warning MERCEDES-BENZ SPRINTER 2020 MY20 with no MMS Operator’s Manual

Publication details
Internet
Fu
rther information about Mercedes-Benz vehi‐
cles and about Mercedes-Benz AGcan be found
on the following websites:
https://www.mercedes-benz.com
https://www.mbusa.com (USA only)
https://www.mercedes-benz.ca (Canada only)
Documentation team
© Daimler VANSUSA,LLC
© Mercedes-Benz AG:nottobe rep rinted, transla‐
ted orotherwise reproduced, in whole or in part,
without written permission from Mercedes-
Benz AG.
Ve hicle manufacturer
Mercedes-Benz AG
Mercedesstraße 12 0
703 72Stutt gart
Germany
Ve hicle dealer
Daimler VANS US A,LLC
One Mercedes-Benz Drive
Sandy Springs, GA 30328
https://www.mbusa.com (USA only)
http://www.mbsprinterusa.com
Cus tomer Assis tance Center:
1-8 77-762-8267
Mercedes-Benz Canada, Inc.
98 Van derhoof Avenue
Tor onto, ON M4G 4C9
http s://ww w.mercedes-benz.ca (Canada only)
Cus tomer Relations Department:
1-800-38 7-0100
Daimler VANSUSA, LLC and Mercedes-Benz Can‐
ada, Inc. are Daimler Companies .
Canada only: "Authorized Sprinter Dealer" is
defined as an authorized Mercedes-Benz Sprinter
Dealer. Co-driver airbag
warning Example
&
WARNING Risk of inju ryor fatal injuries
if th ef ront-passenger airbag is enabled
If th ef ront-passenger front airbag is enabled,
ac hild on thef ront-passenger seat ma ybe
st ru ck bythef ront-passenger airbag during
an accident.
NEVER use arear ward-facing child restra int
sy stem on aseat wit hanENABLED FRONT
AIRB AG,DEATH or SERIOU SINJUR Ytot he
CH ILD can occur. Obser
vethec hap ter" Childr eninthev ehicle".
As at 06.09.19

We
lcome tothew orld of Me rced es-Benz
Befor eyou firs td rive off, read these Operating
Instruction scarefull yand familiarize yourself with
yo ur vehicle. Fory our owns afet ya nd alon ger
ve hicle life, follo wt he instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them ma yresult in damag etothevehicle
or environment or in personal injur y.
Ve hicle damag ecaused byfailur etoo bservethe
instructions is no tcovered bytheN ew Vehicle
Limited Warrant y.
The standar dequipmen tand produc tdesc ript ion
of your vehicle ma yvarya nd depends on thef ol‐
lowing factors:
R Model
R Order
R National version
R Availability
Mercedes-Ben zreser vest he right tointroduce
ch anges in:
R Design
R Equipment
R Tech nica lfeatures
Therefore, thed escription ma ydiffe rf romy our
ve hicle in some cases.
The following document sareinteg ralp arts of the
ve hicle:
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw aysk eep these document sinthevehicle. If
yo us ellthev ehicle, alw aysp ass all documents
on tothen ew owner.
Daimle rVANS US A,LLC
Mercedes-Benz Canada, Inc.
AD aimler Company
9075841506
9075841506

