tow NISSAN MURANO HYBRID 2016 3.G Roadside Assistance Guide

4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . RAG–22
4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22 4-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–23
4-1.2 SHIFT SELECTOR LEVER LOCK RELEASE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–24
4-2 TOOLS INSTALLED IN THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25 4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–26
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–27
4-4 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–28
5. STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31 5-1 DANGER SIGN EXAMPLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–31
5-2 REMOVING THE SERVICE PLUG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–33
RAG–4

3-4 Turning OFF the Ignition Switch
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Press the ignition switch once to turn OFF the high-
voltage system. Then verify whether the READY indicator is OFF.
3.
If possible, keep the Nissan Intelligent Key® at least
5 meters (16 feet) away from the vehicle to prevent
accidentally turning ON the hybrid system while the
roadside assistance is in progress.
3-5 Water Submersion DANGER
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle
without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The ignition switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-voltage
components,
harnesses or service plug. PPE must always be worn when touching or
working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down
the vehicle. After shut down, standard towing/recovery procedures can be used. Refer to
4-3 Towing (RAG–25) .
P
R N
D ACC
ENGINESTART
STOP
LOCK
(OFF)
ON
AAYIA0143GB
HOLD AAYIA0446ZZ
RAG–19

4-2 Tools Installed in the Vehicle
The
recovery hook and tool kit are housed along with the jack
located inside the rear cargo area.
The tools are located under the right side luggage board. • Raise the right side luggage board.
• Remove jacking tools located inside the compartment asillustrated.
4-3 Towing
4-3.1 Vehicle Specifications Length (with Front License Plate Bracket)
192.8 in. (4,897.6 mm)
Length
(without Front License Plate Bracket) 192.4 in. (4,887.8 mm)
Width 75.4 in. (1,915.6 mm)
Overall Height 66.6 in. (1,691 mm)
Wheel Base 111.2 in. (2,825 mm)
Minimum ground clearance 6.9 in. (176 mm)
Overall vehicle weight 3,979 - 4,184 lbs. (1,805 - 1,898 kg)
(Weight varies by equipment and trim level.)
Front approach angle 13.6°
Rear departure angle (without tow hitch) 24.2° AAYIA0467ZZ
RAG–25

4-3.2 Towing Guidelines
Nissan
strongly recommends that Murano HYBRID be towed with the driving wheels off the ground or that
the vehicle be placed on a flatbed truck. • AWD Models: Never tow with any of the wheels on the ground, as this may cause
serious
and expensive damage to the powertrain.
• FWD Models: Never tow with the front wheels on the ground, as this may cause serious and expensive damage to the powertrain.
• Transport the vehicle only after turning the ignition switch OFF.
• Safety chains or cables must be attached only to the main structural members of the vehicle. Otherwise, the vehicle body will be damaged.
• Do not use the vehicle tie down points to free a vehicle stuck in sand, snow, mud, etc.
• Never tow a vehicle using the vehicle tie down.
• Always pull the recovery device straight out from the vehicle. Never pull on the vehicle at an angle.
• Pulling devices should be routed so they do not touch any part of the suspension, steering, brake, high-voltage or cooling systems.
• Pulling devices such as ropes or canvas straps are not recommended for use in vehicle towing or recovery.
Perform vehicle towing by holding up drive wheels (front or all depending on model) or on flatbed in order to
prevent secondary damage from voltage generated by the motor. In addition, turn the ignition switch OFF
when towing the vehicle. Refer to the following illustration:
AWD Models AAYIA0430ZZ
RAG–26

FWD Models
4-3.3
Use of Vehicle Equipped Hooks for Recovery Operations
If the vehicle is stuck in sand, snow, mud, etc., use a tow strap or other device designed specifically for
vehicle recovery. Always follow the manufacturer’s instructions for the recovery device. To avoid vehicle damage, serious personal injury or death when recovering a stuck vehicle:
•

Tow chains or cables must be attached only to main structural members of the vehicle.
• Do not use the vehicle tie-downs to tow or free a stuck vehicle.
• Only use devices specifically designed for vehicle recovery and follow the manufacturer’s instructions.
• Always pull the recovery device straight out from the front of the vehicle. Never pull at an angle.
• Route recovery devices so they do not touch any part of the vehicle except the attachment point. AAYIA0434ZZ
RAG–27

9. To lift the vehicle, securely hold the jack lever and rod with both hands as shown. Carefully raise
the vehicle until the tire clears the ground. Remove the wheel nuts, and then remove the tire.
10. Install new or repaired tire and hand-tighten the wheel nuts with the wheel nut wrench in an alternating pattern. Always follow these instructions when changing a tire:
•

Incorrect wheel nuts or improperly tightened wheel
nuts can cause the wheel to become loose or come
off. This could cause an accident.
• Do not use oil or grease on the wheel studs or nuts. This could cause the nuts to become loose.
Failure to follow these instructions can result in serious
personal injury or death and/or vehicle damage.
11. Securely torque the wheel nuts in an alternating pattern to 83 ft-lb (113 Nm) .
12.
Lower the vehicle slowly until the tire touches the ground. Then, with the wheel nut wrench, tighten
the wheel nuts securely in the sequence illustrated (A
,B, C,D, E). Lower the vehicle completely. Always follow these instructions when using the jacking equipment or after changing a tire:
•

Always make sure that the spare tire and jacking equipment are properly secured after
use. Such items can become dangerous projectiles in an accident or sudden stop.
• When re-installing the spare tire under the vehicle after use, be sure to secure it with the tire stem facing down toward the ground. If the spare tire is improperly secured with the
tire stem facing up towards the bottom of the vehicle, there is an increased risk of
separating from the vehicle in the event of crash which may pose a hazard in traffic or
risk of injury to others.
Failure to follow these instructions can result in serious personal injury or death and/or
vehicle damage.
NOTE:
To help prevent squeaks and rattles, check that the tools are reinstalled and properly secured
in the stored place after use. 13. Remove the jack and securely store the flat tire, tools and jacking equipment in the vehicle. TURN by hand
upAAYIA0134GB A
B
E D
C
AAYIA0460ZZ
RAG–30