NISSAN 370Z 2020 Owner´s Manual

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4-104Center display, heater, air conditioner, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following
solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the command
correctly. 1. Ensure that the command is valid. See “List of voice commands” (P.4-98).
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise
level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on).
NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be
carried out to improve the recognition response for the speaker. See “Speaker Adaptation (SA)
mode” (P.4-102).
The system consistently selects the wrong
entry from the phonebook. 1. Ensure that the phonebook entry name requested matches what was originally stored. This can
be confirmed by using the “List Names” command. See “Phonebook (phones without automatic
phonebook download function)” (P.4-99).
2. Replace one of the names being confused with a new name.

NISSAN Voice Recognition allows hands-
free operation of the Phone, Navigation,
Information and Audio systems in one of
two modes, Standard Mode or Alternate
Command Mode.
In Standard Mode, commands that are
available are always shown on the display
and announced by the system. You can
complete your desired operation by sim-
ply following the prompts given by the
system. (See “NISSAN voice recognition
Standard Mode” (P.4-105) for details.)
For advanced operation, you can use the
Alternate Command Mode. (See “NISSAN
voice recognition Alternate Command
Mode” (P.4-116) for details.) When this
mode is active, an expanded list of
commands can be spoken after pushing
the TALK
switch, and the voice
command menu prompts are turned off.
Review the expanded command list,
which is available when this mode is
active. Note that in this mode the recog-
nition success rate may be affected as
the number of available commands and
the ways of speaking each command are
increased.
To switch one mode to another, see each
mode description later in this section.
To improve the recognition success rate
when Alternate Command Mode is active,
try using the Speaker Adaptation Func- tion available in that mode. Otherwise, it
is recommended that Alternate Com-
mand Mode be turned off and Standard
Mode be used for the best recognition
performance.
For the voice commands for the naviga-
tion system, refer to the Navigation Sys-
tem Owner’s Manual of your vehicle.
For Roadster models:
The voice recognition system cannot be
operated when the soft top is not closed.
NISSAN VOICE RECOGNITION
STANDARD MODE
The following section is applicable when
the Standard Mode is activated.
The Standard Mode enables you to com-
plete the desired operation by simply
following the prompts that appear on
the display and also are announced by
the system.SAA2529
Activating Standard Mode
When the Alternate Command Mode is
active, perform the following steps to
switch to the Standard Mode.
1. Push the SETTING button on the
instrument panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
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NISSAN VOICE RECOGNITION SYSTEM
(models with navigation system)

4-106Center display, heater, air conditioner, audio, phone and voice recognition systems
SAA2530
4. Select the “Alternate Command Mode”key.
5. The indicator turns off and the Stan- dard Mode activates.
Displaying user guide
If you use the NISSAN Voice Recognition
system for the first time or you do not
know how to operate it, you can display
the User Guide for confirmation.
You can confirm how to use voice com-
mands by accessing a simplified User
Guide, which contains basic instructions
and tutorials for several voice commands.
SAA2531
1. Push the INFO button on the instru-
ment panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select a preferred item.
You can skip steps 1 and 3 above if you
say “Help”.
Available items:
. Getting Started
Describes the basics of how to oper-
ate the NISSAN Voice Recognition
system. .
Let’s Practice
Mode that allows practicing by follow-
ing the instructions of the system
voice.
. Using the Address Book
Tutorial for entering a destination by
using the Address Book.
. Finding a Street Address (if so
equipped)
Tutorial for entering a destination by
street address.
. Placing Calls
Tutorial for making a phone call by
voice command operation.
. Help on Speaking
Displays useful tips of speaking for
correct command recognition by the
system.
Note that the Command List feature is
only available when Alternate Command
Mode is active.

SAA2532
Getting Started
Before using the NISSAN Voice Recogni-
tion system for the first time, you can
confirm how to use commands by view-
ing the Getting Started section of the
User Guide.
1. Select the “Getting Started” key.
2. You can confirm the page by scrollingthe screen using the multi-function
controller.
Tutorials on the operation of the
NISSAN Voice Recognition system
If you choose “Using the Address Book”,
“Finding a Street Address” or “Placing
Calls”, you can view tutorials on how to perform these operations using NISSAN
Voice Recognition.
SAA2534
Let’s Practice
This mode helps learn how to use the
NISSAN Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears,
push the TALK
switch on the
steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be
displayed and the result can be con-
firmed.
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4-108Center display, heater, air conditioner, audio, phone and voice recognition systems
SAA2533
Useful tips for correct operation
You can display useful speaking tips to
help the system recognize your voice
commands correctly.
Select “Help on Speaking” to start display.
USING THE SYSTEM
Initialization
When the ignition switch is pushed to the
ON position, NISSAN Voice Recognition is
initialized, which may take up to one
minute. When completed, the system is
ready to accept voice commands. If the
TALK
switch is pushed before the
initialization completes, the display will
show the message: “System not ready.” or
a beep sounds.
Before starting
To get the best recognition performance
from NISSAN Voice Recognition, observe
the following:
. The interior of the vehicle should be as
quiet as possible. Close the windows
to eliminate the surrounding noises
(traffic noise and vibration sounds,
etc.), which may prevent the system
from correctly recognizing the voice
commands.
. Wait until the tone sounds before
speaking a command.
. Speak in a natural conversational
voice without pausing between
words.
. If the air conditioner is set to “Auto”,
the fan speed is automatically lowered
so that your commands can be re- cognized more easily.

SAA2167
Giving voice commands
1. Push the TALKswitch located on
the steering wheel.
2. A list of commands appears on the screen, and you will hear a prompt.
3. After the tone sounds and the icon on the screen changes from
to,
speak a command.
Selecting the “Practice” key will start
the practice mode. See “Let’s Practice”
(P.4-107).
4. Continue to follow the voice menu prompts and speak after the tone
sounds until your desired operation
is completed. Selecting the “Help” key can display
the detailed information of the each
command.
Operating tips:
. Say a command after the tone.
. Commands that are available are al-
ways shown on the display and spo-
ken through voice menu prompts.
Commands other than those that
are displayed are not accepted. Please
follow the prompts given by the
system.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the BACK button once to return
to the previous screen.
. To exit the voice recognition system,
push and hold the TALK
switch.
The message, “Voice canceled” will be
announced.
Voice Prompt Interrupt:
To skip the voice guidance function and
give the command immediately, push the
TALK
switch to interrupt the system.
Remember to speak after the tone.
How to speak numbers:
NISSAN Voice Recognition requires a
certain way to speak numbers when
giving voice commands. Refer to the following examples.
General rule
Only single digits 0 (zero) to 9 can be
used. (For example, if you would like to
say 500, “five zero zero” can be used, but
“five hundred” cannot.)
Examples
.
1-800-662-6200
— “One eight zero zero six six two six
two zero zero”
Improving Recognition of Phone num-
bers
You can improve the recognition of
phone numbers by saying the phone
number in three groups of numbers. For
example, when you try to call 800-662-
6200, say “eight zero zero” first, and the
system will then ask you for the next
three digits. Then, say “six six two”. After
recognition, the system will then ask for
the last four digits. Say, “six two zero zero”.
Using this method of phone digit entry
can improve recognition performance.
When speaking a house number, speak
the number “0” as “zero”. If the letter “o
(Oh)” is included in the house number, it
will not be recognized as the number “0
(zero)” even if you speak “oh” instead of
“zero”. Please speak “zero” for the num-
ber “0 (zero)”, “oh” for the letter “o (oh)”
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4-110Center display, heater, air conditioner, audio, phone and voice recognition systems
Send digits using dial tone:
.Push the TALK
switch during a
phone call.
. The menu will be launched and you
will be provided with the following
guidance: "Please say the digits to
dial".
. After guidance, say the digits of the
number you want to send. After this,
the digits that have been recognized
will be read out.
. If you push the ENTER button on the
steering wheel or on the multi-func-
tion controller, the selected digits will
be sent.

Command List
Category Command:
CommandAction
Call (Optional) Makes a call to a contact that is stored in either phonebook. Please say "Call" followed by a stored name.
Phone Operates the Phone function
Navigation Operates the Navigation function
Information Displays the vehicle Information function
Audio Operates the Audio function.
Help Displays User Guide
.Phone Command:
Command Action
Dial Number Makes a call to a spoken phone number up to 10 digits.
Quick Dial Makes a call to a contact that is stored in the Quick Dial.
Phonebook Makes a call to a contact that is stored in the mobile phone.
Call history Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Change Number Corrects the recognized phone number (available during phone number entry).
.Navigation Command:
Command Action
Destination Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
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4-112Center display, heater, air conditioner, audio, phone and voice recognition systems
CommandAction
Previous Destinations Sets a route to a previous destination.
.Information Command:
Command Action
Fuel Economy Displays fuel economy information.
Maintenance Displays maintenance information.
Traffic Information Turns the traffic information system ON and OFF.
Where am I? Displays your current location.
.Audio Command:
Command Action
AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
XM Turns to the SiriusXM® Satellite Radio band, selecting the channel last played.
CD Starts to play a CD.
.General Commands
Command Action
Go back Corrects the last recognition result to return to the previous screen
Exit Cancels Voice Recognition