Menus and submenus ..............................
172Mercede
sPRO ....................................... 176
Information aboutM ercedes PRO
(Mercedes me) ......................................... 176
Information aboutM ercedes PROcon‐
nect (Mercedes me connect) ................... 176
Making acall via theo verhead control
panel ........................................................ 176
Information on theb reakdown assis‐
ta nce cal lvia theo verhead control
panel ........................................................ 17 7
Givin gpermission ford atat ransfer .......... 17 7
Tr ans ferred dat aduring aservice call ...... 17 7 Tr
anspo rting .......................................... 17 8
No tesonl oading guidelines .................... 178
Load distribution ..................................... 17 9
Secu ring load s......................................... 17 9
Car rier sy stems ........................................1 81
Using thei nterior roof car rier sy stem ...... 182
Placing aload on thew heel ar ch............. 184 Maintenanc
eand care .......................... 18 5
ASS YSTP LUSs ervice inter vald ispla y..... 185
Engine compartment ............................... 185
Cleaning and car e................................... .193 Breakdown assistance
.........................19 9
Emergency ............................................... 19 9
Emergency Call Sy stem ........................... 19 9
Fla ttire. .................................................. .201
Batter y..................................................... 201
To wing or tow- startin g............................. 207
El ec trica lfus es ......................................... 211
Ve hicle tool kit ......................................... 212
Hyd raulic jac k......................................... .213 Wheel
sand tires ................................... 215
Information on noise or unusual driving
ch aracteristic s......................................... 215
No tesonr egular lyinspecting wheels
and tires .................................................. .215
Information on driving wit hsummer
tires .........................................................2 15
Information on M+S tires .........................2 16
No tesons nowc hains .............................. 216
Ti re pressur e........................................... .217
Loading thev ehicle ..................................2 24
Ti re labeling ............................................ .226 Informatio
nondefinitions (tires and
loading) ................................................... 230
Changing awheel ................................... .231
Spa rewheel ............................................ 239 Te
ch nical data ....................................... 244
Information on tech nica ldata. ................. 24 4
On-boar delectronics ...............................2 44
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 45
Operating fluids and capacities .............. .247
Ve hicle dat a............................................ 255
Tr ailer hit ch............................................. 256
Lashing points and car rier sy stems ......... 260 Displa
ymessages and warning and
indicator lamps ..................................... 262
Displa ymessages .................................... 262
Indicator and warning lamps .................. .282 Index
...................................................... 293 Contents
3

1
Combination swit ch
Tu rn signals →
85
High beam →
85
Wi ndshield wipe rs →
95
Re ar wind owwiper →
95
2 Steering wheel buttons →
17 0
3 DIRECT SELEC Tlever →
12 2
4 Inside rearvie wmirror →
98
5 Overhea dcontrol panel →
87
6 DIN sl ot,e .g. form ounting a
ta ch ograph or thet imer fort he
st ationar yheater
7 Sun screen →
98
8 DINs lot
9 Co-d rive r's stow agec ompart‐
men tort achograph housing
A Co-d rive r's po werw indow
switch →
60
B Central locking →
49
C Stow agec ompartment co ver→
213
D Cup holde rs →
78
E Climat econtrol sy stem →
99
F 12Vsocket →
80
G 230 Vsocket H
Opens and closes thee lectric
sliding door →
52
I Hazar dwarning lamps →
85
J Vehicles wit hKEYLESSS TART:
ke ys lot →
11 0
K USB port →
77
L Start/ stop button →
11 0
M Right-hand swit chpanel
Ac tivates/deacti vatesa ll-wheel
drive →
12 5
Engages/disengages LOW
RANGE →
12 6
Ac tivates/deacti vatesD SR →
127
Ra ises/lo wersthev ehicle le vel→
12 9
Ac tivates/deacti vatesp ower
ta ke -off
Ac tivates/deacti vatesw orking
speed control (ADR) →
16 2
Ac tivates/deacti vatesc argo
compartment ventilation →
108
Ac tivates/deacti vatest he
ro tating beacon
N Steering wheel gearshif tpad‐
dles →
124
O Opens theh ood →
185
P Left-hand switc hpanel 6
Atag lanc e–Cockpit

Instrument Displa
y(color dis‐
play)
1 Speedome ter →
16 9
2 00E5 ESP®
→
283
3 00BA Distance warning →
289
4 00E9 Seat belt no tfas tened →
289
5 003E003D Turn signal indica‐
to rs →
85
6 Multifunction display →
283
7 0077 Tire pressur eloss warn‐
ing lamp →
283
8 00B9 CheckEngine →
290
9 0028 Preglo wand malfunction
in preglo wsystem
A Tach ome ter →
16 9
B 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
283
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
283 D
003D Electrical malfunction →
290
E Coolant temp eratur eindicator
and 00AC coolant tooh ot →
290
F 0024 Electri cparkin gb rake
(yellow) →
283
G 0075 Restra int sy stem →
31
H 0057 High beam →
85
I 0058 Lowb eam →
84
J 0060 Parking lights →
84
K Fuel le velindicator and 00D4
fuel reser vewit hfuel filler cap
location indicator →
290
L Fo
glight →
84
M 005E Rear fogl ight →
84
N 004D Brakes (yell ow) →
283
O 0025 ABS malfunction →
283
P 00BB ESP®
deactivated →
283 8
Atag lanc e–Instru ment clus ter

