tailgate MERCEDES-BENZ V-CLASS MPV 2021 Owners Manual

Key
Overview of
key functions &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
WARNING Risk of accident due toinad‐
ve rtent turning of theke y in the ignition
lock
If yo u attach lar geor heavy objects totheke y,
th eke y could inadver tently turn in the ignition
lock while theve hicle is in motion. #
Do not attach any lar geor heavy objects
to thekey. #
Remo veake yring if it is cumbe rsome
before you insert theke y in the ignition
loc k. *
NO
TEDama getotheke y caused bymag‐
netic fields #
Keep theke yaw ay from strong mag‐
netic fields. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tail‐
ga te and/or rear wind owwhich can be opened
separately)
1 Indicator lamp
2 Toopen or close the EASY -PAC Ktailgate, or
to unlo ck th ere ar wind owwhich can be
opened separately
3 Tolock theve hicle centra lly
4 Tounlo ckthe EASY -PAC Ktailgate and sliding
doors, or tounlo ckand open/close the elec‐
tric sliding door
5 Emer gency key
6 Tounlo cktheve hicle centra lly or onlythe
driver's door
The key's factory setting enables youto centrally
lock and unlock thefo llowing components:
R the driver's door and co-driver door
R the sliding doors
R theta ilgate
% If
yo u do not open theve hicle within appr ox‐
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theft pr otection will
be primed again.
Do not keep theke yto ge ther with electronic devi‐
ces or me tallic objects. This can af fect theke y's
functionalit y.
% If
th ech eck lamp does not light up when you
press the0036 or0037 button, the battery is
dischar ged.
Re place theke y bat tery ( / page 50). Ac
tivating/deactivating the acoustic lo cking
ve rification signal Multimedia sy
stem:
4 © 5
Settings 5
Vehicle #
Activate or deacti vate Acoustic lock .
% Please no
te: Opening and closing
49

#
Press and hold the sliding door button until
th e sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circum stances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door but‐
to n. #
Remo vethe cause of the bloc kage atthe ear‐
liest opportunity. Ta
ilgate Opening and closing
the tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). #
Toopen: push button 1onthe handle and
ra ise theta ilgate. #
Toclose: pulltheta ilgate firm ly down wards
by loop 2and close it from outside.
Opening the tailgate in an emer gency
If th e battery voltage is low or thevo ltage supply
is inter rupte d,theta ilgate cannot be opened.
In an emer gency, you can open theta ilgate using
th ere lease cat chfor service purposes. #
Prise off the co ver on the lo wer part of the
ta ilgate with a suitable tool, e.g. the scr ew‐
driver from theve hicle tool kit. #
Insert the scr ewdriver into the opening and
mo vethere lease le ver until theta ilgate
unloc ksand opens. #
Lift theta ilgate upwards. EAS
Y-PA CK tailgate Note
s onthe EAS Y-PA CK tailgate &
DANG ER Risk of exhaust gas poisoning
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il‐
gate is open when the engine is running,
especially if theve hicle is in motion. #
Always switch off the engine before
opening theta ilgate. #
Never drive with theta ilgate open. *
NO
TEDama getotheta ilgate caused by
obs tacles ab ovetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is suf ficient space
behind and ab ovetheta ilgate. %
Yo
u will find de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 276). 58
Opening and closing

Obstruction de
tection with reve rsing function
The tailgate is equipped with automatic object
de tection with reve rsing function. If a solid object
bloc ksorrestricts theta ilgate during the auto‐
matic closing process, theta ilgate opens again
automaticall y.The automatic object de tection
wi th reve rsing function is only an aid. It is not a
substitute foryo ur attentiveness when closing
th eta ilgate. &
WARNING Risk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoft, light and thin objects, e.g. fingers
R overth e last 8 mm of the closing mo ve‐
ment
The reve rsing feature therefore cann otpre‐
ve nt someone being trapped in these situa‐
tions. #
Make sure that no body parts are in the
closing area.
If someone is trapped: R press the008C button on theke y or
R press the closing button on theta ilgate or
R pull the handle of theta ilgate Opening and closing
the EAS Y-PA CK tailgate
Requ irements
R The rear wind owis closed.
R The tailgate is unloc ked.
R There are no persons within the swinging
ra nge of thetai lgate.
R The 008C button on theke y is prog rammed to
open and close theta ilgate (/ page61). Opening #
Press button 1inthe handle and step out of
th e swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted. The tailgate
opens and swings upwards.
In addition, you will hear two warning signals.
Closing #
Press button 2intheta ilgate and step out
of the swinging range of theta ilgate.
or #
Press the008C button on theke yfo r longer
th an 0.5 seconds.
Au tomatic operation is star ted and theta il‐
ga te closes.
During closing, closing button 2flashes and
two warning tones sound. Opening and closing
59

