, eCall ma yautomatically initia tean
emer gency call.
The eme rgency call has been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
The SOS button in theo verhead cont rolp anel
fl ashes until thee mer gency cal lisfinished.
It is no tpossible toimmediately end an auto‐
matic emer gency call.
If no connection can be mad etothe emer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
If an emer gency cal lhas been initia ted:
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
R Based on thec all, theo perator decides
whe ther it is necessar ytocallr escue teams
and/or thep olice tothea ccident site.
R If no vehicle occupant answers, an ambu‐
lance is sent tothev ehicle immediately. Tr
iggering amanual emer gency call #
Using theS OS but tonint heove rhead con‐
trol panel: presstheS OS button at leas tone
secon dlong.
The emer gency cal lhas been made:
R Avoice connection is made totheM ercedes-
Benz emer gency cal lcenter.
R Am essa gewitha cciden tdataist ransmitted
to theM ercedes-Benz emer gency cal lcenter.
The Mercedes-Benz emergency cal lcenter
can transmit thev ehicle position dat atoone
of thee mer gency cal lcenters.
R Remain in thev ehicle if ther oad and traf fic
conditions permit youtodosou ntilavoice
connection is es tablished wit hthe emergency
call cen ters ervice pr ovider.
If no connection can be made tothee mer gency
service seithe r,ac orresponding message
appears inthem edia displa y. #
Dialthe local emergency num berony our
mobile phone.
Ending an unintentional emer gency call #
Select 0076onthem ultifunction steering
wheel. Depress theb utton fors everal sec‐
onds. Tr
ansmitted data with thee mer gency call
sy stem Dat
atransmit tedbyt he eCall includes but is not
limited to:
R Vehicle's GPS position data
R GPS position dat aontheroute
((af ewhundred me ters befor ethe incident))
R Direction of tr avel
R Vehicle identification number
R Vehicle driv etype
R Estimated number of people in thev ehicle
R Whe ther Mercedes PR Oconnect is available
or not
R Whe ther thee mer gency cal lwas initia ted
manually or automatically
R Time of thea ccident
R Languag esetting on them ultimedia sy stem
Dat atransmit tedisv ehicle information. Fora ny
qu estions about thec ollection, use and sharing
of thee Call sy stem data, please contact MBU‐ Breakdown assis
tance 229

*
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page50). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e62). #
Deactivat eActiv eBrake Assi st (/ pag e150). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. 238
Breakd owna ssis tance