towing Mercury Milan Hybrid 2010 Owner's Manuals

Locks and Security 102
Keys 102
Locks 104
Anti-theft system 117
Seating and Safety Restraints 123
Seating 123
Safety restraints 134
Airbags 148
Child restraints 164
Tires, Wheels and Loading 183
Tire information 183
Tire inflation 185
Tire Pressure Monitoring System (TPMS) 198
Vehicle loading 202
Trailer towing 208
Recreational towing 208
Driving 209
Starting 209
Brakes 213
AdvanceTrac216
Transmission operation 223
Reverse sensing system 225
Rear-view camera system 227
Roadside Emergencies 236
Getting roadside assistance 236
Hazard flasher control 237
Fuses and relays 238
Changing tires 246
Wheel lug nut torque 252
Jump starting 253
Wrecker towing 258
Table of Contents
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2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)

Question Answer
What is the engine oil
change service interval?The engine oil should be changed every
10,000 miles (16,000 km) under normal
operating conditions. See theScheduled
Maintenance Guidechapter.
Can I put E10 or E85 in
my vehicle, and how will
it affect my fuel
economy?Your hybrid vehicle can use E10 (10%
ethanol, 90% gasoline) fuel, but you may
notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is
not designed to use E85 (85% ethanol).
How long will my high
voltage battery last? Does
it need maintenance?The high voltage battery system is designed
to last the life of the vehicle and requires
no maintenance.
Can you charge the
battery with a plug into
an A/C outlet?There are no provisions for charging the
high voltage battery from a power supply
external to the vehicle.
Can I tow the hybrid
behind my motor home
with all four wheels
down?Yes. Your hybrid vehicle can be “flat-towed”
without modification. See theRecreational
Towingsection in theTires, Wheels and
Loadingchapter for more information.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to theWarranty
Guide/Customer Information Guidethat is provided to you along with
yourOwner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read the sectionAirbag Supplemental
Restraint System (SRS)in theSeating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Introduction
11

emission control system during normal driving. If the vehicle needs
I/M testing, refer to theReadiness for Inspection/Maintenance (I/M)
testingsection in theMaintenance and Specifications.
•Illuminates with engine running:The light stays on after the
engine is started. It indicates that the On Board Diagnostics System
has detected a problem with the engine, transmission or an
emission-related component or system. Contact your authorized dealer
as soon as possible. The vehicle will usually be drivable and will not
require towing. Refer to On Board Diagnostics (OBD-II) in the owner
guide for information on temporary malfunctions that may not require
vehicle service.
•Blinks with engine running:The light stays on after the engine is
started and sometimes blinks. It indicates that the On Board
Diagnostics System has detected an engine misfire problem with the
engine. While the light is blinking, engine misfire is occurring which
could damage your catalytic converter. Drive in a moderate fashion
(avoid heavy acceleration and deceleration) and contact your
authorized dealer as soon as possible.
WARNING:Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning:To confirm
the brake system warning light is
functional, it will momentarily
illuminate when the ignition is
turned to the on position (when the
engine is not running), or in a position between on and start, or by
applying the parking brake when the ignition is turned to the on
position. If the brake system warning light does not illuminate at this
time, contact your authorized dealer as soon as possible. Illumination
after releasing the parking brake indicates low brake fluid level. Contact
your authorized dealer as soon as possible.
P!
BRAKE
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Instrument Cluster
17

TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
An example of “recreational towing” is towing your vehicle behind a
motorhome.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
controlschapter for more information.
Note:If you tow your vehicle with all four wheels on the ground, follow
these instructions:
•Tow only in the forward direction.
•Release the parking brake.
•Place the transmission shift lever in (N) Neutral.
•Place the ignition to the accessory position (refer toStartingin the
Drivingchapter).
•Do not exceed 65 mph (105 km/h) but you should always obey local
speed limits.
•Start the engine and allow it to run for five minutes at the beginning
of each day and at each fuel stop.
You also have the option of trailering the vehicle with its front wheels on
a dolly, or trailering with all four wheels off the ground.
For other towing requirements, refer toWrecker towingin theRoadside
Emergencieschapter.
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Tires, Wheels and Loading
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Certain adverse driving maneuvers may activate the Electronic Stability
Control system, which include but are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Cornering while towing a heavily loaded trailer (refer toTrailer
towingin theTires, Wheels and Loadingchapter).
Switching Off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To switch off the AdvanceTrac
system press the AdvanceTrac
Offcontrol switch. Full features of
the AdvanceTracsystem can be
restored by pressing the
AdvanceTracOffcontrol switch
again or by turning off and restarting the engine.
When the AdvanceTracsystem is
off, the “sliding car off” icon
will
illuminate steadily. Pressing the
AdvanceTracOffcontrol switch
again will turn off the “sliding car
off” icon.
In R (Reverse), ABS and the Engine and Brake Traction Control features
will continue to function; however, ESC is disabled.
OFF
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Owners Guide, 1st Printing
USA(fus)
Driving
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The following table lists possible causes and actions for this message
being displayed:
The surface of the left
or right radar is dirty or
obstructed in some wayClean the fascia area in front of the radar, either left
or right side, or remove obstruction.
The surface of the left
or right radar is not
dirty or obstructedDrive normally in traffic for a few minutes to allow the
radar to detect that it is no longer blocked. Note, the
vehicle must be in D (Drive) and a few vehicles must
pass so that the BLIS™ can clear a blocked state.
Heavy rainfall or heavy
snowfall is interfering
with the radar signalsNo action required by the driver. The system will
automatically go unblocked once the rainfall/snowfall
rate decreases or stops. Do not use BLIS™-CTA in
heavy rainfall or heavy snowfall.
Trailer tow false alerts
When towing a trailer the left and right sensor may detect the trailer
thus causing a false alert. It may be desirable to turn the BLIS™ system
off if the false alerts become annoying.
Day and night brightness
The BLIS™-CTA amber alert will automatically dim when the headlamp
switch is in PARK, ON, or AUTO ON and night time darkness has been
detected by the sun sensor.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
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Owners Guide, 1st Printing
USA(fus)
Driving
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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
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Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
• exact fuel amounts
• towing of your disabled vehicle
• emergency travel expense reimbursement
• travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in the Customer Information Guide in the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
HAZARD FLASHER CONTROL
The hazard flasher control is located
between the center air registers
above the radio. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
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Owners Guide, 1st Printing
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Roadside Emergencies
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3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. Park on a level surface, set the parking brake and activate the hazard
flashers.
2. Place the gearshift lever in P (Park) and turn the engine off.
2010 Milan Hybrid(hmv)
Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
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WARNING:To lessen the risk of personal injury, do not put any
part of your body under the vehicle while changing a tire. Do not
start the engine when your vehicle is on the jack. The jack is only
meant for changing the tire.
4. Remove the lug nuts with the lug wrench.
5. Replace the flat tire with the spare tire, making sure the valve stem is
facing outward. Reinstall lug nuts until the wheel is snug against the hub.
Do not fully tighten the lug nuts until the wheel has been lowered.
If you are using the temporary tire, the lug nut washers will not appear
to be flush with the rim. This is normal only when using the temporary
spare tire.
6. Lower the wheel by turning the jack handle counterclockwise.
7. Remove the jack and fully tighten
the lug nuts in the order shown.
Refer toWheel lug nut torque
specificationslater in this chapter
for the proper lug nut torque
specification.
8. Unblock the wheels.
Stowing the wheel and jack
1. Fully collapse the jack and place it back in the storage area in the
trunk.
2. Replace the jack retention bolt to secure the jack.
3. Place the tire in the storage bin in the trunk.
4. Replace the cover plate and bolt.
•When storing a flat road tire, flip the cover plate over and use the long
bolt.
•When storing the temporary spare tire, replace the cover plate and
use the short bolt.
5. Secure the bolt using the lug wrench.
6. Insert the lug wrench and bolt in the tool bag and place over the jack.
7. Replace the carpeted load floor panel.
1
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Owners Guide, 1st Printing
USA(fus)
Roadside Emergencies
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