service Mercury Mountaineer 2002 s Owner's Guide

BRAKES
Your service brakes are self-adjusting. Refer to the scheduled
maintenance guide for scheduled maintenance.
Occasional brake noise is normal and often does not indicate a
performance concern with the vehicle’s brake system. In normal
operation, automotive brake systems may emit occasional or intermittent
squeal or groan noises when the brakes are applied. Such noises are
usually heard during the first few brake applications in the morning;
however, they may be heard at any time while braking and can be
aggravated by environmental conditions such as cold, heat, moisture,
road dust, salt or mud. If a“metal-to-metal,”“continuous grinding”or
“continuous squeal”sound is present while braking, the brake linings
may be worn-out and should be inspected by a qualified service
technician.
If you are driving down a long or steep hill, shift to a lower gear.
Do not apply your brakes continuously, as they may overheat
and become less effective.
Anti-lock brake system (ABS)
On vehicles equipped with an anti-lock braking system (ABS), a noise
from the hydraulic pump motor and pulsation in the pedal may be
observed during ABS braking events. Pedal pulsation coupled with noise
while braking under panic conditions or on loose gravel, bumps, wet or
snowy roads is normal and indicates proper functioning of the vehicle’s
anti-lock brake system. The ABS performs a self-check after you start
the engine and begin to drive away. A brief mechanical noise may be
heard during this test. This is normal. If a malfunction is found, the ABS
warning light will come on. If the vehicle has continuous vibration or
shudder in the steering wheel while braking, the vehicle should be
inspected by a qualified service technician.
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The ABS operates by detecting the
onset of wheel lockup during brake
applications and compensates for
this tendency. The wheels are
prevented from locking even when
the brakes are firmly applied. The
accompanying illustration depicts
the advantage of an ABS equipped
vehicle (on bottom) to a non-ABS
equipped vehicle (on top) during hard braking with loss of front braking
traction.
ABS warning lamp
ABS
TheABSwarning lamp in the instrument cluster momentarily illuminates
when the ignition is turned to the ON position. If the light does not
illuminate momentarily at start up, remains on or continues to flash, the
ABS needs to be serviced.
With the ABS light on, the anti-lock
brake system is disabled and normal
braking is still effective unless the
brake warning light also remains
illuminated with parking brake released. (If your brake warning lamp
illuminates, have your vehicle serviced immediately.)
Using ABS
•In an emergency or when maximum efficiency from the four-wheel
ABS is required, apply continuous force on the brake. The four wheel
ABS will be activated immediately, thus allowing you to retain full
steering control of your vehicle and, providing there is sufficient
space, will enable you to avoid obstacles and bring the vehicle to a
controlled stop.
•The anti-lock system does not reduce stopping distance. Always leave
enough room between your vehicle and the vehicle in front of you to
stop.
•We recommend that you familiarize yourself with this braking
technique. However, avoid taking any unnecessary risks.
Brake Assist (if equipped as part of the AdvanceTrac
system)
The Brake Assist system provides full braking force during panic braking
situations. It detects a rapid application of the brake pedal and
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Drivingconditionswhichmayactivate AdvanceTracinclude:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Hitting a patch of ice
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
•Entering a paved road from a gravel road, or vice versa
•Hitting a curb while turning
•Driving on slick surfaces
•Cornering while towing a heavily loaded trailer (refer toTrailer
Towingin this chapter)
The AdvanceTracsystem automatically turns on when the engine is
started. However, the system does not function when the vehicle is
traveling in R (Reverse) or, if equipped with four-wheel drive, in 4L (4X4
LOW). In R (Reverse) or in 4L (4X4 LOW), ABS and the traction
enhancement feature will continue to function.
The AdvanceTracbutton allows
the driver to control the availability
of the AdvanceTracsystem.
AdvanceTracsystem status is
indicated by a warning indicator
light with a“sliding car”icon in the instrument cluster that will flash
when the system is active and an indicator light in the control button
that will illuminate when the system is turned off. In vehicles with a
message center, the message“ADVANCETRAC OFF”will be displayed.
If a failure is detected in the AdvanceTracsystem, the warning
indicator light in the instrument cluster will stay on. If the warning
indicator light in the instrument cluster remains on while the engine is
running, have the system serviced immediately.
Pressing the control once will disable the AdvanceTracstability
enhancement and the engine power reduction portion of the traction
enhancement feature; the brake portion of the traction enhancement
feature will still function normally. Pressing and holding the control for
more than five seconds will disable the AdvanceTracstability
enhancementandtraction enhancement feature. If the vehicle is stuck
in snow or mud or when driving in deep sand, switching off the
AdvanceTracsystem may be beneficial so the wheels are allowed to
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If your vehicle gets stuck in mud or snow it may be rocked out by
shifting between forward and reverse gears, stopping between shifts, in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a few minutes or damage
to the transmission and tires may occur or the engine may
overheat.
Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Driving with a 5–speed automatic transmission
Your automatic transmission electronically controls the shift feel by using
an adaptive learning strategy. This feature is designed to increase
durability, and provide consistent shift feel over the life of the vehicle. It
is normal for a new transmission to shift firmly. This operation is
considered normal and will not affect function or durability of the
transmission. Once the vehicle is at operating temperature it may take
several shifts at the same operating condition for the transmission to
properly adapt. Over time the adaptive learning process will fully update
transmission operation. The more varied the driving habits, speed and
torque, the longer it may take to adapt but the more complete the
process will be.
When the battery is disconnected or a new battery installed, the
transmission must relearn its adaptive strategy. As a result of this, the
transmission may shift firmly. This operation is considered normal and
will fully update transmission operation to its optimum shift feel.
Understanding gearshift positions
Hold the brake pedal down while you move the gearshift lever
from P (Park) to another position. If you do not hold the brake
pedal down, your vehicle may move unexpectedly and injure someone.
