reset MERCEDES-BENZ SPRINTER 2020 MY20 with 7” screen

Diagnostic
sconnection
The diagnostic sconnectio nisonly intende dfor
th ec onnection of diagnostic devices at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident du etocon‐
necting device stothe diagnostics con‐
nection
If yo uc onnec tequipment toad iagnostics
connectio ninthevehicle, it ma yaffect the
operation of vehicle sy stems.
As aresult, theo perating saf etyoft hevehicle
could be af fected. #
Only connect thev ehicle diagnostics
connection todevices whic hhaveb een
te sted wit hregar dtot heir use and are
considered safe. &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Alwaysi ns tallth ef loor mats securely
and as prescribed in order toensure
th at ther eisa lway ss ufficient room for
th ep edals. #
Do no tuse loose floor mats and do not
place floor mats on topofo ne ano ther. *
NO
TEBatter ydisch arging from using
device sconnec tedtot he diagnostics
connection Using devices at
thed iagnostics connection
drains theb atter y. #
Chec kthe charge leve loft he batter y. #
Ifth ec har geleve lisl ow,char getheb at‐
te ry,e .g. bydriving aconsiderable dis‐
ta nce. Connecting equipment
tothed iagnostics connec‐
tion can lead toemissions monitoring information
being reset, fore xamp le. This ma ylead tothe
ve hicle failing tomee tthe requ irements of the
next emissions inspection du ring them ain
inspection. Note
sonc hanges tothee ngine output
Output inc reases can:
R chang ethe emission values.
R lead tomalfunctions.
R result in consequential damage.
The operating saf etyoft he engine is no tguaran‐
te ed in all situations.
An ytampering wit hthe engine management in
order toinc rease thee ngine output will lead to
th el oss of theN ew Vehicle Limited Warrant yand
ot her warrant yentitlements.
If yo us ellthev ehicle, infor mthe buyer of any
alterations tothev ehicle's engine output. This
ma yconstitut eapunishable of fense under
nationa llegis lation. Qualifie
dspeciali stwo rkshop
Aq ualified specialis tworks hop has then ecessary
special skills, tools and qualification stocorrectly
car ryout an ynecessar yworkony ourvehicle.
This particularly appliestos afet y-re leva nt wo rks.
Alw aysh avet he following workon thev ehicle
car ried out at aqualified specialis tworks hop:
R safety-re leva nt wo rks
R service and maintenance work
R repair work
R modifications as well as ins tallation sand con‐
ve rsions
R workon electronic components
Mercedes-Benz recommends that youu se an
authorize dMercedes-Ben zCenter fort his pur‐
pose. Ve
hicl eregistration
Mercedes-Ben zmayask its service cen ters to
car ryout tech nica linspections on cer tain vehi‐
cles. The quality or saf etyoft hevehicle is
impr ovedasar esult of thei nspection.
Mercedes-Benz can onl yinfor myou aboutv ehicle
ch ecks if it Mercedes-Benz has your registration
data. General no
tes25

#
If someone is trapped, release theb ut‐
to ni mmedia tely or pull it in order to
clos ethe side windo wagain. &
WARNING Risk of becoming trapped
whe nclosing asidew indow
Whe nclosing asidew indo w, body parts could
be trapped in thec losing area in thep rocess. #
When closing, mak esuret hat no body
parts ar einthe closing area. #
If someone is trapped, release theb ut‐
to ni mmedia tely or press theb utton in
order toreopen thes ide windo w. &
WARNING Risk of becoming trapped
whe nchildren opera tethes ide windo ws
Children coul dbecome trapped if they oper‐
at et he side windo ws,particularly when unat‐
te nded. #
Activat ethe child saf etyl oc kf or the
re ar side wind ows. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. 1
Windo wlifte r,left
2 Windo wlifte r,right #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2. The windo
wsinthef ront door scan also be oper‐
ated automaticall y. #
Toopen comple tely: brie flyp ress but ton1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Toclose comple tely: brie flyp ull but ton1
or 2 beyond thep oint of resis tance.
