service MITSUBISHI ECLIPSE CROSS 2020 Owner's Manual (in English)

If this warning light comes on or
flashes while you’re driving...
2-2 Quick index
2
or
Engine malfunction indicator (“SERVICE ENGINE SOON” or
“Check engine light”)
 Although your vehicle will usually be drivable and not need towing, have the engine system checked at an authorized Mits
ubishi Motors dealer or a repair facility
of your choice as soon as po
ssible. If the vehicle is not
drivable, contact emergency
roadside assistance at 1-888-648-7820 (for ve
hicles sold in U.S.A.) or 1-888-576-
4878 (for vehicles sold in Canada), an author
ized Mitsubishi Motors dealer, or local
towing company for assistance.
P. 5-185
Electric power steering system (EPS)
warning light
 If this light comes on while the engine is
running, it may become harder to turn the
steering wheel. Have your vehicle inspected at an authorized Mitsubishi Motors dealer or a repair facility of your choice as soon as possible.
P. 5-84
Anti-lock braking system warning
light
 When this light comes on, the anti-lock braking system is not functioning and only the ordinary braking system is functioning.  Park your vehicle in a safe place and stop the engine. Test the system as described on page 5-82.  If the light does not go out after the test, or if it comes on again, we recommend that you have the system checked at an authorized Mitsubishi Motors dealer or a repair facility of your choice as soon as possible.
P. 5-82
SRS warning light
 Immediately have the airbag and the pre-te
nsioner seat belt system checked at an
authorized Mitsubishi Motors dealer.
P. 4-36
Warning lights
Do this
Ref. Page
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If this problem occurs...
Quick index 2-7
2
WA R N I N G When attempting to rock your vehicle out of
a stuck position, be sure that no one is
near the vehicle. The rocking motion may c
ause the vehicle to
suddenly lurch forward or backward, possibly injuring bystanders. Avoid revving the engine or spinning the
wheels. Prolonged efforts to free a stuck ve
hicle may result in overheating and transa
xle failure.
If the vehicle remains stuck after several rocking at
tempts, have a towing service pull the vehicle out.
Problem
Do this
Ref. Page
The brakes are not functioning properly after crossing a puddle or stream.
Dry out the brakes by driving slowly while lightly pressing the brake pedal.
P. 5-74, 6-5
The continuously variable trans- mission (CVT) makes no shift change when accelerating. The initial movement of the vehicle is slow when the vehicle starts moving.
There may be a problem in the CVT. If the or warning display on the multi-inform
ation display will not turn off, or if they
come on frequently, immediately have the vehicle
checked at your nearest Mitsubishi Motors
dealer.
P. 5-68
A tire is punctured.
1. Park the vehicle in a safe place where the surface is flat and level. 2. Replace the flat tire with the spare tire.
P. 8-6
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Fuel selection 3-2 General information
3
N00301002004
Your vehicle is designed to use unleaded gas- oline only. It is equipped with a fuel tankfiller pipe specifically designed to accept only a small diameter unleaded gasoline dispens- ing nozzle. In the United States, fuel suppliers are required by law to add detergents to their gas-
oline to minimize fuel-injector clogging and minimize intake-valve deposits. Detergent gasoline helps keep your engine in tune and your emission-control system working prop-erly. Your vehicle is designed to operate on unleaded gasoline having a minimum octanenumber of 87 [(MON+RON)/2] or 91 RON. Gasoline sold at some service stations con- tains oxygenates such as ethanol, although the oxygenates may not be identified by thosenames. Oxygenates are required in some areas of the country. Oxygenated fuel can be used in your vehicle.
A mixture of up to 10 % ethanol (grain alco- hol) and 90 % unleaded gasoline may be usedin your vehicle, provided the octane number is at least as high as that recommended for unleaded gasoline. Do not operate your vehicle on gasoline con- taining methanol (wood alcohol). Using this type of alcohol could adversely affect thevehicle’s performance and damage critical parts of the vehicle’s fuel system. Many areas of the country require the use of cleaner burning fuel referred to as “Reformu- lated Gasoline”.Reformulated gasoline contains oxygenates and is specially blended to reduce vehicle emissions and improve air quality.Mitsubishi Motors Cor
poration strongly sup-
ports the use of reformulated gasoline. Prop- erly blended reformulated gasoline has noadverse effect on vehicle performance or the durability of the engine and the fuel system.
