NISSAN MURANO 2019 Owner´s Manual

∙ Tow chains or cables must be at-tached only to main structural mem-
bers of the vehicle.
∙ Do not use the vehicle tie-downs to tow or free a stuck vehicle.
∙ Only use devices specifically designed for vehicle recovery and follow the
manufacturer’s instructions.
∙ Always pull the recovery device straight out from the front of the ve-
hicle. Never pull at an angle.
∙ Route recovery devices so they do not touch any part of the vehicle except
the attachment point.
If your vehicle is stuck in sand, snow, mud,
etc., use a tow strap or other device de-
signed specifically for vehicle recovery. Al-
ways follow the manufacturer’s instruc-
tions for the recovery device.Rocking a stuck vehicle
WARNING
∙ Stand clear of a stuck vehicle.
∙ Do not spin your tires at high speed. This could cause them to explode and
result in serious injury. Parts of your
vehicle could also overheat and be
damaged.
If your vehicle is stuck in sand, snow, mud,
etc., use the following procedure: 1. Turn off the Vehicle Dynamic Control (VDC) system.
2. Make sure the area in front and behind the vehicle is clear of obstructions.
3. Turn the steering wheel right and lef t to clear an area around the front tires.
4. Slowly rock the vehicle forward and backward.
∙ Shif t back and forth between R (Re- verse) and D (Drive). ∙ Apply the accelerator as little as pos-
sible to maintain the rocking motion.
∙ Release the accelerator pedal before shif ting between R (Reverse) and D
(Drive).
∙ Do not spin the tires above 35 mph (55 km/h).
5. If the vehicle cannot be freed af ter a few tries, contact a professional towing
service to remove the vehicle.
In case of emergency6-15

MEMO
6-16In case of emergency

7 Appearance and care
Cleaning exterior................................ 7-2
Washing ...................................... 7-2
Waxing ....................................... 7-2
Removing spots .............................. 7-3
Underbody ................................... 7-3
Glass ......................................... 7-3
Aluminum alloy wheels (if so equipped) ....... 7-3
Chromeparts................................ 7-3
Tire dressings ................................ 7-3
Cleaning interior ................................. 7-4
Air fresheners ................................ 7-4 Power moonroof (if so equipped)
............. 7-5
Floor mats (if so equipped) ................... 7-5
Seatbelts ....................................7-6
Cleaning the seat tracks ...................... 7-7
Corrosion protection ............................ 7-7
Most common factors contributing to
vehicle corrosion ............................. 7-7
Environmental factors influence the
rate of corrosion .............................. 7-7
Protect your vehicle from corrosion ..........7-8

In order to maintain the appearance of
your vehicle, it is important to take proper
care of it.
To protect the paint surfaces, wash your
vehicle as soon as you can:∙ Af ter a rainfall to prevent possible dam- age from acid rain.
∙ Af ter driving on coastal roads.
∙ When contaminants such as soot, bird droppings, tree sap, metal particles or
bugs get on the paint surface.
∙ When dust or mud builds up on the sur- face.
Whenever possible, store or park your ve-
hicle inside a garage or in a covered area.
When it is necessary to park outside, park in
a shady area or protect the vehicle with a
body cover.
Be careful not to scratch the paint sur-
face when putting on or removing the
body cover.WASHING
Wash dirt off with a wet sponge and plenty
of water. Clean the vehicle thoroughly us-
ing a mild soap, a special vehicle soap or
general purpose dishwashing liquid mixed
with clean, lukewarm (never hot) water.
CAUTION
∙ Do not use car washes that use acid in the detergent. Some car washes, es-
pecially brushless ones, use some
acid for cleaning. The acid may react
with some plastic vehicle compo-
nents, causing them to crack. This
could affect their appearance, and
also could cause them not to function
properly. Always check with your car
wash to confirm that acid is not used.
∙ Do not wash the vehicle with strong household soap, strong chemical de-
tergents, gasoline or solvents.
∙ Do not wash the vehicle in direct sun- light or while the vehicle body is hot,
as the surface may become
water-spotted. ∙ Avoid using tight-napped or rough
cloths, such as washing mitts. Care
must be taken when removing
caked-on dirt or other foreign sub-
stances so the paint surface is not
scratched or damaged.
Rinse the vehicle thoroughly with plenty of
clean water.
Inside edges, seams and folds on the
doors, hatches and hood are particularly
vulnerable to the effects of road salt. There-
fore, these areas must be cleaned regularly.
Take care that the drain holes in the lower
edge of the door are open. Spray water
under the body and in the wheel wells to
loosen the dirt and wash away road salt.
A damp chamois can be used to dry the
vehicle to avoid water spots.
WAXING
Regular waxing protects the paint surface
and helps retain new vehicle appearance.
Polishing is recommended to remove
built-up wax residue and to avoid a weath-
ered appearance before re-applying wax.
A NISSAN dealer can assist you in choosing
the proper product.
CLEANING EXTERIOR
7-2Appearance and care

