Mercury Milan 2009 Scheduled Maintenance Guide

2009 Model Year
Scheduled Maintenance Guide
Vehicle Identification Number (VIN):
Owner Name:
Address:
All rights reserved. Reproduction by any means, electronic or mechanical including photocopying,
recording or by any information storage and retrieval system or translation in whole or part is not permitted
without written authorization from Ford Motor Company. Ford may change the contents without notice
and without incurring obligation.
Copyright © 2008 Ford Motor Company
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Today’s vehicles are more sophisticated than ever and need to be properly maintained to help ensure they
operate at the highest level.
Additional Information Available on the Web
For lots of helpful tips and information on operating, maintaining, and servicing your Ford, Lincoln, or
Mercury vehicle, visit www.genuineservice.com. You’ll also find the Ask Ford online expert available 24/7
to answer questions, important warranty information, and resources to record your vehicle’s service
history online, register with us for important updates and specials, and find out what to do if you need
roadside assistance. Again, that website is: www.genuineservice.com.
FINDYOURWAY
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Table of Contents
General Owner’s Information.........................2
General Maintenance Information......................4
Owner Checks and Services..........................8
Keep It Genuine...................................9
Multi-Point Inspection.............................13
Normal Schedule Trucks, Fullsize Vans & SUVs...........15
Class A Motorhome, E-Series, Escape, Expedition, Explorer, Explorer
Sport Trac, F-150, F-250/350/450/550, Mariner, Mountaineer,
Navigator and Ranger
Normal Schedule Cars & CUVs.......................29
Crown Victoria, Edge, Focus, Flex, Fusion, Grand Marquis, Milan,
MKS, MKX, MKZ, Mustang, Sable, Taurus, Taurus X, and Town Car
Special Operating Conditions.........................42
Exceptions......................................47
Motorcraft Premium Gold Engine Coolant Change Record....48
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General Owner’s
Information Keep It GenuineNormal Schedule
Trucks, Fullsize
Vans & SUVsNormal Schedule
Cars & CUVsSpecial Operating
Conditions &
Exceptions