Inter
rupting automatic operation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Press the008C button on theke y again for
longer than 0.5 seconds.
Ad justing the opening angle of the tail gate
Setting the end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic opera‐
tion in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds once.
The cur rent position of theta ilgate has been
sa ve d as the end position.
Re setting tothe maximum opening angle #
Open theta ilgate. #
Press and hold the closing button 008Con
th eta ilgate until the confirmation tone
sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
Re setting the tailgate
Yo u must reset theta ilgate if there has been a
malfunction or an inter ruption in thevo ltage sup‐
ply. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brief lypress the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open thetai lgate. #
When theta ilgate is fully open, press the
008C closing button in theta ilgate and step
out of the swinging range of theta ilgate.
The tailgate closes. When thetai lgate is fully
closed, it is reset and operational.
% When the008C button of theke y is prog ram‐
med for operating theta ilgate (/ page61),
yo u can also use theke yto open and close
th eta ilgate. Opening and closing
there ar window &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when the engine is running,
especial lyifth eve hicle is in motion. #
Always switch off the engine before
opening there ar wind ow. #
Never drive with there ar wind owopen. Re
quirements
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R To
open using theke y:
- The vehicle is equipped with an EAS Y-
PA CK tailgate and the008C button on the
ke y is prog rammed toopen there ar win‐
dow (/ page61) or theve hicle is
equipped with the Bunk Package.
Opening #
Press the008C button on thekey.
or #
Press button 1onthe handle on there ar
wind ow.
Closing #
Swing there ar wind owdown and push it
closed. 60
Opening and closing

Prog
ramming the key button for the tail gate
or rear window
Re quirements
R The tailgate and there ar wind oware closed.
R The ignition is swit ched on.
If yo ur vehicle is fitted wi than EA SY-PAC Ktail‐
gate ,yo u can prog ram the008C button on the
ke y either toopen/close theta ilgate or toopen
th ere ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta‐
neously for appro ximately five seconds.
Af ter successfully changing the function, the
ve hicle turn signal lamps flash once. #
Check the function of the008C button on the
key. Side window
Opening and closing
the side windo ws &
WARNING Risk of becoming trapped
when opening a side window
When you open a side wind ow, parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended
pe riod of time, there is a risk of serious injury
or danger tolife. #
Never lea vepersons, children in particu‐
lar, unat tended in theve hicle. #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2.
The windo wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
Yo u can still operate the side windo wswhen the
ve hicle is par ked. This function will remain availa‐
ble for around five minutes or until you open a
front door. Opening and closing
61

ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is primed, a visual and audible
alarm is triggered in thefo llowing situations:
R when opening a door
R when opening theve hicle with the emer gency
key
R when opening the bonn et
R when opening theta ilgate
Af ter locking theve hicle with theke y,theATA
sy stem is automatically primed. When
theATA system is primed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with thekey.
R When theke y is inser ted into the ignition
loc k.
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample.
Priming/deactivating ATA(Anti- theft Alarm
sy stem)
Priming #
Close all the doors. #
Lock theve hicle with thekey.
Indicator lamp 1intheove rhead cont rol
panel flashes.
Deactivating #
Unlock theve hicle with thekey.
or #
Insert theke y into the ignition loc k.
Indicator lamp 1intheove rhead cont rol
panel goes out.
St opping the ala rm #
Press the0036 or0037 button on thekey.
or #
Insert theke y into the ignition loc k.
The alarm stops. Fu
nction of tow- aw ay protection A visual and audible alarm is triggered if
the incli‐
nation of theve hicle changes, e.g. when lif ted on
one side, and tow- aw ay protection is primed. Priming/deactivating
tow- aw ay protection Re
quirements
R The doors are closed.
R The tailgate is closed.
Priming #
Lock theve hicle with thekey.
To w- aw ay protection is automatically primed
af te r about 50 seconds.
Deactivating #
Open theve hicle with thekey.
or #
Insert theke y into the ignition loc k.
To w- aw ay protection is deactivated. Opening and closing
67

