length Mercury Grand Marquis 2002 Owner's Manuals

WINDSHIELD WIPER/WASHER CONTROLS
Rotate the windshield wiper control
to the desired interval, low or high
speed position.
The bars of varying length are for
intermittent wipers. When in this
position rotate the control upward
for fast intervals and downward for
slow intervals.
Push the control on the end of the
stalk to activate washer. Push and
hold for a longer wash cycle.
WINDSHIELD WIPER BLADES
Check the wiper blades at least twice a year or when they seem less
effective. Substances such as tree sap and some hot wax treatments used
by commercial car washes reduce the effectiveness of wiper blades.
Windshield wiper/washer features
The exterior lamps will illuminate when the ignition is ON and the
windshield wiper control is in the interval, LO or HI position.
The lights will remain in on until 30 seconds after the wipers are turned
off.
Checking the wiper blades
If the wiper blades do not wipe properly, clean both the windshield and
wiper blades using undiluted windshield wiper solution or a mild
detergent. Rinse thoroughly with clean water. To avoid damaging the
blades, do not use fuel, kerosene, paint thinner or other solvents.
Changing the wiper blades
To make changing the wiper blades easy, turn the ignition to ACC, then
turn the wipers on. When the wipers reach the vertical position, turn the
ignition to LOCK.
HI
LO
F
S
OFF
HI
LO
F
S
OFF
Driver Controls
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The front and rear outboard safety restraints in the vehicle are
combination lap and shoulder belts. The front passenger and rear seat
outboard safety belts have two types of locking modes described below:
Vehicle sensitive mode
The vehicle sensitive mode is the normal retractor mode, allowing free
shoulder belt length adjustment to your movements and locking in
response to vehicle movement. For example, if the driver brakes
suddenly or turns a corner sharply, or the vehicle receives an impact of
approximately 8 km/h (5 mph) or more, the combination safety belts will
lock to help reduce forward movement of the driver and passengers.
Automatic locking mode
In this mode, the shoulder belt is automatically pre-locked. The belt will
still retract to remove any slack in the shoulder belt.
The automatic locking mode is not available on the driver safety belt.
When to use the automatic locking mode
²Any timea child safety seat is installed in a passenger front or
outboard rear seating position (if equipped). Children 12 years old and
under should be properly restrained in the rear seat whenever
possible. Refer toSafety Restraints for ChildrenorSafety Seats for
Childrenlater in this chapter.
How to use the automatic locking mode
²Buckle the combination lap and
shoulder belt.
Seating and Safety Restraints
116

The lap belt does not adjust
automatically. Insert the tongue into
the correct buckle (the buckle
closest to the direction the tongue is
coming from). To lengthen the belt,
turn the tongue at a right angle to
the belt and pull across your lap
until it reaches the buckle. To
tighten the belt, pull the loose end
of the belt through the tongue until
it fits snugly across the hips.
Shorten and fasten the belt when
not in use.
Safety belt warning light and indicator chime
The seat belt warning light illuminates in the instrument cluster and a
chime sounds to remind the occupants to fasten their safety belts.
Seating and Safety Restraints
119

7. Pull the lap belt portion across
the child seat toward the buckle and
pull up on the shoulder belt while
pushing down with your knee on the
child seat.
8. Allow the safety belt to retract to
remove any slack in the belt.
9. Before placing the child in the
seat, forcibly tilt the seat forward
and back to make sure the seat is
securely held in place. To check
this, grab the seat at the belt path
and attempt to move it side to side
and forward and back. There should
be no more than one inch of
movement for proper installation.
10. Try to pull the belt out of the retractor to make sure the retractor is
in the automatic locking mode (you should not be able to pull more belt
out). If the retractor is not locked, unbuckle the belt and repeat steps
two through nine.
Check to make sure the child seat is properly secured before each use.
Installing child safety seats in the lap belt seating positions
1. Lengthen the lap belt. To lengthen the belt, hold the tongue so that its
bottom is perpendicular to the direction of webbing while sliding the
tongue up the webbing.
2. Place the child safety seat in the center seating position.
3. Route the tongue and webbing through the child seat according to the
child seat manufacturer's instructions.
4. Insert the belt tongue into the proper buckle for the center seating
position until you hear a snap and feel it latch. Make sure the tongue is
securely fastened to the buckle by pulling on tongue.
Seating and Safety Restraints
135

UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
Customer Assistance
183

VEHICLE DIMENSIONS
Vehicle dimensions mm (in)
(1) Overall length 5 386 (212)
(2) Overall width 1 987 (78.2)
(3) Overall height 1 443 (56.8)
(4) Wheelbase 2 913 (114.7)
(5) Track - Front 1 611 (63.4)
(5) Track - Rear 1 659 (65.3)
3
5
2
1
4
Maintenance and Specifications
234

FORD ACCESSORIES FOR YOUR VEHICLE
A wide selection of genuine Ford accessories are available for your
vehicle through your local authorized Ford, Lincoln, Mercury or Ford of
Canada dealer. These quality accessories have been specifically
engineered to fulfill your automotive needs; they are custom designed to
complement the style and aerodynamic appearance of your vehicle. In
addition, each accessory is made from high quality materials and meets
or exceeds Ford's rigorous engineering and safety specifications. Ford
Motor Company will repair or replace any properly dealer-installed Ford
accessory found to be defective in factory-supplied materials or
workmanship during the warranty period, as well as any component
damaged by the defective accessory. The accessory will be warranted for
whichever provides you the greatest benefit:
²12 months or 20 000 km (12 000 miles) (whichever occurs first), or
²The remainder of your new vehicle limited warranty.
This means that genuine Ford accessories purchased along with your
new vehicle and installed by the dealer are covered for the full length of
your New Vehicle's Limited Warranty Ð 3 years or 60 000 km (36 000
miles) (whichever occurs first). Contact your dealer for details and a
copy of the warranty.
Not all accessories are available for all models.
Vehicle Security
Air bag anti-theft locks
Locking gas cap
Remote keyless entry
Styled wheel locks
Underbody security lighting
Vehicle security systems
Accessories
237