display NISSAN LEAF 2017 1.G Navigation Manual

SymptomPossible cause Possible solution
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly. Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display shows that it is
possible to do so. The antenna display varies depending on the model
of cellular phone.
This does not indicate a malfunction. The antenna display
and remaining battery level shown on the navigation screen
may be different from those shown on the cellular phone
screen. Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may
cause irregular reflection of radio waves or comple-
tely shut out radio waves that are used for cellular
phones. Move to a place without tall buildings.
Noise is heard when using a cellular phone
under/near areas of elevated railroads, high
voltage electric power cables, traffic signals,
neon billboards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio
system while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio
system. This is not a malfunction.
Sound skips or stutters. The cellular phone may have turned on the wireless
LAN (Wi-Fi). Turn off the wireless LAN (Wi-Fi).
Phonebook cannot be downloaded. An error occurred during the phone pairing process. Please delete the Bluetooth
Špairing information from both
the mobile phone and vehicle system before registering it
again.
Phone does not support phonebook download
function. Visit www.nissanusa.com/bluetooth/ to check
compatibility.
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10. Troubleshooting guide

NISSANCONNECTSMEV
SymptomPossible cause Possible solution
The system cannot connect to
the Nissan Data Center. A subscription for the NissanConnectSMEV
has not been established. For registration, please visit the NissanConnectSMWebsite.
The user ID and password are not entered.
The communication line is busy. Try again after a short period of time.
The vehicle is in a location where it is
difficult to receive radio waves. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
TCU (Telematics Control Unit) is not turned
on. If the icon does not show that the vehicle is inside the communication area despite
the fact that the vehicle is in that location, contact the NissanConnect
SMEV support
line at 1-877-664-2738.
Radio wave reception is not sufficient for
TCU (Telematics Control Unit) operation. When the vehicle moves to an area where radio waves can be transmitted
sufficiently, communication will be restored. When the icon on the display shows
that the vehicle is inside the communication area, the system can be used.
Some of the items that are
displayed on the menu screen
cannot be selected. The vehicle is being driven and some menu
items are disabled.
Stop the vehicle in a safe location and apply the parking brake before operating the
menu screen items.
“Functions disabled while driving” (page 1-14)
Some parts of the screen are
not displayed. The vehicle is being driven and some menu
items are disabled. Operate the system after stopping the vehicle in a safe location and applying the
parking brake.
“Functions disabled while driving” (page 1-14)
The system does not announce
information. The volume level is set to the minimum. Adjust the volume level by operating
located on the control panel or <-
+>on the steering wheel while the system is announcing information.“Control buttons and touch screen display” (page 1-2)
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10. Troubleshooting guide

NAVIGATION
BASIC OPERATIONS
Symptom Possible cause Possible solution
No image is displayed. The brightness is at the lowest setting. Adjust the brightness of the display.
“Display settings” (page 1-16)
The display is turned off. Push <
>to turn on the display.
The volume of the voice guidance is too high or too
low. The volume is not set correctly, or the voice guidance
setting is turned off.Adjust the volume of the voice guidance or turn on
the voice guidance setting.
“Volume and Beeps settings” (page 1-16)
No voice guidance is available. Voice guidance is not provided for certain streets (roads displayed in gray) .This is not a malfunction.
No map is displayed on the screen. A screen other than a map screen is displayed. Touch [Map] on the Launch Bar or push

VEHICLE ICON
SymptomPossible cause Possible solution
Names of roads and locations differ be-
tween 2D view and Birdview
TM. This is because the quantity of the displayed information is
reduced so that the screen does not become too cluttered.
There is also a chance that names of the roads or locations may
be displayed multiple times, and the names appearing on the
screen may be different because of a processing procedure. This is not a malfunction.
The location of the vehicle icon is misaligned
from the actual position. The vehicle was transported after the power switch was placed
in the OFF position, for example, by a ferry or car transporter. Drive the vehicle for a period of time on a road
where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect
depending on the driving environments and the levels of
positioning accuracy of the navigation system. This is not a malfunction. Drive the vehicle for a
period of time to automatically correct the position
and direction of the vehicle icon.
“Current vehicle location” (page 9-2)
Driving with tire chains or tires that have been replaced may
result in an incorrect vehicle location display due to miscalcu-
lation by the speed sensor. Drive the vehicle for a period of time (at
approximately 19 MPH (30 km/h) for about 30
minutes) to automatically correct the vehicle icon
position.
If this does not correct the vehicle icon position,
contact a NISSAN certified LEAF dealer.
The map data has a mistake or is incomplete (the vehicle icon
position is always misaligned in the same area) . Updated road information will be included in the
next version of the map data.
When the vehicle is traveling on a new road,
the vehicle icon is located on another road
nearby. Because the new road is not stored in the map data, the system
automatically places the vehicle icon on the nearest road
available. Updated road information will be included in the
next version of the map data.
“How to order map data updates”
(page 9-9)
The screen does not switch to the night
screen even after turning on the headlights. The daytime screen was set the last time the headlights were
turned on. Set the screen to the night screen mode using
<
>
when turning on the headlights.“Display settings” (page 1-16)
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10. Troubleshooting guide

