ESP MERCEDES-BENZ V-CLASS 2021 Owners Manual

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therefore note that this PD\f document in no wa\b replaces the printed version
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Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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W
W
elcome t
elcome t o t
o the w
he w or
orld of Mer
ld of Mer cedes-Benz
cedes-Benz
Before you /r stdrive o., read these Operating
Instructions carefully and familiarise yourself with
yo ur vehicle. Foryo ur ow n sa fety and a longer
operating lifespan, follow the inst ructions and
wa rning notices in these Operating Instructions.
Disregarding them may result in damage tothe
ve hicle or environment or in injuries topeople.
The standard equipment and product description
of your vehicle may vary and depends on thefo l-
lowing factors:
R Model
R Order
R National version
R availability
The illust rations in these Operating Instructions
show a leT-hand drive vehicle. On right-hand-d rive
ve hicles, the la yout of car parts and control ele-
ments di.ers accordingl y.
Mercedes-Benz is constantly de veloping its vehi-
cles fu rther.
Mercedes-Benz therefore reser vesth eright to
introduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
Yo ur vehicle may therefore di.er, in individual
cases, from that shown in the descriptions and
illustrations.
The following documents are integ ral parts of the
ve hicle:
R Digital Operating Instructions
R printed Operating Instructions
R service booklet
R equipment-dependent supplements
Alw ayske ep these documents in theve hicle. If you
sell theve hicle, alw ays pass all documents on to
th e new owner.
4475841610Z102
4475841610Z102

In
these Operating Instructions, you will /nd the
fo llowing symbols: &
W
WARNING
ARNING Danger due tonot observing
th ewa rning notices
Wa rning notices dr awyour attention tohazards
th at may endanger your health or life, or the
health or life of others. #
Obser vethewa rning notices. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage due tofailure toobser veenviron-
mental no tes Environmen
tal no tes include information on
environmentally responsible behaviour or envi-
ro nmentally responsible disposal. #
Obser veenvironmental no tes. *
N
NOOTE
TE Damage toproperty due tofailure to
obser venotes on material damage No
tes on material damage inform you of risks
which may lead toyour vehicle being damaged. #
Obser venotes on material damage. %
These symbols indicate useful instructions or
further information that could be helpful to
yo u.
# Instructions
(/ page) Fu
rther information on a topic
Display Messages on the display of the inst ru-
ment cluster
4 Highest menu le velto be selected in the
multimedia system
5 Corresponding submenus tobe selected
in the multimedia system
*I ndicates a cause 4 4
Symbols

1
å ESP®
OFF →
304
2 ÷ ESP®
→
304
3 · Distance warning →
308
4 Ð Powe r steering →
309
5 #! Turn signal lights →
108
6 ! Parking brake (yellow) →
304
7 ! ABS →
304
8 ; Engine diagnostics →
309
9 % Preglow
A ! Parking brake (red) →
304
B J Brakes (red) →
304
C ? Coolant →
309
D J Brakes (yellow) inopera-
tive E
6 Restraint system →
304
F ü Seat belt →
307
G K High beam →
108
H L Low beam →
107
I 6 Reser vefuel →
309
J T Standing lights and
licence plate and instrument
lighting →
107
K R Rear fog light →
107
N Inoperative
L h Tyre pressure monitoring
system →
311
Cor responding messages may
also be shown on the inst ru-
ment cluster displa y.→
281 At
a glance – Indicator and warning lamps
7 7

Centr
Centr
e console, middle section
e console, middle section Ve
hicle with automatic transmission (example)
1 Touchpad →
197
2 Adjusts and mutes thevo lume
3 Switches the multimedia system
on and o.
4 Æ Opens and closes the
electric sliding door on theright
side of theve hicle →
57
5 å Switches ESP ®
on/o. →
153 6
è Switches the ECO start/
stop function on and o. →
140
7 Å Opens and closes the
electric sliding door on the leT
side of theve hicle →
57
8 é Switches PARKTRONIC
on/o. →
166
9 DYNAMIC SELECT switch →
144 10
10
At
a glance – Centre console, middle section

