tow MERCEDES-BENZ V-CLASS 2021 Owners Manual

Overview and operation of
the on-board
computer ................................................. 181
Overview of data shown on the inst ru-
ment clus ter display ................................. 183
Ad justing the inst rument lighting .............. 183
Overview of menus on the on-board
computer ................................................. 183
Menus and submenus .............................. 184 Mer
Mer
cedes me
cedes me ........................................... 191 191
Mercedes me calls ................................... 191
Mercedes me connect ............................. 193
Mercedes me and apps ............................ 194 MBUX multimedia syst MBUX multimedia syst
em
em......................... 196 196
Overview and operation ............................ 196
System settings ....................................... 199
Na vigation ................................................ 202
Te lephone ................................................ 207
Overview of Smartphone Integ ration ......... 209
We b br owser overview ............................. 210
Ra dio and media ...................................... 210
Sound settings ........................................ .213 T
T
r
ranspor
anspor ting
ting............................................. 214 214
No tes on loading guidelines ..................... .214
Load distribution ...................................... 215
Securing loads ......................................... 216
Load securing aid ..................................... 218
Car rier systems ........................................ 221 Maint Maint
enance and car
enance and car e
e.............................. 223 223
No tes on maintenance ............................. 223
Se rvice inter val display ............................. 223
Engine compartment ................................ 224
Cleaning and care .................................... 230 Br
Br
eakdo
eakdo wn assist
wn assist ance
ance.............................. 235 235
Emer gency ............................................... 235
Mercedes-Benz eme rgency call system .... 236
Flat tyre ...................................................2 38
Battery ..................................................... 238
To wing or tow- starting .............................. 245
Electrical fuses ......................................... 250
Ve hicle tool kit ........................................ .250 Wheels and tyr Wheels and tyr
es
es...................................... 252 252
Information on noise or unusual driving
ch aracteristics ......................................... 252
No tes on regula rly inspecting wheels
and tyres ................................................ .252 Information on driving with summer
tyres ........................................................ 252
Information on M+S tyres ......................... 252
No
tes on snow chains .............................. 253
Ty re pressure ........................................... 253
Changing a wheel .................................... .258
Information on wheel and tyre combina-
tions ........................................................ 264
Spare wheel ............................................. 267 T T
ec
ec hnical dat
hnical dat a
a.......................................... 269 269
Information on thete ch nical data ............. 269
On-board electronics ................................ 269
Re gula tory radio identi/cations and
no tes ...................................................... .270
Ve hicle identi/cation plate, vehicle iden-
ti/cation number (VIN) and engine num-
ber ........................................................... 270
Operating 0uids and capacities ............... .271
Ve hicle data ............................................. 278
Tr ailer hitch ............................................. .279
Lashing points and car rier systems ...........2 80 Displa Displa
y messag
y messag es and w
es and war
arning and indi-
ning and indi-
cat
cat or lam
or lam ps
ps.............................................. 281 281
Display message s .................................... .281
Wa rning and indicator lamps .................... 304 Inde
Inde
x
x.......................................................3 13
313 Contents
3
3

Centr
Centr
e console, low
e console, low er section
er section St
ow age compartment with co ver
1 Cover →
98
2 12 V soc ket →
104
Cigar ette lighter →
104
3 Holder forth e mobile phone
brac ket
4 Media Inter face with two USB
ports or with two USB ports and
one SD card slot 5
Cup holder
6 Ashtr ay →
103
7 Stow age compartment
Switch clock for auxiliary warm-
air heater →
133
Device ins tallation frame for
auxiliary equipment, e.g. a
ta ch og raph At
a glance – Centre console, lo wer section
11 11

Centr
Centr
e console be
e console be tw
tw een t
een t he dr
he dr iv
iver's and fr
er's and fr ont passeng
ont passeng er seats
er seats 1
Stow age compartment
2 Cup holders
3 Stow age compartment
Media Inter face with two USB
ports and an SD card slot
Re frigerator box →
105
4 Temp erature-controlled cup
holder →
103 5
Stow age compartment
6 Cigar ette lighter →
104
Ashtr ay →
103
12 V soc ket →
104
230 V soc ket →
105
7 Stow age compartment 12
12
At
a glance – Centre console between the driver's and front passenger seats

