wheel MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

#
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Holdcargo tie-down ring C between the
inde xfinger an dmiddlefinger an dplace your
th umb thro ugh ther ing of carg otie-down ring
B and ont othe centra lpressur epoint. #
Use your thumb topush thel ocking pin down
as farasitw illg o. #
Push cargo tie-down ring C nea rthe load
th ro ugh then otch es on rack rail2 and mo ve
it appr oximately 0.5 in (1 2mm). #
Remo veyour thumb from thep ressur epoint
and slide cargo tie-down ring C unti lit
engages. #
Turn ther ing of carg otie-down ring B unti lit
is pe rpendicular tothel ongitudinal axis of
cargo tie-down ring C.
Cargo tie-down ring C is secu red.
Re moving cargo tie down rings #
Turn ther ing of carg otie-down ring B unti lit
is pa rallel tothel ongitudinal axis of cargo tie-
down ring C. #
Grip cargo tie-down ring C as described
ab ove unde rins talling and use your thumb to
push thel ocking pin down as farasitw illg o. #
Slide cargo tie-down ring C and pull it down
and ou tthrough then otch es of rack rail2.
At tachin gthe hea dlashing &
WARNING Risk of inju rydue toincor‐
re ctly secu redl oads
When theh ook sont he head lashing are
attached tother ing soft he sliders, thes lid‐
er sc ould come loose. The load ma ycome
loose, fall down and injur epeople, for
ins tance when they enter or load and unload
th ec argo compartment. #
Onlyattach theh ook sont he head lash‐
ing tother ing soft he cargo tie-down
ri ngs. %
The hoo
kson head lashing 3mayonlybe
attached tother ing sofc argo tie down rings
B. #
Chec kthat thel oad is seated securel y. #
Toattac hthe hea dlashing: tensio nhead
lashing 3at bo thends of load 6and
attac htwo hooks Aoftheh ead lashing to
th er ing sofc argo tie down rings B. Placing
aloa dont he wheel ar ch
Compl ywitht he impor tant sa fety no tesu nder
"No tesonl oading" (/ page178). #
Place theo bject sonw heel ar ch2 and lash
th em using tie-down eyes 1(/ page180).
% Aw
heel ar chma ybes ubjected toaload of
33 0lb( 150k g). 184
Transporting

ASS
YSTP LUSs ervice in terv al display Fu
nction of theA SSYSTP LUSs ervice in terv al
display The ASS
YSTP LUSs ervice inter vald ispla yont he
instrument display prov ides informatio nonthe
re maining time or dis tance be fore then ext
service due date.
Yo uc an hide this service messag ebyusingthe
bac kbutton on thel eft-hand side of thes teering
wheel.
Yo uc an obtain fur ther information concerning
th es ervicing of your vehicle from aqualified spe‐
cialis tworks hop, e.g. an authorized Mercedes-
Benz Center. Displaying
thes ervice du edate On-boa
rdcomputer:
4 Service 5
ASSYSTP LUS
The next service due dat eisdisplayed. #
Toexitth ed ispla y:press theb ackb utton on
th el eft-hand side of thes teering wheel.
Bear in mind thef ollowing related topic:
R Operating theo n-boar dcom‐
puter(/ page170) Car
rying out maintenance workregular ly *
NO
TEPrematur ewear thro ugh failur eto
obser veservice due dates Service
workwhic hisn otcar ried out at the
ri ght time or incomple tely can lea dto
inc reased wear and damag etothevehicle. #
Alwayso bser vethep rescribed service
inter vals. #
Alwaysh ave thep rescribed service
wo rkcar ried out at aqualified specialist
wo rkshop. Special service
requ irements The prescribed service inter
valisb ased on nor‐
mal vehicle use. Maintenance workwill need to
be per form ed mor eoften than presc ribed if the
ve hicle is operated under arduous conditions or
increased loads. Examples of arduous operating conditions:
R Regular city driving wit hfrequ ent intermedi‐
at es tops
R Mainly short-dis tance driving
R Frequent operation in mountainous terrain or
on poor road sur faces
R Whe nthe engine is of tenl eftidling forl ong
periods
R Operation in particula rlyd usty conditions
and/o rifair-reci rculation mod eisfrequ ently
used
In these or similar operating conditions, ha vethe
interior air filter ,engin eair cleaner ,engin eoil and
oil filter etc. changed mor efrequ ently .Ifthevehi‐
cle is subjected tohigher loads, thet ires mus tbe
ch eckedm oref requ entl y.Yo uc an obtain fur ther
information at aqualified specialis tworks hop. Batter
ydisconnection periods The ASS
YSTP LUSs ervice in terv al displa ycan
onl ycalculat ethe service due dat ewhen the
batter yisconnected. #
Notedown thes ervice due dat edispla yedon
th eI nstrument Displa ybefor edisconnecting
th eb atter y(/pag e185). Engine comp
artment Opening and closing
theh ood &
WARNING Risk of accident if thee ngine
hood is unlatched while driving
An unloc kede ngin ehood ma yopen up when
th ev ehicle is in motion and bloc kyour vie w. #
Neveru nlatc hthe engine hood while
driving. #
Befor eevery trip, ensur ethat thee ngine
hood is latched. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. Maintenance and care
18 5

