Mercury Mountaineer 2004 Owner's Manuals
Manufacturer: MERCURY, Model Year: 2004, Model line: Mountaineer, Model: Mercury Mountaineer 2004Pages: 280, PDF Size: 5.38 MB
Page 171 of 280

•Consult your local motor vehicle speed regulations for towing a trailer.
•To eliminate excessive shifting, use a lower gear. This will also assist
in transmission cooling. (For additional information, refer to the
Driving with a 5–speed automatic transmissionsection in this
chapter.)
•Under extreme conditions with large frontal trailers, high outside
temperatures and highway speeds, the coolant gauge may indicate
higher than normal coolant temperatures. If this occurs, reduce speed
until the coolant temperature returns to the normal range. Refer to
Engine coolant temperature gaugein theInstrument cluster
chapter.
•Anticipate stops and brake gradually.
•Do not exceed the GCWR rating or transmission damage may occur.
Servicing after towing
If you tow a trailer for long distances, your vehicle will require more
frequent service intervals. Refer to yourScheduled Maintenance Guide
for more information.
Trailer towing tips
•Practice turning, stopping and backing up before starting on a trip to
get the feel of the vehicle trailer combination. When turning, make
wider turns so the trailer wheels will clear curbs and other obstacles.
•Allow more distance for stopping with a trailer attached.
•If you are driving down a long or steep hill, shift to a lower gear. Do
not apply the brakes continuously, as they may overheat and become
less effective.
•
The trailer tongue weight should be 10–15% of the loaded trailer weight.
•After you have traveled 50 miles (80 km), thoroughly check your
hitch, electrical connections and trailer wheel lug nuts.
•To aid in engine/transmission cooling and A/C efficiency during hot
weather while stopped in traffic, place the gearshift lever in P (Park).
•Vehicles with trailers should not be parked on a grade. If you must
park on a grade, place wheel chocks under the trailer’s wheels.
Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Driving
171
Page 172 of 280

When backing down a ramp during boat launching or retrieval:
•do not allow the static water level to rise above the bottom edge of
the rear bumper.
•do not allow waves to break higher than 6 inches (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•causing internal damage to the components.
•affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING (ALL WHEELS ON THE GROUND)
Follow these guidelines for your specific powertrain combination to tow
your vehicle with all four wheels on the ground (such as behind a
recreational vehicle).
These guidelines are designed to ensure that your transmission is not
damaged due to insufficient lubrication.
Rear Wheel Drive (RWD) 4x2 vehicles:
This applies to all 4x2 trucks/sport utilities with rear wheel drive
capability.
•Place the transmission in N (Neutral).
•Maximum speed is 56 km/h (35 mph).
•Maximum distance is 80 km (50 miles).
If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must
be exceeded, you must disconnect the driveshaft. Ford recommends the
driveshaft be removed/installed only by a qualified technician. See your
local dealer for driveshaft removal/installation.
Improper removal/installation of the driveshaft can cause
transmission fluid loss, damage to the driveshaft and internal
transmission components.
AWD vehicles:
Vehicles equipped with AWD cannot be towed with any wheels on the
ground as vehicle damage may occur.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Driving
172
Page 173 of 280

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or 36,000
miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•changing a flat tire
•jump-starts
•lock-out assistance
•limited fuel delivery
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 35 miles (56.3 km) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
Roadside Emergencies
173
Page 174 of 280

Canadian customers who require roadside assistance, call
1–800–665–2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount. To obtain reimbursement
information, U.S. Ford or Mercury vehicles customers call
1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who need to obtain reimbursement information, call
1–800–665–2006.
ROADSIDE COVERAGE BEYOND BASIC WARRANTY
In the United States, you may purchase additional roadside assistance
coverage beyond this period through the Ford Auto Club by contacting
your Ford or Lincoln Mercury dealer.
Similarly in Canada, for uninterrupted Roadside Assistance coverage, you
may purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
HAZARD FLASHER
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Push in the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
174
Page 175 of 280

