automatic transmission MERCEDES-BENZ V-CLASS MPV 2021 Owners Manual

1
Combination swit ch→
106
2 Instrument clus ter →
180
3 Adjusts thesteering wheel →
96
Horn
4 DIRECT SELECT le ver (auto‐
matic transmission) →
14 2
5 Multimedia sy stem display
6 Glo vecompa rtment →
97
7 Cent reconsole ope rating units
8 Steering wheel gearshift pad‐
dles (automatic transmission) →
14 5 9
Ignition lock →
13 6
A Cruise control le ver→
15 8
B Diagnostics connection →
21
0083 Opens the bonn et →
221
C Parking brake →
151
D Light switch →
105
E Driving sy stems cont rol panel:
Ç LaneKeeping Assist →
174
0092 DSR →
16 0
Ô 360° camera 6
Ataglance – Cockpit

Centre console, middle section
Ve
hicle with automatic transmission (e xample)
1 Touchpad
2 Adjusts and mu testh evo lume
3 Swit ches the multimedia sys‐
te m on and off
4 Æ Opens and closes the
electric sliding door on the
ri ght side of theve hicle →
55
5 00BB Switches ESP on/off →
154 6
00D6 Switches the ECO start/
st op function on and off →
14 0
7 Å Opens and closes the
electric sliding door on the left
side of theve hicle →
55
8 é Switches PARKTRONIC
on/off →
167
9 DYNA MIC SELECT switch →
14 4 10
Ataglance – Cent reconsole, middle section

Re
ctifying problems with the hot- water auxili‐
ary hea ter
FA IL00A3 00A3 appea rson there mo tecontrol dis‐
play
Po ssible cause:
R Signal transmission between transmitter and
receiver is malfunctioning. #
Change your position in relation totheve hi‐
cle, moving closer if necessar y.
FA IL appea rson there mo tecontrol display
Po ssible cause:
R The star ter battery is not suf ficiently charge d. #
Charge thest ar ter batter y.
Po ssible cause:
R The fuel tank is not filled up tothere ser ve
le ve l. #
Refuel at the nearest filling station.
FA IL appea rson there mo tecontrol dis‐
play 0099 0099
Po ssible cause:
R The auxiliary heating has malfunctioned. #
Have the auxiliary heating checked at a quali‐
fi ed specialist workshop. Au
xiliary warm-air heater Fu
nction of the auxiliary warm-air heater
Obse rveth e no tes on auxiliary heating
(/ page 126).
The air-intake opening forth e auxiliary warm-air
hea ter is located on the inner side of the left
front seat base. The warm-air outlet is on there ar
side of the left front seat.
The auxiliary warm-air hea ter supplements the
climate control sy stem of your vehicle and has an
auxiliary heating function.
The stationary heater will swit choff automatically
when the engine is switched off or when the set
heating duration has elapsed.
The immediate heating mode of the auxiliary
heating supports the climate cont rol sy stem
when the engine is running and the outside tem‐
perature is lo w. Yo
u ha vethefo llowing options for operating the
auxiliary heating:
R The swit chclock in thestow age compartment
below the cent reconsole
R The switch clock on the lo wer centre console
R Remo tecontrol
Yo u can use the switch clock toset up tothree
departure times for pre-entry clima tecontrol.
Au xiliary warm-air heater switch clo ckove r‐
vi ew
Use the switch clock toconfigu rethefo llowing
settings:
R Swit ching immediate heating mode on/off
R Setting up tothre e preselection times
R Setting the operating duration within a range
of 10 to120 minutes or tocontinuous ope ra‐
tion
R Adjusting the heating le vel (preselec tedte m‐
perature). 1
Program column on the display
0059 Selects preselection memory number
1–3
Mon–Sun, sets da ys
2 Menu bar on the display
0084 Switches immediate heating mode
on/o ff
0045 Setsthe preselection periods
0045 Setsthe da y,time and operating du ra‐
tion
00D1 Setsthe heating le vel
3 Displ aysection for time, heating le vel and
operating duration on the display
00D5 Continuous operation on 13 0
Climate cont rol