Calling up t
Calling up t
he Digit
he Digital Oper
al Operating Ins
ating Instr tructions
uctions
Multimedia system: 4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the mul-
timedia system. #
Select one of thefo llowing menu items in the
Digital Operating Instructions:
R Search: here you can use keywords toqui ckly
locate answers toquestions concerning vehicle
operation.
R Quick start: the /rst steps towa rds setting up
yo ur driver's seat can be found here.
R Tips: pr ovides you with information on speci/c
ev eryday situations foryo ur vehicle.
R Bookmarks :yo u can access your sa ved per-
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Operating Instructions here. 1
Back
2 Add bookmar ks
3 Pictu re
4 Content area
5 Menu
Some sections in the Digital Operating Instruc-
tions, such as warning no tes, can be expanded and
collapsed.
A A dditional op
dditional op tions f
tions for calling up t
or calling up t he Digit
he Digital Oper
al Oper at-
at-
ing Ins
ing Instr tructions
uctions Dir
Dir
ect access:
ect access: pressing and holding down an entry
in theta b bar of the multimedia system opens the
cor responding content in the Digital Operating
Instructions. LIN
LIN
GUA
GUA TR
TRONIC:
ONIC: calls up via thevo ice control sys-
tem
The Digital Ope rating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating Instructions can also be found
in the Mercedes-Benz Guides App in all com-
mon app stores. Digital Operating Instructions
15 15

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accessories which ha venot been app rove dby
Mercedes-Benz, the operating saf ety of theve hicle
may be jeopardised. Saf ety-re leva nt systems, e.g.
th e brake system, may malfunction. Use only genu-
ine Mercedes-Benz GenuineParts or parts of equal
qu alit y.Use only tyres, wheels and accessory parts
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitability. Despite ongoing mar ket
re sear ch, Mercedes-Benz is unable toassess other
parts. Mercedes-Benz accepts no responsibility for
th e use of such parts in Mercedes-Benz vehicles,
ev en if they have been appr oved o1cially or inde-
pendent lyby ate sting centre.
Ce rtain parts are only o1cial lyappr ovedfo r instal-
lation or modi/cation if they comply with legal
re qu irements. All genuine Mercedes-Benz Genu-
ineParts meet there gistration requ irements. The
use of non-appr oved parts may in validate theve hi-
cle's general ope rating permit.
This is the case in thefo llowing situations:
R The vehicle type changes from that stated in
th ege neral ope rating permit.
R Other road users could be endangered.
R The exhaust gas or noise le vels are adversely
a.ec ted.
Alw ays specify theve hicle identi/cation number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 270).Inf
Inf
or
ormation about att
mation about att ac
achments, add-on eq
hments, add-on eq uip-
uip-
ment, inst
ment, inst allations and conv
allations and conv er
ersions
sions
Not
Not es on body/eq
es on body/eq uipment mounting dir
uipment mounting directiv ectives
es
Fo r saf etyre asons, ha veadd-on equipment pro-
duced and /tted in accordance with theva lid
Mercedes-Benz body/equipment mounting direc-
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that thegr eatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufactur-
ers must alw ays ensu rethat the products they
manufacture come into circulation only in a safe
state and do not pose any risks topeople. Other-
wise, there may be consequences under civil, crim-
inal or public la w.All manufacturers are responsi-
ble forth e products that they have manufactured.
Manufacturers of attachments, add-on equipment, ins
tallations and con versions must guarantee com-
pliance with Directive 2001/95/EC on general
product sa fety.
Mercedes-Benz recommends thefo llowing proce-
dure for saf etyre asons:
R Do not make any other changes totheve hicle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests pe rformed bypublic test bodies
or o1cial appro vals do not rule out saf etyrisks.
Comply with the information about Mercedes-Benz
ge nuine parts (/ page 16).
Yo u will /nd the Mercedes-Benz body/equipment
mounting directives online at the https://bb-
por tal.mercedes-benz.com/en/GLOBAL
Yo u will also /nd information about the PIN assign-
ment and changing the fuse there.
% You can obtain fur ther information at a quali-
/ed specialist workshop. &
W WARNING
ARNING Risk of accident and injury in
th eev ent of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can pre-
ve nt systems or components from functioning
prope rly and/or jeopardise theve hicle's
operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a quali/ed
wo rkshop. N
No
ot
tes on t
es on t he r
he radiat
adiat or
or
Even seemingly minor changes totheve hicle, such
as attaching a radiator grille in winter, are not per-
mitted. Do not co verth era diator. Do not use any
th ermal mats, insect pr otection co vers etc.
Otherwise, theva lues of theve hicle's diagnostic
system will be dis torted. In some countries, the
re cording of engine diagnostics data is prescribed
by law and must be veri/able and cor rect at all
times. Oper
Oper
ating Ins
ating Ins tr
tructions
uctions
These Operating Instructions describe all models,
as well as standard and optional equipment of your
ve hicle that wa sav ailable at the time of going to
press. Countr y-speci/c di.erences are possible.
No tethat your vehicle may not be /tted with all
functions described. This is also the case for sys- General no
tes
17 17