Au tomatic operation wills tart. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an objec
tbloc ksas ide wind owduring the
automatic closin gprocess, thes ide window
will open again automaticall y.The automatic
re ve rsing function is onl yanaid and is no ta
substitut efor your attentiveness.
% If automatic operation of
thes ide windo ws
does no twork, ther eisnoa nti-entra pment
function.
Au tomatic reve rsing function of thes ide win‐
do ws
If an object bloc ksas ide wind owduring thec los‐
ing process, thes ide windo wwill open again
automaticall y.The automatic reve rsing function is
onl yana id and is no tasubstitut efor your atten‐
tiveness. #
During thec losing process, mak esuret hat no
body parts ar einthe closing area. &
WARNING Risk of becoming trapped
despit ether ebeing reve rsep rotection on
th es ide window
The reve rsef unction does no treact:
R Tosoft, light and thin objects, e.g. fingers
R Over thel ast 00CFin (4 mm) of thec losing
path
R During resetting
R When thes ide windo wisclosed again
manuall yimmediatel yafter automatic
re ve rsing
This means that ther everse function cann ot
pr eve nt someone from becoming trappe din
th ese situations. #
During thec losing process, mak esure
th at no body parts ar einthe closing
area. #
If someone becomes trapped, press the
0062 button toopen thes ide window
again. Opening and closing
59

#
Adjus tthe seat int othe desired position. #
Press memor ybutton Mtogether wit hone of
th ep rese tp osition buttons 1,2or3.
An acou stic signal sounds .The settings are
st ored. #
Tocall up: press and hold ther ele vant preset
position button 1,2or3u ntilthef ront seat is
in thes tore dp osition. Ro
tating thef ront seats &
WARNING Risk of inju ryor deat hifthe
driver's seat and front-passenge rseat
ar en otengaged
If th ed rive r's and front-passenger seats are
no te ngaged in thed irection of tr avelduring
th et rip, ther estraint sy stems cann otoffer
pr otection as intended. #
Enga gethed rive r's and front-passenger
seat in thed irection of tr avel befor ethe
engine is star ted. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the st
eering wheel or them irro ra nd fast en
yo ur seat belt. Yo
uc an rotate thed rive r's and front passenger
seat 50° and 180°. The seats engag ebothina nd
opposit etothe direction of tra velasw ell as at
50° tothee xit. #
Ensu rethat thep arking brak eisapplied and
th eb rake leve risf olded down wardsasf ar as
it will go (/ page141). #
Adjus tthe steering wheel in suc hawaythat
th er eiss ufficient free space torotate and
adjus tthe driver's seat (/ page76). #
Slidethe front passenger seat forw ardb efore
ro tating it (/ page 64). #
Torotat ethe sea t:push le ver1towa rds
th ed oor and rotate thes eat slightl yinw ards.
The rotatio nd eviceisu nlocked. #
Release le ver1again. #
Rotate thes eat byaround 50 °outwa rdsor
in wa rdsi ntot he requ ired position. 70
Seatsand stow age

#
Inser tthe lens in thel am ph ousing until it
engages. #
Place thel ens wit hthe lam phousing in posi‐
tion and engag eit. Wi
ndshield wipers Switching
thef ront windshield wiper sonand
off 1
00D4 Singlew ipe/wiping wit hwashe rfluid
0047 005AWindshield wipe rsoff
0048 0062 Intermittent wiping, normal
Ve hicles wit hrain sensors: automatic wiping,
normal
0049 0063 Intermit tent wiping, frequent
Ve hicles wit hrain sensors: automatic wiping,
frequent
004A 00AA Continuous wiping, slow
004B 00A9 Continuous wiping, fast#
Turn thec ombination switc htothe cor re‐
sponding position 0047–004B. #
Single wipe/washing: presstheb utton on
th ec ombination switc hinthe direction of
ar row 1.