#
Turn battery co ver2 anticlockwise using a
suita ble object, e.g. a coin, and remo veit. #
Check the seal on battery co ver2 for dam‐
age and replace it if necessar y. #
Remo vebattery 3. #
Insert a new battery 3into the battery com‐
partment with the positive term inal facing
up wa rds.
Use a lint-free clo thtodo so. #
Position battery co ver2 sothat mark 1on
th era ised area points between two recesses
4. #
Turn the battery co ver clockwise as far as it
will go. #
Check all the functions of there mo tecontrol.
Re ctifying problems with the auxiliary warm-
air heater
The display section of the switch clock sho ws
th e message Err.
Po ssible cause:
R The fuel le vel in the fuel tank is too lo w.
The auxiliary heating switches off automati‐
call y. #
Refuel theve hicle. #
Start the auxiliary heating se veral times until
th e fuel lines are full.
Po ssible cause:
R A malfunction has occur red.
The auxiliary heating switches off automati‐
call y. #
Have the auxiliary heating checked at a quali‐
fi ed specialist workshop. The message
iniappears on the display sec‐
tion of the switch clock or the clock is flash‐
ing.
Po ssible cause:
R The on-board electrical sy stem voltage has
been inter rupte d. All sa ved settings ha ve
been dele ted.
Au tomatic hardware de tection is cur rently
acti ve. #
When automatic hardware de tection is com‐
ple te, set the da y,time, operating du ration
and preselection pe riod (/ page131).
The indicator lamp on the remo tecontrol
flashes redra pidl y.
Po ssible cause:
R The remo tecontrol battery is dis charge d.
Data transmission is not possible. #
Replace there mo tecontrol battery
(/ page 133).
The indicator lamp on there mo tecontrol
flashes red and green in rapid succession.
Po ssible cause:
R There is no connection between there mo te
control and there ceiver in theve hicle. #
Change your position in relation totheve hi‐
cle, e.g. hold there mo tecontrol higher or
mo veitto the side. #
Movecloser.
If yo u cannot make a connection and the auxiliary
heating is switched on, you can swit choff the
auxiliary heating only via the switch clock in the
ve hicle.
Po ssible cause:
R The remo tecontrol is not synchronised. #
Have there mo tecontrol synchronised at a
qu alified specialist workshop.
The indicator lamp on there mo tecontrol
slo wly flashes red and green alternatel y.
Po ssible cause:
R The remo tecontrol is not synchronised. #
Have there mo tecontrol synchronised at a
qu alified specialist workshop. 134
Climate cont rol

Driving
Ke
y positions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
DANG ER Risk of death caused by
ex haust gases
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk offire due toflammable
material in the engine compartment or
th eex haust sy stem
Flammable materials may ignite. #
Therefore, check regularly that there are
no flammable materials in the engine
compartment or on theex haust sy stem. 005A
Inserting/ removing thekey
0047 Switching on the po wer supp ly
0048 Switching on the ignition
0049 Start the engine
% If
th eke y does not belong totheve hicle, it
can still be turned in the ignition loc k.How‐
eve r,th e ignition will not be switched on. The
engine cann otbe star ted. #
Insert theke y into the ignition lock in position
005A and turn it tothe desired position. Ru
nning-in no tes Pr
otect the engine during thefirs t1, 500 km by:
R driving at varying road and engine speeds.
R shift tothe next highest gear at theve ry lat‐
est when the needle reaches the last third
before there d area in there v counter.
R avoiding stre ss on theve hicle such as driving
at full thro ttle.
R not shi fting manually toa lo werge ar to brake.
R afte r1, 500 km, gradually increasing the
engine speed and accelerating theve hicle up
to full speed.
R vehicles with automatic transmission: not
depressing the accelerator pedal be yond the
pressure point (kickdown).
This also applies if the engine or parts of the driv‐
et ra in ha vebeen replaced.
Also obser vethefo llowing running-in no tes:
R Afterth eve hicle has been delivered or af ter
re pairs, the sensor sy stem of some driving
sy stems and driving saf ety sy stems adjusts
itself automatically af terth eve hicle has been
driven a cer tain dis tance. Full sy stem ef fec‐
tiveness is not reached until the end of this
te ach-in process.
R New and replaced brakepads, brake disks and
tyres only reach their optimal braking ef fect
and traction af ter appro ximately 10 0 km. 13 6
Driving and pa rking