Fuel selection
WA R N I N G Gasoline is highly flammable and explo- sive. You could be burned, seriouslyinjured or killed when handling it. When- ever you refuel your vehicle, stop the engine and keep flames, sparks, andsmoking materials away from the vehicle. Always handle fuel in well-ventilated out- door areas.CAUTION Using leaded gasoline in your vehicle will damage the engine, catalytic converter, and the oxygen sensors. Also, using leaded gaso-line is illegal, and will void your warranty coverage of the engine, catalytic converter, and oxygen sensors.
Gasoline detergent additives
Octane requirement
NOTE
 Premium fuel is recommended to improve the performance under severe conditions such as hot w
eather or towing.
Oxygenated gasoline
Ethanol (Gasohol) Methanol Reformulated gasoline
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Filling the fuel tank
General information 3-3
3
MMT is a manganese-containing metallic additive that is blended into some gasolines to increase the octane number. Mitsubishi Motors Corporation recommends using gaso-lines without MMT. Use of gasolines blended with MMT may adversely affect performance, and cause themalfunction indicator on your instrumentpanel to come on. If this happens, contact an authorized Mitsubishi Motors dealer or a repair facility of your choice for assistance. Your vehicle may have been designed to sat- isfy California’s low-emission regulationsbased on clean-burning low-sulfur gasoline. Gasoline sold in parts of the country other than California is allowed to have a highersulfur content. Using such gasoline could adversely affect the vehicle’s catalytic con- verter and cause the engine malfunction indi-cator (“SERVICE ENGINE SOON” or “Check engine light”) to come on. Illumina- tion of this indicator while using high-sulfurgasoline does not necessarily mean the vehi- cle’s emission-control system is malfunction- ing. Your authorized Mitsubishi Motors
dealer may suggest using a different, lower- sulfur brand of unleaded gasoline to deter- mine if the problem is fuel-related.
N00301102018
MMT (methylcyclopentadienyl manganese tricarbonyl) Sulfur in gasoline
NOTE
 Poor-quality gasoline can cause problems such as hard starting, stalling during idling, abnormal engine noise, and poor accelera- tion. If you experience any of these prob-lems, try using a different brand of gasoline. If the engine malfunction indicator (“SER- VICE ENGINE SOON” or “Check enginelight”) flashes, have the vehicle inspected as soon as possible by the nearest authorized Mitsubishi Motors dealer or a repair facilityof your choice.  Repeatedly driving short distances at low speeds can cause deposits to form in the fuel system and engine, resulting in hard starting and poor acceleration. If these problemsoccur, you are advised to add a detergent additive to the gasoline when you refuel the vehicle. The additive will remove the depos-its, thereby returning the engine to a normal condition. Be sure to use a Mitsubishi Motors Genuine cleaning additive. Using anunsuitable additive could make an engine malfunction. For details, please contact the nearest authorized Mitsubishi Motors dealer.
Filling the fuel tank
WA R N I N G When handling fuel, comply with the safety regulations displayed by garages and filling stations. Gasoline is highly flammable and explo- sive. You could be burned, seriously injured or killed when handling it. Whenrefueling your vehicle, always turn the engine off and keep away from flames, sparks, and smoking materials. Alwayshandle fuel in well-ventilated outdoor areas. Before removing the fuel tank filler cap, be sure to get rid of your body’s static electricity by touching a metal part of thevehicle or fuel pump. Any static electricity on your body could create a spark that ignites fuel vapor. Perform the whole refueling process (opening the fuel tank filler door, remov-ing the fuel cap, etc.) by yourself; do not let any other person near the fuel tank filler. If you allowed a person to help youand that person was carrying static elec- tricity, fuel vapor could be ignited. Do not move away from the fuel tank filler until refueling is finished. If you movedaway and did something else (for example, sitting on a seat) part-way through the refueling process, you could pick up afresh charge of static electricity.