Deactivating
#
Remo vetheke y from the ignition loc k. #
Press button 1.
When the button is released, indicator lamp
2 inthe button lights up for appro ximately
th re e seconds. #
Lock theve hicle with thekey.
To w- aw ay protection is deactivated.
To w- aw ay protection remains deactivated until
yo u lock theve hicle again.
In thefo llowing situations, a false alarm can
occur:
R when loading and/or transporting theve hicle
on a ferry or car transpor ter,fo rex ample
R when parking theve hicle on a mo vable sur‐
fa ce, such as a split-le velga rage
Deactivate tow- aw ay protection in these situa‐
tions. Fu
nction of interior pr otection If
th e primed interior motion sensor de tects
motion in theve hicle interior, a visual and acous‐
tic alarm is triggered. This can happen if some‐
one reaches into theve hicle interior, forex ample. Priming and deactivating
the interior motion
sensor Requ
irements
R The side windo wsare closed.
R The doors are closed.
R The tailgate is closed. Priming #
Make sure that no thing (such as masc ots or
coat hangers) is hanging on there ar-view mir‐
ro r or on the grab handles. This will pr event
fa lse alarms. #
Lock theve hicle with thekey.
The interior motion sensor is primed af ter
appr oximately 20 seconds.
Deactivating #
Unlock theve hicle with thekey.
or #
Insert theke y into the ignition loc k.
The interior motion sensor automatically
switches off.
Deactivating #
Remo vetheke y from the ignition loc k. #
Press button 1.
When the button is released, indicator lamp
2 inthe button lights up for appro ximately
th re e seconds. #
Lock theve hicle with thekey.
The interior motion sensor is deactivated.
Interior pr otection remains deactivated until you
lock theve hicle again.
In thefo llowing situations, a false alarm can
occur:
R ifth ere are people or animals remaining
inside
R when transporting theve hicle on a ferry or
car transpor ter,fo rex ample
Deactivate the interior motion sensor in these sit‐
uations. 68
Opening and closing

Re
placing interior light bulbs Re
placing light sou rces in the interior
Re quirements
R The interior lighting has been switched off.
R Rear and load comp artment lamp:you
requ ire a T10 6W xenon light sou rce.
R Interior and sur round lighting: yourequ ire
a W 5 W light source.
R Signal and ambient lamp in
the tailgate:
yo ure qu ire a W 5 W light source.
Re ar and load comp artment lamps #
Push in the catch spring of lens 1with a
suitable object, e.g. a scr ewdriver, and then
prise off the lens with the lamp housing. #
Push the lugs of soc ket2 inwa rds. #
Remo velight source 3from the lamp hous‐
ing. #
Insert the new light source. #
Position the lens on the lamp housing and
engage it. #
Align the lens with the lamp housing and
engage it.
Ad ditional interior and sur round lighting
Depending on the equipment, replacing the light
sources as described here applies tothefo llow‐
ing lamps:
R The sun visor mir ror lamp
R The ambient lamp at the bottom of the front
door
R The ambient lamp on the inside of theta ilgate #
Push in the catch spring of lamp housing 1
with a suitable object, e.g. a scr ewdriver, and
prise off lamp housing 1. #
Turn soc ket2 anti-clo ckwise and pull it out
of lamp housing 1. #
Pull bulb 3out of soc ket2. #
Push new bulb 3into soc ket2. #
Screw soc ket2 into la mphousing 1by
turning it clo ckwise. #
Place lamp housing 1in position on the left
and engage it.
Signal and ambient lamp in the tailgate #
Push in the catch spring of the lamp housing
on the side of transparent lens 3with a suit‐
able object, e.g. a scr ewdriver, and prise off
th e lamp housing. #
Turn soc ket2 anti-clo ckwise and pull it out
of the lamp housing. #
Pull the bulb out of soc ket2. #
Push the new bulb into soc ket2. Light and vision
11 5