∙ Wax your vehicle only af ter a thoroughwashing. Follow the instructions sup-
plied with the wax.
∙ Do not use a wax containing any abra- sives, cutting compounds or cleaners
that may damage the vehicle finish.
Machine compounding or aggressive pol-
ishing on a base coat/clear coat paint fin-
ish may dull the finish or leave swirl marks.
REMOVING SPOTS
Remove tar and oil spots, industrial dust,
insects, and tree sap as quickly as possible
from the surface of the paint to avoid last-
ing damage or staining. Special cleaning
products are available at a NISSAN dealer
or any automotive accessory store. It is
recommended that you visit a NISSAN
dealer for these products.
UNDERBODY
In areas where road salt is used in winter, it
is necessary to clean the underbody regu-
larly in order to prevent dirt and salt from
building up and causing the acceleration of
corrosion on the underbody and suspen-
sion. Before the winter period and again in
the spring, the underseal must be checked
and, if necessary, re-treated.
GLASS
Use glass cleaner to remove smoke and
dust film from the glass surfaces. It is nor-
mal for glass to become coated with a film
af ter the vehicle is parked in the hot sun.
Glass cleaner and a sof t cloth will easily
remove this film.
CAUTION
When cleaning the inside of the win-
dows, do not use sharp-edged tools,
abrasive cleaners or chlorine-based
disinfectant cleaners. They could dam-
age the electrical conductors, radio an-
tenna elements or rear window de-
froster elements.
ALUMINUM ALLOY WHEELS (if so
equipped)
Wash the wheels regularly with a sponge
dampened in a mild soap solution, espe-
cially during winter months in areas where
road salt is used. If not removed, road salt
can discolor the wheels.
CAUTION
Follow the directions below to avoid
staining or discoloring the wheels:
∙ Do not use a cleaner that uses strong acid or alkali contents to clean the
wheels.
∙ Do not apply wheel cleaners to the wheels when they are hot. The wheel
temperature should be the same as
ambient temperature.
∙ Rinse the wheel to completely remove the cleaner within 15 minutes af ter
the cleaner is applied.
CHROME PARTS
Clean all chrome parts regularly with a
non-abrasive chrome polish to maintain
the finish.
TIRE DRESSINGS
NISSAN does not recommend the use of
tire dressings. Tire manufacturers apply a
coating to the tires to help reduce discolor-
ation of the rubber. If a tire dressing is ap-
plied to the tires, it may react with the coat-
ing and form a compound. This compound
may come off the tire while driving and
stain the vehicle paint.
Appearance and care7-3