1
Ì Deactivates interior pro-
te ction →
69
2 p Switches the leT-hand
re ading lamp on/o. →
112
3 | Switches automatic inte-
ri or lighting control on/o. →
112
4 c Switches the front interior
lighting on/o. →
112
5 w Switches there ar/load
compartment lighting on/o. →
112
6 p Switches theright-hand
re ading lamp on/o. →
112
7 Ë Deactivates tow- awa y pro-
te ction →
69 8
ï Buttonfo r Info call →
191
9 3 Opens/closes the pano-
ra ma sliding sunroof →
66
Opens/closes thero ller sun-
blinds →
66
A ATA indicator lamp →
68
B Glasses compartment →
99
C G SOS button →
236
D F Breakdown assistance
call button →
191 At
a glance – Overhead cont rol panel
13
13

Calling up t
Calling up t
he Digit
he Digital Oper
al Operating Ins
ating Instr tructions
uctions
Multimedia system: 4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the mul-
timedia system. #
Select one of thefo llowing menu items in the
Digital Operating Instructions:
R Search: here you can use keywords toqui ckly
locate answers toquestions concerning vehicle
operation.
R Quick start: the /rst steps towa rds setting up
yo ur driver's seat can be found here.
R Tips: pr ovides you with information on speci/c
ev eryday situations foryo ur vehicle.
R Bookmarks :yo u can access your sa ved per-
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Operating Instructions here. 1
Back
2 Add bookmar ks
3 Pictu re
4 Content area
5 Menu
Some sections in the Digital Operating Instruc-
tions, such as warning no tes, can be expanded and
collapsed.
A A dditional op
dditional op tions f
tions for calling up t
or calling up t he Digit
he Digital Oper
al Oper at-
at-
ing Ins
ing Instr tructions
uctions Dir
Dir
ect access:
ect access: pressing and holding down an entry
in theta b bar of the multimedia system opens the
cor responding content in the Digital Operating
Instructions. LIN
LIN
GUA
GUA TR
TRONIC:
ONIC: calls up via thevo ice control sys-
tem
The Digital Ope rating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating Instructions can also be found
in the Mercedes-Benz Guides App in all com-
mon app stores. Digital Operating Instructions
15 15

A) A 164 580 02 18, A 166 580 01 18
B) A 240 580 00 18
C) A 639 580 02 18
Ye ar of manufacture: 2015
Complies with all releva nt pr ovisions
Directive No. 2006/42/EC
b)
Description and purpose of use:
The jack is only intended forra ising the speci/ed
ve hicle in accordance with the operating inst ruc-
tions a1xed tothe jac k.
3.
Re fere nce data of the harmonised standards or
speci/cations
A) ISO 4063, EN ISO 14341- A,DBL 7382.20, MBN
10435, AS 2693
B) ISO 4063, ISO 14341- A,DBL 7392.10, MBN
10435
C) DBL 7392.10, DBL 8230.10
Te ch nical documentation of the product is stored
at the premises of the manufacturer. The person
re sponsible for assembling thete ch nical documen-
ta tion of the product: Head of thete ch nical
department Brano a.s.
4.
Hradec nad Mor avicí
City
5.
05.05.2015
Date
Signed by:
Director of Quality Diagnos Diagnos
tics connection
tics connection
The diagnostics connection is a tech nical inter face
in theve hicle. It is used, forex ample, in the con-
te xt of repair and maintenance workor forre ading
out vehicle data in a specialist workshop. Diagnos-
tic devices should therefore only be connected in a
qu ali/ed specialist workshop. &
W
WARNING
ARNING Risk of accident due tocon-
necting devices tothe diagnostics connec-
tion
If yo u connect devices tothe diagnostics con-
nection of theve hicle, the function of vehicle
systems and operating saf ety may be impaired. #
For saf etyre asons, werecommend that
yo u only use and connect products
appr ovedby yo ur Mercedes-Benz service
centre. &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N NOOTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. The connection and use of ano
ther device on the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Gene
ral no tes
23
23

