alarm MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Problems with
thes ide windo ws Problem
Possible causes/consequences and 0050 0050Solutions
As ide windo wcann otbe
closed and thec ause is
no to bvious. #
Chec ktos ee ifther ea reanyo bject sinthe windo wguide.
& WARNING Risk of becoming trapped or fata llyi njured if reve rs‐
ing pr otection is no tactivated
If yo uc lose aside wind owagain immediatel yafter it has been
bloc ked, thes ide windo wwill close wit hincreased or maximum
fo rc e. The reve rsing featur ewillthen no tbea ctive.
Pa rtsoft he body could become trapped in thec losing area in the
process. #
Mak esuret hat no parts of theb ody ar einthe closing area. #
Tostop thec losing process, release theb utton or press the
button again tore-ope nthe side windo w. If
as ide windo wisobstructed during closing, and reopens again slightl y,
yo uc an proceed as follo ws: #
Immedia tely afte rt he windo wisobstructed, pull thec orresponding
button again until thes ide windo whas closed, and hold theb utton
fo rana dditional second.
The side windo wisclosed wit hincrease dforce.
If th es ide windo wisobstructed again and reopens slightl y,yo uc an pro‐
cee dasf ollows: #
Repeat thep reviou sstep.
The side windo wisclosed without thea utomatic reve rsing function.
The side windo wscannot
be opened or closed
using thec onvenience
opening feature. The SmartK
eybatter yisweak or discharged. #
Chec kthe batter ywitht he batter ychec klam pand replace if neces‐
sar y(/pag e47). Anti-thef
tprote ction Fu
nction of thei mmobilizer The immobilize
rpreve nts your vehicle from being
st ar tedw ithout thec orrect key.
The immobilizer is automaticall yactivated when
th ei gnition is switched off, and deactivated when
th ei gnition is switched on.
When leaving thev ehicle, alw ayst aket he key
wit hyou and loc kthe vehicle. If thek eyis left
inside thev ehicle, an yone can star tt he engine.
% In
thee vent thee ngine does no tstart despi te
th ev ehicle's star terb atter yhaving suf ficient
ch arge ,the immobilizer is defective. Contact
aq ualified specialis tworks hop or call
1-800-367-63 72(intheU SA)or
1-800-387-0 100( in Canada). ATA
(Anti-Thef tAlarms ystem) Fu
nction of ATA(Anti- theftA larms ystem)
If th eA TAsystem is armed, avisual and audible
alar mist riggered in thef ollowing situations:
R aside door is opened
R ther ear-end door is opened
R theh ood is opened
R thei nterior motion sensor is triggered
(/ page63)
R thet ow -awa ya larmist riggered
(/ page62) Opening and closing
61

AT
Aisa utomatica llya rmed af tera pproxima tely
fi ve seconds in thef ollowing situation:
R afte rt he vehicle has been loc kedw itht he
Sma rtKey When
theA TAsystem is armed, indicator lamp
1 flashes in theo verhead cont rolp anel.
AT Aisa utomatica llyd eactivated in thef ollowing
situations:
R Afteru nlocking thev ehicle wit hthe Smart‐
Ke y.
R Afterp ressing thes tart/s topb utton wit hthe
Sma rtKe yinside thev ehicle.
Arming/disarming ATA(Anti- theftA larms ys‐
te m)
If th ea larms ystemisa rmed, avisual and audible
alar mist riggered in thef ollowing situations:
R Adoor is opened
R The hood is opened
% The alar
misnotdeactivated, evenify ou
immediatel yclose theo pen door that has
triggered it, fore xamp le.
Arming #
Close all thed oors. #
Lockthe vehicle wit hthe SmartK ey.
Indicator lamp 1intheo verhead cont rol
panel flashes. Disarming
#
Unloc kthe vehicle wit hthe SmartK ey.
Indicator lamp 1intheo verhead cont rol
panel goes out.
% The
vehicle loc ksagain automaticall yifyou
do no topen adoor within 40 seconds af ter
unlo cking thev ehicle.
St opping thea larm #
Press the0036 or0037 button on theS mart‐
Ke y.
or #
Press thes tart/s topb utton wit hthe Smart‐
Ke yinside thev ehicle.