If you choose to use a tire dressing, take the
following precautions:∙ Use a water-based tire dressing. The coating on the tire dissolves more easily
than with an oil-based tire dressing.
∙ Apply a light coat of tire dressing to help prevent it from entering the tire
tread/grooves (where it would be diffi-
cult to remove).
∙ Wipe off excess tire dressing using a dry towel. Make sure the tire dressing is
completely removed from the tire
tread/grooves.
∙ Allow the tire dressing to dry as recom- mended by the tire dressing manufac-
turer. Occasionally remove loose dust from the
interior trim, plastic parts and seats using a
vacuum cleaner or sof t bristled brush. Wipe
the vinyl and leather (if so equipped) sur-
faces with a clean, sof t cloth dampened in
mild soap solution, then wipe clean with a
dry, sof t cloth.
Regular care and cleaning is required in
order to maintain the appearance of the
leather (if so equipped).
Before using any fabric protector, read the
manufacturer’s recommendations. Some
fabric protectors contain chemicals that
may stain or bleach the seat material.
Use a cloth dampened only with water to
clean the meter and gauge lens.
WARNING
Do not use water or acidic cleaners (hot
steam cleaners) on the seat. This can
damage the seat or occupant classifi-
cation sensor. This can also affect the
operation of the air bag system and re-
sult in serious personal injury.
CAUTION
∙ Never use benzine, thinner or any
similar material.
∙ Small dirt particles can be abrasive and damaging to leather surfaces
and should be removed promptly. Do
not use saddle soap, car waxes, pol-
ishes, oils, cleaning fluids, solvents,
detergents or ammonia-based clean-
ers as they may damage the leather’s
natural finish.
∙ Never use fabric protectors unless recommended by the manufacturer.
∙ Do not use glass or plastic cleaner on meter or gauge lens covers. It may
damage the lens cover.
AIR FRESHENERS
Most air fresheners use a solvent that
could affect the vehicle interior. If you use
an air freshener, take the following precau-
tions:
∙ Hanging-type air fresheners can cause permanent discoloration when they
contact vehicle interior surfaces. Place
the air freshener in a location that al-
lows it to hang free and not contact an
interior surface.
CLEANING INTERIOR
7-4Appearance and care

∙ Liquid-type air fresheners typically clipon the vents. These products can cause
immediate damage and discoloration
when spilled on interior surfaces.
Carefully read and follow the manufactur-
er’s instructions before using the air fresh-
eners.
POWER MOONROOF (if so
equipped)
The sunshade is made from a tricot mate-
rial.
CAUTION
To help prevent damaging the moon-
roof while cleaning:
∙ Do not rub the material with a cloth. Doing so can damage the surface of
the material or cause a stain to
spread.
∙ Never use benzine, thinner or any similar chemical to clean the sun-
shade. This may discolor the moon-
roof and damage the surface. ∙ Clean water based stains by patting
the surface with a clean sof t cloth
dampened in warm water. Press a
clean dry cloth onto the surface to re-
move as much dampness as possible
and then let air dry.
∙ Clean oil based stains by patting the surface with a clean sof t cloth damp-
ened in warm water. Press a clean dry
cloth onto the surface to remove as
much dampness as possible and then
let air dry.FLOOR MATS (if so equipped)
WARNING
To avoid potential pedal interference
that may result in a collision, injury or
death:
∙ NEVER place a floor mat on top of an-other floor mat in the driver front po-
sition or install them upside down or
backwards.
LAI2096
Appearance and care7-5