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Telematics Control Unit (TCU) (if so equipped)
General information 3-5
3
6. To re-install, turn the fuel tank filler pipe cap slowly clockwise until you hear click- ing sounds, then gently push the fuel tank filler door closed.
N00302500031
The Telematics Control Unit (TCU) uses amobile communication network to transmitnotifications (SOS emergency assis- tance/Information assistance) in case of emer- gency and vehicle information. The TCU alsoallows you to use your smartphone to operate some vehicle functions remotely.
 SOS emergency assistance If a collision is detected or you press theSOS switch (A), the system automatically transmits the vehicle information to an emergency call center, and will call theemergency call center. If necessary, the telephone call is forwarded to a PSAP (Public Safety Answering Point).
CAUTION To avoid fuel spillage and overfilling, do not “top-off” the fuel tank. Spilled fuel could discolor, stain, or crack the vehicle’s paint- work. If fuel spills on the paintwork, wipe it off with a soft cloth.WA R N I N G Make sure the fuel tank filler cap is securely closed. If the fuel cap is loose, fuel could leak, resulting in a fire.CAUTION If you need to replace the fuel tank filler cap, use only a cap specified for your model vehi- cle.
NOTE
 If the fuel tank filler
cap is not tight while
driving, the engine malfunction indicator (“SERVICE ENGINE SOON” or “Check engine light”) may come on when the onboard diagnostic (OBD) system performsa self check. Always tighten the fuel tank filler cap until you hear at least 3 clicks.The indicator will go off after several driving cycles. If the indicator does not go off, con- tact your authorized Mitsubishi Motorsdealer or a repair facility of your choice as soon as possible.
Telematics Control Unit (TCU)
(if so equipped)
NOTE
 To use the TCU, a user service agreement is necessary. In addition, you must install the smartphone app, agree to the terms of ser- vice, and register as a user before using the TCU.For details including system limitations, con- tact an authorized Mitsubishi Motors dealer or visit the Mitsubishi Motors website.https://www.mitsubishicars.com/owners/ service/manuals  After you complete the registration using the smartphone app, you will also be able to use the telematics features on the owners portaland call center service.
SOS emergency assis- tance/Information assistance

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Telematics Control Unit (TCU) (if so equipped) 3-6 General information
3
 Information assistance If you press the information switch (B), you will be connected to the call center and your vehicle information will auto-matically be transmitted to the call center. In the case of a breakdown, your tele- phone call will be forwarded to roadsideassistance.
A- SOS switch B- Information switch
WA R N I N G In a country or area where no emergency call center is available for the TCU, or where radio waves for the emergency callcannot be transmitted or received nor- mally, the system will not operate. In this case, use a cellular phone, etc., to calldirectly for an emergency vehicle or road service.
 If an emergency occurs and you smell fuel or other unusual odor, do not stay inside the vehicle. Exit the vehicle immediately and move to a safe location. While waiting for rescue after making the emergency call, take actions to prevent a rear-end collision or other secondary acci-dent and move to a safe location away from the vehicle and traffic. In the following cases, use a cellular phone, etc., to call directly for an emer- gency vehicle or road service.• When the system does not operate due toa malfunction because of a collision, etc.• When the vehicle is in a place whereradio waves cannot be transmitted orreceived, such as indoors, in an under- ground parking structure, in a moun- tainous area, or in a tunnel.• When the line to the emergency call cen-ter is busy and the call cannot reach theemergency call center.NOTE
 This system transmits a notification to an emergency call center, but it does notdirectly arrange for an emergency vehicle or road service.WA R N I N G
Flow of the SOS emergency assistance/Information assis- tance

A- Indicator light (red/green) B- CoverC- SOS switchD- Information switch E- Microphone F- Door speaker (only front passenger side)
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Telematics Control Unit (TCU) (if so equipped) 3-8 General information
3
3. The green indicator light blinks and the system calls the emergency call center. 4. The green indicator light blinks slowly, and the location and vehicle information is transmitted to the emergency call cen- ter.5. When the green indicator light changes from a blinking state to an illumination state a conversation with an operator ofthe emergency call center is available.
