maintenance schedule Mercury Milan Hybrid 2010 s User Guide

•Minimize temperature extremes when the vehicle is parked, for
example by storing in a garage to avoid extreme cold in winter and
extreme sun loads in summer. The high voltage battery operates more
efficiently in moderate temperatures, and less energy will be spent
returning the passenger compartment to a comfortable temperature.
•Combine errands. Your vehicle is more fuel efficient when the engine
is warm. Driving to your farthest destination first will warm the engine
more quickly and may improve fuel economy for the rest of the trip.
Maintenance
•Keep tires properly inflated and use only recommended size.
•Keep wheels properly aligned.
•Use recommended engine oil. Refer toLubricant specificationsin
this chapter.
•Perform all regularly scheduled maintenance items. Follow the
recommended maintenance schedule and owner maintenance checks
found inscheduled maintenance information.
Conditions
•Heavily loading a vehicle or towing a trailer may reduce fuel economy
at any speed.
•Carrying unnecessary weight may reduce fuel economy (approximately
1 mpg [0.4 km/L] is lost for every 300 lb [136 kg] of weight carried).
•Adding certain accessories to your vehicle (for example; bug
deflectors, rollbars/light bars, running boards, ski/luggage racks, flags)
may reduce fuel economy.
•Using fuel blended with alcohol may lower fuel economy.
•Driving on flat terrain offers improved fuel economy as compared to
driving on mountainous terrain.
EPA fuel economy estimates
Every new vehicle should have a window sticker containing EPA fuel
economy estimates. Contact your authorized dealer if the window sticker
is not supplied with your vehicle. The EPA fuel economy estimates
should be your guide for the fuel economy comparisons with other
vehicles. Your fuel economy may vary depending upon the method of
operation and conditions.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Maintenance and Specifications
296

EMISSION CONTROL SYSTEM
Your vehicle is equipped with various emission control components and a
catalytic converter which will enable your vehicle to comply with
applicable exhaust emission standards. To make sure that the catalytic
converter and other emission control components continue to work
properly:
•Use only the specified fuel listed.
•Avoid running out of fuel.
•Do not turn off the ignition while your vehicle is moving, especially at
high speeds.
•Have the items listed inscheduled maintenance information
performed according to the specified schedule.
The scheduled maintenance items listed inscheduled maintenance
informationare essential to the life and performance of your vehicle
and to its emissions system.
If other than Ford, Motorcraft or Ford-authorized parts are used for
maintenance replacements or for service of components affecting
emission control, such non-Ford parts should be equivalent to genuine
Ford Motor Company parts in performance and durability.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Illumination of theService engine soon
indicator, charging system
warning light or the temperature warning light, fluid leaks, strange odors,
smoke or loss of engine power could indicate that the emission control
system is not working properly.
An improperly operating or damaged exhaust system may allow exhaust
to enter the vehicle. Have a damaged or improperly operating exhaust
system inspected and repaired immediately.
WARNING:Exhaust leaks may result in entry of harmful and
potentially lethal fumes into the passenger compartment.
Do not make any unauthorized changes to your vehicle or engine. By
law, vehicle owners and anyone who manufactures, repairs, services,
sells, leases, trades vehicles, or supervises a fleet of vehicles are not
permitted to intentionally remove an emission control device or prevent
it from working. Information about your vehicle’s emission system is on
the Vehicle Emission Control Information Decal located on or near the
engine. This decal also lists engine displacement.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Maintenance and Specifications
297

TRANSMISSION FLUID
Checking electronically controlled Continuously Variable
Transmission (eCVT)
The eCVT does not have an underhood transmission fluid dipstick.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. It is designed to be filled for life. However, the fluid level
should be checked if the transmission is not working properly, or if you
notice some sign of fluid leakage.
Transmission fluid should be checked and, if required, fluid
should be added by an authorized dealer.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
AIR FILTER
Your vehicle is equipped with a long life air filter. The air filter is
designed to last the life of the vehicle. See your authorized dealer or a
qualified technician for replacement. The technician can check the
diagnostics system for the possibility of an excessively dirty air filter.
MOTORCRAFT PART NUMBERS
Component 2.5L iVCT engine
Oil filter FL-2017-B
Spark plugs
1
Cabin air filter FP-67
Low voltage (underhood)
batteryBXT-67-R
1For spark plug replacement, see your authorized dealer. Refer to
scheduled maintenance informationchapter for the appropriate
intervals for changing the spark plugs.
Replace the spark plugs with ones that meet Ford material and
design specifications for your vehicle, such as Motorcraft or
equivalent replacement parts. The customer warranty may be
void for any damage to the engine if such spark plugs are not
used.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Maintenance and Specifications
300

