ESP MERCEDES-BENZ WAGON 2016 Owners Manual

Information in the Digital Operator's
Manual
Inthe Digital Operator's Manual you willfind
information on the following topics:
RVanit y mirror inthe sun visor
RGlare from the side
mbrace
Information in the Digital Operator's
Manual
In the Digital Operator's Manual you willfind
information on the following topics:
RDownloading destinations inCOMAND
RSe arch & Send
RVehicle remote opening
RVehicle remote closing
RStolen vehicle recovery service
RVehicle remote malfunction diagnosis
RDownloading routes
RSp eed alert
RGeo fencing
RTriggering the vehicle alarm
iThe mbrace system isonly availab le inthe
USA.
General notes
The mbrace system is only availablein the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system isactivated and operational. To log in,
press the ïMBInfo call button. Ifany of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the fol lowing telephone hot-
lin es:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-M ERCedes (1-800-367-6372)
or 1-866-990-9007 Sh
ort lyafter successfully registering with the
mbrace service, a user IDand password will
be sent to you bymail. You can use th ispass-
word to log onto the mbrace area under "Own-
ers Onlin e" athttp://www.mbusa.com .
The system isavailab leif:
Rit has been activated and isoperational
Rthe corresponding mob ilephone network is
availab lefor transmitting data to the Cus-
tomer Center
Ra servic e subscr iption isavailab le
Rthe starter battery issufficiently charged
Determining the location of the vehicle on a
map isonly possible if:
RGPS reception isavailable.
Rthe vehicle posit ion canbeforwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed as
follows:
XPress the WorX button on the mul-
tifunction steering wheel.
or
XUse the COMAND/A udio 20 volume con-
trol.
The system offers various servic es, e.g.:
RAutomaticand manual emergency call
RRoadside Assistance call
RMB Info call
You can find information and a description of
all availab lefeatures under "Owners Online"
at http:/ /www.mbusa.com.
System self-test
After you have switched on the ignit ion, the
system carries out a self-diagnosis.
252Features
Stowage and features

All important information on the emergency is
transmitted, for example:
Rcurrent location of the vehicle (as deter-
mined by the GPS system)
Rvehicle identification number
Rinformation on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the
emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call manually:
press cover :briefly to open.
XPress SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
XAfter the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button
XTo call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
254Features
Stowag ean d features

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem. In
the Digital Operator's Manual, you will find
information on remote malfunction diagno-
sis.
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
Rthe indicator lamp for Roadside Assistance
call button Fis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button
XTo call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
nectedmessage appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Rcurrent location of the vehicle
Rvehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
Features255
Stowage and features
Z

You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
Rthe indicator lamp in MB Info call button
ïis flashing continuously.
Rno voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
message appears in the
multifunction display.
XTo end a call: press the~button on the
multifunction steering wheel.
or
XPress the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
Rthe ~ button on the multifunction steer-
ing wheel
Rthe corresponding button in COMAND/
Audio 20 to end the voice call
When a call is initiated, the audio system is
muted. The mobile phone is no longer connected to
COMAND/Audio 20.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location.
Garage door opener
General notes
The HomeLink®garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
Rhave safety stop and reverse features and
Rmeet current U.S. federal safety standards
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
RUSA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
RCanada: Customer Service at
1-800-387-0100
RHomeLink®hotline 1-800-355-3515 (free
of charge)
More information on HomeLink
®and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(
Ypage 31).
256Features
Stowage and features

USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes
GWARNING
When you operate or program the garage door
with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming
Programming buttons
Pay attention to the "Important safety notes"
(
Ypage 257).
Garage door remote control Ais not inclu-
ded with the integrated garage door opener.
XTurn the SmartKey to position 2in the igni-
tion lock (
Ypage 137).
XSelect one of buttons ;to? to use to
control the garage door drive.
XTo start programming mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp :will only light up yellow after ten
seconds have elapsed.
XRelease button ;,=or?. Indicator
lamp :flashes yellow.
XTo program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
XPress and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code
(
Ypage 257).
XRelease button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(
Ypage 257).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
Features257
Stowage and features
Z