Get the most from your vehicle with routine maintenance
Routine maintenance is the best way to help ensure you get the performance, dependability, long life and
resale value you expect from your vehicle. This is exactly why we’ve put together the Scheduled
Maintenance Guide. It outlines the services required to properly maintain your vehicle and when they
should be performed. The focus is on maintaining your vehicle while it’s running great, which goes a long
way toward preventing major repairs and expenses later.
Here are a few suggestions to help you get started on the road to routine maintenance:
•Familiarize yourself with your vehicle by going through yourOwner’s Guide
•Take a few minutes to review this handy Scheduled Maintenance Guide
•Make it a habit to use this guide to record scheduled maintenance
•Consider your Ford and Lincoln Mercury Dealership for all your vehicle’s needs
Protect your warranty!
Routine maintenance is not only the best way to help keep your vehicle running great, it’s also the best
way to protect your warranty. While maintenance and repair services may be performed by you or
by any automotive service provider you choose, it is your responsibility to see that all scheduled maintenance
is performed and that the materials used meet Ford Engineering specifications. Failure to perform
scheduled maintenance specified in this guide will invalidate warranty coverage on parts affected by the
lack of maintenance. We can’t stress enough how important it is to keep records of all maintenance. This guide
will help you do just that. Ford Motor Company will not deny a warranty claim simply because there is
no documentation.However, damage or failures due to neglect or a lack of proper maintenance
are not covered under warranty.
Keeping maintenance records is easy with the Scheduled Maintenance
Guide
It’s important to document the maintenance of your vehicle. Every time you bring your vehicle in for
scheduled maintenance, be sure to present this guide and certify the work. Also record the date of service,
mileage at the time of service, and attach your receipt. This will make record keeping easy and,
should your vehicle ever require warranty coverage, you will have all the documentation to show you’ve
properly maintained it.
Maintenance Interval
Ford Motor Company establishes recommended maintenance intervals based upon engineering testing to
determine the most appropriate mileage to perform the various maintenance services. This protects your vehicle
at the lowest overall cost to you. Ford Motor Company recommends that you not deviate from the
maintenance schedules presented in this Scheduled Maintenance Guide.
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Determine which maintenance schedule to follow
It’s important to follow the maintenance schedule that most closely mirrors your driving habits and the
conditions under which you drive. For this reason, the Scheduled Maintenance Guide is divided into two basic
maintenance schedules: the
Normal Schedule(further segmented intoTrucks, Fullsize Vans & SUVsandCars & CUVs) andSpecial Operating Conditions
Determining which maintenance schedule is right for you is easy. For the most part, do you drive your
Ford, Lincoln or Mercury vehicle under typical, everyday conditions? If so, follow theNormal Schedule Trucks,
Fullsize Vans & SUVs,orNormal Schedule Cars & CUVs.
Special Operating Conditions
However, if one or more of the Special Operating Conditions outlined below better describes how you
typically operate your vehicle, you will need to perform some maintenance services more often than the Normal
Schedule recommends.
•Towing a trailer or carrying heavy loads
•Extensive idling and/or driving at low-speeds for long distances
•Driving in dusty conditions
•Off-road operation
•Use of E85 fuel 50% of the time or greater (flex fuel vehicles only)
Important:For further details and information regarding these Special Operating Conditions see page 42.
Maximum Oil Change Interval
❑Normal Schedule: 7,500 miles or 6 months, whichever occurs first.❑Special Operating Conditions: 5,000 miles, 6 months, or 200 hours of engine operation, whichever occurs first
see appropriate schedule on page 42.
Motorcraft Premium Gold Engine Coolant
❑6 years or 105,000 miles - change Premium Gold coolant (whichever comes first)❑After initial change - change Premium Gold coolant every 3 years or 45,000 miles (see page 48)
GENERALMAINTENANCEINFORMATION
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General Owner’s
Information

Exceptions
Some exceptions for specific vehicles and special applications are outlined below. In addition, you will find
further information under
Exceptionson page 47.
•Engine oil and Motorcraft Premium Gold Engine Coolant - time and mileage based
interval
If you’re unsure which maintenance schedule to follow, ask your Ford and Lincoln Mercury Dealership, or
visit the Maintenance area of www.genuineservice.com.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic and, by itself, does not necessarily
indicate a concern or that the fluid needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected immediately by a qualified
expert such as the factory-trained technicians at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils
and fluids should be changed at the specified intervals or in conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle sub-systems during scheduled maintenance. It is critical that
systems are flushed only with new fluid that is the same as that required to fill and operate the system, or
using a Ford-approved flushing chemical.
Chemicals and Additives
Non-Ford approved chemicals or additives are not required for factory recommended maintenance. In fact,
Ford Motor Company recommends against the use of such additive products unless specifically
recommended by Ford for a particular application.
Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer
develops these systems using different specifications and performance features. That’s why it’s
important to rely on your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle.
When planning your maintenance services, consider your Ford or Lincoln Mercury dealership for all your
vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury Dealership for all your service needs
is a great way to help keep your vehicle running great.
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Convenience
Many Dealerships have extended evening and Saturday hours to make your service visit more convenient.
How’s that for quality service?
Factory-trained Technicians
Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored certification training to
help them become experts on the operation of your vehicle. Ask your Dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraft Replacement Parts
Ford and Lincoln Mercury Dealerships use Ford and Motorcraft branded replacement parts. These parts meet
or exceed Ford Motor Company’s specifications, and we stand behind them. Maintenance parts installed
at your Ford or Lincoln Mercury dealership carry a nationwide, 12-month, 12,000-mile parts and labor limited
warranty. Your dealer can give you details.
Value Shopping for Your Vehicle’s Maintenance Needs
Your dealership recognizes the competitive landscape of maintenance and light repair automotive services.
With factory-trained technicians and one-stop service for everything from routine maintenance like oil
changes and tire rotations to your most complex needs, Ford and Lincoln Mercury Dealerships offer outstanding
value.
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General Owner’s
Information