&
WARNING Risk of accident due toinsuf‐
fi cient deceleration byActive Dis tance
Assi stDISTRONIC
Ac tive Dis tance Assi stDISTRONIC brakes
yo ur vehicle with up to50% of the possible
deceleration. If this deceleration is not suf fi‐
cient, Active Dis tance Assi stDISTRONIC
alerts you with a visual and acoustic warning. #
Adjust your speed and main tain a suita‐
ble dis tance from theve hicle in front. #
Brake theve hicle yourself and/or take
ev asive action. &
WARNING Risk of accident if de tection
function of Active Dis tance Assi st
DISTRONIC is impaired
Ac tive Dis tance Assi stDISTRONIC does not
re act or has a limited reaction:
R when driving on a dif fere nt lane or when
ch anging lanes
R topedestrians, animals, bicycles or sta‐
tionary vehicles, or unexpected obs tacles
R tocomplex traf fic conditions
R tooncoming vehicles and crossing traf fic
As a result, Active Dis tance Assi stDISTRONIC
may nei ther give warnings nor inter vene in
su ch situations. #
Always obser vethe tra ffic conditions
carefully and react accordin gly. Ac
tive Dis tance Assi stDISTRONIC may not de tect
nar row vehicles driving in front, e.g. mo torcyc les
or vehicles not tr avelling in line with your vehicle.
Operating Active Di stance Assist DIST RONIC
Re quirements
R The vehicle has been star ted. It may take up
to two minu tes of driving before Active Dis‐
ta nce Assi stDISTRONIC is ready for use.
R The parking brake has been released.
R ESP ®
is activated and is not inter vening.
R Active Parking Assist is not activated.
R The transmission is in position 005B.
R The doors and tailgate are closed.
R The driver's seat belt is fastened. Switching between
the limiter and Active Dis‐
tance Assi stDISTRONIC #
Press but ton6.
R LIM indica tor lamp 3off: Active Dis‐
ta nce Assi stDISTRONIC is selected.
R LIM indica tor lamp 3lit:theva riable lim‐
iter is selec ted.
Ac tivating Active Di stance Assist DIST RONIC #
Toactivate with the cur rent speed: briefly
press the cruise cont rol le ver briefly up 1or
down 5and take your foot off the accelera‐
to r pedal.
The cur rent speed is stored and shown on the
speedome ter.As in the assis tance graphic
menu, the multifunction display brief lysho ws
th e set specified dis tance and thestored
speed.
or #
Toactivate with thest ored speed: pullthe
cruise control le ver briefly in direction 4and
ta ke your foot off the accelera tor pedal.
The speed is displa yed on the speedome ter.
As in the assis tance graphic menu, the multi‐
function display brief lysho ws th e set speci‐
fi ed dis tance and thestored speed.
% Ve
hicles with Traf fic Sign Assi st:th e speed
de tected byTraf fic Sign Assi stcan be set by
pulling the le ver in direction
4(/ page173).
% Yo
u can find information on DISTRONIC dis‐
pl ay s under "Displa ysofActive Dis tance
Assi stDISTRONIC" (/ page 164).
If yo u do not fully release the accelera tor pedal,
th eActive Distance Assist suspended message
appears on the multifunction displa y.The dis‐
tan cetoa slo wer-moving vehicle in front will then Driving and parking
16 3

#
Connect positive term inal clamp 2toposi‐
tive term inal 1. The positive lead must be
ro uted parallel tothe side of the battery hous‐
ing in the connection area, as shown. #
Place the positive term inal clamp co ver on
positive term inal 1. #
Fold bo thhandles 3down onto the batter y. #
Push the battery into the seat base until the
negati ve terminal clamp can be connec ted. #
Connect the negative term inal clamp tonega‐
tive term inal 4. #
Push the battery into the seat base as far as
it will go. Open seat base with
fitted battery (e xamp le:
ri ght-hand front seat) #
Connect vent hose 5tothe battery connec‐
tion at theto p, beside negative term inal 4. #
Place holder 7over the lo wer edge of the
battery housing and theth re aded holes for
scr ews6. #
Screw on holder 7with scr ews6.
The battery is secured topreve nt slipping. Seat base (e
xamp le:right-hand front seat) #
Insert co ver9 in front of the battery com‐
partment down into the seat base and close
it.
Catch springs 8of co ver9 should engage
audibly. Car
ryout thefo llowing workafte r connecting the
battery: #
Reset the side windo ws (/page 63). #
Reset the outside mir rors ( / page 118). #
Reset the electric sliding doors (/ page57). #
Reset the EASY -PAC Ktailgate (/ page 60). To
wing or tow- starting Overview of permissible
towing me thods &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signifi‐
cantly more ef fort may be requ ired tosteer
and brake than is normally required. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely before towing theve hicle
aw ay. &
WARNING Risk of accident when towing
with steering wheel lock
Yo u will no lon ger be able tosteer theve hicle
if th esteering wheel lock is engaged. #
Always switch on the ignition when tow‐
ing theve hicle with a tow cable or a tow
bar. &
WARNING Risk of accident due to towing
aw ay ave hicle that is too heavy
If th eve hicle being tow star ted or towe daw ay
is heavier than the permissible gross weight
of your vehicle, thefo llowing situations may
arise:
R The towing eye may become de tach ed.
R The vehicle/trailer combination may even
tip ove r. 242
Breakdown assis tance