light Mercury Villager 1999 s Repair Manual

THE DISPUTE SETTLEMENT BOARD (U.S. only)
The Dispute Settlement Board is:
²an independent, third-party arbitration program for warranty disputes
²available free to owners and lessees of qualifying Ford Motor Company
vehicles
The Dispute Settlement Board may not be available in all states. Ford
Motor Company reserves the right to change eligibility limitations, modify
procedures and/or to discontinue this service without notice and without
incurring obligations per applicable state law.
What kinds of cases does the Board review?
Unresolved warranty repair concerns or vehicle performance as designed
concerns on Ford/Mercury and Lincoln cars and Ford/Mercury and
Lincoln light trucks which are within the terms of any applicable written
new vehicle warranty are eligible for review, except those involving:
²a non-Ford product
²a non-Ford dealership
²sales disputes between customer and dealer except those associated
with warranty repairs or concerns with the vehicle's performance as
designed
²a request for reimbursement of consequential expenses unless a
service or product concern is being reviewed
²items not covered by the New Vehicle Limited Warranty (including
maintenance and wear items)
²alleged personal injury/property damage claims
²cases currently in litigation
²vehicles not used primarily for family, personal or household purposes
(except in states where the Dispute Settlement Board is required to
review commercial vehicles)
²vehicles with non-U.S. warranties
Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Customer assistance
245

Ford Custom Silicone Gloss Polish
Ford Custom Vinyl Protectant*
Ford Deluxe Leather and Vinyl Cleaner
Ford Extra Strength Tar and Road Oil Remover*
Ford Extra Strength Upholstery Cleaner
Ford Metal Surface Cleaner
Ford Multi-Purpose Cleaner*
Motorcraft Car Wash Concentrate
Motorcraft Carlite Glass Cleaner
Ford Spot and Stain Remover*
Ford Super Premium Tire and Trim Dressing
Ford Triple Clean
Ford Ultra-Clear Spray Glass Cleaner
* May be sold with the Motorcraft name
A wide selection of Ford accessories are available for your vehicle
through your local authorized Ford, Lincoln-Mercury or Ford of Canada
dealer. These quality accessories have been specifically engineered to
fulfill your automotive needs; they are custom designed to complement
the style and aerodynamic appearance of your vehicle. In addition, each
accessory is made from high quality materials and meets or exceeds
Ford's rigid engineering and safety specifications. Ford accessories are
warranted for up to 12 months or 20,000 km (12,000 miles) on all cars
and light trucks and 12 months with unlimited distance on medium/heavy
duty trucks unless the accessory is installed on a new vehicle, then the
warranty becomes the balance of the new vehicle's warranty or the
accessories warranty, whichever is greater. See your dealer for complete
warranty information and availability.
Not all accessories are available for all models.
Vehicle Security
Remote keyless entry
Styled wheel protector locks
Vehicle security systems
Customer assistance
249

Comfort and convenience
Air conditioner
Air filtration systems
Cargo nets
Cargo organizers
Cargo shades
Cargo trays
Dash trim
Engine block heaters
Gear shift knob
Luggage presenter (Continental only)
Manual sliding rear window
Tire step
Travel equipment
Console
Console armrest
Daytime running lights
Factory luggage rack
Factory luggage rack adaptors
Fog lights
Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer 4.0L only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Snow traction cables
Customer assistance
250