Please
referto thewa rranty term s and conditions
re ga rding this.
In addition, connecting equipment tothe diagnos-
tics connection can lead toemissions monitoring
information being reset, forex ample. This may lead
to theve hicle failing tomeet there qu irements of
th e next emissions inspection during the main
inspection. N
No
ot
tes on c
es on c hang
hanges t
es to t
o the engine output
he engine output
Output increases can cause:
R Change the emission values.
R Lead tomalfunctions.
R Result in conse quential damage.
The operating saf ety of theve hicle is not guaran-
te ed in all situations.
If th eve hicle's engine output is increased:
R Tyres, suspension, brake system and engine
cooling system must be adap tedto the
increase engine output.
R Vehicle must be recerti/ed.
R Report changes in output tothe accident insur-
ance body.
This will otherwise lead tothe in validation of the
ve hicle's general ope rating permit and its insur-
ance co verage.
If yo u sell theve hicle, inform the buyer of any alter-
ations totheve hicle's engine output. This may
constitute a punishable o.ence under national leg-
islation. Quali/ed
Quali/ed
specialis
specialist w
t work
ork shop
shop
A quali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle. This
particular lyapplies towo rkreleva nt tosaf ety.
Alw ays ha vethefo llowing workon theve hicle car-
ri ed out at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes-Benz recommends that you use a
Mercedes-Benz service centre forth is purpose. V
V
ehicle r
ehicle r egis
egistrtration
ation
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehicles.
The quality or saf ety of theve hicle is impr oved as a
re sult of the inspection.
Mercedes-Benz can only inform you about vehicle
ch ecks if it has your registration data.
In thefo llowing cases your vehicle may not be reg-
istered toyouye t:
R you did not pur chase your vehicle at an author-
ised specialist dealer.
R your vehicle has not yetbeen inspected at a
Mercedes-Benz service centre.
It is advisable toregister your vehicle with a
Mercedes-Benz service cent re.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service cent re. Corr Corr
ect use of t
ect use of t he v
he vehicle
ehicle
If yo ure mo vewarning stic kers,yo u or others may
fa ilto recognise the dangers. Lea vewarning stic k-
ers in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical data forth eve hicle
R tra1c rules and regulations
R laws per taining tomo torve hicles and saf ety
standa rds &
W WARNI NG
ARNI NGRisk of /re and accident when
transporting substances which are hazard-
ous tohealth or react agg ressively
Gases and 0uids can even escape from con-
ta iners which are fully closed.
This can adversely a.ect your concentration
during the journey and your health. Electronic
component parts may also experience mal-
functions, short circuits or system failures. #
Do not st owor transport any substances
which are hazardous tohealth and/or
agg ressively reactive in theve hicle inte-
ri or. 24 24
General no
tes

