Mercury Grand Marquis 1011 s Repair Manual

WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb only by its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
Note:The headlamp bulb should not be removed from the headlamp
until just before a replacement bulb is installed. Removing the bulb for
an extended period of time may affect headlamp bulb performance.
Contaminants may enter the headlamp where they can settle on the lens
and reflector. Never turn the headlamps on with the bulb removed.
Replacing front parking/cornering/turn signal lamp bulbs
To remove the parking/cornering/turn signal lamp bulbs:
1. Make sure the headlamp switch is in the off position, then open the
hood.
2. Remove the three pin type retainers and the radiator shield.
3. Remove two nuts from the back
side of the lamp assembly, then pull
the lamp assembly away from the
vehicle.
4. Rotate the bulb socket
counterclockwise and remove it
from the lamp assembly.
5. Carefully pull bulb straight out of
the socket and push in the new
bulb.
6. To install, reverse the order of
the removal procedure.
Lights
61
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Note:The parking lamp/turn signal bulbs should not be removed from
the lamp until just before a replacement bulb is installed. Removing the
bulb for an extended period of time may affect headlamp bulb
performance. Contaminants may enter the headlamp where they can
settle on the lens and reflector. Never turn the lamps on with the bulb
removed.
Replacing tail/brake/turn signal lamp bulbs
The tail lamp, the brake lamp and the turn signal lamp bulbs are located
in the tail lamp assembly. Follow the same steps to replace either bulb.
1. Make sure the headlamp switch is
in the off position, then open the
trunk, remove pin-type retainer and
carefully pull the carpet away to
expose the lamp assembly hardware.
2. Remove the three nuts and the
lamp assembly from the vehicle.
3. Remove the bulb socket by
rotating it counterclockwise, then
pulling it out of the lamp assembly.
4. Pull the bulb from the socket and
push in the new bulb.
5. Install the bulb socket into the
lamp assembly by rotating it
clockwise.
6. Install the lamp assembly on the
vehicle with three nuts, ensuring the
nuts are flush with the body to
prevent water from entering the trunk.
7. Carefully push the carpet back in to place and install the pin-type
retainer.
Lights
62
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Replacing license plate lamp bulbs
1. Make sure the headlamp switch is
in the off position, then remove two
screws, grommets and the license
plate lamp assembly from the trunk
lid.
2. Carefully pull the bulb from the
socket and push in the new bulb.
3. Install the lamp assembly on the
trunk lid with two grommets,
ensuring that the grommets are
pushed all the way in to the trunk lid and secured with two screws.
Replacing backup lamp bulbs
1. Open the trunk, then remove the
bulb socket from the trunk lid by
turning it counterclockwise.
2. Pull the bulb straight out of the
socket and push in the new bulb.
3. Install the bulb socket in trunk lid
by turning clockwise.
Replacing high-mount brakelamp bulbs
1. Remove two screws from the
lamp assembly.
2. Carefully lift the lamp assembly
up for access to the bulbs.
Lights
63
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

3. Carefully pull the bulb socket out
of the lamp assembly.
4. Pull the bulb straight out of the
socket and push in the new bulb.
To install, reverse the removal
procedure.
Lights
64
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

MULTI-FUNCTION LEVER
Windshield wiper:Rotate the end
of the control away from you to
increase the speed of the wipers;
rotate towards you to decrease the
speed of the wipers.
Windshield washer:Press the end
of the stalk:
•briefly: causes a single swipe of
the wipers without washer fluid.
•a quick press and hold: the
wipers will swipe three times with
washer fluid.
•a long press and hold: the wipers and washer fluid will be activated for
up to ten seconds.
Courtesy wipe feature:One extra wipe will occur a few seconds after
washing the front window to clear any excess washer fluid remaining on
the windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper/washer features
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
Driver Controls
65
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

TILT STEERING WHEEL
To adjust the steering wheel:
1. Pull and hold the steering wheel
release control toward you.
2. Move the steering wheel up or
down until you find the desired
location.
3. Release the steering wheel
release control. This will lock the
steering wheel in position.
WARNING:Never adjust the steering wheel when the vehicle is
moving.
ILLUMINATED VISOR MIRROR (IF EQUIPPED)
Lift the mirror cover to turn on the
visor mirror lamps.
Slide-on-rod feature (if
equipped)
Rotate the visor towards the side
window and extend it rearward for
additional sunlight coverage.
Note:To stow the visor back into
the headliner, visor must be
retracted before moving it back
towards the windshield.
Driver Controls
66
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