The alar mstops. Fu
nction of thet ow -awa ya larm Fu
nction of thet ow -awa ya larm
Av isual and audible ala rmis triggered if thei ncli‐
nation of thev ehicle changes when thet ow -away
alar misa ctivated. This can be thec ase if the
ve hicle is raised on one side, fore xamp le. Arming/disarmin
gthe tow- aw ay alarm Arming/disarming
#
Lockthe vehicle wit hthe key.
The tow- aw ay alar misa utomaticall yarmed
af te ra bou t40s econds: #
Open thev ehicle wit hthe key.
The tow- aw ay alar misd eactivated.
The tow- aw ay alar miso nlya rmed when thef ol‐
lowing components ar eclosed:
R thed rive r's door and thef ront-passenger
door
R thes ide doors
R ther ear-end doors 62
Opening and closing

Deactivating
#
Switc hoffthep ower supply (/ page109). #
Press bu tton 1.
When theb utton is released, indicator lamp
2 intheb utton lights up fora pproxima tely
fi ve seconds. #
Lockthe vehicle wit hthe key.
The tow- aw ay alar misd eactivated.
The tow- aw ay alar mremain sdeactivated until
yo ul ockt he vehicle again.
Deactivat ethe tow- aw ay alar mw hen lockin gyour
ve hicle in thef ollowing situations:
R when loadinga nd/or transportin gthe vehicle
on aferry or car transpor ter,fo re xamp le
R when parkin gthe vehicle on amovable sur‐
fa ce, suc hasas plit-levelg arage
This will pr eventfalse alarms. Interior motion sensor
Fu
nction
If th ea ctivated thei nterior motion sensor de tects
motion in thev ehicle interior ,avisual and acous‐
tic alar mistriggered. This can happen if some‐
one reaches int othe vehicle interior ,for example. Ac
tivating/deactivatin gthe in terior motion
sensor Ac
tivating #
Close thes ide windo ws. #
Mak esuret hat no thing (suc hasmascotsor
coat hangers) is hanging on thei nside rear‐ vie
wm irro roront he grab handles on the
headliner .This will pr event false alarms. #
Lockthe vehicle wit hthe key.
The interior motion sensor is activated af ter
appr oximately 30 seconds.
The interior motion sensor is onl yactivated when
th ef ollowing components ar eclosed:
R thed rive r's door and thec o-driver door
R thes ide doors
R ther ear-end doors
Deactivating #
Unloc kthe vehicle wit hthe key.
The interior motion sensor automatically
switches off.
Deactivating #
Switc hoffthep ower supply (/ page109). #
Press bu tton 1.
When theb utton is released, indicator lamp
2 intheb utton lights up fora bou tfives ec‐
onds. #
Lockthe vehicle wit hthe key.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated
until youl ockt he vehicle again.
Deactivat ethe interior motion sensor when lock‐
ing your vehicle in thef ollowing situations:
R ifth er ea repeople or animals remaining
inside
R ifth es ide windo wsremain open
R when transporting thev ehicle on aferry or
car transpor ter,fo re xamp le
This will pr eventfalse alarms. Opening and closing
63

#
Method 2: interrupt thep owe rsupply byacti‐
va ting standb ymode (/ page145). #
Method 3: disconnect all batteries. In this
case, please con tact aq ualified specialist
wo rkshop.
% Charg
ethe star terb atter yevery 6m onths,
eve nifith asbeen disconnected or in
st andb ymode.
The charge leve loft hestar terb atter ymustbe
ch eckede very four we eksifnom easures are
ta ke ntom aintain theb atter ycharge. #
Voltag eoft hestar terb atter ybelow
12 .2 V: charge thes tarter batter ytopreve nt
deep discha rged amage.
% Yo
uc an obtain fur ther information at aquali‐
fi ed specialis tworks hop. St
andb ymode Ac
tivating/deactivatin gstandb ymode
Re quirements:
R The engin eisswitched off.
When youa ctivat estandb ymode ,the energy loss
is minimized if thev ehicle is par kedf or an exten‐
de dp eriod.
St andb ymode has thef ollowing characteristics:
R The star terb atter yisp rotected.
R The maximum non-operational time is shown
inthem edia displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-thef talarms ystem) is no tavail‐
able.
R The interior motio nsensor and tow- aw ay
alar mfunction sarenota vailable.
