tow MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. Breakd
owna ssis tance 211

*
NO
TEDama geor malfunction scaused by
moisture Moistur
emaycause dama getothee lectrical
sy stem or cause it tomalfunction. #
When thef use bo xisopen, mak esure
th at no moistur ecan enter thef use box. #
When closing thef use box, mak esure
th at thes eal of thel id is positioned cor‐
re ctly on thef use box. If
th en ew fuse whic hhas been inser teda lso
blo ws,have thec ause traced and rectified at a
qu alified specialis tworks hop.
Mak esureoft hefollowing befor ereplacing a
fuse:
R thev ehicle is secured suc hthat it does not
ro llaw ay
R all electrical consume rsares wit ched off
R thei gnition is switched off
The fuses ar elocated in various fuse bo xes:
R fuse bo xinthe front-passenger foot we ll
(/ page212 )
R fuse bo xinthe seat base of thed rive r's seat
(/ page212 ) Opening
thef useb oxinthes eat base of the
dr iver's seat #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Toclose: pressthec over firm ly in tothes eat
base until fasteners 1clip in. Opening and closing
thef useb oxinthec o-
driver's foot we ll Opening
thef useb ox #
Unlocking andremoving thes towa ge com‐
partment co verint he co-driver's foot we ll
(/ page213). Example
:vehicle tool kit insert #
Liftthe inser tatmarke dp ositions 1. #
Pull thei nser tout of clips 2.
Closing thef useb ox #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp osi‐
tions 1. #
Put on thes towa ge compartment co verint he
co-d rive r's foot we ll and loc kit(/pag e213). Ve
hicl etool kit Information on
thev ehicle tool kit The
vehicle tool kit is located in thes towa ge com‐
partment in thef ootwell on thef ront-passenger
side (/ page213).
Th ev ehicle tool kit contains:
R atow ing eye
R ascrew driver wit hTorx, Phillips and slotted
bits
The vehicle tool kit ma yalso contain thef ollow‐
ing, fore xamp le:
R an open-en dwrench
R awheel wrench 212
Breakdown assis tance

Un
locking and removing the stowage com‐
pa rtmen tcover #
Remo vether ubber mat from thef ront-
passenger foot we ll. #
Tounlo ck:turnthe quick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out thec over.
Inserting and locking thec over #
Slide in thec over and press it down wards. #
Press down theq uick-re lease fastener 1
until it engages. #
Tolock: turnthe quick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicl etool kit Example:
vehicle tool kit insert #
Raise thei nser tatm arke dp oints 1. #
Pull thei nser tout of clips 2. St
oring thev ehicle tool kit #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp oints
1. Hydraulic jack
Information on
theh ydraulic jack The
hydraulic jac kislocated in side compartment
1 abo vethec o-driver door step.
The jac khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equipment.
Yo uw illfind them aximum load capacity of the
jac kstatedont he adhesiv elabel attached tothe
jac k.Ifth er eisam alfunction, please contact a
qu alified specialis tworks hop.
Jac km aintenance:
R Cleana nd grease all moving parts af teru se.
R Extend and retract thep isto ns ful lyeve rysix
months. Breakdown assis
tance 213

Re
moving the pum pleve rrod an dthe jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Pull out theh older comple tely and place it on
th es tep. #
Remo vejack 2and unclip thep um plever
ro d.
% It is
recommended towe arglove sfor this
wo rk. #
Toclose: pressthec over firm ly in tothed oor
sill so that fast eners 1engage. 214
Breakdown assis tance

Information on
thed irection of th etires' rota‐
tion Ti
re sw ithas pecified direction of rotatio nh ave
additional benefits ,e.g.ift hereisar isk ofhydro‐
planing. Youw ill on lyga in these benefits if the
cor rect directio nofrotation is obser ved.
An ar rowonthes ide wall of thet irei ndicates its
cor rect directio nofrotation.
Yo um ayalso ins tallas par ew heel agains tthe
direction of rotation. Obser vethet ime restriction
on use as well as thes peed limitation specified
on thes par ew heel. Information on
storing wheels Obser
vethef ollowing when storing wheels:
R Wheels that ha vebeen remo veds hould be
st ored in acool, dr yand, if possible, dark
place.
R Protect thet ires from oil, grease and fuel. Overvie
wofthe tire-chang etool kit Necessar
ytire-changing tools ma yinclude, for
ex ample:
R Jack
R Wheel wrench
% Yo
uw illfind them aximum load capacity of
th ej acks tatedont he adhesiv elabel
attached tothej ack.
The jac kismaintenance-free. If ther eisa
malfunction, please contact aqualified spe‐
cialis tworks hop.
Ve hicles with rear wheel drive The tire-chang
etool kit is located in stowage
compartment 1abo vethes tepoft he co-driv‐
er's door and in thes towa ge compartment in the
fo ot we ll on thec o-driver side. Preparing
thev ehicle foraw heelchange Re
quirements:
R The requ ired tire-chang etool is available.
R The vehicle is no tonaslope.
R The vehicle is on solid, non-slipper yand le vel
ground. #
Appl ythe parking brake. #
Movethef ront wheels tothes traight-ahead
position. #
Vehicles with automatic transmission:
shif tthe transmission toposition 005D. #
Switc hoffthee ngine. #
Mak esuret hat thee ngine cann otbe star ted. #
Take thev ehicle tool kit from thef ootwell on
th ec o-driver side (/ page212). Ve
hicles with rear-wheel drive #
Take thej acka nd thet ire-chang etool kit out
of thes towa ge compartment (/ page234). #
If necessar y,remo vetheh ub cab. #
Assemble thel ug wrenc hextensio nusing the
middl erod and ther od wit hthe lar gest diam‐
et er from thet hree-piece jac kpum pleve r. #
Startin gwitht he middle rod, slide thel ug
wrenc hextensio nasfar as it will go ont othe
lug wrench. #
Using thel ug wrench, loosen thew heel nuts
or bolts on thew heel youw ish tochang eby 234
Wheels and tires

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W244
Tech nica ldata

Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page162).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends that youh ave a
traile rhitch retrofitted at an au thorized
Mercedes-Benz Center.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Use onl yaball nec kthat has been appr ovedfor
yo ur vehicle and fory our Sprinter trailer hitch.
No tesont he permissible dimensions of theb all
nec kcan also be found on thei dentification plate
of thet railer hitch.
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg). Tr
aile rloads The permissible
weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of thet railer hitch,
trailer and vehicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies. Use acalibrated weigh‐ ing machine
tocheckt he weight restrictions ha ve
been complied wit hbefor eyou star ty our journe y. 256
Tech nica ldata

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. Te
ch nica ldata 259

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 179).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering 260
Tech nica ldata

Asht
rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 185
Batter ydisconnection period s.......... 185
Displ aying thes ervice due dat e........ 185
Fu nction/no tes. ............................... 185
Re gular maintenance work ............... 185
Special service requirements .......... .185
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .245 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6Battery
Charging ........................................... 202
Charging avehicle batter y................2 02
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 207
Disconnecting thes tarter batter y.... 205
Jump -star ting (vehicle) ..................... 202
Ke y. .................................................... 47
No tes( vehicle) ..................................2 01
Re moving or ins talling thes tarter
batter y............................................. 206
St arterb atter y................................. 204
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Bottle holder ........................................... 78
Brake ABS (Anti-loc kBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 253
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 48294
Index