Obser
vethef ollowing no tes: Note
sonc leaning and car eA voiding paintwor kdamage
Pa int
R
Insect remains: soak wit hinsect
re mo vera nd then wash off.
R Birdd roppings: soak wit hwater and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubg entl ywitha
clo thsoaked in petroleum ether or
lighter fluid.
R Brak efluid: wash of fwithw ater.
R Tars tains :use tarr emo ver.
R Wax: us eas ilicone remo ver. R
Do no taffix sticke rs,f ilms or similar.
R Remo vedirtass oon as possible.
Mat tefinish
R
Onlyuse car eproducts appr ovedfor
Mercedes-Benz. R
Do no tpolish thev ehicle and alloy
wheels.
R Do no tuse aw ash program that
end swithah otwa xtreatment in
au tomatic car washes.
R Do no tuse paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repair scarried out in a
qu alified specialis tworks hop onl y. Note
sont he car eofvehicle parts &
WARNING Risk of entrapment if the
windshield wiper sareswit ched on while
th ew indshield is being cleaned
If th ew indshield wiper saresetinm otion
while youa recleanin gthe windshield or
wiper blades, youc an be trapped bythew iper
arm. #
Alwayss witc hoffthew indshield wipers
and thei gnition befor ecleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from thet ail‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If youc om eintoc ontact wi th these
car parts, youc oul db urny ourself. #
Alwaysbep articularly careful when in
th ev icinit yoft hetailpipe and tailpipe
trims and supervise children very
closely whe ninthis area. #
Befor eanycon tact, allo wthe car parts
to cool down. Maintenance and care
19 5

Obser
vethef ollowing no tes: Note
sonc leaning and car eP reve nting damag etothevehicle
Wheels/rims Usewate rand acid-free whee lcleaner. R
Do no tuse acidi cwhee lcleaner sto
re mo vebrak edust. Otherwise, wheel
bolts and brak ecomponents ma ybe
damaged.
R Toavo id cor rosion of brak ediscs and
brakepads, driv efor afew minutes
af te rc leaning befor eparking the
ve hicle. The brak ediscs and brake‐
pads warm up and dr yout.
Wi ndo ws
Clean wind owsinside and outsid ewitha
dam pcloth and wit hacleaning agent
re commended forM ercedes-Benz . Do no
tuse dr ycloth sora brasiv eorsol‐
ve nt-based cleaning agents toclea nthe
insid eofw indows.
Wi per blades
Carefully clea nthe folded-a wayw iper
blade swithad ampcloth. Do no
tclean thew iper blades tooo ften.
Exterior
lighting Clean
thel enses wit hawetspong eand
mil dc leaning agent, e.g .car sha mpoo. Onl
yuse cleaning agents or clo thss uita‐
ble forp last ic lenses.
Sensors Cleanthes ensor sinthe front and rear
bumper and in ther adiator grill wit ha
sof tcloth and car shampoo. When usin
gapowerwashe r,ke ep am in‐
imum dis tance of 11.8 in (30 cm).
Re ar view
camera and
360° Cam‐
era Use clea
nwater and asoftc loth toclean
th ec amer alens. Do no
tuse ap owe rwashe r.
Tr aile rhitch
R
Remo vetrace sofrustont he ball,
e.g. wit hawireb rush.
R Remo vedirtw ithal int-free clo th.
R Afterc leaning, lightly oil or grease
th eb all head.
R Obser vethen otes on car einthe
trailer hitc hmanufactu rer's operat‐
ing instructions. Do no
tclean theb all nec kwithap ower
wa sher or sol vent.
Slidin gdoor
R
Remo vefore ign object sfromt he
vicinity of thec ontact plates and
contact pins of thes liding door.
R Clean thec ontact plates and contact
pins wit hamild cleaning agent and a
sof tcloth. Do no
toilor grease thec ontact plates
and thec ontact pins. 19 6
Maintenance and care

