Mercury Villager 1997 Owner's Manuals

356
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[HS08300(ALL)05/96]
Ford of Canada Customer Assistance
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[HS08305(ALL)05/96]
If you live in Canada and have any questions or concerns that
the dealership cannot answer, contact the Customer Assistance
Centre.
[HS08310(ALL)05/96]
6 pica art:0040188-B*
[HS08315(ALL)05/96]
Please have the following information available when contacting
the Customer Assistance Centre:
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[HS08320(ALL)05/96]
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your telephone number (both business and home)
%*
[HS08330(ALL)05/96]
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your Vehicle Identification Number (VIN) listed on your
vehicle ownership license
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[HS08340(ALL)05/96]
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the year and make of your vehicle
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[HS08350(ALL)05/96]
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the date purchased
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[HS08360(ALL)05/96]
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the name of the dealer and the city where the dealership is
located
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[HS08370(ALL)05/96]
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the current mileage on your vehicle
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[HS08380(ALL)05/96]
Mediation/Arbitration Program (Canada Only)
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[HS08390(ALL)05/96]
In those cases where you continue to feel that the efforts by
Ford and the dealer to resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation/arbitration program
administered by the Canadian Motor Vehicle Arbitration Plan
(CAMVAP).
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Customer Assistance
357
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[HS08400(ALL)05/96]
The CAMVAP program is a straight-forward and relatively
speedy alternative to resolve a disagreement when all other
efforts to produce a settlement have failed. This procedure is
without cost to you and is designed to eliminate the need for
lengthy and expensive legal proceedings.
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[HS08410(ALL)05/96]
In the CAMVAP program, impartial third-party Arbitrators
conduct hearings at mutually convenient times and places in an
informal environment. These impartial Arbitrators review the
positions of the parties, make decisions and, where appropriate,
render awards to resolve disputes. CAMVAP decisions are fast,
fair and final as the arbitrator's award is binding on both you
and Ford of Canada.
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[HS08420(ALL)05/96]
CAMVAP services are available in all territories and provinces,
except Quebec. For more information, without charge or
obligation, call your CAMVAP Provincial Administrator directly
at 1-800-207-0685.
%*
[HS08430(ALL)05/96]
Getting Help Outside the U.S. and Canada
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[HS08440(ALL)05/96]
Before you export your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate to make sure local
regulations do not prevent you from registering your vehicle.
Officials at the embassy can also help you decide whether you
should import your vehicle to that country.
*
[HS08450(ALL)05/96]
Officials at the embassy or consulate can tell you where to get
unleaded fuel. If you cannot get unleaded fuel or can get only
fuel with an anti-knock index that is lower than your vehicle
needs, contact a district or customer assistance center before you
leave the U.S. or Canada.
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[HS08460(ALL)05/96]
Use of leaded fuel in your vehicle without a proper conversion
may damage the effectiveness of your emissions control system
and may cause engine knocking or serious engine damage. Ford
Motor Company is not responsible for any damage that is
caused by use of improper fuel.
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358
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[HS08500(ALL)06/95]
You may also have difficulty importing your vehicle back into
the U.S. if you use leaded fuel.
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[HS08600(ALL)01/93]
If your vehicle must be serviced while you are traveling or
living in Central or South America, the Caribbean, or the
Middle East, contact the nearest Ford dealership. If the
dealership cannot help you, contact:
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[HS08700(ALL)10/95]
7-1/2 pica art:0040273-C
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[HS08800(ALL)06/95]
If you are in other foreign countries, contact the nearest Ford
dealership. If the dealership cannot help you, they can direct
you to the appropriate Ford affiliate office.
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[HS08900(ALL)06/95]
If you buy your vehicle in North America and then relocate
outside of the U.S. or Canada, register your Vehicle
Identification Number and new address with Ford Motor
Company Export Operations.
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359
Accessories
[AC00500(ALL)04/95]
Ford Accessories for Your Villager
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[AC00520(ALL)01/96]
Ford has many fine products available from your dealer to clean
your vehicle and protect its finishes. For best results, use the
following, or products of equivalent quality:
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[AC00540(ALL)05/95]
twelve pica
chart:0032382-A
[AC00600(ALL)04/94]
Many accessories for your vehicle are available through your
local authorized dealer. These accessories have been designed to
meet your needs and are custom-designed to complement the
style and aerodynamics of your vehicle. Some of the available
accessories are listed here.
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[AC00700(ALL)01/93]
Safety, Comfort, and Convenience
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[AC00800(ALL)06/93]
Comfort and Convenience
[AC00900(ALL)04/95]
Air Conditioning
Engine Block Heater
Remote Keyless Entry
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360
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[AC01000(ALL)01/93]
Protection and Appearance Equipment
[AC01100(ALL)04/95]
Aero Running Boards
Carpeted Floor Mats
Door Edge Guards
Cleaners, Waxes and Polishes
Front End Cover
Front End Mini Cover
Lubricants and Oils
Molded Running Boards
Side Window Shields
Soft Luggage Cover
[AC01200(ALL)01/93]
Protection and Appearance Equipment (Continued)
[AC01300(ALL)04/94]
Styled Wheel Protector Locks
Super Seal Fabric Protector (U.S. Only)
Super Seal Rustproofing (U.S. Only)
Super Seal Undercoating (U.S. Only)
Touch-Up Paints
Flat Splash Guards
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[AC01400(ALL)01/93]
Safety Equipment
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[AC01500(ALL)11/93]
Vehicle Security Systems
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Accessories
361
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[AC01600(ALL)01/93]
Travel Equipment
[AC01700(ALL)07/95]
Aero Hood Deflector
Bike Rack Adaptor (Attaches to Base Roof Rack)
Four Season Base Roof Rack
Multi Sport Removable Rack
Multi Sport Bike Adaptor
Multi Sport Ski/Snowboard Adaptor
Multi Sport Water Sport Adaptor
Ski Rack Adaptor (Attaches to Base Roof Rack)
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[AC01800(ALL)05/96]
NOTE: When adding accessories, equipment, passengers, and
luggage to your vehicle, do not exceed the total
weight capacity of the vehicle or of the front or rear
axle (GVWR, GAWR as shown on the Safety
Compliance Certification Label). Consult your dealer
for specific weight information.
*
[AC01900(ALL)09/95]
NOTE: Devices that emit radio frequency (RF) energy such as
AM/FM radios, mobile communication systems
(two-way radios, telephones) and radio controlled
security systems, are subject to the rules and
regulations of the Federal Communications
Commission (FCC) 47 CFR Parts 2 and 15. Any such
system installed in your vehicle should comply with
those rules and should be installed only by a
qualified technician. In addition, to insure continued
compliance with the FCC's requirements, RF devices
must not be modified or changed in a manner not
expressly approved by Ford Motor Company.
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362
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[AC02000(ALL)09/95]
NOTE: Mobile communication systems, particularly if not
properly installed, may adversely affect the operation
of the vehicle. For example, such systems, when
operated, may cause the engine to stumble or stall. In
addition, such systems may themselves be damaged,
or their operation affected, by the operation of the
vehicle. (Citizens band [CB] transceivers, garage door
openers, and other transmitters whose power output is
5 watts or less, ordinarily will not affect vehicle
operation.)
*
[AC02100(ALL)09/95]
NOTE: Because Ford has no control over the operation or
manufacture of such systems or their installation, Ford
cannot assume responsibility for any adverse effects or
damage if this equipment is used.
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364
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full page art
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366
[AC03500(ALL)]
thirty-four pica
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375
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full page art:0040311-AFile:16vxqin.ex
Update:Mon Jun 10 14:41:45 1996