6. The emergency call center arranges for dispatch of the emergency vehicle asrequired.
NOTE
 Do not press the SOS switch (C) unless there is an emergency such as an accident or sud- den illness. If an emergency vehicle, etc. is dispatched unnecessarily, you may be charged.WA R N I N G If the red indicator light illuminates as fol- lows, directly arrange an emergency vehi-cle or road service with a cellular phone, etc.• When the red indicator light remainsilluminated. (There is a possible problem in the system.)• When the red indicator light illuminatesfor 60 seconds. (The vehicle may be inthe place where radio waves cannot be transmitted and received.)
WA R N I N G Do not replace the speakers. If they are replaced, the voice of the operator at the emergency call center may not be audible. If the speakers need to be replaced due to a problem, etc., we recommend you con-sult an authorized Mitsubishi Motors dealer. An error may occur between the actual report point and the point reported to the emergency call center. Mutually confirmthe report point and the object through the phone call with the operator of the emergency call center.NOTE
 If the vehicle side microphone (E) and/or the speakers fail, you cannot talk with the opera- tor of the emergency call center.  An emergency call cannot be disconnected from the vehicle side.
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Telematics Control Unit (TCU) (if so equipped) 3-10 General information
3
 Alarm notification When the vehicle's theft-alarm system is activated, an alert is sent to the smart- phone using a short message service(SMS), e-mail, or push notification.
 Stolen vehicle tracking The vehicle tracking function can be usedby the call center to provide the vehicle location information quickly to police.  Remote door lock/unlock The vehicle doors and liftgate can be locked and unlocked using the smart- phone app and the owner portal.
 Remote climate control The engine can be started and the air con-ditioning can be operated using the smart-phone app and the owner portal.  Car finder The location of the parked vehicle can beconfirmed using the smartphone app.  Remote horn You can make the horn sound using thesmartphone app.  Remote lights The lights can be turned on using thesmartphone app.  Speed alert If you set a vehicle speed limit beforehandusing the smartphone app and the owner portal, an alert is sent to the smartphone app when the vehicle speed exceeds thatlimit.
When the SOS emer- gency assistance/ Information assis-tance failed
Illuminates (for approxi-mately 60 seconds)
Extinguishes
The SOS emergency assis- tance/Information assistance failed.
Activate SOS emergency assistance/Information assistance again, or directly arrange an emergency vehicle or road ser- vice with the nearest public telephone, etc.
Situation
Indicator light
Cause
Solution
Red light
Green light
Remote control

NOTE
 To operate the remote control functions from a smartphone or to receive notifications using the smartphone, you must install thesmartphone app and register as a user before- hand. For details about using the functions or changing the settings,
visit the Mitsubishi
Motors website. https://www.mitsubishicars.com/owners/ service/manuals  The remote operation functions, other than the alert notification, cannot be activated ifthe vehicle engine is not started for 5 or more consecutive days.
NOTE
 If the doors and the liftgate are unlocked using the smartphone app and the owner por- tal when no doors or the liftgate are opened within a certain length
of time, the doors and
the liftgate will automatically re-lock.  Be sure to have the F.A.S.T.-key with you before locking the vehicle. It is possible to lock/unlock the vehicle even when the F.A.S.T.-key is inside the vehicle.If the smartphone app cannot be used for some reason (e.g., your smartphone battery becomes discharged), you need the F.A.S.T.-key in order to unlock the vehicle.
 When the vehicle is locked or unlocked, the power-folding outside rearview mirrors operate and the theft-alarm system turns on or off.NOTE
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Telematics Control Unit (TCU) (if so equipped)
General information 3-11
3
 Geofence If the specified area is set beforehand using the smartphone app, an alert is sent to the smartphone using a short messageservice (SMS), e-mail, or push notifica- tion when the vehicle enters or leaves that area. Curfew alert If the specified time of day is set before- hand using the smartphone app and theowner portal, an alert is sent to the smart-phone using a short message service (SMS), e-mail, or push notification when the curfew is violated. Vehicle settings You can change settings of items such as “Auto Fold Mirrors” and “HeadlightTimeout when Exiting Vehicle” from the smartphone app and the owner portal.  Vehicle Status Report (VSR) The vehicle communication and informa- tion regarding malfunctions can be trans- mitted using the TCU so that thecondition of the vehicle can be checked using the smartphone app and the owner portal. Over The Air Update When software and firmware updates are available, notifications via SMS will besent to you to install the updates. You can also check for available updates manually.