Note
sonc leaning and car eP reve nting damag etothevehicle
Headliner Clean withasoftb rush or dr yshampoo.
Clo thseat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pm icrofiber clo th
and a1%s oapsuds solution toclea nthe
entir eseat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse an yoil-based cleaning and
car eproducts.
Imitation
leather seat
co vers Va
cuu mupd irts uchasc rumb sord ust
and then use adam pcotto ncloth and a
1% soapsuds solution toclea nthe entire
seat co ver.Do no tspot-clean.
Use cleaning and car eprodu cts recom‐
mende dfor Mercedes-Benz . Do no
tuse am icrofiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Genuine
leather seat
co vers Re
gular lyvacuu mupd irts uchas
crumb sordusta nd then use adamp
cotton clo thtoclea nthe entir eseat cov‐
ers.
Fo rh eavy soiling: use alea ther care
agent recommended byMercedes-Benz
fo ra ftertreatment. Do no
tuse am icro fiber clo th.
Do no tuse anyo il-based cleaning and
car eprodu cts.
Ste ering
wheel and
ge ar or
selector
le ver Clean wit
hadampcloth.
Pe dals and
floo rmats Clea
nwithad ampcloth .D onotuse an ycleaning and car eprod‐
ucts.
Ve hicl einte‐
ri or Clean wit
hadampcloth. R
Do no tuse ap owe rwashe r.
R Allo wthe vehicle interior todryc om‐
ple tely af terc leaning.
R Do no tallow liquids topenetra teinto
ga ps or cavities.
Curtains The curtains ma yonlybed rycleaned. Do no twash thec urtains. 19 8
Maintenance and care

Flat tire
Note
sonf lat tires &
WARNING Risk of an accident whe ndriv‐
ing wi thaflat tire
Af lat tir egreatl yimp airsd rivin gc haracteris‐
tics, as well as steering and braking. #
Do no tdrive wit haf lat tire. #
Remo vethef lat tir eand ins tallthe
spar ewheel or consult aqualified spe‐
cialis tworks hop. Depending on
your vehicle's equipment, in the
eve nt of aflat tir eyou ha vethef ollowing possibil‐
ities:
R Youc an call breakdown assis tance via the
breakdown assis tance cal lbuttonint heove r‐
head control panel (/ page176).
R Chang ethe wheel (/ page234). Batte
ry Note
sont he12Vb attery &
WARNING Risk of an accident du eto
wo rkcar ried out incor rectly on theb at‐
te ry
Wo rkcar ried out incor rectl yont he battery
can, fore xamp le, lead toas hor tcircuit .This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, fore xamp lethel ighting sys‐
te m, ABS (anti-loc kbraking sy stem) or ESP ®
(Elect ronic Stabilit yProgram). The operating
saf etyofy ourvehicle ma yberestricted.
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R when braking
R inthee vent of ab rupt steering maneuvers
and/or when thev ehicle's speed is not
adap tedtot heroad conditions #
Inthee vent of ashortcircui tora simi‐
la ri ncident, contact aqualified special‐
is tw orks hop immediately. #
Do no tcontinue driving. #
Alwaysh ave workon theb atter ycarried
out at aqualified specialis tworks hop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page147) Mercedes-Benz
recommends that youh avet he
12 Vb atter yreplaced at aqualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youw ant toreplace theb atter yyourself,
obser vethef ollowing information:
R Alwaysr eplace afaulty batter ywithab attery
whic hfulfills thev ehicle's specific require‐
ments.
R Carryove rdetachable parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
batter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallthe existin gorn ewlysupplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore.
Fo rs afet yr easons, Mercedes-Benz recommends
th at youo nly use bat teries that ha vebeen tested
and appr ovedfor your vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
aci db urns should theb atter ybed amaged in an
accident. &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rksw hich
ma yignit ethe highl yflammable gasm ixture
in theb atter y. #
Todischar geanye lectrostatic charge
th at ma yhave built up, touc ht he me tal
ve hicle body befor ehandling theb at‐
te ry. The highly
flammable gasm ixtur eisc reated while
th eb atter yisc harging and when jump-s tarting. &
WARNING Danger of chemical burns
from theb atter yacid
Batter yacid is caustic. #
Avoid contact wit hthe skin, eyes or
clo thing. #
Do no tlean overthe batter y. #
Do no tinhal ebattery gases. Breakdown assis
tance 201

