NISSAN NV200 2017 1.G Warranty Booklet
Manufacturer: NISSAN, Model Year: 2017, Model line: NV200, Model: NISSAN NV200 2017 1.GPages: 82, PDF Size: 0.49 MB
Page 31 of 82
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the
coverage of this limited warranty ends when the tread-
wear indicators become visible (worn to 2/32) or six (6)
years from the date of new tire purchase, whichever
occurs first. (Without proof of purchase the date of
manufacture will be used to determine eligibility.)
LIMITATIONS
This limited warranty is applicable only in the United
States and Canada.
WHAT IS NOT COVERED BY THIS
WARRANTY?
This limited warranty does not cover the following:Tires submitted for ride disturbance complaints that
are worn beyond the first two thirty-seconds of an
inch (2/32) tread depth or tires submitted for ride
disturbance due to damaged wheels or any vehicle
condition.
Goodyear does not warrant or give credit in any
adjustment transaction for any kind of material
added to a tire (e.g., tire fillers, sealants, balancing
substances) after the tire leaves a factory producing
Goodyear or Dunlop tires, nor will it adjust any tire
that has failed as a result of adding such material.
Irregular wear or damage due to mechanical condi-
tion of the vehicle, improper inflation, overloading,
high speed spin-up misapplication, misuse, negli-
gence, racing, use of tire chains, improper mounting
or demounting, improper repair, wreck, collision or
fire.
Road hazards (includes, but is not limited to, punc-
tures, cuts, snags, impact breaks, etc.) .
Any tire that, after leaving a factory producing Good-
year or Dunlop tires, has been intentionally altered to
change its appearance (e.g., white inlay on a black
tire or regrooved) .
Tires with weather-cracking that were purchased
more than four (4) years prior to presentation for
adjustment or, if purchase date cannot be verified,
manufactured more than four years prior to presen-
tation for adjustment.
Tires removed from service due to improper repairs.Temporary spare tires used on vehicles used in
racing and on passenger cars in special applications
such as police pursuit service.
Goodyear Unisteel Commercial Radial Light Truck
Tires.
Tires removed from service due to improper repairs.Tires supplied as Original Equipment are not eligible
for any tread life warranty consideration.
Cosmetic weather checking.Low tire pressure-monitoring system – refer to ve-
hicle manufacturer’s warranty.
Ultra High-Performance summer tires are not rec-
ommended for winter use, and tread or shoulder
cracking on those tires resulting from winter use will
not be covered under our warranty.
WHAT ARE YOUR LEGAL RIGHTS?
No Representative or Dealer has authority to make any
representation, promise or agreement on behalf of
Goodyear, except as stated herein. Any tire, no matter
how well constructed, may fail in service or otherwise
become unserviceable due to conditions beyond the
control of the manufacturer. Under no circumstances is
this warranty a representation that a tire failure cannot
occur. DISCLAIMER: THIS WARRANTY IS IN LIEU OF, AND
GOODYEAR HEREBY DISCLAIMS, ANY AND ALL
OTHER WARRANTIES AND REPRESENTATIONS,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMI-
TATION ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, AND
NO OTHER WARRANTY OR REPRESENTATION OF
ANY KIND IS MADE BY GOODYEAR OR SHALL BE
IMPLIED BY LAW.
LIMITATION OF DAMAGES: IN NO EVENT AND UN-
DER NO CIRCUMSTANCE SHALL GOODYEAR BE
LIABLE TO THE BUYER FOR ANY INDIRECT, SPE-
CIAL, INCIDENTAL, CONSEQUENTIAL, LOST
PROFIT, LOSS OF BUSINESS, LOSS OF GOOD-
WILL OR REPUTATION, PUNITIVE OR OTHER DAM-
AGE, COST (INCLUDING FOR REPLACEMENT
TRANSPORTATION) , EXPENSE OR LOSS OF ANY
KIND. SOME STATES AND PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCI-
DENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION OR EXCLUSION MAY NOT AP-
PLY TO YOU.
This warranty gives you specific legal rights and you
may also have other rights that vary from state to state or
province to province.(Continued on next page)
26
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 32 of 82
HOW DO YOU OBTAIN AN
ADJUSTMENT?