Accessory delay ..........................90
Air bag supplemental restraint
system ........................................131
and child safety seats ............133
description ..............................131
disposal ....................................135
driver air bag ..........................133
indicator light ......................6,135
operation .................................133
passenger air bag ...................133
Air cleaner filter .........204,205,235
Air conditioning ..........................21
automatic temperature
control system ..........................29
Air filter, cabin ..........................207
Anti-theft system ......................104
arming the system ..................104
disarming a triggered
system .....................................105
disarming an untriggered
system .....................................105
Automatic transaxle .................160
driving with .............................161
fluid, refill capacities ..............235
fluid, specification ..................237
Battery .......................................205
acid, treating emergencies .....205
charging system warning
light ..............................................6
jumping a disabled battery ....185
maintenance-free ....................205
replacement, specifications ...235
servicing ..................................205
Brakes ........................................157
anti-lock ............................157,158
anti-lock brake system (ABS)
warning light ........................8,158
brake warning light ....................7
fluid, checking and adding ....197
fluid, refill capacities ..............235
fluid, specifications ..........236,237
lubricant specifications ...236,237parking ....................................158
shift interlock ..........................160
Break-in period .............................2
Capacities for refilling fluids ....235
Cargo cover ...............................108
Cargo net ............................107,108
CD changer .................................76
Child safety restraints ..............136
child safety belts ....................136
child safety seats ....................137
Child safety seats ......................137
attaching with tether straps ..141
built-in child seat ...................137
in front seat ............................138
in rear seat .......................138,141
tether anchorage hardware ...143
Cleaning your vehicle ...............230
built-in child seat .....148,151,234
engine compartment ..............232
exterior .............................231,233
exterior lamps .........................233
instrument panel ....................233
interior ..............................233,234
mirrors .....................................234
plastic parts ............................232
safety belts ..............................234
washing ....................................230
waxing .....................................231
wheels ......................................231
windows ..................................234
wiper blades ............................233
Clock ..................................47,59,71
Console
overhead ...............................97,98
Controls ........................93,94,95,96
power seat ...............................111
steering column ........................85
Coolant ...............................198,201
checking and adding ..............199
refill capacities .................201,235
specifications ...................236,237
Customer Assistance ................241
Index
255

Ford accessories for your
vehicle .....................................248
Ford Extended Service
Plan ..........................................242
Getting assistance outside the
U.S. and Canada .....................248
Getting roadside
assistance ................................241
Getting the service you
need .........................................243
Ordering additional owner's
literature .................................253
The Dispute Settlement
Board .......................................245
Defrost
rear window ..............................39
Dipstick
engine oil .................................194
Doors
door ajar warning .......................7
Driving under special
conditions
through water .........................164
Emergencies, roadside
jump-starting ..........................185
Emission control system ..........223
Engine .................................237,238
check engine/service engine
soon light ....................................9
coolant .....................................198
idle speed control ...................205
lubrication
specifications ...................236,237
refill capacities ........................235
service points ..........................193
starting after a collision .........171
Engine block heater .................155
Engine oil ..................................194
checking and adding .......194,195
dipstick ....................................194
filter, specifications .........196,235
recommendations ...................196refill capacities .................194,235
specifications .....194,196,236,237
Exhaust fumes ..........................155
Floor mats ...................................92
Fluid capacities .........................235
Fuel ............................................215
calculating fuel economy .......220
cap ...........................................217
capacity ...................................235
choosing the right fuel ...........218
comparisons with EPA fuel
economy estimates .................223
detergent in fuel .....................219
filling your vehicle with
fuel .............................215,217,220
filter, specifications .........220,235
fuel pump shut-off switch .....171
gauge .........................................13
improving fuel economy ........220
low fuel warning light ................8
octane rating .............219,237,238
quality ......................................219
running out of fuel .................219
safety information relating to
automotive fuels .....................215
Fuses ...................................172,173
Garage door opener ..........93,94,98
Gas cap (see Fuel cap) ............217
Gas mileage (see Fuel
economy) ...................................220
Gauges .........................................11
engine coolant temperature
gauge .........................................14
fuel gauge ..................................13
odometer ...................................13
speedometer .............................12
trip odometer ............................13
GAWR (Gross Axle Weight
Rating) .......................................165
definition .................................165
driving with a heavy load ......165
location ....................................165
Index
256

