jump start Mercury Grand Marquis 2002 Owner's Manuals
[x] Cancel search | Manufacturer: MERCURY, Model Year: 2002, Model line: Grand Marquis, Model: Mercury Grand Marquis 2002Pages: 248, PDF Size: 1.81 MB
Page 2 of 248

Seating and Safety Restraints 106
Seating 106
Safety restraints 110
Air bags 125
Child restraints 130
Driving 138
Starting 138
Brakes 142
Traction control/AdvanceTrac 145
Transmission operation 148
Vehicle loading 153
Trailer towing 154
Recreational towing 157
Roadside Emergencies 158
Hazard flasher switch 159
Fuses and relays 161
Changing tires 166
Jump starting 171
Wrecker towing 176
Customer Assistance 177
The dispute settlement board 180
Utilizing the mediation/arbitration 183
Getting assistance outside the U.S. and Canada 183
Ordering additional owner's literature 184
Reporting safety defects (U.S. only) 186
Cleaning 187
Cleaning your vehicle 187
Underbody preservation 192
Table of Contents
2
Page 158 of 248

GETTING ROADSIDE ASSISTANCE
To fully assist if you should have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60 000 km (36 000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80 000 km (50 000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²limited fuel delivery*
²towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 25 kms (15.5 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
* Canadian customers refer to yourRoadside Assistance supplement
for exact fuel amounts.
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Roadside Assistance book in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1±800±241±3673; Lincoln vehicle customers call 1±800±521±4140.
Canadian customers who require roadside assistance, call
1±800±665±2006.
Roadside Emergencies
158
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JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic conveter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation to its
optimum shift feel.
1.Use only a 12±volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle's electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Roadside Emergencies
171
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Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
2. Remove the jumper cable on the negative (-) connection of the
booster vehicle's battery.
+–+–
+–+–
Roadside Emergencies
174
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3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle's battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle's battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside Emergencies
175
Page 241 of 248

instrument panel ....................191
interior .....................................191
plastic parts ............................190
safety belts ..............................192
washing ....................................187
waxing .....................................187
wheels ......................................188
windows ..................................192
wiper blades ............................190
Clock ......................................32, 70
Compass, electronic ....................73
calibration .................................74
set zone adjustment .................73
Console ........................................91
Controls
power seat .......................108, 110
steering column ........................79
Coolant
checking and adding ..............203
coolant temperature light ........13
refill capacities ................206, 230
specifications ..................232±233
Cruise control
(see Speed control) ....................75
Customer Assistance ................158
Ford accessories for your
vehicle .....................................193
Ford Extended Service
Plan ..........................................179
Getting assistance outside the
U.S. and Canada .....................183
Getting roadside assistance ...158
Getting the service you
need .........................................177
Ordering additional owner's
literature .................................184
The Dispute Settlement
Board .......................................180Utilizing the
Mediation/Arbitration
Program ...................................183
D
Daytime running lamps
(see Lamps) ................................60
Defrost
rear window ..............................58
Dipstick
automatic transmission
fluid ..........................................222
engine oil .................................197
Doors
lubricant specifications ..........232
Driving under special
conditions
through water .........................152
E
Electronic message center .........84
Emergencies, roadside
jump-starting ..........................171
Emission control system ..........218
Engine ................................233±234
check engine/service
engine soon light ......................11
cleaning ...................................189
coolant .....................................203
fail-safe coolant ......................207
idle speed control ...................200
lubrication
specifications ..................232±233
refill capacities ........................230
service points ..........................196
starting after a collision .........160
Engine block heater .................141
Index
241
Page 243 of 248

turning on and off ....................59
warning chime ..........................16
Heating ........................................53
heating and air conditioning
system .......................................50
HomeLink universal
transceiver (see Garage
door opener) ...................80, 82±83
Hood ..........................................195
I
Ignition .......................138, 233±234
Infant seats
(see Safety seats) .....................131
Inspection/maintenance (I/M)
testing ........................................219
Instrument panel
cleaning ...................................191
cluster ................................10, 191
lighting up panel and
interior .......................................61
J
Jack ............................................166
positioning ...............................166
storage .....................................166
Jump-starting your vehicle ......171
K
Keyless entry system ...............100
autolock .....................................99
keypad .....................................100
programming entry code .......100
Keys ...........................102±103, 105
key in ignition chime ...............16
positions of the ignition .........138L
Lamps
autolamp system .......................59
bulb replacement
specifications chart ..................62
cargo lamps ...............................61
daytime running light ...............60
headlamps .................................59
headlamps, flash to pass ..........60
instrument panel, dimming .....61
interior lamps ...............59, 62±63
replacing bulbs ....... 62±63, 65±67
Lane change indicator
(see Turn signal) ........................61
Lights, warning and indicator ....10
air bag ........................................13
air suspension ...........................14
anti-lock brakes (ABS) ....12, 144
brake ..........................................12
charging system ........................13
check engine .............................11
fuel cap light .............................12
high beam .................................15
low coolant ................................13
low fuel ......................................14
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................13
speed control ............................79
traction control active ..............14
turn signal indicator .................15
Load limits .................................153
GAWR ......................................153
GVWR ......................................153
trailer towing ..........................153
Locks
autolock .....................................99
childproof ..................................93
doors ..........................................92
Index
243
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SecuriLock passive anti-theft
system ........................102±103, 105
Servicing your vehicle ..............194
Spark plugs,
specifications .............230, 233±234
Specification chart,
lubricants ...........................232±233
Speed control ..............................75
Speedometer ...............................21
Starting your vehicle .......138±139,
141
jump starting ..........................171
Steering
speed sensitive .......................147
Steering wheel
controls ..........................69, 75, 79
tilting .........................................69
T
Tires ...........................166, 225±227
changing ..........................166±167
checking the pressure ............227
replacing ..................................228
rotating ....................................227
snow tires and chains ............229
tire grades ...............................226
treadwear ................................226
Towing .......................................154
recreational towing .................157
trailer towing ..........................154
wrecker ....................................176
Traction control ........................145
active light ................................14
Traction-lok rear axle ...............152Transmission .............................148
fluid, checking and adding
(automatic) .............................222
fluid, refill capacities ..............230
lubricant specifications ..232±233
Trip odometer .............................22
Trunk ...........................................93
remote release ....................90, 96
Turn signal ............................15, 61
V
Vehicle dimensions ...................234
Vehicle Identification Number
(VIN) ..........................................235
Vehicle loading ..........................153
Ventilating your vehicle ...........142
W
Warning chimes ...........................16
Warning lights (see Lights) .......10
Washer fluid ..............................197
Water, Driving through .............152
Windows
power .........................................70
Windshield washer fluid and
wipers
checking and adding fluid .....197
checking and cleaning ..............68
operation ...................................68
replacing wiper blades .............68
Wrecker towing .........................176
Index
245