It is recommended that the following basic maintenance checks and inspections be performed at the
designated time intervals. See your “Owner’s Guide” for more information.
Check every month for all vehicles
❑Check function of all interior and exterior lights.❑Check tires for wear and proper air pressure, including spare.
❑Check engine oil fluid level.
❑Check windshield washer fluid level.
Check every six months for all vehicles
❑Check lap/shoulder belts and seat latches for wear and proper operation.❑Check that externally mounted spare tire is properly stowed (tight) (see yourOwner’s Guide).
❑Check power steering fluid level.
❑Check washer spray, wiper operation, and clean all wiper blades (replace blades as necessary).
❑Check parking brake for proper operation.
❑Check and lubricate all hinges, latches, door check straps (see dealer) and outside locks.
❑Check and lubricate upper and lower sliding door tracks, if equipped.
❑Check and clean sliding door contact switches, if equipped.
❑Check and lubricate door rubber weatherstrips.
❑Check and clean body and door drain holes.
❑Check safety warning lamps (brake, ABS, air bag, safety belt) for operation.
❑Check engine cooling system level and strength.
❑Check battery connections and clean if necessary.
❑Check clutch fluid level, if equipped.
Retightening lug nuts
❑On vehicles equipped with dual rear wheels, retighten the wheel lug nuts to the specified torque at 100 miles
(160 km), and again at 500 miles (800 km) of new vehicle operation and after any wheel disturbance
(tire rotation, changing a flat tire, wheel removal, etc.).
❑Refer toWheel Lug Nut Torque Specificationin yourOwner’s Guidefor the proper lug nut torque specification.
OWNERCHECKS ANDSERVICES
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Factory Authorized Systems Checks
In the event your vehicle experiences a component related concern, please contact your Ford, Lincoln or
Mercury dealership. The Ford Motor Company Trained Technicians who work at Ford, Lincoln or Mercury
dealerships are specifically trained to understand your vehicle.
A proper repair begins with a thorough system check. Factory Authorized Systems Checks can ONLY be
found at a Ford or Lincoln Mercury dealership. In some circumstances, the Technician may need to request
your authorization to perform additional operations to determine the final diagnosis. The Technician’s
goal is to ensure that your vehicle is fixed right the first time, at the best value to you.
The following list represents several of the Factory Authorized Systems Checks available at participating
Ford and Lincoln Mercury Dealerships:
•Climate Control
•Service Engine Soon Light
•All-Wheel Drive/Four-Wheel Drive
•Automatic Transmission
•Engine Cooling/Cabin Heating
•Suspension/Steering
•Charge/Start/Battery
•Wheel Alignment
•Brakes
And when your vehicle needs replacement parts, insist that only parts meeting Ford Motor Company’s
specifications are used. Genuine Ford and Motorcraft branded parts meet these specifications. You can find
them at your Ford and Lincoln Mercury Dealership. Look for the following brand logos to ensure the
parts installed on your vehicle meet Ford Motor Company Specifications.
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Keep It Genuine

Tires
Proper tire maintenance and replacement are critical to your vehicle’s performance and helps keep you and
your passengers safe. Only use replacement tires and wheels that are the same size, load index, speed
rating and type (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided
by Ford. The recommended tire and wheel size may be found on either the Safety Compliance
Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should consult your Ford Dealer. Use of any tire or wheel
not recommended by Ford can affect the safety and performance of your vehicle, which could result in
an increased risk of loss of vehicle control, vehicle rollover, personal injury and death. Additionally the use of
non-recommended tires and wheels could cause steering, suspension, axle or transfer case/power
transfer unit failure. If you have questions regarding tire replacement, see an authorized dealer. When you
need to replace your tires, please visit your Ford or Lincoln Mercury Dealership for name-brand tires
and people who know your vehicle.
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