If th ef ollowing condition saremet, standb ymode
can be activated or deactivated usin gthe multi‐
media sy stem:
R The engine is switched off.
R The ignition is switched on.
If th ed ispla yedn on-operational time of thev ehi‐
cle is exceeded, ther ec ould be aloss of comfort
and thes tarter batter ycan no longer be guara n‐
te ed toreliably star tt he engine. The
star terb atter ymustfirst be charge dint he
fo llowing situations:
R The non-operational tim eofthevehicle is to
be extended.
R The messa gethat theb atter ycharg eisn ot
suf ficient fors tandb ymode appear sinthe
media displa y.
% St
andb ymode is automaticall ydeactivated
when thei gnition is switched on.
On-boar dcomputer:
4 Settings 5
Vehicle
5 Ruhezustand (Stan dby) #
Toactivate/deactivate: selectYesorNo.
% If
th eo ptions ar egraye do ut, then theb attery
ch arge is no tsufficient fors tandb ymode. Driving and driving saf
etys ystems Note
on driving sy stems and your responsibil‐
ity Yo
ur vehicle is equipped wit hdriving sy stems
whic hassis tyou in driving, parking and maneu‐
ve ring thev ehicle. The driving sy stems ar eaids
and do no trelie veyouofy ourresponsibility.
Alw aysp ayattention tothet raffic and inter vene
if necessa ry.Bea wareofthel imitations rega rd‐
ing thes afeu se of these sy stems. Information about sensors
Cer
tain driving and driving saf etys ystems use
sensors 1tomonitor thea reainf ront of, behind
or next tothev ehicle (depending on thev ehicle's
equipment). Driving and parking
14 5

1,
2, 3. ..
3-zone automatic climat econtrol
(operating unit) .................................... .101
12 Vs ocket
see Soc ket(12 V)
11 5Vs ocket
see Soc ket(11 5V)
360° Camera Care.................................................1 95A
ABS (Anti-lo ckBrakin gSystem) .......... 14 6
Ac celeration
see Usin gkickdown
Ac tivating/deactivatin gthe HOLD
function ................................................. 15 5
Ac tiv eB rake Assi st.............................. 14 8
Fu nction/no tes. ............................... 14 8
Setting .............................................. 15 0
Ac tiv eD ista nce Assis tDISTR ON IC ..... 15 2
Callin gupas peed........................... .153
Fu nctio n........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring aspeed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tiv eL aneK eeping Assist ..................161
Ac tivating/deactivating .................... 16 2
Fu nctio n............................................ 161
Sy stem limitations ............................1 61
Tr ailer operation ................................ 161
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nctio n............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 21
Ad d-on equipment guidelines ................21
Ad ditional tur nsignal light (all-
wheel driv evehicles) ............................. 91
Ad diti ve ................................................. 251
DEF .......................................... 136, 250
Engine oil .......................................... 251
Ad diti ves
Fu el .................................................. 24 8Ad
diti ves( DEF)
see DEF
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel
ADR (working speed control) Adjusting .......................................... 16 2
Fu nctio n........................................... 16 2
Switching on/of f.............................. 16 2
Af ter-sales service center
see ASS YSTP LUS
Air nozzles see Air vents
Ai rv ents ....................................... .104, 105
adjustin g(front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver ,fro nt
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overvie w........................................... .35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndo wcurtain airbag ........................ 35
Alar msystem
see ATA( Anti -Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wr ang e........................................ 12 6
No tes. ............................................... 124
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61
Anti-thef tprotection
see ATA( Anti -Thef tAlarms ystem) Index
293

Asht
rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-board com‐
puter) ..................................................... 172
ASS YSTP LUS ........................................ 185
Batter ydisconnection period s.......... 185
Displ aying thes ervice due dat e........ 185
Fu nction/no tes. ............................... 185
Re gular maintenance work ............... 185
Special service requirements .......... .185
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST............................... 15 6
Ac tivating/deactivating .................... 157
Fu nctio n........................................... 15 6
Sy stem limitations ............................1 56
Au thorized workshop
see Qualified specialis tworks hop
Au tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ........................ 84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load .............................................. .245 B
Bac ksupport
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6Battery
Charging ........................................... 202
Charging avehicle batter y................2 02
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 207