Model name: LE920A4-NA Auto FCC ID: RI7LE920A4NAYour TCU operates on a radio frequency sub-ject to Federal Communications Commission (FCC) Rules (for vehicles sold in U.S.A.). This device complies with Part 15 of the FCCRules. Operation is subject to the following two conditions:  This device may not cause harmful inter- ference. This device must accept any interference received, including interference that may cause undesired operation.
FCC Notice: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
WA R N I N G Do not use the TCU if children, persons in need of care, pets, etc., are in the vehicle. Even if the remote climate control is used, the cabin may become too hot or cold if the system stops automatically or due tosome other reason. The cabin temperature may quickly rise in sunshine, which poses a risk of heat stroke and dehydration. Incold weather, on the other hand, the cabin temperature may quickly drop. Either of which could lead to death in the worstcase. In addition, children can activate switches and controls, resulting in an injury orfatal accident.CAUTION When using the remote climate control, do not use a car cover.NOTE
 Air conditioning performance may deterio- rate under the following conditions: • In extremely hot weather • In hot sunshine • In extremely cold weather The remote climate control turns off auto- matically after approximately 10 minutes.The remote climate control can be operated up to two times consecutively.
 Use the remote climate control according to the state or local regulations regarding idling vehicles.
General information

CAUTION Changes or modifications made to this equipment not expressly approved by themanufacturer may void the FCC authoriza- tion to operate this equipment.NOTE
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Modifications to and racing of your vehicle 3-12 General information
3
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radi-ate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interferenceto radio communications. However, there is no guarantee that interfer- ence will not occur in a particular installation.If this equipment does cause harmful interfer-ence to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the separation between the equipment and receiver.  Connect the equipment into an outlet on a circuit different from that to which thereceiver is connected.  Consult the dealer or an experienced radio/TV technician for help.
N00301601218
This vehicle should not be modified withnon-Mitsubishi Motors genuine parts.
Mitsubishi Motors designs and manufactures high quality vehicles with an emphasis on safety and durability. Modifications using non-Mitsubishi Motors genuine parts mayaffect the performance, safety and/or durabil- ity of your vehicle, and may violate applica- ble state and/or federal regulations. DAMAGE OR PERFORMANCE PROB- LEMS RESULTING FROM MODIFICA- TIONS TO OR RACING OF YOUR VEHICLE ARE NOT COVEREDUNDER WARRANTY. Examples of modifications to your vehicle that can cause damage or performance prob- lems include the following:  Failure to use Mitsubishi Motors genuine parts Failure to use required fuel and fluids  Failure to use proper size tires and wheels  Modification of the fuel, intake, exhaust, emission, suspension, engine, drive train or electrical wiring systems  Modification of any onboard com- puter/control module, including repro- gramming, or replacing/adding chips to any onboard computer/control module
Review the Warranty and Maintenance Man- ual for further details regarding warranty cov- erage.
N00301701293
 The installation of accessories, optional parts, etc., should only be performed within the limits prescribed by law, and inaccordance with the guidelines and warn- ings contained within the documents accompanying this vehicle.Only Mitsubishi Motors approved acces- sories should be fitted to your vehicle.  Improper installation of electrical parts could cause a fire. Refer to the “Modifica- tion/alterations to the electrical or fuel systems” section within this owner’s man-ual.
Modifications to and racing of your vehicle
Installation of accessories
CAUTION Before any electrical or electronic accesso- ries are installed, consult an authorized Mitsubishi Motors dealer. Your vehicle is equipped with a diagnosis connector (data link connector) for checking and servicing the electronic control system.Mitsubishi Motors does not recommend con- necting a device other than the Scan Tool for inspections and service to this connectorbecause an unexpected problem could result. In addition, malfunctions caused by connect- ing a device other than the Scan Tool maynot be covered under warranty.
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