CENTER CONSOLE (IF EQUIPPED)
Your vehicle may be equipped with a variety of console features. These
include:
•Utility compartment
•Power point (inside storage bin)
•Cupholders
•Air vents to the rear seating positions (heat only)
WARNING:Use only soft cups in the cupholder. Hard objects
can injure you in a collision.
AUXILIARY POWER POINT (12V DC)
Power outlets are designed for accessory plugs only. Do not insert
any other object in the power outlet as this will damage the
outlet and blow the fuse. Do not hang any type of accessory or
accessory bracket from the plug. Improper use of the power
outlet can cause damage not covered by your warranty.
The auxiliary power point is located under the cup holder and ashtray
drawer in the center stack. The auxiliary power point for five passenger
vehicles is located in the floor console storage bin.
Do not use the power point for operating the cigarette lighter element (if
equipped).
Note:
Do not plug optional electrical accessories into the cigarette lighter
socket (if equipped). Improper use of the lighter can cause damage not
covered by your warranty, and can result in fire or serious injury.
To prevent the fuse from being blown, do not use the power point(s)
over the vehicle capacity of 12V DC/180W. If the power point or cigar
lighter socket is not working, a fuse may have blown. Refer toFuses and
relaysin theRoadside Emergencieschapter for information on
checking and replacing fuses.
To have full capacity usage of your power point, the engine is required to
be running to avoid unintentional discharge of the battery. To prevent
the battery from being discharged:
•do not use the power point longer than necessary when the engine is
not running,
•do not leave battery chargers, video game adapters, computers and
other devices plugged in overnight or when the vehicle is parked for
extended periods.
Always keep the power point caps closed when not being used.
Driver Controls
67
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

POWER WINDOWS
WARNING:Do not leave children unattended in the vehicle and
do not let children play with the power windows. They may
seriously injure themselves.
WARNING:When closing the power windows, you should verify
they are free of obstructions and ensure that children and/or
pets are not in the proximity of the window openings.
Press and pull the window switches
to open and close windows.
•Press down (to the first detent)
and hold the switch to open.
•Pull up (to the first detent) and
hold the switch to close.
One-touch down
Allows the driver’s window to open fully without holding the control
down. Press the switch completely down to the second detent and
release quickly. The window will open fully. Momentarily press the switch
to any position to stop the window operation.
Window lock
The window lock feature allows only
the driver to operate the power
windows.
To lock out all the window controls
(except for the driver’s) press the
right side of the control. Press the
left side to restore the window
controls.
Accessory delay
With accessory delay, the power window switches and radio may be used
for up to 10 minutes after the ignition switch is turned off or until any
door is opened.
Driver Controls
68
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

INTERIOR MIRROR
The interior rear view mirror has two pivot points on the support arm
which lets you adjust the mirror up or down and from side to side.
WARNING:Do not adjust the mirror while the vehicle is in
motion.
Automatic dimming interior rear view mirror (if equipped)
The interior rear view mirror has an auto-dimming function. The
electronic day/night mirror will change from the normal (high reflective)
state to the non-glare (darkened) state when bright lights (glare) reach
the mirror. When the mirror detects bright light from behind the vehicle,
it will automatically adjust (darken) to minimize glare.
The mirror will automatically return to the normal state whenever the
vehicle is placed in R (Reverse) to ensure a bright clear view when
backing up.
Do not block the sensors on the front and back of the interior
rear view mirror since this may impair proper mirror
performance.
Note:A rear center passenger and/or raised rear center headrest (if
equipped) may also block the light from reaching the sensor.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
EXTERIOR MIRRORS
Power side view mirrors
WARNING:Do not adjust the mirror while the vehicle is in
motion.
To adjust your mirrors:
1. Rotate the control clockwise to
adjust the right mirror and rotate
the control counterclockwise to
adjust the left mirror.
2. Move the control in the direction
you wish to tilt the mirror.
3. Return to the center position to lock mirrors in place.
Driver Controls
69
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)

Heated outside mirrors(if equipped)
Both mirrors are heated
automatically to remove ice, mist
and fog when the rear window
defrost is activated.
Do not remove ice from the
mirrors with a scraper or
attempt to readjust the mirror
glass if it is frozen in place.
These actions could cause
damage to the glass and mirrors.
Do not clean the housing or glass of any mirror with harsh
abrasives, fuel or other petroleum-based cleaning products.
Fold-away mirrors
Fold the side mirrors in carefully
when driving through a narrow
space, like an automatic car wash.
POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED)
The accelerator and brake pedal
should only be adjusted when the
vehicle is stopped and the gearshift
lever is in the P (Park) position.
Press and hold the rocker control to
adjust accelerator and brake pedal.
•Press the right side of the control to adjust the pedals toward you.
•Press the left side of the control to adjust the pedals away from you.
The adjustment allows for approximately 2.5 inches (65 mm) of
maximum travel.
WARNING:Never adjust the accelerator and brake pedal with
feet on the pedals while the vehicle is moving.
Driver Controls
70
2011 Crown Victoria(cro)
Owners Guide, 3rd Printing
USA(fus)