Instrument Displa
y(bla ckand
whit edisplay) wit hsteering
wheel buttons
1 Speedome ter →
16 9
2 00E5 ESP®
→
283
3 00BA Distance warning →
289
4 00E9 Seat belt no tfas tened →
289
5 003E003D Turn signal indica‐
to rs →
85
6 Displ ayofwa rning and indica‐
to rlamps
003E Atleas tone door is not
comple tely closed
0077 Tire pressur eloss →
283
00CC Powe r-assis teds teering
malfunction →
289
003D Electrical malfunction →
290
0053 SOS/emergency cal lsys‐
te m( Mercedes-Benz emer‐
ge ncy cal lsyst em)
00D4 ActiveB rake Assi stdeac‐
tivated →
15 0
00D7 ATTENTION ASSIS Tdeac‐
tivated →
157
e OFF Lane Keeping Assist
inactive →
16 2
00CE Highbea mAssist →
86 e
(White) Lane Keeping
Assis tactiv eand ready toissue
wa rnings / e(Red) Lane
Ke eping Assis tissues warning →
16 2
7 00B9 CheckEngine →
290
8 0028 Preglo wand malfunction
in preglo wsystem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parkin gbrake is
applied (red) →
283
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
283
C 00D4 Reser vefuel →
290
D DEF supply low →
13 6
E 002E LOWR ANGE active →
12 6
F 0024 Electric pa rking brake
(yellow) →
283
G Multifunction display →
283
H 0075 Restra int sy stem →
31
I 0057 High beam →
85
J 0058 Lowb eam →
84
K 0060 Parking lights →
84
L Fo
glight →
84
M 005E Rear fogl ight →
84 At
ag lanc e–I nstrument clus ter9

1
Checkin gand topping up oper‐
ating fluids →
247
St artin gassis tance →
202
2 Buttons fort he SOS emergency
call sy stem and roadside assis‐
ta nce →
200
3 Warning lamp →
19 9
Saf etyv est →
19 9
Fir st-ai dk it (so ftsided) →
19 9
4 Vehicles wit hrear-wheel drive:
hy draulic jac kand tire-change
to ol kit →
213 5
Haza rdwa rning lights →
85
6 QR code fora ccessing ther es‐
cue card →
27
7 Todisconnect thes tarter bat‐
te ry →
205
8 Fuelfiller flap wit hinstruction
labels fort irep ressu re,fuel
type and QR code fora ccess‐
ing ther escue card →
13 3
9 Flattire →
201 18
Atag lanc e–Emer gencie sand breakdowns