SymptomPossible cause Possible solution
The map does not scroll even when the
vehicle is moving. The current location map screen is not displayed.
Touch [Map] on the Launch Bar or push

ROUTE CALCULATION AND VISUAL GUIDANCE
SymptomPossible cause Possible solution
Waypoints are not included in the auto
reroute calculation. Waypoints that have been already passed are not included in the
auto reroute calculation. To go to that waypoint again, edit the route.
Route information is not displayed. Route calculation has not yet been performed. Set the destination and perform route calculation.
The vehicle is not on the suggested route. Drive on the suggested route.
Route guidance is turned off. Turn on route guidance.
Route information is not provided for certain types of roads (roads
displayed in dark green). This is not a malfunction.
The auto reroute calculation (or detour
calculation) suggests the same route
as the one previously suggested. Route calculations took priority conditions into consideration, but
the same route was calculated.
This is not a malfunction.
A waypoint cannot be added. Five waypoints are already set on the route, including ones that the vehicle has already passed. A maximum of 5 waypoints can be set on the route. To
go to 6 or more waypoints, perform route calculations
multiple times as necessary.
The suggested route is not displayed. Roads near the destination cannot be calculated. Reset the destination to a main or ordinary road, and
recalculate the route.
The starting point and destination are too close. Set a more distant destination.
The starting point and destination are too far away. Divide the trip by selecting one or two intermediate
destinations, and perform route calculations multiple
times.
There are time restricted roads (by the day of the week, by time)
near the current vehicle location or destination. Select [Do Not Use Restriction Info] in the [Time
Restricted Rd] setting.
“Route Settings” (page 3-46)
A part of the route is not displayed. The suggested route includes narrow streets (roads displayed in gray). This is not a malfunction.
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10. Troubleshooting guide

TRAFFIC INFORMATION
SymptomPossible cause Possible solution
Traffic information is not displayed. Traffic information is not turned on. Turn on the traffic information.
The vehicle is in an area where traffic information is not
available. Scroll to an area where traffic information is available.
The subscription to SiriusXM Traffic is incomplete, or the
subscription to SiriusXM Traffic has expired. Check the subscription status of SiriusXM Traffic.
“Notes on SiriusXM Traffic information” (page 6-9)
The map scale is set at a level where the display of icons is
impossible. Check that the map scale is set at a level in which the
display of icons is possible.
“Traffic information on map” (page 3-49)
With the automatic detour route turned
on, no detour route is set to avoid
congested areas. There is no faster route compared to the current route,
based on the road network and the traffic information.
The automatic detour search is not intended for avoiding
traffic jams. It searches for the fastest route taking
conditions such as traffic jams into consideration. Follow
the current route.
“Notes on SiriusXM Traffic information” (page 6-9)
The route does not avoid a road section
with traffic information stating that it is
closed due to road construction. The navigation system is designed not to avoid this event
because the actual period of closure may differ from the
declared roadwork period. Observe the actual road conditions and follow the
instructions on the road for a detour when necessary. If the
road is closed, use the detour function and set the detour
distance to avoid the road section that is closed.
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10. Troubleshooting guide

VOICE RECOGNITION
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly. The interior of the vehicle is too noisy.
Close the windows or have the other occupants be
quiet.
The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner.
The noise generated by driving the vehicle is too
loud. Reduce the vehicle speed.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too early. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from gray to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system prompts to repeat a command. Pronunciation is unclear. Speak clearly.
The command is spoken too late after the tone. Speak the command within 5 seconds after con- firming the following: a voice guidance is announced,
a tone sounds, and an icon on the screen changes
from gray to orange.
An improper command is spoken. Speak the command or a number that is displayed on
the screen.
Speak a command that is shown in the command list.
The system does not correctly recognize a number
spoken. Too many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area
codes, dial codes, etc.
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10. Troubleshooting guide