FUEL PUMP SHUT-OFF SWITCHFUEL
RESET
The fuel pump shut-off switch is a device intended to stop the electric
fuel pump when your vehicle has been involved in a substantial jolt.
After a collision, if the engine cranks but does not start, the fuel pump
shut-off switch may have been activated.
The fuel pump shut-off switch is
located in the passenger’s foot well,
by the kick panel.
Use the following procedure to reset the fuel pump shut-off switch.
1. Turn the ignition to the OFF position.
2. Check the fuel system for leaks.
3. If no fuel leak is apparent, reset the fuel pump shut-off switch by
pushing in on the reset button.
4. Turn the ignition to the ON position. Pause for a few seconds and
return the key to the OFF position.
5. Make a further check for leaks in the fuel system.
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
175
Page 176 of 280

FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini fusesStandard
fusesMaxi fusesCartridge
maxi fuses
2A Grey Grey — —
3A Violet Violet — —
4A Pink Pink — —
5A Tan Tan — —
7.5A Brown Brown — —
10A Red Red — —
15A Blue Blue — —
20A Yellow Yellow Yellow Blue
25A Natural Natural — —
30A Green Green Green Pink
40A — — Orange Green
50A — — Red Red
60A — — Blue Yellow
70A — — Tan —
80A — — Natural —
15
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
176
Page 177 of 280

Passenger compartment fuse panel
The fuse panel is located below the
instrument panel on the driver’s
side.
To remove a fuse use the fuse puller tool provided on the fuse panel box.
161621 26
27
28
29
30 22
23
24
25 17
18
19
20 7
8
9
10
11
12
13
14
15 2
3
4
5
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
177
Page 178 of 280

The fuses are coded as follows:
Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
1 30A Memory seat module, Driver
power seat
2 20A Moonroof
3 20A Radio, Amplifier, DVD
4 5A Front wiper module
5 15A Flasher relay (Turn, hazards)
6 10A Key-in-chime
7 15A Heated mirrors
8 5A Heated PCV (4.0L engine only)
9 15A Not used
10 10A Heated backlight relay coil, A/C
clutch contact
11 20A Heated seats
12 5A Not used
13 5A Overdrive cancel switch
14 5A PATS
15 5A Rear wiper module, Cluster
16 5A Power mirror, Manual climate
control, TPMS
17 15A Delayed accessory relay
coil/Battery saver coil and
contact/Reading and glove box
lamps
18 10A Flexible fuel pump
19 10A Restraint Control Module (RCM)
20 5A Memory driver seat switch, Driver
seat module, Body Security
Module (BSM), PATS LED
21 5A Instrument cluster, Compass,
Flasher coil
22 10A ABS, IVD Controller
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
178
Page 179 of 280

Fuse/Relay
LocationFuse Amp
RatingPassenger Compartment Fuse
Panel Description
23 15A Not used
24 15A Cigar lighter, OBD II
25 5A Mode-Temperature actuator for
auxiliary climate control, Trailer
tow battery charge relay coil,
TPMS
26 7.5A Reverse park aid, Brake shift
interlock, IVD switch
27 7.5A Automatic dimming mirror, Digital
transmission range sensor, Backup
lamps
28 5A Radio (Start)
29 10A Digital transmission range sensor,
PWR feed to fuse #28 (Start feed)
30 5A Daytime Running Lamps (DRL),
DEATC climate controller, Manual
climate control, Manual climate
control temp blend actuator
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
179
Page 180 of 280

Passenger compartment fuse panel (top side)
These relays are located on the reverse side of the passenger
compartment fuse panel. See your dealer or a certified technician for
service of this relay box.
Fuse/Relay Location Description
Relay 1 Flasher
Relay 2 Rear defrost
Relay 3 Delayed accessory
Relay 4 Open
Relay 5 Battery saver
Relay 6 Open
Relay 7 Open
REVIEW COPY:
2004 Explorer(exp), Owners Guide (post-2002-fmt)(own2002),
Market:USA English(fus)
Roadside Emergencies
180