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the r
he r es
estrtraint syst
aint syst em
em The
restraint system includes thefo llowing compo-
nents:
R Seat belt system
R Airbags
R Child restraint system
R Child seat secu ring systems
The restraint system can help pr event theve hicle
occupants from coming into contact with parts of
th eve hicle interior in theev ent of an accident. In
th eev ent of an accident, there straint system can
also reduce thefo rc es towhich theve hicle occu-
pants are subjected.
Only a seat belt which is worncor rectly can pro-
vide the intended le vel of pr otection. Depending on
th e de tected accident situation, seat belt tension-
ers and/or airbags supplement the pr otection
o.ered bya cor rectly wornseat belt. Seat belt ten-
sioners and/or airbags are not deplo yed in every
accident.
In order forth ere straint system toprovide the
intended le vel of pr otection, each vehicle occupant
must obser vethefo llowing information:
R Fasten seat belts co rrectl y.
R Sit in an almost upright seat position wi th their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
R Always secure persons under 1.50 m tall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wev er, no system available today can comple tely
eliminate injuries and fatalities in every accident
situation. In particular, the seat belt and airbag
ge nerally do not pr otect against objects penetrat-
ing theve hicle from the outside. It is also not pos-
sible tocomple tely rule out therisk of injury
caused bythe airbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y t he
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury or death due to
modi/cations tothere straint system
Ve hicle occupants may no lon ger be pr otected
as intended if alterations are made tothe
re straint system. #
Never alter the parts of there straint sys-
te m. #
Neverta mp er with the wiring or any elec-
tronic component parts or their soTware. If it is necessary
toadjust theve hicle toaccommo-
date a person with disabilities, contact a quali/ed
specialist workshop.
Mercedes-Benz recommends that you only use
driving aids which ha vebeen appr oved speci/cally
fo ryo ur vehicle byMercedes-Benz. R
R
es
estr traint syst
aint syst em functionality
em functionality When
theve hicle is switched on, a self-test is per-
fo rm ed, during which the6 restraint system
wa rning lamp lights up. It goes out no later than a
few seconds aTer theve hicle is star ted. The com-
ponents of there straint system are then func-
tional. R
R
es
estr traint syst
aint syst em malfunction
em malfunction A malfunction has occur
red in there straint system
in thefo llowing cases:
R The 6 restraint system warning lamp does
not light up when theve hicle is switched on.
R The 6 restraint system warning lamp lights
up continuously or repeatedly during a journe y. &
W
WARNI NG
ARNI NGRisk of injury due tomalfunc-
tions in there straint system
Co mp onents in there straint system may be
activated unintentionally or not depl oyas
intended in an accident. #
Have there straint system checked and
re paired immediately at a quali/ed spe-
cialist workshop. F
F
unction of t
unction of t he r
he res
estr
traint syst
aint syst em in an accident
em in an accident How
there straint system works is de term ined by
th e se verity of the impact de tected and the type of
accident anticipated:
R frontal impact
R rear impact
R side impact
R only if theve hicle is equipped with side airbag
or wind owairbag: overturning or rollo ver Occupant saf
ety
29
29

The activation
thre sholds forth e components of
th ere straint system are de term ined based on the
ev aluation of the sensor values measured at vari-
ous points in theve hicle. This process is pre-emp-
tive in nature. The triggering/deployment of the
components of there straint system should take
place in good time at the start of the collision.
Fa ctors which can only be seen and measured
aTer a collision has occur red cannot play a deci-
sive role in airbag deployment. Nor do they prov ide
an indication of airbag deployment.
The vehicle may be deformed signi/cantly without
an airbag being deplo yed. This is the case if only
parts which are relatively easily deformed are
a.ec tedand thera te of vehicle deceleration is not
high. Con versely, an airbag may be deplo yedev en
th ough theve hicle su.ers only minor deformation.
If ve ry rigid vehicle parts, such as longitudinal
members, are hit, theve hicle deceleration may be
high enough forth is to happen.
Depending on the de tected deployment situation,
th e components of there straint system can be
activated or depl oyed independently of each other:
R Seat belt tensioner: frontal impact, rear
impact, side impact1 )
, ove rturning1 )
, ro llo ver1)
R Driver's airbag, front passenger airbag: frontal
impact
R Side airbag: side impact
R Window airbag: side impact, overturning, roll-
ove r,frontal impact
1) Only when theve hicle is /tted with a side airbag
or wind owairbag.
The co-driver airbag can only be deplo yed in the
ev ent of an accident if thePA SSENGER AIR BAG
OFF indicator la mpis o.. If the co-driver seat is
occupied, make sure, bo thbefore and during the
journe y,that the status of the co-driver airbag is
cor rect (/ page 36). &
W WARNING
ARNING Risk of burns from hot airbag
components
The airbag parts are hot aTer an airbag has
been deplo yed. #
Do not touch the airbag parts. #
Have a deplo yed airbag replaced at a
qu ali/ed specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident. Take this into account, particu- lar
lyif a seat belt tensioner is triggered or an air-
bag deplo yed.
If th e seat belt tensioners are triggered or an air-
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R the bang will not generally a.ect your hearing.
R ingeneral, the powder released is not hazard-
ous tohealth but may cause short-term breath-
ing di1culties topersons su.ering from
asthma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr ev ent breathing di1culties. Seat belts Seat belts
Pr
ot
Pr otection pro
ection pro vided b
vided by t
y t he seat belt
he seat belt Alw
aysfa sten your seat belt cor rectly before start-
ing a journe y.Only a seat belt which is worncor-
re ctly can pr ovide the intended le vel of pr otection. &
W
WARNING
ARNING Risk of injury or death due to
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function.
In addition, an incor rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or chang-
ing direction sudden ly. #
Always ensu rethat all vehicle occupants
ha ve their seat belts fastened co rrectly
and are sitting proper ly. Alw
ays obser vethe inst ructions about the cor rect
driver's seat position and adjusting the seat
(/ page 71).
In order forth e cor rectly wornseat belt toprov ide
th e intended le vel of pr otection, each vehicle occu-
pant must obser vethefo llowing information:
R The seat belt must not be twisted and must /t
tightly and snugly across the body.
R The seat belt must be routed across the centre
of the shoulder and as low down across the
hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat. 30 30
Occupant saf
ety

