jump start Mercury Villager 2002 Owner's Manuals

Seating and Safety Restraints 115
Seating 115
Safety restraints 129
Air bags 136
Child restraints 141
Driving 155
Starting 155
Brakes 158
Transmission operation 162
Vehicle loading 167
Trailer towing 169
Recreational towing 172
Roadside Emergencies 173
Getting roadside assistance 173
Hazard flasher switch 174
Fuel pump shut-off switch 174
Fuses and relays 175
Changing tires 182
Jump starting 188
Wrecker towing 193
Customer Assistance 194
The dispute settlement board 197
Utilizing the mediation/arbitration 200
Getting assistance outside the U.S. and Canada 200
Ordering additional owner’s literature 201
Reporting safety defects (U.S. only) 202
Table of Contents
2

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor Company
offers a complimentary roadside assistance program. This program is
separate from the New Vehicle Limited Warranty. The service is available:
•24–hours, seven days a week
•
for the New Vehicle Limited Warranty period of three years or 60,000 km
(36,000 miles), whichever occurs first on Ford and Mercury vehicles, and
four years or 80,000 km (50,000 miles) on Lincoln vehicles.
Roadside assistance will cover:
•changing a flat tire.
•jump-starts.
•lock-out assistance.
•limited fuel delivery.
•towing of your disabled vehicle to the nearest Ford Motor Company
dealership, or your selling dealer if within 56.3 km (35 miles) of the
nearest Ford Motor Company dealership (one tow per disablement).
Even non-warranty related tows, like accidents or getting stuck in the
mud or snow, are covered (some exclusions apply, such as impound
towing or repossession).
Canadian customers refer to your Owner Information Guide for
information on:
•Coverage period
•Exact fuel amounts
•Towing of your disabled vehicle
•Emergency travel expense reimbursement
•Travel planning benefits
USING ROADSIDE ASSISTANCE
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, the card is
found in the Owner Information Guide in the glove compartment.
U.S. Ford or Mercury vehicle customers who require roadside assistance,
call 1–800–241–3673; Lincoln vehicle customers call 1–800–521–4140.
Canadian customers who require roadside assistance, call
1–800–665–2006.
Roadside Emergencies
173

JUMP STARTING YOUR VEHICLE
The gases around the battery can explode if exposed to flames,
sparks, or lit cigarettes. An explosion could result in injury or
vehicle damage.
Batteries contain sulfuric acid which can burn skin, eyes, and
clothing, if contacted.
Do not attempt to push-start your vehicle. Automatic
transmissions do not have push-start capability; also, the
catalytic converter may become damaged.
Preparing your vehicle
When the battery is disconnected or a new battery is installed, the
transmission must relearn its shift strategy. As a result, the transmission
may have firm and/or soft shifts. This operation is considered normal and
will not affect function or durability of the transmission. Over time, the
adaptive learning process will fully update transmission operation.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect any electrical
surges. Turn all other accessories off.
Roadside Emergencies
188

Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
1. Remove the jumper cable from thegroundmetal surface.
Note:In the illustrations,lightning boltsare used to designate the
assisting (boosting) battery.
+–+–
+–+–
Roadside Emergencies
191

2. Remove the jumper cable on the negative (-) connection of the
booster vehicle’s battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle’s battery.
4. Remove the jumper cable from the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearnits idle conditions.
+–+–
+–+–
Roadside Emergencies
192

in front seat ............................146
in rear seat ......................146, 148
tether anchorage hardware ...150
Cleaning your vehicle
engine compartment ..............204
exterior ....................................207
instrument panel ....................206
interior .....................................207
plastic parts ............................205
washing ....................................203
waxing .....................................203
wheels ......................................204
wiper blades ............................206
woodtone trim ........................205
Climate control (see Air
conditioning or Heating) ......58, 63
Clock ................................24, 33, 44
Console ......................................103
overhead ....................................86
Controls
power seat ...............................117
steering column ........................94
Coolant
checking and adding ..............217
refill capacities ................220, 239
specifications ..................240–241
Cruise control (see Speed
control) ........................................90
Customer Assistance ................173
Ford accessories for your
vehicle .....................................208
Ford Extended Service
Plan ..........................................196
Getting assistance outside the
U.S. and Canada .....................200
Getting roadside assistance ...173
Getting the service you
need .........................................194
Ordering additional owner’s
literature .................................201The Dispute Settlement
Board .......................................197
Utilizing the
Mediation/Arbitration
Program ...................................200
D
Defrost
rear window ..............................72
Dipstick
automatic transmission
fluid ..........................................232
engine oil .................................212
Doors
door ajar warning .....................14
lubricant specifications ..........240
Driving under special
conditions
through water .........................166
E
Emergencies, roadside
jump-starting ..........................188
Emission control system ..........229
Engine ................................241–242
check engine/service engine
soon light ..................................10
cleaning ...................................204
coolant .....................................217
idle speed control ...................215
lubrication
specifications ..................240–241
refill capacities ........................239
service points ..........................211
starting after a collision .........174
Engine oil ..................................212
checking and adding ..............212
dipstick ....................................212
Index
249