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality
Care Center has factory trained technicians who can perform the
required maintenance using genuine Ford parts. They are committed to
meeting your service needs and to assuring your continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraft or Ford authorized remanufactured
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
308

parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Engine Emissions label
Emissions information appears on the Engine Emissions label on the
underside of the hood. This decal identifies engine displacement and
provides certain engine specifications.
Any modification of the emissions control system could create liability
under federal law (U.S.) if made prior to sale and registration, under the
laws of some states if made thereafter. Further, federal law prohibits
vehicle manufacturers, dealers and other persons engaged in the
business of repairing, servicing, selling, leasing or trading motor vehicles
as well as fleet operations from knowingly removing or rendering an
emissions control system inoperative after sale and delivery to an
ultimate purchaser. In Canada, modifications of the emissions control
system could create liability under applicable federal or provincial laws.
Genuine Ford Parts and Service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
309

Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
Dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many Dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained Technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your Dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraft Replacement Parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Maintenance parts
installed at your Ford or Lincoln Mercury dealership carry a nationwide,
12 months, 12,000 mile parts and labor limited warranty. Your dealer can
give you details.
Value Shopping for Your Vehicle’s Maintenance Needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner Checks and Services
Refer to Mileage Intervals for Additional Checks and Services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in thisOwner’s
Guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
310

Multi-point Inspection
In order to keep your vehicle running right, it is important that you have
the systems on your vehicle checked regularly. This can help identify any
potential issue before there are any problems. Ford Motor Company
suggests the following multi-point inspection to be performed at every
scheduled maintenance as the way to ensure your vehicle keeps running
right.
Maximum Oil Change Interval
❑12 months, 10,000 miles (16,000 km) or 200 hours of engine operation.
Motorcraft Premium Gold Engine Coolant change interval
❑6 years or 100,000 miles (160,000 km) - change Motorcraft Premium Gold Engine Coolant (whichever comes first)❑After initial change - change Motorcraft Premium Gold Engine Coolant every 3 years or 50,000 miles (80,000 km).
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, air bag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check low voltage (underhood) battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips. Inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
311

NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted.
ADDITIONAL INFORMATION AVAILABLE ON THE WEB
To learn more about the importance of routine and dealer-performed
maintenance on your vehicle, please visit the Ford Customer Service Web
site. You’ll also find important warranty information, customer assistance,
technical expertise, frequently asked questions and much more. The Web
site location is: www.genuineservice.com.
Then go to the vehicles and services pick at the Web site.
Multi-point inspection - Recommended at every visit
❑Check and top up fluid levels: brake, engine coolant recovery reservoir, motor/electronics reservoir and window washer.❑Inspect tires for wear and correct air pressure.
❑Check exhaust system for leaks, damage, loose parts and foreign materials.
❑Check low voltage (underhood) battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers and heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect half-shaft dust boots.
❑Check shocks, struts and other suspension components for leaks and damage.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
312

U.S. AND CANADIAN SCHEDULE
5,000 miles (8,000 km)
❑Inspect tires for wear and measure tread depth❑Rotate tiresDEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
10,000 miles (16,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
20,000 miles (32,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension, halfshafts and ball joints❑Inspect exhaust system and heat shields
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
313

30,000 miles (48,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
40,000 miles (64,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise❑Inspect brake pads, shoes, rotors, drums, brake lines and
hoses and parking brake
❑Inspect engine and Motor/electronics cooling system and
hoses
❑Inspect steering linkage, suspension, halfshafts and ball joints❑Inspect exhaust system and heat shields
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
50,000 miles (80,000 km)
❑Change engine oil and replace oil filter❑Inspect tires for wear and measure tread depth❑Rotate tires❑Inspect wheel ends for end play and noise
DEALERVALIDATION:
RO#: P&A C
ODE:
D
ATE:MILEAGE:
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Scheduled Maintenance Guide
314