SymptomPossible cause Possible solution
USB memory device cannot be operated with voice
commands. Depending on the device, iPhoneŠor iPodŠmay be
recognized as a USB memory device.This is not malfunction
More than one audio device is connected to USB
port. Only one audio device can be operated with the
voice recognition system even when multiple num-
bers of devices are connected. Select an audio
source to operate with the voice recognition system.
“Voice recognition settings” (page 8-18)
The USB/iPodŠoperation screen is grayed out.The audio device is not connected. Connect an audio device to the system.
An audio source to be operated with the voice
recognition system has not been selected. Select an audio source to be operated with the voice
recognition system.
“Voice recognition settings” (page 8-18)
An error message is displayed when trying to select a
track and operate USB/iPod
Š.The track information is being processed for
registration by the system. Song information will be loaded into the system when
a new audio device is registered for the first time or
when the song information in the pre-registered
device has been changed. Please wait for the loading
to complete which may take a few minutes to up to an
hour.
Exceeding number of songs are stored in the
connected audio device than it can hold. Decrease the number of songs stored in the audio
device.
No song is stored in the audio device. Store songs in the connected audio device. Storing songs with information such as artist name, album
name, song name, playlist, etc., will make voice
recognition song search available.
The system does not correctly recognize a Point of
Interest (POI) name spoken. There are some rare cases where a POI search is
unavailable by speaking the facility name but the
location can be found on the map.This is not a malfunction. Consider using an alternate
search method, like street address.
The system does not correctly recognize a Point of
Interest (POI) name spoken. Partial or alias name is spoken.
For best results, speak the full name.
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10. Troubleshooting guide

Number
2D map ................................................................ 3-4
A
About route guidance .................................... 3-30
Adjusting settings ........................................... 1-11
Audio main buttons ........................................ 4-10
Audio operation precautions ........................... 4-2
Audio operations ............................................. 4-11
AUX (auxiliary) input jack ................................. 1-5
Auxiliary (AUX) devices ................................. 4-31
B
Battery and power information .................... 2-17
BirdviewTM(3D) map ........................................ 3-5
BluetoothŠHands-Free Phone System ....... 7-2
BluetoothŠsetting .......................................... 7-12
BluetoothŠstreaming audio ................ 4-9, 4-28
Building graphics ............................................... 3-6
C
Canceling Route ............................................. 3-39
CD/USB memory device care
and cleaning ..................................................... 9-15 Changing map ................................................. 3-10
Changing order of destination
and waypoints.................................................. 3-41
Changing scale of map .................................... 3-9
Charge recommendation guidance ............ 2-17
Charging station information .......................... IT-2
Climate Ctrl. Timer setting screen .............. 2-13
Clock settings .................................................. 1-17
Comfort & Convenience settings ................ 1-17
Command list ...................................................... 8-6
Compact Disc (CD) player .................. 4-4, 4-18
Compressed Audio
Files (MP3/WMA/AAC) ................................... 4-7
Confirming route ............................................. 3-39
Connecting Bluetooth
Šaudio device ........ 1-19
Connecting BluetoothŠdevice .................... 1-19
Connecting BluetoothŠ
Hands-free Phone ............................................. 7-3
Connecting cellular phone ........................... 1-19
Control buttons and touch screen display.... 1-2
Control panel ...................................................... 1-2
Current location map menu screen ............ 3-15
Current vehicle location ................................... 9-2
Customer assistance ..................................... 10-2
D
Deleting stored item ....................................... 3-56
Destination setting menu .............................. 3-16
Display settings ............................................... 1-16
Displaying charging station icons on map .... 2-5
Displaying current vehicle location ................ 3-3
Displaying estimated driving range ............... 2-4
Displaying urgent traffic information........... 3-49
Driving range ...................................................... IT-2
During a call ........................................................ 7-5
E
Editing route ..................................................... 3-39
Editing stored information ............................. 3-53
Energy information display..................... IT-3, 2-8
Error message on communication .............. 5-15
F
Finding address............................................... 3-19
Finding charging station ................................ 3-19
Finding nearby place...................................... 3-21
Finding points of interest .............................. 3-21
Functions disabled while driving ................. 1-14
11-1
Index