#
Avoid high engine speeds and driving at
full thro ttle until the engine has reached
its operating temp erature. Note
s on short-distance trips
If th eve hicle is predominantly used in short-dis‐
ta nce driving, a fault in the automatic cleaning
function of the diesel particulate filter can occur.
Due tothis, fuel may also accumulate in the
engine oil and cause engine failure.
During automatic cleaning, extreme lyhot exhaust
ga ses escape from theex haust pipe. Maintain a
dis tance of at least 1 m to other objects, e.g.
par kedve hicles, in order toavoid material dam‐
age.
If yo u main lydrive short dis tances, you should
drive on a mo torw ay or go for a country drive for
20 minutes every500 km. This facilitates the
re ge neration of the diesel particulate filter.
Information about driving abroad
Service
An extensive Mercedes-Benz service is also avail‐
able abroad. Ne vertheless, please remember that
services or spare parts may not be available
immediatel y.The releva nt wo rkshop directories
are available from a Mercedes-Benz Service
Cent re.
Fu el
In some countries, only fuels with an inc reased
sulphur con tent are available.
Uns uitable fuel can cause engine damage. Yo u
can find fur ther information under "Fuel"
(/ page 270).
Ad Blue ®
Ad Blue ®
is not available in suf ficient quality in all
countries. Therefore, check theAd Blue ®
leve l,
particular lybefore driving outside Europe
(/ page 148). Consul t aqualified specialist
wo rkshop for advice.
Yo u can find information about AdBlue ®
in "Oper‐
ating fluids and capacities" (/ page271).
Low beam
In countries in whi chtraf fic drives on the oppo‐
site side of thero ad from the count ryin which
th eve hicle is regis tere d, you will ha vetoswitch
th e headlamps tosymmetrical dipped beam. This
will pr event oncoming traf fic from being dazzled.
Symm etrical dipped beam will no longer illumi‐
nate the edge of the car riag ewa y as far or as
high. Ve
hicles with halogen headlamps:
It is not necessa ryto change the headlamps over
to symmetrical dipped beam. The statutory
requ irements of the count ries in which tra ffic
drives on the opposite side of thero ad from the
country in whi ch theve hicle is regis tere d are also
met without changing over.
Ve hicles with LED headlamps:
Yo u can set the low beam for driving on theright
or left via the on-board computer (/ page189).
Information about transport byrail
Tr ansporting your vehicle byrail may be subject
to cer tain restrictions or requ ire special meas‐
ures tobe take n in some countries due tovarying
tunnel heights and loading standards.
Yo u can obtain information about this from a
Mercedes-Benz Service Cent re.
Information on brakes &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may overheat.
This increases the braking dis tance and the
brake sy stem may evenfa il. #
Never use the brake pedal as a foot re st. #
Do not depress the brake pedal and the
accelerator pedal at the same time
while driving. *
NO
TECausing wearto the brake linings
by permanently depressing the brake
pedal #
Do not permanently depress the brake
pedal while driving. #
Touse braking ef fect of the engine, shift
to a lo werge ar in good time. Downhill
gradients
On long and steep downhill gradients you should
obse rveth efo llowing instructions:
R invehicles with an automatic transmission,
shift down toshift ranges 2or 1in good time
so that the engine is running at a medium to
high engine speed (/ page143).
R invehicles with a manual transmission, shift
down toa lo werge ar in good time, so that the
engine is running at a medium tohigh engine
speed. 13 8
Driving and pa rking

when driving at ele
vations higher than 2,500 m
abo vesea le vel. Obser vethe no tes on braking on
downhill gradients (/ page138).
The ma ximum permissible trailer loads are valid
fo r journe ysat ele vations up to1,000 m abo ve
sea le vel with gradients up to12% (/ page277). ECO
start/s top function Ope
ration of the ECO start/s top function &
WARNING Risk of accident and inju ry
due toautomatic engine starting
If th e engine was switched off automatically
and youth en get out, it star ted again auto‐
maticall y.The vehicle could pull away. #
Before leaving theve hicle,alw ays switch
off the ignition and secure theve hicle
against rolling away. Displ
aying the ECO start/ stop function in the
instrument clus ter:
R 00D6 : The ECO start/ stop function opera‐
tional.
R 00D5: Not all on vehicle conditions for an
automatic engine stop are met.
% Depending on the engine, the00D6 symbol
fi rs t appears du ring the automatic engine
st op or during the journe y.
If all theve hicle conditions for an automatic
engine stop are met, the engine will be automati‐
cally switched off:
R Vehicles with manual transmission: you
decelerate theve hicle toa lo wer speed, then
engage neutral 005Cand then release the
clutch pedal.
R Vehicles with automatic transmission: you
st op theve hicle in transmission position 005B
or 005C.
The engine restarts automatically in thefo llowing
cases:
R Vehicles with manual transmission: Yo u
depress the clutch pedal.
R Vehicles with automatic transmission: Yo u
re lease the brake pedal in transmission posi‐
tion 005Band with the HOLD function deactiva‐
te d.
R Vehicles with automatic transmission: Yo u
select transmission position 005Bor005E. R
You depress the accelera tor pedal.
R Ave hicle automatic engine start is required.
If th e engine was switched off bythe ECO start/
st op function and one of the doors is opened, the
engine will automatically start.
Swit ching the ECO start/s top function off/on #
Press the00D6 button on the cent reconsole.
When the indicator lamp in the00D6 button
lights up, the ECO start/ stop function is acti‐
va ted. Fu
nction of the ECO display The ECO display summarises
your driving charac‐
te rist ics from thest art of the journey toits com‐
pletion and assists you in achieving the most eco‐
nomical driving style. If you inter rupt your trip
and swit choff the ignition for longer than four
hours, the ECO display values will automatically
be reset.
Yo u can influence consum ption as follo ws:
R Anticipate road and traf fic conditions.
R Drive in drive program ;if it is available;
ot herwise, in drive program A
(/ page 145).
R Follow thege arshift recommendations. The inner segment lights up green and
the outer
segment fills up:
R 1Moderate acceleration
R 2Gentle deceleration and rolling
R 3Consis tent speed
The inner segment is gr eyand the outer segment
em pties:
R 1Sporty acceleration
R 2Heavy braking
R 3Speed fluctuations 14 0
Driving and pa rking