R
Push the lap belt down as far as possible
across your hips and pull tight with the shoul-
der section of the belt. Neverro ute the lap belt
across your abdomen.
Pregnant women must also take particular care
with this.
R Neverro ute the seat belt across sharp, poin-
te d, abrasive or fragile objects.
R Only one person should use each seat belt at
any one time.
R Never secure objects with a seat belt if the
seat belt is being used byone of theve hicle's
occupants.
Also ensu rethat no objects, e.g. a cushion, are
ev er placed between a person and the seat.
If ch ildren are tr avelling in theve hicle, alw ays
obser vethe instructions and saf ety no tes on "Chil-
dren in theve hicle" (/ page 39).
Alw ays obser vethe inst ructions for loading the
ve hicle when securing objects, lug gage or loads
(/ page 214). Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the seat
he seat
belt
belt &
W
WARNING
ARNING Risk of injury or death due to
incor rect seat position
The seat belt will not o.er the intended le vel of
pro tection if you ha venot mo vedth e seat
backrest toan almost vertical position.
In particular, you may slip under the seatbelt
and injure yourself. #
Adjust the seat proper lybefore beginning
yo ur journe y. #
Always ensu rethat the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the centre of your shoul-
der. &
W
WARNING
ARNING Risk of injury or death when
additional restraint systems are not used
fo r persons with a smaller stature
Pe rsons under 1.50 m tall cannot wearthe
seat belt cor rectly without a suitable additional
re straint system. #
Always secure persons under 1.50 m tall
in a suitable restraint system. &
W
WARNING
ARNING Risk of injury or death due to
damaged or modi/ed seat belts
Seat belts cannot pr ovide pr otection in thefo l-
lowing situations:
R the seat belt is damaged, has been modi-
/ed, is extremely dirty, blea ched or dyed
R the seat belt buckle is damaged or
ex tremely dirty
R modi/cations ha vebeen made tothe seat
belt tensioner, seat belt anchorage or seat
belt retractor
Seat belts may sustain non-visible damage in
an accident, e.g. due toglass splinters.
Modi/ed or damaged seat belts could tear or
fa il in theeve nt of an accident, forex ample.
Modi/ed seat belt tensioners could acciden-
ta lly trigger or failto function as intended. #
Never modify the seat belt system, for
ex ample the seat belt, seat belt buckle,
seat belt tensioner, seat belt anchorage
and seat belt retractor. #
Make sure that the seat belts are undam-
aged, not wornand clean. #
Always ha vethe seat belts checked
immediately aTer an accident at a quali-
/ed specialist workshop. Mercedes-Benz
recommends that you use seat
belts which ha vebeen appr ovedfo ryo ur vehicle by
Mercedes-Benz. &
W WARNI NG
ARNI NGRisk of injury or dea thfrom
deplo yedpy rotech nic seat belt tensioners
Pyro tech nic seat belt tensioners that ha ve
been deplo yed are no longer operational and
are unable toper form their intended pr otective
function. #
Therefore, ha vedeplo yedpy rotech nic
seat belt tensioners immedia tely
re placed at a quali/ed specialist work-
shop. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident. Occupant saf
ety
31
31