V
V
ehicle com
ehicle com ponents (designa-
ponents (designa-
tion in accor
tion in accor dance wit
dance with EU DoC)
h EU DoC) S
S AR v
AR v alue in W/kg
alue in W/kg Limit v
Limit value t
alue to be used
o be used
Ta blet PC SM-T230NZ 0.7 W/kg4 W/kg
NRCS2P 0.003 W/kg2 W/kg
NTG7RSU 0.07 W/kg2 W/kg
NTG7 MID, NTG7 HIGH, NTG7
PREMIUM, NTG7 PREMIUM-
PLUS, NTG7 MID LFT2, NTG7
HIGH LFT2, NTG7 PREMIUM
LFT2, NTG7 PREMIUMPLUS
LFT2 0.08 W/kg
2 W/kg
RAMSES 1.0 and 1.1 0.036 W/kg2 W/kg
NTG6N MID/ENTRY
NTG6N HIGH
NTG6N HIGH2 0.199 W/kg
4 W/kgIm Im
port
port er inf
er inf or
ormation f
mation f or wir
or wireless com
eless com ponents
ponents Moldov
Moldov
a only:
a onl y:
Im
Im port
port er
er
S.C. GRAND PREMIUM S.R.L. Moldo va
mun. Chisinau, st r.Hîncesti sos., 2/2
T
T ur ke
ur ke y onl y:
y onl y:
Im
Im port
port er
er
Mercedes Benz Otomotiv Ticar etve Hizmetler A.Ş.
Genel Mer kez
Akçabu rgaz Mah. Süleyman Şah Cad. No: 6/1
34522 Esenyurt/Istanbul
Ukr
Ukr aine onl y:
aine onl y:
Im Im port
port er
er
PJ SC „AUTOCAPITAL“
Ve lyka Vasylkivska st r.15/2
01004 Kyiv
Ukraine
U Unit nit ed Kingdom onl y:
ed Kingdom onl y:
Im
Im port
port er of Mer
er of Mer cedes-Benz cars
cedes-Benz cars
Mercedes-Benz Cars UK Limi ted
Dela wareDrive, Tongwell
Milton Keynes, MK15 8BA
England
Im Im port
port er of Mer
er of Mer cedes-Benz v
cedes-Benz v ans
ans
Mercedes-Benz Vans UK Limi ted
Dela wareDrive, Tongwell Milton
Keynes, MK15 8BA
England
Im Im port
port er of Mer
er of Mer cedes-Benz spar
cedes-Benz spar e par
e parts
ts
Mercedes-Benz Parts Logistics
Dela wareDrive, Tongwell
Milton Keynes, MK15 8BA
England Jack
Jack
Copy and translation of
the original declaration of
conformity:
EC declar EC declar ation of conf
ation of conf or
ormity
mity
1.
The undersigned, representing
Manufacturer:
BRANO a.s.
74741 Hradec nad Mor avicí, Opavská 1000,
The Czech Republic
ID No.: 64-387-5933
VA T No.: CZ64-387-5933
her ewith declares under our sole responsibility that
th e product:
2. a)
Na me:
Jack
Ty pe: 22 22
General no
tes

