rim Mercury Sable 2004 s User Guide

The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance concerns as
on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light
trucks which are within the terms of any applicable written new vehicle
warranty are eligible for review, except those involving:
•a non-Ford product
•a non-Ford dealership
•sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle’s performance as
designed
•a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
•items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
•alleged personal injury/property damage claims
•cases currently in litigation
•vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
•vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer’s possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
•Three consumer representatives
•A Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
2004 Sable(sab)
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Customer Assistance
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WASHING THE EXTERIOR
Wash your vehicle regularly with cool or lukewarm water and a neutral
Ph shampoo, such as Motorcraft Detail Wash (ZC-3–A), which is available
from your dealer.
•Never use strong household detergents or soap, such as dish washing
or laundry liquid. These products can discolor and spot painted
surfaces.
•Never wash a vehicle that is“hot to the touch”or during exposure to
strong, direct sunlight.
•Always use a clean sponge or carwash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paintwork and trim over time.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
WAXING
Applying a polymer paint sealant to your vehicle every six months will
assist in reducing minor scratches and paint damage.
•Wash the vehicle first.
•Do not use waxes that contain abrasives.
•Do not allow paint sealant to come in contact with any non-body
(low-gloss black) colored trim, such as grained door handles, roof
racks, bumpers, side moldings, mirror housings or the windshield cowl
area. The paint sealant will“gray”or stain the parts over time.
PAINT CHIPS
Your dealer has touch-up paint and sprays to match your vehicle’s color.
Take your color code (printed on a sticker in the driver’s door jam) to
your dealer to ensure you get the correct color.
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Cleaning
Cleaning
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•Remove particles such as bird droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout before repairing paint chips.
•Always read the instructions before using the products.
ALUMINUM WHEELS AND WHEEL COVERS
Aluminum wheels and wheel covers are coated with a clearcoat paint
finish. In order to maintain their shine:
•Clean weekly with Motorcraft Wheel and Tire Cleaner (ZC-37–A),
which is available from your dealer. Heavy dirt and brake dust
accumulation may require agitation with a sponge. Rinse thoroughly
with a strong stream of water.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers. Chemical-strength cleaners, or cleaning
chemicals, in combination with brush agitation to remove brake dust
and dirt, could wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•To remove tar and grease, use Motorcraft Bug and Tar Remover
(ZC-42), available from your dealer.
ENGINE
Engines are more efficient when they are clean because grease and dirt
buildup keep the engine warmer than normal. When washing:
•Take care when using a power washer to clean the engine. The
high-pressure fluid could penetrate the sealed parts and cause
damage.
•Do not spray a hot engine with cold water to avoid cracking the
engine block or other engine components.
•Spray Motorcraft Engine Shampoo and Degreaser (ZC-20) on all parts
that require cleaning and pressure rinse clean.
•Cover the highlighted areas to prevent water damage when cleaning
the engine.
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Cleaning
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•Remove light stains and soil with Motorcraft Extra Strength
Upholstery Cleaner (ZC-41).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•Never saturate the seat covers with cleaning solution.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Do not use cleaning solvents, bleach or dye on the vehicle’s
safety belts, as these actions may weaken the belt webbing.
Do not use chemical solvents or strong detergents when cleaning
the seat-mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
LEATHER SEATS (IF EQUIPPED)
Your leather seating surfaces have a clear, protective coating over the
leather.
•To clean, use a soft cloth with Motorcraft Deluxe Leather and Vinyl
Cleaner (ZC-11–A). Dry the area with a soft cloth.
•To help maintain its resiliency and color, use the Motorcraft Deluxe
Leather Care Kit (ZC-11–D), available from your authorized dealer.
•Do not use household cleaning products, alcohol solutions, solvents or
cleaners intended for rubber, vinyl and plastics, or oil/petroleum-based
leather conditioners. These products may cause premature wearing of
the clear, protective coating.
Note:In some instances, color or dye transfer can occur when wet
clothing comes in contact with leather upholstery. If this occurs, the
leather should be cleaned immediately to avoid permanent staining.
INTERIOR TRIM
•Clean the interior trim areas with a damp cloth, then dry by wiping
with a dry, soft, clean cloth.
•
Do not use household or glass cleaners as these may damage the finish.
UNDERBODY
Flush the complete underside of your vehicle frequently. Keep body and
door drain holes free from packed dirt.