Disconnecting thes tarter batter y.... 205
Jump -star ting (vehicle) ..................... 202
Ke y. .................................................... 47
No tes( vehicle) ..................................2 01
Re moving or ins talling thes tarter
batter y............................................. 206
St arterb atter y................................. 204
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupply on/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 157
Ac tivating/deactivating .................... 15 9
Fu nctio n........................................... 157
Re ar Cross Traf ficA lert. ................... 15 9
Sy stem limitations ............................1 57
Bottle holder ........................................... 78
Brake ABS (Anti-loc kBraking Sy stem) ........ 14 6
Ac tivating/deactivating theH OLD
function ............................................ 15 5
Ac tiveB rake Assi st........................... 14 8
BA S(Brak eAssistSystem) ............... 14 6
Braking wi thparkin gbrake :. ............ .114
Downhil lgradien t.............................. 11 4
Driving no tes. ............................ 111,114
EBD (electroni cbrake forc ed istri‐
bution) ..............................................1 48
Heavy and light loads ........................ 11 4
HOLD functio n.................................. 154
Ne wb rake discs and brak epads/
linings ............................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dr oads) .........................................1 14
We troad sur faces ............................ .114
Brak eAssis tSystem
see BAS(Brak eAssistSystem)
Brak eAssistance
see BAS(Brak eAssistSystem)
Brak efluid
No tes. .............................................. 253
Brak eforce distribution
EB D( electronic brak eforce distri‐
bution) ..............................................1 48294
Index

Ti
re qu alitygrades ............................... 226
Ti re temp erature
Checkin g(tirep ressur emonitoring
sy stem) ............................................ 223
Ti re pressur emonitoring sy stem
(function) .......................................... 221
Ti re tread ............................................... 215
Ti re -chang etool kit .............................. 234
Ti res
Characteristic s................................. 228
Ch eckin g. .......................................... 215
Checkin gthe tir epressur e(tire
pressur emonitoring sy stem) ............ 223
Definition s........................................2 30
Direction of rotatio n. ........................ 234
DO T,Tire Identification Number
(TIN) ................................................. 227
Flat tir e............................................. 201
Ins talling .......................................... .237
Load inde x........................................ 228
Load-bearing capacity ...................... 228
M+S tires .......................................... 216
Maximum tir eload ........................... 228
Maximum tir epressur e.................... 228
No ise ................................................ 215
No tesoni nstalling ............................ 231
Overvie woftirel abeling .................. .226
Re moving ........................................ .237
Re placing .................................2 31,2 34
Re startin gthe tir epressur emoni‐
to r. .................................................. .223
Selecting .......................................... 231
Size designatio n............................... 228
Sno wchains .....................................2 16
Spee drating ..................................... 228
St oring ............................................. 234
Summer tires .................................... 215
Te mp eratur egrade ........................... 226
Ti re and Loading In form atio nplac‐
ar d. .................................................. .224
Ti re pressur e(notes) .........................2 17
Ti re pressur emonitoring sy stem
(function) .......................................... 221
Ti re pressur etable .................... 218, 221
Ti re qu alitygrades ............................ 226
Tr action grade .................................. 226
Tr ead wear grade .............................. 226
Un usual drivin gcharacteristics .........2 15
Wheel size categories ....................... 233
To ol
see Removing thev ehicle tool kit
see Vehicle tool kit
see Vehicle tool kit stowagec ompartment To
pT ether ............................................... 42
To pping up the windshield washer
sy stem .................................................. .191
To uc hC ontrol
On-board computer .......................... 17 0
To ws tarting .......................................... 211
To w- aw ay alarm
Fu nctio n............................................. 62
Switching on/o ff................................ 62
To wing away ......................................... 208
Ra ised front or rear axle .................. .209
To wing eye
Ins talling/ removing ......................... .211
St orag elocation ...............................2 10
To wing eye( stora gelocation)
see Vehicle tool kit
To wing me thods .................................. .207
Tr actio ngrade ...................................... 226