I
Ignition .......................155, 241–242
Infant seats
(see Safety seats) .....................144
Inspection/maintenance (I/M)
testing ........................................230
Instrument panel
cleaning ...................................206
cluster ........................................10
lighting up panel and
interior .......................................75
J
Jack ............................................182
positioning ...............................182
storage .....................................182
Jump-starting your vehicle ......188
K
Keys
key in ignition chime ...............15
positions of the ignition .........155
L
Lamps
autolamp system .......................74
bulb replacement
specifications chart ..................77
cargo lamps ...............................75
fog lamps ...................................74
headlamps .................................74
headlamps, flash to pass ..........75
instrument panel, dimming .....75
interior lamps ...........................76
replacing bulbs .............77, 79–82
Lane change indicator
(see Turn signal) ........................76Liftgate ......................................104
Lights, warning and indicator ....10
air bag ........................................12
anti-lock brakes (ABS) ....12, 160
brake ..........................................11
charging system ........................13
cruise indicator ...................13, 94
door ajar ....................................14
high beam .................................15
low fuel ......................................13
low washer fluid .......................13
oil pressure ...............................13
overdrive off ..............................14
safety belt .................................12
service engine soon ..................10
speed control ............................93
turn signal indicator .................14
Load limits .................................167
GAWR ......................................167
GVWR ......................................167
trailer towing ..........................167
Locks
childproof ................................108
doors ........................................108
Lubricant specifications ...240–241
Lumbar support, seats .............117
M
Message center ...................99–101
Mirrors .........................................86
heated ........................................89
side view mirrors (power) .......89
Moon roof ....................................94
Motorcraft parts ................225, 239
O
Octane rating ............................224
Odometer .....................................18
Index
251

Oil (see Engine oil) ..................212
Overdrive ...........................103, 166
P
Panic alarm feature, remote
entry system ..............................110
Parking brake ............................160
Parts (see Motorcraft parts) ....239
Power distribution box
(see Fuses) ...............................179
Power door locks ......................108
Power mirrors .............................89
Power point .................................86
Power steering ..........................161
fluid, checking and adding ....231
fluid, refill capacity ................239
fluid, specifications .........240–241
Power Windows ...........................87
R
Radio ............................................20
Radio reception .....................56–57
Rear window defroster ...............72
Relays ................................175, 182
Remote entry system .......109–110
illuminated entry ....................112
locking/unlocking
doors ................................108, 110
panic alarm .............................110
replacement/additional
transmitters .............................111
replacing the batteries ...........111
Roadside assistance ..................173
Roof rack ...................................107S
Safety belts (see Safety
restraints) ..........................129–133
Safety defects, reporting ..........202
Safety restraints ................129–133
cleaning the safety belts ........135
extension assembly ................135
for adults .........................130–132
for children .............................141
lap belt ....................................134
warning light and
chime ...........................12, 15, 135
Safety seats for children ..........144
Seat belts (see Safety
restraints) ..................................129
Seats ..........................................115
child safety seats ....................144
memory seat ...........................118
Servicing your vehicle ..............209
Spare tire (see Changing the
Tire) ...........................................183
Spark plugs,
specifications .............239, 241–242
Specification chart,
lubricants ...........................240–241
Speed control ..............................90
Speedometer ...............................18
Starting your vehicle ........155–157
jump starting ..........................188
Steering wheel
controls ..........................85, 90, 94
tilting .........................................85
T
Tachometer .................................19
Tires ...........................182, 235–236
Index
252