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When lifting a plastic-cased battery, excessive pressure on the
end walls could cause acid to flow through the vent caps,
resulting in personal injury and/or damage to the vehicle or battery.
Lift the battery with a battery carrier or with your hands on opposite
corners.
Keep batteries out of reach of children. Batteries contain sulfuric
acid. Avoid contact with skin, eyes or clothing. Shield your eyes
when working near the battery to protect against possible splashing of
acid solution. In case of acid contact with skin or eyes, flush
immediately with water for a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed, call a physician immediately.
Battery posts, terminals and related accessories contain lead and
lead compounds.Wash hands after handling.
Because your vehicle’s engine is electronically controlled by a computer,
some control conditions are maintained by power from the battery. When
the battery is disconnected or a new battery is installed, the engine must
relearn its idle and fuel trim strategy for optimum driveability and
performance. To begin this process:
1. With the vehicle at a complete stop, set the parking brake.
2. Put the gearshift in P (Park), turn off all accessories and start the
engine.
3. Run the engine until it reaches normal operating temperature.
4. Allow the engine to idle for at least one minute.
5. Turn the A/C on and allow the engine to idle for at least one minute.
6. Release the parking brake. With your foot on the brake pedal and with
the A/C on, put the vehicle in D (Drive) and allow the engine to idle for
at least one minute.
7. Drive the vehicle to complete the relearning process.
•The vehicle may need to be driven 16 km (10 miles) or more to
relearn the idle and fuel trim strategy.
•If you do not allow the engine to relearn its idle trim, the idle
quality of your vehicle may be adversely affected until the idle
trim is eventually relearned.
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Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
INFORMATION ABOUT UNIFORM TIRE QUALITY GRADING
New vehicles are fitted with tires
that have a rating on them called
Tire Quality Grades. The Quality
grades can be found where
applicable on the tire sidewall
between tread shoulder and
maximum section width. For
example:
•Treadwear 200 Traction AA Temperature A
These Tire Quality Grades are determined by standards that the United
States Department of Transportation has set.
Tire Quality Grades apply to new pneumatic tires for use on passenger
cars. They do not apply to deep tread, winter-type snow tires,
space-saver or temporary use spare tires, tires with nominal rim
diameters of 10 to 12 inches or limited production tires as defined in
Title 49 Code of Federal Regulations Part 575.104(c)(2).
U.S. Department of Transportation-Tire quality grades:The U.S.
Department of Transportation requires Ford to give you the following
information about tire grades exactly as the government has written it.
Treadwear
The treadwear grade is a comparative rating based on the wear rate of
the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear one
and one-half (1 1/2) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from the
norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction AA A B C
The traction grades, from highest to lowest are AA, A, B, and C. The
grades represent the tire’s ability to stop on wet pavement as measured
under controlled conditions on specified government test surfaces of
asphalt and concrete. A tire marked C may have poor traction
performance.
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•kPa:Kilopascal, a metric unit of air pressure.
•PSI:Pounds per square inch, a standard unit of air pressure.
•B-pillar:The structural member at the side of the vehicle behind the
front door.
•Bead area of the tire:Area of the tire next to the rim.
•Sidewall of the tire:Area between the bead area and the tread.
•Tread area of the tire:Area of the perimeter of the tire that
contacts the road when mounted on the vehicle.
•Rim:The metal support (wheel) for a tire or a tire and tube assembly
upon which the tire beads are seated.
INFORMATION CONTAINED ON THE TIRE SIDEWALL
Federal law requires tire manufacturers to place standardized
information on the sidewall of all tires. This information identifies and
describes the fundamental characteristics of the tire and also provides a
U.S. DOT Tire Identification Number for safety standard certification and
in case of a recall.
Information on“P”type tires
P215/65R15 95H is an example of a
tire size, load index and speed
rating. The definitions of these
items are listed below. (Note that
the tire size, load index and speed
rating for your vehicle may be
different than this example.)
1.P:Indicates a tire, designated by
the Tire and Rim Association
(T&RA), that may be used for
service on cars, SUVs, minivans and
light trucks.
Note:If your tire size does not
begin with a letter this may mean it
is designated by either ETRTO
(European Tire and Rim Technical Organization) or JATMA (Japan Tire
Manufacturing Association).