door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned in different
places depending on the manufacturer. It is
usually located on the door drive unit on the
garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro-
gramming of additional remote controls",
before carrying out the following steps.
Your vehicle must be within reach of the
garage door or gate opener drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
XTurn the SmartKey to position2in the igni-
tion lock (
Ypage 137).
XGet out of the vehicle.
XPress the programming button on the door drive unit.
Usually, you now have 30 seconds to ini-
tiate the next step.
XGet into the vehicle.
XPress previously programmed button ;,
= or? on the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote con-
trol
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for a few seconds. Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also fea-
ture a "break". Proceed as follows:
Rif you live in Canada
Rif you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps.
XPress and hold one of buttons
;to? on
the integrated garage door opener.
After a short time, indicator lamp :lights
up yellow.
XRelease the button.
Indicator lamp :flashes yellow.
XPress button Bof garage door remote
control Afor two seconds, then release it
for t

wo seconds.
XPress button Bagain for two seconds.
XRepeat this sequence on button Bof
remote control Auntil indicator lamp :
lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is
to synchronize the rolling code.
XRelease button Bof remote control Aof
the garage door drive.
If indicator lamp :lights up red: repeat the
programming process for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote
control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
258Features
Stowage and features

neck when warm, there is enough coolant
in expansion tank;.
XIf necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
XReplace cap:and turn it clockwise as far
as it will go.
For further information on coolant, see
(
Ypage 342).
Adding washer fluid to the windshield
washer system
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
XTo open: pull cap:upwards by the tab.
XAdd the premixed washer fluid.
XTo close: press cap :onto the filler neck
until it engages. If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid.
Further information on windshield washer
fluid/antifreeze (
Ypage 343).
Maintenance
ASSYST PLUS
The Digital Operator's Manual contains more
information on the ASSYST PLUS service
interval display.
Care
General notes
HEnvironmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
!For cleaning your vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaning agents
Rsolvents
Rcleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
266Care
Maintenance and care

MOExtended tires (tires with run-flat
properties)
General notes
With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(
Ypage 303).
MOExtended tires may only be used in con-
junction with an active tire pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
Robserve the instructions in the display mes-
sages (
Ypage 200).
Rcheck the tire for damage.
Rif driving on, observe the following notes.
The driving distance possible in run-flat mode
is approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving dis-
tance possible depends upon:
Rvehicle speed
Rroad condition
Routside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The driving distance possible in run-flat mode
is counted from the moment the tire pressure
loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
50 mph (80 km/h). When replacing one or all tires, please
observe the following specifications for your
vehicle's tires:
Rsize
Rthe type and
Rthe "MOExtended" mark
If a tire has gone flat and cannot be replaced
with a MOExtended tire, a standard tire may
be used as a temporary measure. Make sure
that you use the proper size a
nd type (sum-
mer or winter tire).
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory.
It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Important safety notes
GWARNING
When driving in emergency mode, the driving
characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
Ryou hear banging noises.
Rthe vehicle starts to shake.
Ryou see smoke and smell rubber.
RESP®is intervening constantly.
Rthere are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
defective tire must be replaced in every case.
272Flat tire
Roadside Assistance

GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP®,
see (
Ypage 75) and (Ypage 80).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. A build-
up of electrostatic charge can be caused, for
example:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the
carpet or other synthetic materials
Rif you wipe the battery with a cloth
GWARNING
During the charging process, a battery produ-
ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into con- tact with vehicle parts.
RNever place metal objects or tools on a bat-
tery.
RIt is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
RNever connect or disconnect the battery
terminals while the engine is running.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
276Battery (vehicle)
Roadside Assistance

batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Main-
tenance Booklet or contact a qualified spe-
cialist workshop for more information.
!You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
Ryou switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise, electronic components, such as the
alternator, may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
Rthe transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries.
Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid con-
tact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physi-
cian if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
HYBRID vehicles : make sure that you read
the "HYBRID" supplement included in the
vehicle literature. You could otherwise fail to
recognize dangers e.g. due to high voltage.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery discon- nected at a qualified specialist workshop. You
can also charge the battery with a charger
recommended by Mercedes-Benz. Contact a
qualified specialist workshop for further infor- mation.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standing idle
for a lengthy period. Consult a qualified spe-
Battery (vehicle)277
Roadside Assistance
Z