GVWR (Gross Vehicle Weight
Rating) .......................................165
calculating ...............................165
definition .................................165
driving with a heavy load ......165
location ....................................165
Hazard flashers .........................171
Head restraints .........................110
Headlamps ...................................19
aiming ......................................230
autolamp system .......................20
bulb specifications ..................229
daytime running lights .............19
flash to pass ..............................20
high beam ..............................7,20
turning on and off ....................19
warning chime ..........................11
Heating ........................................21
heating and air conditioning
system .......................................21
Hood ..........................................192
Ignition ................................237,238
positions of the ignition ...........81
Infant seats (see Safety seats) 137
Inspection/maintenance (I/M)
testing ........................................224
Instrument panel
cleaning ...................................233
cluster ..........................................6
lighting up panel and
interior .......................................19
location of components ..............6
Jump-starting your vehicle ......185
Keys
key in ignition chime ...............10
positions of the ignition ...........81
Lamps
autolamp system .......................20
bulb replacement
specifications chart ................229
cargo lamps ...............................19
daytime running light ...............19headlamps .................................19
headlamps, flash to pass ..........20
instrument panel, dimming .....19
interior lamps ...........................99
replacing
bulbs ............225,226,227,228,229
Lane change indicator
(see Turn signal) ........................86
Liftgate ......................................106
Lights, warning and indicator ......6
air bag ..........................................6
anti-lock brakes (ABS) .......8,158
brake ............................................7
charging system ..........................6
cruise indicator ...........................8
door ajar ......................................7
high beam ...................................7
low fuel ........................................8
low washer fluid .......................10
oil pressure .................................7
overdrive off ..............................10
safety belt ...................................7
service engine soon ....................9
speed control ............................85
turn signal indicator ...................8
Load limits .................................165
GAWR ......................................165
GVWR ......................................165
trailer towing ..........................165
Locks
childproof ..................................90
doors ..........................................90
Lubricant specifications ....236,237
Message center ......................15,16
Mirrors .........................................97
cleaning ...................................234
heated ........................................92
side view mirrors (power) .......91
Moon roof ..................................100
Motorcraft parts .................220,235
Octane rating ............................219
Odometer .....................................13
Index
257

Overdrive ..............................87,164
Panic alarm feature, remote
entry system ..............................101
Parking brake ............................158
Parts (see Motorcraft parts) ....235
Power distribution box
(see Fuses) ...............................176
Power door locks ........................90
Power steering ..........................159
fluid, checking and adding ....202
fluid, refill capacity ................235
fluid, specifications ..........236,237
Radio ............................................40
Relays .................................172,179
Remote entry system ........100,101
illuminated entry ....................102
locking/unlocking doors .........101
panic alarm .............................101
replacement/additional
transmitters .............................103
replacing the batteries ...........102
Roof rack ...................................170
Safety belts (see Safety
restraints) ......124,125,126,127,128
Safety Compliance
Certification Label ....................239
Safety defects, reporting ..........254
Safety
restraints .......124,125,126,127,128
cleaning the safety belts .130,234
extension assembly ................129
for adults ...................125,126,127
for children ......................135,136
lap belt ....................................128
warning light and
chime ........................7,10,129,130
Safety seats for children ..........137
Seat belts (see Safety
restraints) ..................................124
Seats ..........................................110
child safety seats ....................137
cleaning ...................................234memory seat ...........................113
Servicing your vehicle ..............191
Spark plugs,
specifications ...............235,237,238
Specification chart,
lubricants ............................236,237
Speed control ..............................81
Speedometer ...............................12
Starting your vehicle .........152,154
jump starting ..........................185
Steering wheel
controls ......................................85
tilting .........................................88
Tachometer .................................11
Temperature control
(see Climate control) .................21
Tilt steering wheel ......................88
Tires .............................179,212,213
changing ....................179,180,182
checking the pressure ............213
replacing ..................................214
rotating ....................................213
snow tires and chains ............215
tire grades ...............................213
treadwear ................................212
Towing ................................166,213
trailer towing ..........................166
wrecker ....................................190
Transaxle
automatic operation ...............160
fluid, refill capacities ..............235
lubricant specifications ..........237
Transmission
fluid, checking and adding
(automatic) .............................202
Trip odometer .............................13
Turn signal ...............................8,86
Vehicle dimensions ...................238
Vehicle Identification Number
(VIN) ..........................................240
Vehicle loading ..........................165
Ventilating your vehicle ...........156
Index
258

Warning chimes ......................10,11
Warning lights (see Lights) .........6
Washer fluid ..............................198
Water, Driving through .............164
Windows
power .........................................89
rear wiper/washer .....................87Windshield washer fluid and
wipers ..........................................87
checking and cleaning ............211
operation ...................................86
replacing wiper blades ...........211
Wrecker towing .........................190
Index
259