Tr aile rhitch
Care ................................................. 19 5
Gene raln otes ................................... 256
Information ....................................... 16 6
Information aboutt railer operation .. 16 2
Pe rm issible trailer loads and trailer
dr aw bar nose weight s....................... .167
Po we rsupply ................................... .168
Soc ket. ............................................. 16 5
Tr aile rloads .......................................... 256
Tr aile roperation
Ac tiveL aneK eeping Assis t............... 161
Coupling/Decouplin gthe trailer .......1 65
Gross axle weight rating ................... 24 5
Information .......................................1 66
Lane Keeping Assis t.........................1 60
No tes. ............................................... 16 2
Pe rm issible trailer loads and trailer
dr aw bar nose weight s....................... .167
Po we rsupply ................................... .168
Soc ket. ............................................. 16 5
Tr ailer loads ...................................... 256
Tr aile rstabilization ............................... 14 8
Tr ansmissio nposition display .............12 2
Tr ansmissio nratio
LO Wr ang e........................................ 12 6
Tr ansmissio nratio
see Engaging/disengaging LOWR ANGE
Tr anspo rtby rail .................................... 11 4
Tr anspo rting (vehicle breakd own) ...... 210
Tr ead weargrade ................................. 226 308
Index

Ve
hicl etool kit stow agec om part‐
ment ....................................................... 213
VIN ......................................................... 24 5
Identification plate ...........................24 5
Re adin gout ...................................... 24 5
Sea t.................................................. 24 5
Wi ndshield ........................................ 24 5W
Wa rning and indicator lamps
Overvie w......................................... .282
Wa rning lamp ........................................ 19 9
Wa rning sy stem
see ATA( Anti -Thef tAlarms ystem)
Wa rning/indicator lamp .......................... 8
0025 ABSw arning lam p................... 288
0024 and. ........ 283, 284, 285, 286, 287
004D Brakesystemw arning lamp
(yellow) ............................................ .285
004D Brakewarning lam p(red)
(Canada) .......................................... .286
0027 Brakewarning lam p(red)
(USA) ........................................ 286, 287
00AC Coolant warning lam p............. 290
00BA Distanc ewarning lam p........... .289
0024 Electric parkin gbrake
applied redi ndicator lam p(Can‐
ada) does no tlight up ...................... 283
0049 Electricp arkin gb rake
applied redi ndicator lam p(USA)
does no tlight up .............................. 283
0024 Electricp arkin gb rake mal‐
functioning yello wi ndicator lamp
light sup. .................................. 283, 284
003D Electrical ma lfunction warn‐
ing lam p........................................... 290
00B9 Engine di agnosis warning
lam p................................................. 291
00BB ESP®
OF Fw arning lam p......... .288
00E5 ESP®
wa rning lam pflashes .... .288
00E5 ESP®
wa rning lam plight sup. .. 287
00D4 Fuelreser vewarning lam p......2 90
00CC Powe rsteering sy stem warn‐
ing lam p........................................... 289 0024
Rede lect ricp arkin gb rake
applied indicator lam p(Canada)
fl ashes ............................................ .284
0024 Rede lect ricp arkin gb rake
applied indicator lam p(Canada)
light sup. .................................. 284, 285
0049 Rede lect ricp arkin gb rake
applied indicator lam p(USA)
fl ashes ............................................ .284
0049 Rede lect ricp arkin gb rake
applied indicator lam p(USA) lights
up ............................................ .284,285
0024 Redp arkin gbrake applied
indicator lam p(Canada) lights up .....2 85
0049 Redp arkin gbrake applied
indicator lam p(USA) lights up .......... 285
0075 Restra int sy stem warning
lam p................................................. 287
0076 Seat bel twarning lamp
fl ashes ............................................ .289
0076 Seat bel twarning lam plights
up .................................................... .289
0024 The electric parking brake
malfunctioning yello wi ndicator
lam pdoes no tlight up ...................... 285
0077 Tire pressur emonitoring sys‐
te mw arning lam pflashes ................ .291
0077 Tire pressur emonitoring sys‐
te mw arning lam plight sup. ............ .291
Wa rranty .................................................27
Wa rranty term sand conditions ............ 22
Wa sher fluid
see Windshield washer fluid (no tes)
Wa shing byhand (care) ....................... 194
Wheel rotation ...................................... 233
Wheel siz ecategories .......................... 233
Wheel wrench ...................................... .234
Wheels Care ................................................. 19 5
Characteristic softhe tir e................. 228
Checking ...........................................2 15
Checkin gthe tir epressur e(tire
pressur emonitoring sy stem) ............ 223
Definition s........................................2 30310
Index