∙ Use only Genuine NISSAN floor mats,or equivalent floor mats, that are spe-
cifically designed for use in your ve-
hicle model and model year.
∙
Properly position the mats in the floor-
well using the floor mat positioning
hook. For additional information, refer
to "Floor mat installation" in this
section.
∙ Make sure the floor mat does not in- terfere with pedal operation.
∙ Periodically check the floor mats to make sure they are properly installed.
∙ Af ter cleaning the vehicle interior, check the floor mats to make sure
they are properly installed.
The use of Genuine NISSAN floor mats can
extend the life of your vehicle carpet and
make it easier to clean the interior. Mats
should be maintained with regular clean-
ing and replaced if they become exces-
sively worn.
Floor mat installation
Your vehicle is equipped with floor mat posi-
tioning hook(s). The number and shape of the
floor mat positioning hooks for each seating
position varies depending on the vehicle.
When installing Genuine NISSAN floor mats,
follow the installation instructions provided
with the mat and the following: 1. With the ignition in the OFF position, the shif t lever in P (Park) position and with
the parking brake fully applied, position
the floor mat in the floorwell so that the
floor mat grommet holes are aligned
with the hook(s).
2. Secure the grommet holes into the hook(s) and ensure that the floor mat is
properly positioned.
3. Make sure the floor mat does not inter- fere with pedal operation. With the igni-
tion still in the OFF position, the shif t
lever in the P (Park) position and with
the parking brake applied, fully apply
and release all pedals. The floor mat
must not interfere with pedal opera-
tion or prevent the pedal from return-
ing to its normal position.
It is recommended that you visit a NISSAN
dealer for details about installing the floor
mats in your vehicle. The illustration shows the location of the
floor mat positioning hooks.
SEAT BELTS
The seat belts can be cleaned by wiping
them with a sponge dampened in a mild
soap solution. Allow the belts to dry com-
pletely in the shade before using them. For
additional information, refer to “Seat belt
maintenance” in the “Safety—Seats, seat
belts and supplemental restraint system”
section of this manual.
Positioning hooks
LAI2030
7-6Appearance and care

WARNING
Do not allow wet seat belts to roll up in
the retractor. NEVER use bleach, dye or
chemical solvents to clean the seat
belts, since these materials may se-
verely weaken the seat belt webbing.
CLEANING THE SEAT TRACKS
CAUTION
Periodically clean the seat tracks to pre-
vent reduction of ability to move the
seats.
Clean periodically with a high-powered
vacuum cleaner. Dirt and debris may re-
duce the ability to adjust the seat. A wet
cleansing agent may be used if necessary.
MOST COMMON FACTORS
CONTRIBUTING TO VEHICLE
CORROSION
Most vehicle corrosion is caused by: ∙ The accumulation of moisture- retaining dirt and debris in body panel
sections, cavities, and other areas.
∙ Damage to paint and other protective coatings caused by gravel and stone
chips or minor traffic collisions.
ENVIRONMENTAL FACTORS
INFLUENCE THE RATE OF
CORROSION
Moisture
Accumulation of sand, dirt and water on
the vehicle body underside can accelerate
corrosion. Wet floor coverings will not dry
completely inside the vehicle and should
be removed for drying to avoid floor panel
corrosion.
Relative humidity
Corrosion will be accelerated in areas of
high relative humidity, especially those ar-
eas where the temperatures stay above
freezing and where atmospheric pollution
exists and road salt is used.
Temperature
High temperatures accelerate the rate of
corrosion to those parts which are not well
ventilated.
Air pollution
Industrial pollution, the presence of salt in
the air in coastal areas, or heavy road salt
use accelerates the corrosion process.
Road salt also accelerates the disintegra-
tion of paint surfaces.
CORROSION PROTECTION
Appearance and care7-7

PROTECT YOUR VEHICLE FROM
CORROSION
∙ Wash and wax your vehicle of ten tokeep the vehicle clean.
∙ Always check for minor damage to the paint and repair it as soon as possible.
∙ Keep drain holes at the bottom of the doors open to avoid water accumula-
tion.
∙ Check the underbody for accumulation of sand, dirt or salt. If present, wash with
water as soon as possible.
CAUTION
∙ NEVER remove dirt, sand or other de-bris from the passenger compart-
ment by washing it out with a hose.
Remove dirt with a vacuum cleaner or
broom.
∙ Never allow water or other liquids to come in contact with electronic com-
ponents inside the vehicle as this may
damage them. Chemicals used for road surface de-icing
are extremely corrosive. They accelerate
corrosion and deterioration of underbody
components such as the exhaust system,
fuel and brake lines, brake cables, floor pan
and fenders.
In winter, the underbody must be
cleaned periodically.
For additional protection against rust and
corrosion, which may be required in some
areas, it is recommended that you visit a
NISSAN dealer.
7-8Appearance and care