Example: jump-s
tart connection
% Right-hand driv
evehicle: thej ump-s tart
connection ma ybeonthe opposit eside. #
Remo vethec ove rfromt he positiv eterminal
on thed onor batter y. #
First,c onnec tthe positiv eterminal clam pof
th ej umper cables/charging cables tothe
positiv eterminal of theo ther vehicle's bat‐
te ry. #
With positiv eterminal clamp 2ofthe
jumper cable/charging cable ,slide ther ed
pr otectiv ecap on jump-s tarting connection
1 bac kwithac lockwise turn. #
Connect theo ther positiv eterminal clam pto
th ep ositiv eterminal of jump-s tart connection
1. #
During starting assistance: star tt he engine
of thed onor vehicle and le titrun at idle
speed. #
Firs t, connect then egativ eterminal clam pof
th ej umper cable/charging cable tothen ega‐
tiv ep ole of thed onor batter y. #
Connec tthe other negativ eterminal clam pof
th ej umper cable/charging cable toag round
po int on your ow nv ehicle (a bar emetal part
in thee ngine compartment). #
During starting assistance: star tt he engine
on your ow nv ehicle. #
When charging: star tt he chargin gprocess. #
During starting assistance: lett he engine
ru nf or afew minutes. #
During starting assistance: beforediscon‐
necting thej umper cable, switc honanelec‐
trical consumer on your ow nv ehicle, e.g. the
re ar wind owheater or lighting. When
thes tartin ga ssis tance/charging proces sis
comple te: #
Remo vethej umper cables/charging cables
in reve rseo rder:first then egativ eclam pfrom
th eg round point in thee ngine compartment,
th en then egativ eclam pfromt he donor bat‐
te ry.T he nt he positiv eclam pfromt he posi‐
tiv et erminal of jump-s tart connection 1,
th en thep ositiv eclam poft he donor batter y.
The redp rotectiv ecap springs bac ktoits ini‐
tial position when positiv eterminal clamp 2
is disconnected from jump-s tarting connec‐
tion 1.
Yo uc an obtain fur ther information at aqualified
specialis tworks hop. Installing/removing
thef loor co vering (vehi‐
cles with rear wheel drive) &
WARNING Risk of accident du eto
object sinthe driver's foot we ll
Object sinthe driver's foot we ll ma yimp ede
pedal tr avel or bloc kadepressed pedal.
This jeopardizes theo perating and road
saf etyoft hevehicle. #
Stow all object sinthevehicle securely
so that they canno tget intot he driver's
fo ot we ll. #
Ensur efloor mats and carpets cannot
slip and pr ovide suf ficient room fort he
pedals. #
Do no tlay multiple floor mats or carpets
on topofo ne ano ther. #
Switc hoffall electrical consumers. 204
Breakdown assis tance

#
Toremo ve: unscr ewscrews 3and remo ve
trim 2. #
Remo vefloor co vering 1. #
Toinstall: insertfloor co vering 1 and align
it at theb ase of thed rive r's seat and at the
door sill. #
Put trim 2in place and scr ewscrews 3
bac kin. Disconnecting
thes tar terb attery *
NO
TEDama getoelectrical assemblies Elect
rical assemblies could be damaged if the
st ar terb atter yisd isconnected whil ethe
engine is running. #
Switc hoffthee ngine. Then, release the
batter yclamps of thes tarter batter y. #
Alwaysd isconnect thes tarterb atter yin
th eb atter ycase in thel eftf ootwell firs t.
Otherwise, electrica lassemblies, e.g.
th ea lternator ,could be damaged. *
NO
TEDama getothev ehicle's electron‐
ics If
yo udon otdisconnec tthe batter yasdescri‐
bed here, thev ehicle's electronics could be
damaged. #
Alwaysd isconnect thes tarterb atter yin
fo llowing thes equence, and do not
re ve rset he batter yterminals under any
circums tances. Otherwise, thev ehicle's
electronics could be damaged. Ve
hicles wit hrear wheel drive %
If
th ev ehicle is expected tobe par kedf or an
ex tende dperiod or ou tofuseforl onger than
fo ur we eks, obser vethei nformation on park‐
ing thev ehicle forane xtende dperiod
(/ page 144). #
Vehicles with abatter ymain switch:
re mo vethem ain switc hofthe battery
(/ page121). #
Vehicles without abatter ymain switch:
switc hoffall electrical consumers. #
Switc hoffthee ngine and thep ower suppl y. #
Remo vethef loor co vering (/ page 204). #
Remo vescr ews 1and slide batter ycover
2 inthed irection of thea rrow.
The scr ewsm ustp rotrud eoverthe lar ger
re cesses. #
Remo vebatter ycover 2upwards. #
Firstloosen and remo vethen egativ eterminal
clam pont he batter ysothatthec lam pisno
longer in contact wit hthe term inal. #
Remo vethep ositiv eterminal clam pcover. #
Loose nthe positiv eterminal clam pand fold it
up tothes ide, toge ther wit hthe prefuse box. Breakdown assis
tance 205

