service Mercury Sable 2000 s Service Manual

You may also contact the North American Customer Assistance Center at
1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952 or
by writing to the Center at the following address:
Ford Motor Company
Customer Assistance Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces, except
Quebec. For more information, without charge or obligation, call your
CAMVAP Provincial Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer assistance office.
Customer assistance
217

The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
FORD CAR CARE PRODUCTS FOR YOUR VEHICLE
Ford has many quality products available from your dealer to clean your
vehicle and protect its finishes. These quality products have been
specifically engineered to fulfill your automotive needs; they are custom
designed to complement the style and appearance of your vehicle. Each
product is made from high quality materials and that meet or exceed
Ford's rigid specifications. For best results, use the following or products
of equivalent quality:
Ford Custom Clearcoat Polish*
Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant* (not available in Canada)
Motorcraft Vinyl Conditioner (Canada only)
Customer assistance
218

Rear decklid spoilers
Touch-up paint
Universal floor mats
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
²When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
compliance certification label). Consult your dealer for specific weight
information.
²The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems - such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
²Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use or are not properly installed. When operated, such systems may
cause the engine to stumble or stall. In addition, such systems may be
damaged or their performance may be affected by operating your
vehicle. (Citizens band [CB] transceivers, garage door openers and
other transmitters with outputs of five watts or less will not ordinarily
affect your vehicle's operation.)
²Ford cannot assume responsibility for any adverse effects or damage
that may result from the use of such equipment.
Customer assistance
221

ORDERING ADDITIONAL OWNER'S LITERATURE
To order the publications in this portfolio:
Make checks payable to:
HELM, INCORPORATED
P.O. Box 07150
Detroit, Michigan 48207
For a free publication catalog, order toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST,
for credit card holders only
Obtaining a French owner's guide
French Owner's Guides can be obtained from your dealer or by writing to
Ford Motor Company of Canada, Limited, Service Publications, P.O. Box
1580, Station B, Mississauga, Ontario L4Y 4G3.
Customer assistance
222

windows ..................................202
wiper blades ............................200
woodtone trim ........................202
Climate control (see Air
conditioning or Heating) ............18
Clock .......................................31,38
Console ........................................55
Controls
power seat .................................74
Coolant
checking and adding ..............156
refill capacities .................160,205
specifications ...................206,207
Cruise control
(see Speed control) ....................43
Customer Assistance ................129
Ford accessories for your
vehicle .....................................218
Ford Extended
Service Plan ............................211
Getting assistance outside
the U.S. and Canada ..............217
Getting roadside assistance ...129
Getting the
service you need ....................211
Ordering additional owner's
literature .................................222
The Dispute
Settlement Board ...................214
Utilizing the Mediation/
Arbitration Program ...............217
Daytime running lamps
(see Lamps) ................................16
Defrost
rear window ..............................18
Dipstick
automatic
transmission fluid ...................162
engine oil .................................151
Doors
door ajar warning .......................9
lubricant specifications ..........206Driving under special
conditions
through water .........................123
Emergencies, roadside
jump-starting ..........................141
Emission control system ..........185
Engine ........................................207
check engine/
service engine soon light ...........9
cleaning ...................................200
coolant .....................................156
idle speed control ...................170
lubrication
specifications ...................206,207
refill capacities ........................205
service points ...................149,150
starting after a collision .........130
Engine block heater .................110
Engine oil ..................................151
checking and adding ..............151
dipstick ....................................151
filter, specifications .........153,204
recommendations ...................153
refill capacities ........................205
specifications ...................206,207
Exhaust fumes ..........................110
Floor mats ...................................55
Fluid capacities .........................205
Foglamps .....................................17
Fuel ............................................177
calculating fuel economy .......182
cap ...........................................179
capacity ...................................205
choosing the right fuel ...........180
comparisons with EPA fuel
economy estimates .................185
detergent in fuel .....................181
filling your vehicle
with fuel ....................177,179,182
filter, specifications .........182,204
fuel pump shut-off switch .....130
gauge .........................................15
Index
225

anti-lock brakes (ABS) .....11,113
anti-theft ...................................11
brake ..........................................12
charging system ........................12
check coolant ............................11
cruise indicator .........................11
door ajar ......................................9
high beam ...................................8
low coolant ................................10
low fuel ......................................10
oil pressure ...............................12
safety belt ...................................9
service engine soon ....................9
speed control ............................46
traction control active ................8
turn signal indicator ...................8
Load limits .................................122
GAWR ......................................122
GVWR ......................................122
trailer towing ..........................122
Locks
autolock .....................................68
childproof ..................................53
Lubricant specifications ....206,207
Lumbar support, seats ...............75
Mirrors .........................................50
cleaning ...................................199
heated ........................................54
side view mirrors (power) .......54
Moon roof ....................................50
Motorcraft parts .................182,204
Octane rating ............................180
Odometer .....................................15
Oil (see Engine oil) ..................151
Overdrive ...................................118
Panic alarm feature, remote
entry system ................................60
Parking brake ............................114
Parts (see Motorcraft parts) ....204
Pedals (see Power adjustable
foot pedals) .................................42
Power adjustable foot pedals .....42Power distribution box
(see Fuses) ...............................135
Power door locks ........................53
Power steering ..........................116
fluid, checking and adding ....161
fluid, refill capacity ................205
fluid, specifications ..........206,207
Radio ............................................28
Relays .................................132,137
Remote entry system ............59,60
illuminated entry ......................61
locking/unlocking doors ......59,60
opening the trunk .....................60
panic alarm ...............................60
replacement/additional
transmitters ...............................61
replacing the batteries .............62
Roof rack ...................................128
Safety belts
(see Safety restraints) .....13,78,80
81,82,83,84,85
Safety defects, reporting ..........223
Safety
restraints ..78,80,81,82,83,84,85,86
belt minder ...............................89
cleaning the safety belts ...92,203
extension assembly ..................88
for adults ....................81,82,83,84
for children ........................99,100
lap belt ......................................86
warning light and chime ..9,13,88
Safety seats for children ..........101
Seat belts
(see Safety restraints) ...............78
Seats ............................................73
child safety seats ....................101
cleaning ............................202,203
SecuriLock passive
anti-theft system ....................69,70
Servicing your vehicle ..............147
Spark plugs,
specifications ......................204,207
Index
227

1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
Filling station information
232