Substances
that constitute a health hazard or
re act agg ressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Inf
Inf
or
ormation on t
mation on t he REAC
he REACH dirH directive
ective
EU and EFT
EU and EFT A countr
A countries only:
ies onl y:
The REA CH directive (Directive (EC) No.
1907/2006, Article 33) stipulates a duty tosupply
information about subs tances of very high conce rn
(SVHCs).
Mercedes‑Benz AGacts tothe best of its kno wl-
edge toprev ent these SVHCs from being used and
to enable customers tosafely handle these sub-
stances. There are SVHCs known to
Mercedes‑Benz AG, according tosupplier informa-
tion and internal product information, found in indi-
vidual components of this vehicle in quantities of
ov er 0.1 percent byweight.
Fu rther information can be obtained at thefo llo w-
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ N No
ot
tes f
es f or per
or per sons wit
sons wit h electr
h electronic medical aids
onic medical aids
Mercedes-Benz AGcannot, despite carefully de vel-
oping vehicle systems, comple tely rule out the
interaction of vehicle systems with elect ronic med-
ical aids such as ca rdiac pacemake rs.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic /elds on a par
with permanent magnets. These /elds can be
fo und, forex ample, in the area around the multi-
media and sound system or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R medical aids malfunctioning
R adverse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there is
continuing uncer tainty concerning the possibility
of medical aids malfunctioning, Mercedes-Benz AGre
commends using only fewelectrical vehicle sys-
te ms and/or maintaining a distance from the com-
ponents.
Only ha verepairs and maintenance workinthe
area of thefo llowing components car ried out by a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
Such damage is not co veredby either the Limi-
te dWa rranty or the new or used-vehicle war-
ra nty. #
Obser vethe inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as rega rding possible
ve hicle damage. QR codes f
QR codes f
or r
or rescue card
escue card
The QR code stic kers are a1xed tothe B-pillar on
th e driver's and front passenger side. In theev ent
of an accident, emer gency services can use the
QR code toquickly de term ine the cor responding
re scue card foryo ur vehicle. The cur rent rescue
card contains the most impor tant information
about your vehicle in a compact form , e.g. the
ro uting of the electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat
Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic control units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such General no
tes
25
25

Fo
rth is reason, when services are pr ovided by
th ird parties, please ask the service pr ovider in
qu estion for information about the type, extent and
purpose of the collection and use of personal data.
Onboar
Onboar d Logic U
d Logic Unit (OL nit (OLU)
U)
The Onboard Logic Unit (OLU) is available tocom-
mercial cus tomers.
It contains control units, including aerials for con-
nection via wireless networ ks,th at permit the
ex ch ange of data between your vehicle and other
systems. The cont rol units can be used in conjunc-
tion with service pr ovided byath ird party. Under
cer tain circumstances, these services may alter
th e basic con/guration of theve hicle and could
a.ect the per form ance of cer tain vehicle func-
tions.
Fo r fur ther information about speci/c services,
re ad the operating inst ructions of theth ird-party
pr ov ider. For fur ther information about the
Onboard Logic Unit, consult a Mercedes-Benz
Service Centre.
If yo u, yourself, do not own and are not responsi-
ble forth eve hicle, you may not know the cur rent
status of the Onboard Logic Unit. For fur ther infor-
mation concerning the services which are cur-
re ntly active, including any data which may be
being processed as de/ned bythe GDPR, please
contact the person responsible forth eve hicle. Dat Dat
a pr ot
a pr otection r
ection r ights
ights Depending on
your country or the equipment and
ra nge of functions of your vehicle as well as the
services you use and the services on o.er, you are
entitled todi.erent data pr otection rights. Further
information on data pr otection and your data pro-
te ction rights can either be found on the manufac-
turer's website or you will receive this information
as part of theva rious services and service o.ers.
There, you will also /nd the contact information for
th e manufacturer and its data pr otection o1cer.
At awo rkshop, forex ample, with the support of a
specialist and possibly for a fee, you can ha vedata
re ad out which is stored only locally in theve hicle. Cop
Cop
yr
yright
ight
Information on licences for free and open-source
soTware used in your vehicle is available along
with updates online at:
https://www.mercedes-benz.com/opensource. 28 28
Gene
ral no tes