R 00D3 Single wipe
R 00D4 Wipes wit hwashe rfluid Switching
ther ear windo wwiperon/off 1
00E2 Single wipe/wash
2 00C5 Intermittent wiping #
Single wipe: press button1tothep oint of
re sis tance. #
Wiping with washer fluid: press button 1
be yond thep oint of resis tan ce. #
Toswitc hintermittent wiping on or off:
press button 2.
If th er ear windo wwiper is swit ched on, the
00C5 symbol will appearont he Instrument
Displa y. Re
placing the windshiel dwiper blades &
WARNING Risk of becoming trapped if
th ew indshield wiper sareswitched on
while wiper blades ar ebeing replaced
If th ew indshield wiper sbegin tomo vewhile
yo ua rechanging thew iper blades, youc an
be trapped bythew iper arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor echanging the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. Light and vision
95

%
If
th ew iper blades ar eworno ut, they will not
wipe thew indshield proper ly.R eplace the
wiper blades twic eayear,prefera blyin
spring and fall. #
Fold wiper arm 3away from thew indshield. #
Hold wiper arm 3and tur nthe wiper blade
aw ay from wiper arm 3inthed irection of
th ea rrow asfarasitw illg o. #
Slide catch 2upwards in thed irection of the
ar row until it engages. #
Fold bac kthe wiper blade ont othe wiper arm. #
Remo vewiper blade 1from wiper arm. #
Inser tnew wa sher blade 1intheh older on
wiper arm 3.
When doing so, take intoa ccount thed iffe re nt
lengths of thew iper blades:
R Driver's side: long wiper blade
R Front-passenger side: shor twiper blade #
Slide catch 2down wardsu ntil it engages. #
Fold wiper arm 3bac kontot he windshield. Re
placing the windshiel dwiper blades (WET
WIPER SYSTEM) &
WARNING Risk of becoming trapped if
th ew indshield wiper sareswitched on
while wiper blades ar ebeing replaced
If th ew indshield wiper sbegin tomo vewhile
yo ua rechanging thew iper blades, youc an
be trapped bythew iper arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor echanging the
wiper blades. &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. %
If
th ew iper blades ar eworno ut, they will not
wipe thew indshield proper ly.R eplace the
wiper blades twic eayear,prefera blyin
spring and fall. #
Fold wiper arm 3away from thew indshield. #
Hold wiper arm 3and tur nthe wiper blade
aw ay from wiper arm 3inthed irection of
th ea rrow asfarasitw illg o. #
Slide catch 2upwards in thed irection of the
ar row until it engages. #
Remo vewiper blade 1from thew iper ar min
th ed irection of ar row4. #
Carefull yremo vehose 5from thew iper
blade. #
Attach hose 5tothen ew wiper blade. #
Inser tnew wa sher blade 1intheh older on
wiper arm 3.
When doing so, take intoa ccount thed iffe re nt
lengths of thew iper blades:
R Driver's side: long wiper blade
R front-passen gers ide :shor twiper blade #
Slide catch 2down wardsu ntil it engages. #
Fold bac kthe wiper blade ont othe wiper arm. 96
Light and vision

Electroni
cleve lcontrol starts automaticall yifthe
ignition is switched on. Operation is only possible
af te rt he parking brak ehas been applied.
Elect ronic le velc ontrol per form sas elf-chec kreg‐
ularly when it is activated and while in use. Indi‐
cator lamp 7onther emo tecontrol lights up for
about one second when yous wit ch on thei gni‐
tion.
Ther eisam alfunction if indicator lamp 7
beha vesint hefollowing ways:
R The indicator lam pdoes no tlight up when you
switc hont he ignition.
or
R The indicator lam pthen lights up again or
fl ashes.