A. You must present the tire to be adjusted to anauthorized Goodyear or Dunlop service facility. Tires
replaced on an adjustment basis become the prop-
erty of The Goodyear Tire & Rubber Company,
Goodyear Dunlop Tires North America, Ltd. or
Goodyear Canada Inc.
B. You must pay for taxes and any additional services you order at the time of adjustment plus any addi-
tional service that may be unique to your application,
e.g., Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
You must go to an authorized Goodyear or Dunlop
outlet for replacement tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result
from:
TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING / MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
TIRE FAILURE DUE TO IMPACT DAMAGE /
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturers Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
EXPLOSION OF TIRE/RIM ASSEMBLY DUE
TO IMPROPER MOUNTING.
Only specially trained persons should mount tires.
FAILURE TO MOUNT RADIAL TIRES ON AP-
PROVED RIMS.
FAILURE TO DEFLATE SINGLE OR DUAL AS-
SEMBLIES COMPLETELY BEFORE DE-
MOUNTING.
TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph) , as
indicated on the speedometer.
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle owner’s
manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are differ-
ent from the original equipment size make certain: (1)
The tires have adequate load-carrying capacity based
on the vehicle placard, (2) The tires have sufficient
inflation pressure to carry the load and (3) There is
proper clearance with no interference points between
the tire and vehicle. The consumer must be aware to
always drive safely and obey all traffic laws. Avoid
sudden, sharp turns or aggressive lane changes. Failure to follow any of these warnings may result in loss of
control of the vehicle, leading to an accident and serious
injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, even treadwear and the
presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. Check inflation
pressures at least once a month and before long trips.
Use an accurate tire pressure gauge. Always check
pressures when the tires are cold (when the vehicle has
been driven less than one mile) . If you must check
inflation when the tires are hot, add 4 psi (27 kPa) to the
recommended cold inflation pressure. It is difficult to tell
just by looking at radial tires whether they are underin-
flated.*
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
*Evidence of air loss or repeated underinflation
always requires expert inspection to determine
the source of leakage and tire removal to deter-
mine repairability.
To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts,
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 27
Page 33 of 82
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment. Leaking
valve core or rubber valve components should be re-
placed when problems are detected and whenever tires
are replaced.
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as
shown on the vehicle placard, vehicle certifica-
tion label or in the vehicle owner’s manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or
“blowout.” It reduces tire load capacity, allows exces-
sive sidewall flexing and increases rolling resistance,
resulting in heat and mechanical damage. Maintaining
proper inflation pressure is the single most important
thing you can do to promote tire durability and maximize
tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE
Check your vehicle owner’s manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling or increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation or “blowout.”
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard andremember that optimum rim width is important for
proper tire load distribution and function. The maximum
load capacity stamped on the sidewalls of P-Metric &
European Metric tires is reduced by 10% when used on
a light truck, utility vehicle or trailer. Never fit P-Metric or
European Metric tires to light trucks that specify LT-type
replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gen-
erated by a free-spinning tire/wheel assembly may
cause sudden tire explosion, resulting in vehicle dam-
age and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 kph, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds, for example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is important
for safety. If you have any questions, have your tire
Dealer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR
NOTE: Goodyear does not warrant any inspection or
repair process. The repair is entirely the responsibility of
the repairer and should be made in accordance with
established Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed, built
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear’s own high standards of quality control. It is
designed to take up a minimum of storage space and, at
the same time, fulfill the function of a spare tire when
needed. The spare is kept in its storage space, fully
(Continued on next page)
28
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 34 of 82
inflated at 60 psi. To be sure it is always ready for use,
the air pressure should be checked on a regular basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps reduce
the total car weight, which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or death may result from explosion of
tire/rim assembly due to improper mounting proce-
dures. Follow tire manufacturer’s instructions and
match tire diameter to rim diameter. Mount light truck
radials on rims approved for radial service. Do not apply
bead sealer. This can inhibit bead seating. Lubricate
beads and tire rim (including tube or flap) contact
surfaces. Lock assembly on mounting machine or place
in safety cage. STAND BACK and never exceed 40 psi
to seat beads. Never use a volatile substance or a
rubber “donut” (also known as a bead expander or
“O-Ring”) to aid bead seating. Only specially trained
persons should mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear recom-
mends fitment of four (4) tires of the same type and size
unless otherwise specified by the vehicle manufacturer.