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Always set the parking brake fully and make sure the gearshift is
latched in P (Park). Turn the ignition to the LOCK position and
remove the key whenever you leave your vehicle.
If the parking brake is fully released, but the brake warning lamp
remains illuminated, the brakes may not be working properly.
See your dealer or a qualified service technician.
Do not spin the wheels at over 56 km/h (35 mph). The tires may
fail and injure a passenger or bystander.
Emergency maneuvers
•In an unavoidable emergency situation where a sudden sharp turn
must be made, remember to avoid“over-driving”your vehicle (i.e.,
turn the steering wheel only as rapidly and as far as required to avoid
the emergency). Excessive steering will result in less vehicle control,
not more. Additionally, smooth variations of the accelerator and/or
brake pedal pressure should be utilized if changes in vehicle speed are
called for. Avoid abrupt steering, acceleration or braking. Use all
available road surface to return the vehicle to a safe direction of
travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of vehicle rollover, personal injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
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Driving through deep water may damage the transmission.
If the front or rear axle is submerged in water, the axle lubricant should
be replaced.
After driving through mud, clean off residue stuck to rotating driveshafts
and tires. Excess mud stuck on tires and rotating driveshafts causes an
imbalance that could damage drive components.
“Tread Lightly”is an educational
program designed to increase public
awareness of land-use regulations
and responsibilities in our nations
wilderness areas. Ford Motor
Company joins the U.S. Forest Service and the Bureau of Land
Management in encouraging you to help preserve our national forest and
other public and private lands by“treading lightly.”
Driving on hilly or sloping terrain
Although natural obstacles may make it necessary to travel diagonally up
or down a hill or steep incline, you should always try to drive straight up
or straight down.Avoid driving crosswise or turning on steep
slopes or hills. A danger lies in losing traction, slipping sideways and
possibly rolling over. Whenever driving on a hill, determine beforehand
the route you will use. Do not drive over the crest of a hill without
seeing what conditions are on the other side. Do not drive in reverse
over a hill without the aid of an observer.
When climbing a steep slope or hill,
start in a lower gear rather than
downshifting to a lower gear from a
higher gear once the ascent has
started. This reduces strain on the
engine and the possibility of stalling.
If you do stall out, Do not try to
turnaround because you might roll
over. It is better to back down to a
safe location.
Apply just enough power to the wheels to climb the hill. Too much
power will cause the tires to slip, spin or lose traction, resulting in loss of
vehicle control.
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Driving through deep water where the transmission vent tube is
submerged may allow water into the transmission and cause
internal transmission damage. Have the fluid checked and, if
water is found, replace the fluid.
TRAILER TOWING
Trailer towing with your vehicle may require the use of a trailer tow
option package.
Trailer towing puts additional loads on your vehicle’s engine,
transmission, axle, brakes, tires, and suspension. For your safety and to
maximize vehicle performance, be sure to use the proper equipment
while towing.
Follow these guidelines to ensure safe towing procedure:
•Stay within your vehicle’s load limits.
•Thoroughly prepare your vehicle for towing. Refer toPreparing to
towin this chapter.
•Use extra caution when driving while trailer towing. Refer toDriving
while you towin this chapter.
•Service your vehicle more frequently if you tow a trailer. Refer to the
severe duty schedule in the scheduled maintenance guide.
•Do not tow a trailer until your vehicle has been driven at least 800 km
(500 miles).
•Refer to the instructions included with towing accessories for the
proper installation and adjustment specifications.
Do not exceed the maximum loads listed on the Safety Compliance
Certification label. For load specification terms found on the label, refer
toVehicle loadingin this chapter. Remember to figure in the tongue
load of your loaded vehicle when figuring the total weight.
Note:Do not exceed the GVWR or the GAWR specified on the
certification label.
Towing trailers beyond the maximum recommended gross trailer
weight exceeds the limit of the vehicle and could result in
engine damage, transmission damage, structural damage, loss of
control, and personal injury.
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Trailer brakes
Electric brakes and manual, automatic or surge-type trailer brakes are
safe if installed properly and adjusted to the manufacturer’s
specifications. The trailer brakes must meet local and Federal
regulations.
Do not connect a trailer’s hydraulic brake system directly to your
vehicle’s brake system. Your vehicle may not have enough
braking power and your chances of having a collision greatly increase.
The braking system of the tow vehicle is rated for operation at the
GVWR not GCWR.
Trailer lamps
Trailer lamps are required on most towed vehicles. Make sure your
trailer lamps conform to local and Federal regulations. See your dealer or
trailer rental agency for proper instructions and equipment for hooking
up trailer lamps.
Never connect any trailer lighting to the vehicle’s taillamp
circuits, because it may damage the electrical system resulting in
fire. Contact your local Ford dealership for assistance in proper trailer
tow wiring installation. Additional electrical equipment may be
required.
Driving while you tow
When towing a trailer:
•Turn off the speed control. The speed control may shut off
automatically when you are towing on long, steep grades.
•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Driving with a 4–speed automatic transmissionsection in this
chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to your scheduled maintenance guide for
more information.
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Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 60,000
km (36,000 miles), whichever occurs first on Ford and Mercury
vehicles, and four years or 80,000 km (50,000 miles) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
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WRECKERTOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member, your roadside assistance center.
It is recommended that your vehicle be towed with a wheel lift or flatbed
equipment. Do not tow with a slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure.
On 4x2 vehicles, it is acceptable to tow the vehicle with the front wheels
on the ground (without dollies) and the rear wheels off the ground.
On AWD vehicles, it is recommended that your vehicle be towed with a
wheel lift and dollies or flatbed equipment with all the wheels off the
ground.
If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
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