re
sear ch,wea reunable toasses sother parts.
We therefor eaccep tnor esponsibility fort he use
of suc hparts in Mercedes-Benz vehicles, even if
th ey have been of ficially appr ovedori ndepend‐
ently appr oved byatesting center.
In some other countries, cer tain parts ar eonly
of ficially appr ovedfor ins tallation or modification
if th ey comply wi thlegal requirements. All
Mercedes-Benz Genuin eParts satisf ythese
re qu irements. Mak esuret hat all parts ar esuita‐
ble fory our vehicle.
Alw ayss pecify thev ehicle identification number
(VIN) and thee ngine number when ordering
Mercedes-Benz Genuine Parts( / pag e245). Note
sabout attachments, add-on equip‐
ment, installations and con versions
Fo rs afet yr easons, ha veadd-on equipmen tpro‐
duce dand ins talled in acco rdanc ewitht he valid
Mercedes-Benz body/equipmen tmountin gdirec‐
tives. These body/equipmen tmountin gdirectives
ensur ethat thec hassi sand add-on equipment
fo rm one unit and that theg reates tpossible le vel
of operational and driving saf etyisa chieve d.
Bo th vehicle manufacturer sand body manufac‐
turer smusta lway se nsur ethat thep roducts they
manufactur ecome int ocirculation only in asafe
st at ea nd do no tpose an yrisk stop eople. Other‐
wise, ther em aybe consequences under civil,
criminal or public la w.All manu facturer sare
re sponsible fort he products that they have man‐
ufactured. Manufacturer sofattachments, add-on
equipment, ins tallation sand con versions must
guarantee complianc ewithD irective
2001/95/E Congeneral product saf ety.
Mercedes-Benz recommends thef ollowing proce‐
dur efor saf etyr easons:
R Do no tmakea nyother changes tothev ehi‐
cle.
R Obtain appr oval from thed ealer named on
th ei nside title pag eintheeve nt of deviations
from thea ppr ove dbody/equipment mounting
directives.
Ac cep tance testsp erform ed bypublic test bodies
or of ficia lapp rova ls do no trule out saf etyr isks.
Obser vethei nformation about Mercedes-Benz
Genuine Parts( / pag e20).
% Yo
uc an obtain fur ther information at aquali‐
fi ed specialis tworks hop. &
WARNING Risk of accident and injur yin
th ee vent of inco rrect con versions or
ch anges tothev ehicle
Con versions or changes tothev ehicle can
impair thef unction of sy stems or compo‐
nents.
As aresult, they ma ynol onger function as
intended and/or endanger theo perating
saf etyoft hevehicle. #
Alwaysh ave conversions or changes to
th ev ehicle made at aqualified work‐
shop. If
yo ui ntend tomak echanges to yourvehicle,
Mercedes-Benzu rgentl yrecommends con tacting
th ed ealer ,who will giv eyou all thei nformation
yo un eed. Ther emaybe acharg efor this service.
If body manufacturer sand dealer smakem odifi‐
cations that af fect thef ina linspection of the
engine, vehicle or equipment, they mus taccept
sole responsibility fort he vehicle. This also
appliestom arking and documenting thev ehicle
parts af fected bythec hanges that they make.
Yo ua re re sponsible forc ertifying and pr oviding
ev idenc ethat thef ollowing condition sareme t:
R The vehicle complies wit hallre leva nt stand‐
ards and regulations that ar eaffected bythe
modification.
R The modified vehicle still meets thev ehicle
saf etys tandards and emission regulations.
R The modification does no timp air thes afet yof
th ev ehicle.
Mercedes-Ben zisnotresponsible fort he final
inspection, product liability or warrant yclaims
re sulting from modification. This applies fort he
fo llowing points:
R them odified components or sy stems
R ther esultant violatio nofemission regulations
or vehicle saf etys tandards
R all consequences resulting from them odified,
less saf eorevenf aulty vehicle
Mercedes-Benza ccepts noresponsibility as final
manu facturer or fort he resultant product liability.
Even seemingly minor changes tothev ehicle,
suc hasa ttaching aradiator grill in winter ,are not
permitted. Do no tcover ther adiator .Donotuse
an yt hermal mats, insect pr otection co vers etc.
Otherwise, thev alues of thev ehicle's diagnostic
sy stem will be dis torted. Some of these values General no
tes21

Daimle
rVANS US A,LLC
EuropeanD eliveryDepartment
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
EuropeanD eliveryDepartment
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Main
tenance information Yo
ur cus tomer service advisor willr ecordevery
service fory ou in theS ervice and Warrant yInfor‐
mation booklet. In
fo rm ation on Roadside Assistance Ro
adside Assis tance of fers tech nica lhelpint he
eve nt of abreak down. Your calls tothet oll-free
Ro adside Assis tance Hotline ar eanswe redbyo ur
agents 24hour sad ay,3 65 da ysay ear.
1-8 77-762-826 7(USA)
1-800-387-0 100( Canada)
Yo uc an find fur ther information in theR oadside
Assis tance brochu re(USA) or the" Roadside
Assis tance" section in theS ervice and Warranty
bookle t(Canada). Youw illfind bo thinthev ehicle
document wallet. Information on
changing address or owner In
thee vent of achang eofa ddress, please send
us the" Notification of Address Change" in the
Service and Warrant yInforma tionb ookle torsim‐
pl yc all theC ustomer Assis tance Center (USA) at
th eh otline number 1-8 77-762-826 7orCustomer
Service (Canada) at 1-800-387-0 100. This way,if
necessar y,we can reac hy ou in atimel yfashion.
If yo us ellyour Mercedes, please lea vethee ntire
literatur einthevehicle so that it is available to
th en exto wne r.If yo uh ave purchased aused
ve hicle, please send us the" Notification of Pur‐
ch ase of Used Car" in theS ervice and Warranty
In fo rm atio nbookle torcalltheC ustomer Assis‐
ta nce Center (USA) at theh otline number
1-8 77-762-826 7orCustomer Service (Canada) at
1-800-387-0 100. Po
ssible danger due tosubstances haza rdous
to health In compliance wit
hProposition 65 ("P rop65"), the
fo llowing de tach able label has been added to
eac hvehicle sold in California: Operating saf
ety &
WARNING Risk of accident du etomal‐
functions or sy stem failures
If yo udon othave thep rescribed service/
maintenanc eworkora nyrequ iredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Alwaysh ave thep rescribed service/
maintenanc eworkasw ell anyrequired
re pair scarried out at aqualified special‐
is tw orks hop. &
WARNING Risk of accident and injur yas
ar esult of incor rect modi fications to
electronic componen tparts
Modification toelectronic components, their
softwar eorwiring could impair their function
and/or thef unction of other networ kedc om‐
ponen tparts. In particular ,systems releva nt
to saf etyc ould also be af fected.
As aresult, they ma ynol onger function as
intended and/or endanger theo perating
saf etyoft hevehicle. #
Nevertamper wit hthe wiring and elec‐
tronic component parts or their soft‐
wa re. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. Obser
vethe" Vehicle electronics" section in the
"Technical data". Gene
raln otes 23