Au
tomatic transmission DIRECT SELECT le
ver Fu
nction of the DIRECT SELECT le ver &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toincor‐
re ct gearshifting
If th e engine speed is higher than the idle
speed and you engage the transmission posi‐
tion 005Bor005E, theve hicle may accelerate
sharply. #
Ifyo u engage the transmission position
005B or005E when theve hicle is at a stand‐
st ill, alw ays depress the brake pedal
fi rm lyand do not accelerate at the
same time. Ve
hicles with 7-speed automatic transmis‐
sion: &
WARNING Risk of accident due tothe
ve hicle rolling away
When the engine is switched off, the auto‐
matic transmission shifts into neutral position
005C. #
Always shift topark position 005Dbefore
switching off the engine. #
Secure against rolling away with the
parking brake. *
NO
TETransmission damage due toshift‐
ing at high engine speed or when the
ve hicle is rolling Yo
u can damage the automatic transmission
if yo u shift from 005Bto005E , from 005Eto005B or
directly to005D when the engine speed is too
high or theve hicle is rolling. #
Only change the transmission position
when theve hicle is stationar y. Depending on
the transmission, the automatic
transmission switches totransmission position
005D (9-speed au tomatic transmission) or005C (7-
speed automatic transmission) when switching
off the engine. The po wer transmission between
th e engine and transmission is inter rupte d in
transmission position 005C. Inthis case, shift the
automatic transmission totransmission position
005D before switching off the engine when theve hi‐
cle is stationar y.Obser vethe messages on the
multifunction displa y.App lythe parking brake to
pr eve nttheve hicle from rolling away.
Yo u use the DIRECT SELECT le verto switch the
transmission position. The cur rent transmission
position appears in the multifunction display
(/ page 182). 005D
Park position
005E Reversege ar
005C Neut ral
005B Drive position 14 2
Driving and pa rking