2.215:Indicates the nominal width of the tire in millimeters from
sidewall edge to sidewall edge. In general, the larger the number, the
wider the tire.
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3.65:Indicates the aspect ratio which gives the tire’s ratio of height to
width.
4.R:Indicates a“radial”type tire.
5.15:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
6.95:Indicates the tire’s load index. It is an index that relates to how
much weight a tire can carry. You may find this information in your
owner’s guide. If not, contact a local tire dealer.
Note:You may not find this information on all tires because it is not
required by federal law.
7.H:Indicates the tire’s speed rating. The speed rating denotes the
speed at which a tire is designed to be driven for extended periods of
time under a standard condition of load and inflation pressure. The tires
on your vehicle may operate at different conditions for load and inflation
pressure. These speed ratings may need to be adjusted for the difference
in conditions. The ratings range from 159 km/h (99 mph) to 299 km/h
(186 mph). These ratings are listed in the following chart.
Note:You may not find this information on all tires because it is not
required by federal law.
Letter rating Speed rating - km/h (mph)
Q 159 km/h (99 mph)
R 171 km/h (106 mph)
S 180 km/h (112 mph)
T 190 km/h (118 mph)
U 200 km/h (124 mph)
H 210 km/h (130 mph)
V 240 km/h (149 mph)
W 270 km/h (168 mph)
Y 299 km/h (186 mph)
Note:For tires with a maximum speed capability over 240 km/h (149
mph), tire manufacturers sometimes use the letters ZR. For those with
a maximum speed capability over 299 km/h (186 mph), tire
manufacturers always use the letters ZR.
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13.Maximum Permissible Inflation Pressure:Tire manufactures
maximum permissible pressure and/or the pressure at which the
maximum load can be carried by the tire. This pressure is normally
higher than the manufacturer’s recommended cold inflation pressure
which can be found on either the tire label or certification label which is
located on the structure by the trailing edge of the driver’s door or the
edge of the driver’s door. The cold inflation pressure should never be set
lower than the recommended pressure on the vehicle label.
Note:You may not find this information on all tires because it is not
required by federal law.
The tire suppliers may have additional markings, notes or warnings such
as standard load, radial tubeless, etc.
Additional information contained on the tire sidewall for“LT”type
tires
“LT”type tires have some additional
information than those of“P”type
tires; these differences are
described below:
1.LT:Indicates a tire, designated by
the Tire and Rim Association
(T&RA), that is intended for service
on light trucks.
2.Load Range/Load Inflation
Limits:Indicates the tires
load-carrying capabilities and its
inflation limits.
3.Maximum Load Dual kg (lbs.)
at kPa (psi) cold:Indicates the
maximum load and tire pressure
when the tire is used as a dual; a
dual is defined as when four tires are put on the rear axle (a total of six
or more tires on the vehicle).
4.Maximum Load Single kg (lbs.) at kPa (psi) cold:Indicates the
maximum load and tire pressure when the tire is used as a single; a
single is defined as when two tires (total) are put on the rear axle.
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Information on“T”type tires
T145/80D16 is an example of a tire
size.
Note:The temporary tire size for
your vehicle may be different than
this example.
1.T:Indicates a type of tire,
designated by the Tire and Rim
Association (T&RA), that is
intended for temporary service on
cars, SUVs, minivans and light
trucks.
2.145:Indicates the nominal width
of the tire in millimeters from
sidewall edge to sidewall edge. In
general, the larger the number, the
wider the tire.
3.80:Indicates the aspect ratio
which gives the tires ratio of height to width. Numbers of 70 or lower
indicate a short sidewall.
4.D:Indicates a“diagonal”type tire.
R:Indicates a“radial”type tire.
5.16:Indicates the wheel or rim diameter in inches. If you change your
wheel size, you will have to purchase new tires to match the new wheel
diameter.
Location of the tire label
You will find a tire label containing tire inflation pressure by tire size and
other important information located on the B-Pillar or the driver’s door.
TIRE CARE
Improper or inadequate vehicle maintenance can also cause tires to wear
abnormally. Here are some of the important maintenance items:
Tire inflation pressure
Use a tire gauge to check the tire inflation pressure, including the spare,
at least monthly and before long trips. You are strongly urged to buy a
reliable tire pressure gauge, as automatic service station gauges may be
inaccurate. Ford recommends the use of a digital or dial type tire
pressure gauge rather than a stick type tire pressure gauge.
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