&
WARNING Risk offire due toflammable
materials on ho tparts of thee xhau stsys‐
tem
Flammable materia lsuc hasl eaves, grass or
twigs ma yignit eift heyc ome int ocontact
wi th hotp arts of thee xhau stsystem. #
When driving on unpa vedr oads or off-
ro ad, regular lych eckt he vehicle under‐
side. #
Remo vetrappe dplants or other flam‐
mable material. #
Ifth er eisd amage, consult aqualified
specialis tworks hop immediately. *
NO
TEDama getothev ehicle In
thef ollowing situations, in particular ,there
is ar isk of damag etothevehicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedr oad
R The vehicle is driven toof asto veran
obs tacle, e.g. acurb ,speed bu mpor pot‐
hole
R Aheavy object strike st he underbody or
ch assis components
In situations suc hasthis,theb ody ,the
underbody ,chassi scomponents, wheels or
tires could be damaged without thed amage
being visible. Components damaged in this
wa yc an unexpectedl yfail or ,inthe case of an
accident, ma ynotabsorb thel oads that arise
as intended.
If th eu nderbody paneling is damaged, flam‐
mable materials suc hasleaves, grass or
twigs can collect between theu nderbody and
th eu nderbody paneling. These materials may
ignit eift heyc ome int ocontact wi thhotp arts
on thee xhau stsystem. #
Have thev ehicle checkeda nd repaired
immediatel yataqualified specialist
wo rkshop.
or #
If driving saf etyisi mpaired while con‐
tinuing your journe y,pull over and stop
th ev ehicle immediatel yinaccordance
wit hthe traf ficc onditions, and contact
aq ualified specialis tworks hop. Declarations of conformity
Ra
dio equipment appr oval forw ireles scen‐
tral locking Ra
dio equipment appr oval number s9205 10A Count
ry Radio equipment appr oval
information
Indonesi a60598/SDPPI/20 19
Supplie rnumber :16833352
Ra dio frequency: 433. 47 -
434.3 7MHz
Vi etnam C0290
181218 AF04A2
Supplie rnumbe r:16 833352
Ra dio frequency: 433. 47 -
434.3 7MHz Information about
thed ecla ratio nofc onform‐
ity forw ireles svehicle components USA:
"Thew ireles sdevices of this vehicle comply
wit hP art15oft he FCC Rules. Operation is sub‐
jec ttot hefollowing tw oconditions: 1) These
device smaynotc ause harmful inter fere nce, and
2) These device smusta cce ptanyinter fere nce
re ceived, including inter fere nce that ma ycause
undesired operation .Changes or modi fications
no te xpressly appr ovedbyt he party responsible
fo rc ompliance could void theu ser's authority to
operat ethe equipment."
Canada: "The wireless devices of this vehicle
compl ywithI ndustr yCanada license-e xemp tRSS
st andard(s). Operatio nissubject tothef ollowing
tw oc onditions: (1) These device smaynotc ause
inter fere nce, and (2) These device smusta cce pt
an yinter fere nce, including inter fere nce that may
cause undesired operation of thed evice."
USA: "Wireless chargin gsystemf or mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies wit hPart18oft he FCC Rules."
The name and address of ther esponsibl eparty
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 38 1F riedrichsdorf
Germany 24
Generaln otes