Engaging
reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Selecting neutral N &
WARNING Risk of accident and inju ry
when neut ral position engaged
The vehicle can rollaw ay ifth e parking brake
is not applied and you park theve hicle with
th e neutral position 005Cengaged.
There is a risk of accident and injur y.#
Before pa rking theve hicle, apply the
parking brake. #
Press the brake pedal and the DIRECT
SELECT le ver upwards or down wardsto the
fi rs t point of resis tance.
% When
you swit choff the engine, the 7-speed
automatic transmission automatically shifts
into neutral 005C.
Re leasing the brake pedal will allow youto mo ve
th eve hicle freely, forex ample, topush it or tow
it.
If th e automatic transmission should also
st ay in neutral 005C 005Cwhen the ignition is
switched off, proceed as follo ws: #
7-speed automatic transmission: leavethe
ke y in the ignition loc k. #
9-speed automatic transmission: start the
ve hicle. #
Depress the brake pedal and engage neutral
005C. #
Release the brake pedal. #
Switch off the ignition and lea vetheke y in
th e ignition loc k.
Engaging pa rkposition P #
Press the005D button on the DIRECT SELECT
le ve r when theve hicle is stationar y.
Pa rk position 005Dis engaged automatically when
one of thefo llowing conditions is me t:
R You swit choff the engine in transmission
position 005Bor005E (9-speed automatic trans‐
mission).
R Ifyo ure mo vetheke y from the ignition loc k.
R You open the driver's door when theve hicle is
st ationary or when driving at a very low speed
and in transmission position 005Bor005E. Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down wards past the
fi rs t point of resis tance.
The au tomatic transmission shifts thro ugh the
individual gears automatically when it is in trans‐
mission position 005B. This is determ ined bythe
fo llowing factors:
R The drive program selected(/ page 144)
R Shif tra nge is limited (/ page 143)
R Position of the accelerator pedal
R Driving speed
Ro cking theve hicle free
This function is only available forve hicles with 7-
speed automatic transmission.
At speeds of up to9 km/h, you can swit ch
between transmission positions 005Band 005Ewith‐
out applying the brakes. This helps when rocking
th eve hicle free out of snow or slush. #
Push the DIRECT SELECT le ver alternately
upwards and down wards past thefirs t point
of resis tance. Re
stricting the shift range Re
quirements
R transmission position 005Bis engaged
(/ page 143).
R drive prog ram A;or Cis selected
(/ page 145). #
Torestrict the shift range: briefly pull the
st eering wheel gearshift paddle 1.
The automatic transmission shifts tothe next
lo we rge ar, depending on thege ar cur rently
engaged. The shi ftrange is also restricted.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. Driving and parking
14 3

#
Pull and hold thesteering wheel gearshift
paddle 1.
The automatic transmission will change to a
shift range which allo wseasy acceleration
and deceleration. Todo this, the automatic
transmission shifts down one or more gears
and restricts the shift range.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear.
% The automatic transmission does not shift
down if
you pull thesteering wheel gearshift
paddle 1whilst tra velling at too high a
speed.
If th e maximum engine speed forth ere stric‐
te d shift range is reached and you continue
to depress the accelera tor pedal, the auto‐
matic transmission will shift up automaticall y.
This pr otects against engine overrev. #
Tode-restrict the shi ftrange: briefly pull
th esteering wheel gearshift paddle 2.
The automatic transmission shifts tothe next
ge ar up, depending on thege ar cur rently
engaged. This de-restricts the shift range at
th e same time.
The shift range selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. #
Tode-restrict the shi ftrange: pull and hold
th esteering wheel gearshift paddle 2.
or #
engage transmission position 005Bagain
(/ page 143).
The auto matic transmission shifts up one or
more gears depending on thege ar cur rently
engaged. Simultaneously, the shift range
re striction is deactivated and the transmis‐
sion position appears in the multifunction dis‐
play 005B.
Re commended shi ftranges forth efo llowing driv‐
ing conditions:
0049 use
the engine's braking ef fect.
0048 use
the engine's braking ef fect on downhill
gradients and when driving on steep roads,
in mountainous areas as well as under ardu‐
ous operating conditions.
0047 use
the engine's braking ef fect on extreme ly
st eep downhill gradients and on long down‐
hill stre tches. Drive prog
rams Fu
nction of theDY NA MIC SELECT switch
% Depending on
the engine line-up and equip‐
ment, theve hicle has dif fere nt driving pro‐
grams.
Use theDY NA MIC SELECT switch toswitch
between thefo llowing drive programs.
The drive prog ram selected appears in the multi‐
function display next tothe transmission position
displa y.Afterst arting the engine, the automatic
transmission switches automatically todrive pro‐
gram A.
¥ Manual
R Perm anent manual gearshifting
C Sports
R Stable but sporty handling
R Can lead tohigher fuel consum ption
A Comfort
R Comfor table and economical driving
R Balance between traction and stability
R Impr oved driving stabilit y,e.g., on slippery
ro ad sur faces
; Eco
R Particularly economical driving
R Reduced engine torque
R For kickdown, automatic change af terA
R Impr oved driving stabilit y,e.g., on slippery
ro ad sur faces
F/ ¦Lift (vehicles wi thAIRMATIC):
R Driving up toa speed of appr ox. 30 km/h
wi th inc reased vehicle le velfo r greater
ground clearance
R Comfor table and economical driving
R Starting from a speed of appr ox.10 0 km/h,
auto matic change af terA
% Fo
rth e drive program Lift,the multifunction
display sho ws theF symbol next tothe
transmission position displ ay. The multimedia
sy stem media display sho ws the¦ icon. 14 4
Driving and pa rking