WARNING: Before you replace your tires, always con-
sult the vehicle owner’s manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-
hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
from the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load-carrying capacity and inflation pressure are se-
lected. Never exceed the maximum load capacity and
inflation pressure listed on the sidewall of the tire. Al-
ways drive safely and obey all traffic laws. Avoid sudden,
sharp turns or aggressive lane changes. Failure to fol-
low this warning may result in loss of control of the
vehicle, leading to an accident and serious injury or
death.
When replacing tires, you must maintain the outside
diameter and load-carrying capacity of the Original
Equipment tire. Inflation pressure may need to be ad-
justed to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation informa-
tion.
NEVER FIT TIRES TO A VEHICLE THAT
HAVE LESS LOAD CARRYING
CAPACITY THAN AS REQUIRED BY
THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
NOTE: Goodyear-manufactured and/or marketed
European-Metric and P-Metric passenger tires are in-
terchangeable as long as they have the same section
width, same aspect ratio and same rim diameter.Cau-
tion: Never substitute a “Standard Load” (SL) tire
for an Extra Load (XL) orReinforced tire. If the
vehicle was originally equipped with “Extra
Load” (XL) or Reinforcedtires, replace those
tires with similar sized Extra Load(XL) orRe-
inforced tires.
FOLLOW THESE ADDITIONAL
GUIDELINES
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting winter tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a
vehicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will
become limited to that of the lowest speed rated tires.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
29
Page 35 of 82
Use of lift kits with some vehicle/tire combinations can
cause instability.When changing tire sizes, always con-
sult Dealer for optimum rim width and carefully checkvehicle/tire clearances.
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear for any reason. Speed ratings and
U.S. Department of Transportation test compliance cer-
tifications are voided for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE
TIRE SMART/PLAY YOUR PART BROCHURE” PUB-
LISHED BY THE RUBBER MANUFACTURERS AS-
SOCIATION (RMA) . A COPY OF THIS BROCHURE
CAN BE DOWNLOADED FROM THE RMA WEB-
SITE:
www.rma.org/publications/consumer_tire_information
HOW TO READ A TIRE D.O.T. SERIAL
NUMBER
D.O.T. stands for Department of Transportation and the
number is on the lower sidewall of each tire to show that
the tire meets or exceeds the Department of Transpor-
tation safety standards.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service
conditions vary widely. The serviceability of a tire over
time is a function of the storage and service conditions
(inflation pressure, load, speed, road hazard injury, etc.)
to which a tire is subjected. Consumers should not rely
solely on the appearance of the tire, but should be
aware of any change in dynamic performance such as
increased air loss, noise or vibration, which could be a
sign to remove the tire. Therefore, it is essential to havetires, including spares, inspected regularly (at least
monthly) for proper inflation pressure, damage and
treadwear.
Check your vehicle’s owner’s manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY
TECHNOLOGY (EMT™) , RUNONFLAT® (ROF)
AND DUNLOP SELF-SUPPORTING TECHNOL-
OGY (DSST®) ORIGINAL EQUIPMENT TIRESIMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self-Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressure-monitoring system authorized by the
Original Equipment vehicle manufacturer.
(Continued on next page)
30
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 36 of 82
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations) . This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more information
on what to do if the tire pressure warning system activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph) .
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM
ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations) . To help prolong the life of
a tire operating under low-inflation conditions, drive at a
speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable. SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Good-
year or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932) .
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure-monitoring system, all tire service
work other than routine inflation maintenance and exter-
nal inspections must be performed by service personnel
at a Goodyear or Dunlop Run-Flat service facility. Do not
attempt to mount or demount Run-Flat tires yourself;
serious injury or death could result. Only specially
trained persons should mount, demount and repair Run-
Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on ex-
tension air hose must be used if more than 40 psi
(270kPa) is need to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs. For the location
of the nearest facility, call 1-800-GOODYEAR (1-800-
466-3932) .
WARNING
Goodyear and Dunlop Run-Flat tires are designed for
use only on certain original equipment wheels supplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1. For assistance in locating the nearest Goodyear or Dunlop Retailer, look in the Yellow Pages under
Tire Dealers-New.
2. Go to www.goodyear.com for U.S. or www.goodyear.ca for Canada. For Dunlop tires, go
to www.dunloptires.com for U.S. & Canada.
