mileage Mercury Sable 2000 Owner's Manuals

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
215

improving fuel economy ........182
low fuel warning light ..............10
octane rating ....................180,207
quality ......................................181
running out of fuel .................181
safety information relating to
automotive fuels .....................177
Fuses ...................................132,133
Gas cap (see Fuel cap) ............179
Gas mileage
(see Fuel economy) .................182
Gauges .........................................13
engine coolant
temperature gauge ...................14
fuel gauge ..................................15
odometer ...................................15
speedometer .............................13
tachometer ................................14
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....122
definition .................................122
driving with a heavy load ......122
location ....................................122
GVWR (Gross
Vehicle Weight Rating) .............122
calculating ...............................122
definition .................................122
driving with a heavy load ......122
location ....................................122
Hazard flashers .........................130
Head restraints ...........................73
Headlamps ...................................16
aiming ......................................196
autolamp system .......................17
bulb specifications ..................194
daytime running lights .............16
flash to pass ..............................16
high beam ..............................8,16
replacing bulbs .......................188
turning on and off ....................16
warning chime ..........................13Heating ........................................18
heating and air conditioning
system .......................................18
Hood ..........................................148
Ignition ..................................43,207
Infant seats
(see Safety seats) .....................101
Inspection/maintenance
(I/M) testing ..............................186
Instrument panel
cleaning ...................................202
cluster ...................................8,202
lighting up
panel and interior .....................17
location of components ..............8
Jump-starting your vehicle ......141
Keyless entry system .................66
autolock .....................................68
keypad .......................................66
locking and unlocking doors ....67
programming entry code .........66
Keys
key in ignition chime ...............13
positions of the ignition ...........43
Lamps
autolamp system .......................17
bulb replacement
specifications chart ................194
cargo lamps ...............................17
daytime running light ...............16
fog lamps ...................................17
headlamps .................................16
headlamps, flash to pass ..........16
instrument panel, dimming .....17
interior lamps ...............48,49,194
replacing
bulbs ............187,188,190,191,192
Lane change indicator
(see Turn signal) ........................46
Liftgate ...................................56,60
Lights, warning and indicator ......8
air bag ........................................12
Index
226