Re
moving/installin gthe star terb attery Ve
hicles with rear wheel drive: removing the
st ar terb attery #
Disconnect thes tarter batter y(/ pag e205). #
Remo vebreather hose 1withthe connector
brac ketfromt he connection on thed egassing
co ver. #
Pull out and remo vescr ews 2of brac ket3
up wa rds. #
Slide thes tarter batter yfromi ts anchorag ein
th ed irection of tr avel. #
Foldtheb arsoft hestar terb atter yupwards
and remo vethes tarter batter yfromt he bat‐
te ry box.
Ve hicles with rear wheel drive: installin gthe
st ar terb attery #
Whe nreconnecting thes tarter batter y,
obser vethes afet ym easures and pr otection
no tes( /pag e202). #
Inser tthe star terb atter yintot he batter ybox. #
Fold down theb arsoft hestar terb atter y. #
Slide thes tarter batter yintoi ts anchorag ein
th eo pposit edirection tothed irection of
tra vel. #
Inser tbrack et 3 . #
Tighten scr ews2on brac ket3whic hholds
th eb atter yinp lace. #
Attach breather hose 1withthe connector
brac kettot he connection of thed egassing
co ver. #
Reconnect thes tarter batter y(/pag e205).
Mercedes-Benz recommends that youh ave the
st ar terb atter yreplaced at aqualified specialist
wo rkshop, e.g. an authorized Mercedes-Benz
Center.
If yo uw ant toreplace thes tarter batter yyourself,
obser vethef ollowing no tes:
R Alwaysr eplace adefectiv estarter battery
wit has tarter batter ywhichm eets thes pe‐
cific requirements of thev ehicle.
R Carryover de tach able parts suc hasthevent
hose, elbo wfittin gort erminal co verfromt he
st ar terb atter ytober eplaced.
R Mak esuret hat thev ent hose is alw aysc on‐
nected toits original openin gonthe battery
side.
Ins tallth ee xisting or newly supplied stop
plugs.
Otherwise, gases or batter yacid could
escape.
R Mak esuret hat thed etachable parts ar econ‐
nec tedint he same wayasb efore. 206
Breakdown assi stance

Disconnecting
thea uxiliar ybattery inthe
engine compa rtment *
NO
TEDama getoelectrical assemblies Elect
rical assemblies could be damaged if the
st ar terb atter yisd isconnected whil ethe
engine is running. #
Switc hoffthee ngine. Then, release the
batter yclamps of thes tarter batter y. #
Alwaysd isconnect thes tarterb atter yin
th eb atter ycase in thel eftf ootwell firs t.
Otherwise, electrica lassemblies, e.g.
th ea lternator ,could be damaged. *
NO
TEDama getothev ehicle's electron‐
ics Incor
rectly disconnecting thea uxiliar ybattery
can cause damag etothevehicle's electron‐
ics. #
Alwaysd isconnect thea uxiliar ybattery
as described in thef ollowing sequence.
Do no treve rset he batter yterminals
under an ycircums tances. #
Obser vethes afet ym easures and pr otection
notices when disconnectin gthe auxiliar ybat‐
te ry ( / pag e202). #
Switc hoffall electrical consumers. #
Switc hoffthee ngine and thep ower suppl y. #
Open theh ood (/ page185). #
Firstloosen and remo vethen egativ eterminal
clam pont he auxiliar ybatter ysot hatthe
cla mp is no longer in con tact wi th thetermi‐
nal. #
Remo vethep ositiv eterminal clam pcover. #
Loose nand remo vethep ositiv eterminal
clamp. To
wing or tow- starting Overvie
wofpermissible towing me thods In
thee vent of abreak down, Mercedes-Benz rec‐
ommends that youh ave thev ehicle transpor ted
ins tead of towe d.
* NO
TEDama getothev ehicle due to tow‐
ing away incor rectly #
Obser vethei nstruction sand no teson
to wing away. %
Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page210).At ow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. Breakdown assis
tance 207