In addition ,awarning tone is emitted from the
re mo tecontrol fora pproxima tely 30 seconds.
Th ef ault that has been de tected can be shown
using thei ndicator lamps (signaling of fault
codes). #
Park thev ehicle, leaving thei gnition switched
on. #
Appl ythe parking brake. #
Toraise or lo werthe vehicl elevel: press
and hold button 4or5 until thev ehicle
le ve lreaches ther equired height.
The indicator lam pinbutton 4or5 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4or5 lights up. #
Tolowe rautomatical ly:brie flyp ress but ton
5 .
Electroni cleve lcontrol automaticall ylow ers
th ev ehicle tothen extlow er position:
R From theh ighes tposition todriving le vel
R From driving le veltot he lo west position
The indicator lam pinbutton 5flashes as
lon gast hevehicle le velisb eing changed. When
thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 5lights up.
% By pressing button
4during them ovement,
th eo riginal position will be reset. #
Toraise automaticall y:briefly press button
4.
Elect ronic le velc ontrol automaticall yraises
th ev ehicle tothen exth igher position:
R From thel owest position todriving le vel
R From driving le veltot he highes tposition
The indicator lam pinbutton 4flashes as
lon gast hevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 4lights up.
% By pressing button
5during them ovement,
th eo riginal position will be reset. #
Toraise or lo werautomatical lyto driving
le ve l(center position): press and hold but‐
ton 6.
Electroni cleve lcontrol automaticall yraises or
lo we rsthev ehicle todriving le vel. #
Tosave thes etvehicl eleve l:se tthe
re qu ired vehicle le vel. #
Press and hold button 1or2 until youh ear
at one.
The vehicle le vels et has been sa vedonc orre‐
sponding button 1or2. #
Tocall up thes ave dvehicle le vel:briefly
press button 1or2.
Electronic le velc ontrol automaticall yraises or
lo we rsthev ehicle tothes ave ddriving le vel.
The indicator lam pinbutton 1or2 flashes
as lon gasthevehicle le velisb eing changed.
When thev ehicle le velh as been set, thei ndi‐
cator lam pinbutton 1or2 lights up.
% Service mode ma
yonlybea ctivated or deac‐
tivated at aqualified specialis tworks hop by
trained pe rsonnel. In service mode, thea ir
suspension sy stem is deactivated form ainte‐
nance or fault de tection. #
Toactivat eservic emode: press button 3.
Service mode is activ eand thei ndicator lamp
in button 3lights up continuousl y. #
Todeactivat eservic emode: press button
3.
Service mode is deactivated and thei ndicator
lam pinb utton 3goes out. 13 0
Driving and pa rking

#
Toswitc hona utomaticall y:driv eato ver
6.2 mph(10 km/h) or release thep arking
brake.
Elect ronic le velc ontrol controls thev ehicle
le ve la utomaticall y.
Using theb uttonint he control panel #
Park thev ehicle, leaving thei gnition switched
on. #
Appl ythe parking brake. #
Toraise or lo werthe vehicl elevel: press
and hold button 1or2 until thev ehicle
le ve lreaches ther equired height. #
Tolowe rautomatical ly:brie flyp ress the
lo we rsection of switch 2.
Electronic le velc ontrol automaticall ylow ers
th ev ehicle tothen extlowe rposition:
R From theh ighes tposition todriving le vel
R From driving le veltot he lo west position
% By pressing button
1during them ovement,
th eo riginal position will be reset. #
Toraise automaticall y:briefly press the
lo we rsection of switch 1.
Electronic le velc ontrol automaticall yraises
th ev ehicle tothen exth igher position:
R From thel owest position todriving le vel
R From driving le veltot he highes tposition
% By pressing button
2during them ovement,
th eo riginal position will be reset. #
Toswitc hona utomaticall y:driv eato ver
6.2 mph(10 km/h) or release thep arking
brake.