If additional assistance is required, call the Customer
Assistance Center at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept. 728
200 Innovation Way
Akron, OH 44316-0001
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 31
Page 37 of 82
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying ad-
justable conditions (see Section 4) and does not re-
quire the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,Light Truck and Serva-Spare tires bearing the Con-
tinental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the following will be replaced in accor-
dance with this warranty.
Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not) ,
Improper repairs or repairs that have failed.Under or overinflation, or other abuses.Incorrect mounting of the tire, or tire/wheel imbal-
ance
Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
Accident, corrosion, vandalism, fire or damage
caused by nature.
Tires used on vehicles in racing or special applica-
tions.
Non-speed-rated temporary spare tires used over
50MPH (80Km/h) .
Tires worn out (2/32 inch (1.6mm) or less of tread
remaining) .
Tires that have been retreaded.Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
(a) Passenger Car and Light Truck Tires (Other than Temporary Spare Tires)
When a tire becomes unserviceable during
the first 25% of original usable tread depth
or 12 months from date of vehicle purchase,
whichever is to the customer’s benefit, it will
be replaced with a comparable new YOKO-
HAMA tire free of charge. During this period,
tires will be mounted and balanced without
charge. Other service charges such as tire
rotation, alignment or applicable taxes are
payable by the customer.
When a tire has worn past the above speci-
fied pay for the cost of a new comparable
YOKOHAMA passenger car or light truck tire
on a pro-rated basis. The dealer shall deter-
mine this cost by multiplying the percentage
of usable tread worn by the current retail
selling price of that tire at the time of war-
ranty replacement. The costs of mounting,
balancing and any other service charges or
applicable taxes are payable by the
customer.
The tire is covered by this warranty for the
life of the original usable tread (the original
tread depth down to the level of tread wear
indicators molded at 2/32 inch or 1.6 mm) or
for 48 months from the date of vehicle
purchase, whichever comes first.
(Continued on next page)
32CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 38 of 82
(b) Temporary Spare TiresWhen the original tread of a YOKOHAMA
Temporary Spare tire used in temporary
highway service on the vehicle in which it
was originally equipped, is worn not more
than 1/32 inch or 0.8mm, the tire will be re-
placed with a new YOKOHAMA Temporary
Spare tire free of charge, without charge for
mounting and balancing the new tire. Addi-
tional service charges are payable by the
customer.
Temporary Spare tires worn in excess of
1/32 inch or 0.8 mm but less than 2/32 inch
or 1.6 mm will be replaced and the customer
charged 50% of the current retail selling
price of the tire. The costs of mounting, bal-
ancing and any other service costs of
mounting, balancing and any other service. * At the time of claim, you need to present
your new vehicle registration or new ve-
hicle sales invoice showing date of
purchase. If satisfactory proof-of-
purchase date is not provided, the
D.O.T. certification date of manufacture
(tire serial number) will be used.
** A “comparable” new Continental or General brand tire may be either the
same tire line or the same basic con-
struction but with a different sidewall or
tread configuration. If a higher-priced tire
is accepted as replacement, the owner
will pay the difference in price. Any tire
replaced under this Policy will be cov-
ered by the current Continental/ General
Tire Limited Warranty and Adjustment
Policy
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multi-
plying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, which-
ever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining) . The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.
Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY 33
Page 39 of 82
b. Continental/General Exclusions -Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR IN-
TENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PAR-
TICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITA- TIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT AP-
PLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LE-
GAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental/General brand
authorized dealer or vehicle dealer authorized to handle
Continental or General brand tire adjustments. Com-
pany will replace the tire pursuant to the terms of this
Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire dealer or vehicle dealer authorized to handle Conti-
nental or General brand tires. For the nearest Continen-
tal or General brand tire dealer, check the Yellow Pages,
or use the Continental or General brand Internet ad-
dress, or one of the “800” numbers shown under “For
Customer Assistance.” To be eligible for the terms of
this Policy, you need to present your new vehicle regis-
tration form or new vehicle sales invoice showing date
of purchase. Tires replaced on an adjustment basis
become the property of Company. You will be required
to sign the Company Limited Warranty Claim Form or
dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service
regardless of mileage or months of service. This in-
cludes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
(Continued on next page)
34
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 40 of 82
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Customer Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY35