NISSAN ALTIMA 2017 L33 / 5.G LC2F Kai Navigation Manual

SymptomPossible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
The display is turned off. Press the
button to turn on the display.
The system is in overheat mode due to excessive
high temperature. Wait until the system cools down.
No voice guidance is available.
or
The volume is too high or too low. The volume is not set correctly, or it is turned off. Adjust the volume of voice guidance or turn voice guidance on.
No map is displayed on the screen. The map SD-card is not inserted. Insert the map SD-card correctly.
A screen other than map screen is displayed. Press MAP.
The screen is too dim. The movement is slow. The temperature in the interior of the vehicle is low. Wait until the interior of the vehicle has warmed up.
Some pixels in the display are darker or
brighter than others. This condition is an inherent characteristic of liquid
crystal displays. This is not a malfunction.
Some menu items cannot be selected. Some menu items become unavailable while the vehicle is driven. Park the vehicle in a safe location, and then operate the navigation system.
NOTE:
Locations stored in the Address Book and other memory functions may be lost if the vehicle’s battery is disconnected or is discharged.
If this occurs, service the vehicle’s battery as necessary and re-enter the information in the Address Book.
BASIC OPERATIONS
7-2Troubleshooting guide

SymptomPossible cause Possible solution
Names of roads and locations differ between 2D
and 3D mode. This is because the quantity of the displayed information is
reduced so that the screen does not become difficult to read.
There is also a chance that names of the roads or locations
may be displayed several times, and the names appearing on
the screen may be different because of a processing
procedure. This is not a malfunction.
The vehicle icon is not displayed in the correct
position. The vehicle was transported after the ignition switch was
turned off by a ferry or car transporter, for example. Drive the vehicle for a while on a road where GPS signals can
be received.
The position and direction of the vehicle icon may be incor-
rect depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a while to auto-
matically correct the position and direction of the vehicle icon.
“CURRENT VEHICLE LOCATION” (page 6-12)
When the vehicle is traveling on a new road, the
vehicle icon is located on another road nearby. The system automatically places the vehicle icon on the near-
est available road, because the new road is not stored in the
map data. Updated road information will be included in the next version of
the map SD-card.
The map does not scroll even when the vehicle is
moving. The current location map screen is not displayed.
Press the MAP button.
The vehicle icon is not displayed. The current location map screen is not displayed. Press the MAP button.
The GPS indicator on the screen remains gray. GPS signals cannot be received under certain conditions, such as in a parking garage, on a road with many tall
buildings, etc. Drive on an open, straight road for a while.
A sufficient number of GPS satellites is not available. Wait for the satellites to move to locations available for the navi- gation system.
VEHICLE ICON
Troubleshooting guide7-3

SymptomPossible cause Possible solution
The location of the vehicle icon is misaligned from
the actual position. When using tire chains or replacing the tires, speed calcula-
tions based on the speed sensor may be incorrect. Drive the vehicle for a while (at approximately 19 mph [30 km/h]
for about 30 minutes) to automatically correct the vehicle icon
position. If this does not correct the vehicle icon position, con-
tact a NISSAN dealer.
The map data has a mistake or is incomplete (the vehicle
icon position is always misaligned in the same area) . Updated road information will be included in the next version of
the map data.
7-4Troubleshooting guide

SymptomPossible cause Possible solution
The message “Error” appears. The SD-card is not recognized by the system. Replace the map SD-card if you see any damage.
In the automatic reroute calculation, the waypoint is not
included. A waypoint that you have already passed is not included in the auto-
matic reroute calculation. If you want to go to that waypoint again, you need to
add it back to the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is cancelled. Turn on route guidance.
The automatic reroute calculation (or detour calculation)
suggests the same route as the one previously
suggested. Route calculations took priority conditions into consideration, but
the same route was calculated.
This is not a malfunction.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
An indirect route is suggested. If there are restrictions (such as one-way streets) on roads close to
the starting point or destination, the system may suggest an indirect
route. Adjust the location of the starting point or
destination.
The system may suggest an indirect route because route calculation
does not take into consideration some areas such as narrow streets
(gray roads) . Reset the destination to a main or ordinary road, and
recalculate the route.
The landmark information does not correspond to the
actual information. This may be caused by insufficient or incorrect data on the map
SD-card. Updated information will be included in the next ver-
sion of the map SD-card.
The suggested route does not exactly connect to the
starting point or destination. There is no data for route calculation closer to these locations. Set the starting point and destination on a main road,
and perform route calculation.
MAP SD-CARD ROUTE CALCULATION
AND VISUAL GUIDANCE
Troubleshooting guide7-5

SymptomPossible cause Possible solution
Voice guidance is not available. In some cases, voice guidance is not available even when the
vehicle should make a turn. This is not a malfunction.
The vehicle has deviated from the suggested route. Go back to the suggested route or request route calculation
again.
Voice guidance is set to off. Turn on voice guidance.
The guidance content does not correspond to the
actual condition. The content of voice guidance may vary, depending on the
types of intersections at which turns are made. Follow all traffic rules and regulations.
VOICE GUIDANCE
7-6Troubleshooting guide

8 Index
2Dmap......................3-3
3Dmap......................3-4
A
Address book...................6-3
B
Basic operations ..............2-5,7-2
Basics of voice guidance ............6-14
C
Characteristics of a liquid crystal display . . .6-15
Character (letter and number) input screen . .2-8
Clocksettings ..................5-5
Connected Search...............6-10
Control buttons and functions ..........2-2
Current vehicle location ............6-12
D
Destination-To-Car...............6-10
Directions provided and the distances to guide
points ......................6-14
Display of current vehicle location .......6-12
Displaysettings..................5-4
E
Emergency support information ........6-10
F
Features of this navigation system .......6-2
For safe operation ................1-2
Functions disabled while driving ........2-5
G
Google Send-to-Car..............6-10
H
Howtohandlethedisplay...........6-15
How to use this manual .............1-2
I
Incorrect display of vehicle position .......7-3
J
JourneyPlanner.................6-10
L
Language settings................5-6
Laser product ...................1-3
M
Maintenance of the display ...........6-16
Map screen information .............3-2
Maptypes.....................3-3
Message History ................6-10
Moving a map ...................3-4
MyPlaces....................4-13
N
NissanConnectSMServices . .5-6, 6-4, 6-10, 6-9
Notes on voice guidance ............6-14
P
PointsOfInterest(POI)directory........6-3
R
Reference symbols................1-2
Repeating voice guidance ...........6-14
Returning to the current vehicle location ....3-5
Route calculation ................6-12

Route calculation and visual guidance.....7-5
Route guidance ..................6-2
S
Safetyinformation ................1-2
SiriusXM Traffic information ...........6-3
Steering wheel switch ...........2-5,2-4
T
Touch screen operation examples ........2-6
Traffic features .................4-20
U
User-definedpointsofinterest(POIs).....4-13
V
Vehicleicon....................7-3
Voiceguidance...............7-6,6-3
Voice Menu....................6-9
Voice
recognition ....4-9,4-18,4-21,4-24,4-13,4-5
W
What is GPS
(Global Positioning System)? .........6-12
When a gray road is displayed on the map . .6-12
X
XMNavWeather™............4-23,4-22
8-2

2017 Infiniti Q50 HEVOwner’s Manual and
Maintenance Information
Printing: August 2016 (05) / OM17E0 HV37U0 / Printed in U.S.A.
For your safety, read carefully and keep in this vehicle.2017 Infiniti Q50 HEV