Elect ronic le velc ontrol controls thev ehicle
le ve la utomaticall y. Using
theb uttonint herear comp artment #
Park thev ehicle, leaving thei gnition switched
on. #
Appl ythe parking brake. #
Toraise or lo werthe vehicl elevel: press
and hold button 1or2 until thev ehicle
le ve lreaches ther equired height. #
Tolowe rautomatical ly:brie flyp ress the
lo we rsection of switch 2.
Electronic le velc ontrol automaticall ylow ers
th ev ehicle tothen extlowe rposition:
R From theh ighes tposition todriving le vel
R From driving le veltot he lo west position
% By pressing button
1during them ovement,
th eo riginal position will be reset. #
Toraise automaticall y:briefly press the
lo we rsection of switch 1.
Electronic le velc ontrol automaticall yraises
th ev ehicle tothen exth igher position:
R From thel owest position todriving le vel
R From driving le veltot he highes tposition
% By pressing button
2during them ovement,
th eo riginal position will be reset. #
Toswitc hona utomaticall y:driv eato ver
6.2 mph(10 km/h) or release thep arking
brake.
Elect ronic le velc ontrol controls thev ehicle
le ve la utomaticall y. Driving and pa
rking 131

Instrument Displa
ywithc olor display
St andar ddispla y(example)
1 Trip dis tance
2 Totald ista nce Instrument Displa
ywithb lacka nd whit edisplay
St andar ddispla y(example)
1 Trip dis tance
2 Totald ista nce Instrument Displa
ywithc olo rdisplay
Tr ip computer (e xamp le)
1 Distance co vered( from start/ from reset)
2 Driving time (from start/from reset)
3 Averag espeed (from start/from reset)
4 Averag efuel consum ption (from start/from
re set) Instrument Displa
ywithb lacka nd whit edisplay
Tr ip computer (e xamp le)
1 Distance co vered( from start/from reset)
2 Driving time (from start/from reset)
3 Averag espeed (from start/from reset)
4 Averag efuel consum ption (from start/from
re set) Re
setting values on theo n-boa rdcompu ter
trip menu On-board computer:
4 Trip
% The spelling of
thed ispla yedm ain menu may
dif fer. Therefore, pa yattention tothem enu
ove rviewf orthei nstrument display
(/ page175).
Yo uc an rese tthe values of thef ollowing func‐
tions:
R Trip Odometer:
- Reset Trip Odometer?
R Trip computer:
- FromS tart
- FromR eset
R ECOd isplay #
Selec tthe function that is tobe rese ta nd
confir mthis selection. #
Confir mtheReset Values? promptwith Yes. In
stru ment Displa yand on-boar dcomputer 17 9

Entering
character sonthetouchscreen
Usin gthe keyboard 1
Input line
2 Showssuggestions during entr y(ifav ailable)
3 Deletes an entry
4 Deletes
Pressing brief lydele test he las tcharacter
entered
Pressi ngand holdin gdeletest he entry
5 Accepts an entry
6 Enter saspace
7 Changes thek eyboar dlanguage
8 Switches todigits and special characters
(le vel2)
AB Cs witches toletter s(leve l1)
9 Pressin gbrief ly switches between upper-case
and lo wer-case letters
Pressing and holding switches toupper-case
letter spermanent ly
In le vel2w ith# += switches toadditional
special character s(leve l3) #
Call up thec haracter entr ytorenam eafavor‐
ites, fore xamp le (/ page190).
The keyboar disshown. #
Press brief lyon acharacter key.
The character is entered in input line 1.Sug‐
ge stions ar eshown in 2. #
Toselect asuggestion: select one of the
entri es. #
Ifav ailable, displa yadditional suggestions
with 0047 or0048. #
Resume character input. #
Toenter an alternativ echaracter: press
and hold acharacter. #
Select thec haracter. #
Toend character input: presstheG but‐
to n.
% The
available editing function sdepen dont he
editing task ,the languag esetand thec harac‐
te rl eve l.
Setting thek eyboar dfor character entry
Multimedi asystem:
4 Settings 5
System 5
Controls
5 Keyboards and Handwriting #
Confirm Select keyboards.
Select thek eyboar dlanguag einthe list. Sy
stem settings Display
Configuring displa
ysettings
Multimedia sy stem:
4 © 5
Settings 5
System 5
Display
Displa ybrightness #
Select Display Brightness . #
Select abrightness value.
Switching thed ispla yoff/on #
Off: select Display Off . #
On: press abutton, 002B,f orexample.
Swit ching thet em peratu re displa yon/off #
Select Temperature Display . #
Select Outside Temp. orCoolan tTempera-
ture.
The selec tedt emperatur eisdisplayedint he
instrument clus ter. Time
and date Setting
thet imea nd da teautomatically
Multimedi asystem:
4 © 5
System 5
Time and Date #
Deactivate 0053Manual Time Adjustment.
The time and dat eareseta utomaticall yfor
th es elected time zonea nd summer time
option. MBUX multimedia sy
stem 191

Ac
tivating/deactivatin gWi-Fi
Multimedia sy stem:
4 © 5
Settings 5
System
5 Wi-Fi &Bluetooth #
Switch Wi-Fion or off.
If Wi-Fi is deactivated, communication via Wi-
Fi to all devices is inter rupte d. Sy
stem language Note
sont he system language
This function allo wsyoutod etermine thel an‐
guag efor them enu displa ys.T he selected lan‐
guag eaffects thec haracter savailable fore ntr y.
Setting thes ysteml anguage
Multimedia sy stem:
4 © 5
Settings 5
System
5 Language #
Setthe language. Setting
thed istance unit Multimedia sy
stem:
4 © 5
System 5
Units #
Select kmormi. #
Inthem ultifunction displa yofthe Instrument
Displa y,switc hthe Additional Speedometer
displa yon. Re
setting them ultimedia sy stem (rese tfunc‐
tion) Multimedia sy
stem:
4 © 5
Settings 5
System 5
Reset
Pe rsonal dat aisdeleted, fore xamp le:
R Statio npresets
R Connected mobile phones
Aq uer yappear sagain asking if thes ystem
should reall yber eset. #
Select Yes.
If PIN pr otection is activated, apromp tappears
asking if youa lso wish torestor et his tothef ac‐
to ry settings during areset. #
Select Yes. #
Enter thec urrent PIN.
The PIN is reset.
or #
Select No.
The cur rent PIN stay st he same af terr eset‐
ting.
% If
yo uh ave forg otteny our PIN ,anauthorized
Mercedes-Ben zCenter can deactivat ethe
PIN pr otection fory ou.
Ap romp tappear sagain asking whe ther you
re all yw ish toreset. #
Select Yes.
The multimedia sy stem is rese ttot hefactory
settings.
Re setting using abutton #
Press bo th the002Band\ buttons at the
same time until them ultimedia sy stem
re starts (at leas t15seconds).
The multimedia sy stem is restar ted. No data
is dele tedd uring this process. Ve
hicl einformation Displaying
vehicl edata Multimedi
asystem:
4 © 5
Info #
Select Vehicle .
The vehicle dat aisdisplayed. Displaying engine data
Multimedia sy
stem:
4 © 5
Info #
Select Engine.
The engine dat aisdisplayed.
% The
values fore ngine outpu tand engine tor‐
qu em aydeviat efromt he nominal values.
Items that can influenc ethis are, fore xam‐
ple:
R Engin espeed
R Sea le vel
R Fuel grade
R Outside temp erature Calling up
thef uel consum ption indicator Multimedia sy
stem:
4 © 5
Info #
Select Consumption .
Ad ispla ywithc urrent and average consu mp‐
tio nf igures is displa yed. MBUX multimedia sy
stem 19 3