NISSAN QUEST 2013 RE52 / 4.G Owners Manual

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.go back
. call 5 6 2 8 0
. dial 6 6 4 3 7
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TROUBLESHOOTING GUIDEGUID-9F0CEB3C-F83B-4E4E-8627-1F42E4C628F6The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” (P.4-132) .
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to
improve the recognition response for the speaker. See “Speaker adaptation (SA) mode” (P.4-135) .
The system consistently selects the wrong entry from
the phonebook. 1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook (phones without automatic phonebook download function)”
(P.4-133) .
2. Replace one of the names being confused with a new name.
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GUID-FE75B73B-AA8F-4122-814F-3028369D91F4NISSAN Voice Recognition allows hands-free
operation of the Phone, Navigation, Information
and Audio systems in one of two modes,
Standard Mode or Alternate Command Mode.
In Standard Mode, commands that are available
are always shown on the display and announced
by the system. You can complete your desired
operation by simply following the prompts given
by the system. (See “NISSAN voice recognition
standard mode” (P.4-139) for details.)
For advanced operation, you can use the
Alternate Command Mode. (See “NISSAN voice
recognition alternate command mode” (P.4-
150) for details.) When this mode is active, an
expanded list of commands can be spoken after
pushing the TALK
switch, and the voice
command menu prompts are turned off. Review
the expanded command list, which is available
when this mode is active. Note that in this mode
the recognition success rate may be affected as
the number of available commands and the ways
of speaking each command are increased.
To switch one mode to another, see each mode
description later in this section.
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. Otherwise, it is recommended that
Alternate Command Mode be turned off and Standard Mode be used for the best recognition
performance.
For the voice commands for the navigation
system, refer to the Navigation System Owner’s
Manual of your vehicle.
NISSAN VOICE RECOGNITION
STANDARD MODE
GUID-79EE6534-9728-4A47-AB1E-8480EB29E2CCThe following section is applicable when the
Standard Mode is activated.
The Standard Mode enables you to complete
the desired operation by simply following the
prompts that appear on the display and also are
announced by the system.
JVH0159M
Activating Standard ModeGUID-5D7B03F4-985D-42BA-9BB5-3DCF08EAD00BWhen the Alternate Command Mode is active,
perform the following steps to switch to the
Standard Mode.
1. Push the SETTING button on the instrument
panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
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NISSAN VOICE RECOGNITION
SYSTEM (models with navigation
system)
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4. Select the “Alternate Command Mode” key.
5. The indicator turns off and the StandardMode activates.
Displaying user guideGUID-45FEEEDB-42FB-4A6F-A377-2806C9A2887CIf you use the NISSAN Voice Recognition
system for the first time or you do not know
how to operate it, you can display the User
Guide for confirmation.
You can confirm how to use voice commands by
accessing a simplified User Guide, which
contains basic instructions and tutorials for
several voice commands.
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1. Push the INFO button on the instrument
panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
4. Select the “User Guide” key.
5. Select a preferred item.
You can skip steps 1 and 3 above if you say
“Help”.
Available items:
GUID-D73A39BF-43C8-459F-9C24-47B7F579C407. Getting Started
Describes the basics of how to operate the
NISSAN Voice Recognition system. .
Let’s Practice
Mode that allows practicing by following the
instructions of the system voice.
. Using the Address Book
Tutorial for entering a destination by using
the Address Book.
. Finding a Street Address (if so equipped)
Tutorial for entering a destination by street
address.
. Placing Calls
Tutorial for making a phone call by voice
command operation.
. Help on Speaking
Displays useful tips of speaking for correct
command recognition by the system.
Note that the Command List feature is only
available when Alternate Command Mode is
active.
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Getting StartedGUID-2DA36E70-6A48-4D33-BD75-4F5D1A147BD3Before using the NISSAN Voice Recognition
system for the first time, you can confirm how to
use commands by viewing the Getting Started
section of the User Guide.
1. Select the “Getting Started” key.
2. You can confirm the page by scrolling thescreen using the multi-function controller.
Tutorials on the operation of the NISSAN
Voice Recognition system
If you choose “Using the Address Book”,
“Finding a Street Address” or “Placing Calls”,
you can view tutorials on how to perform these
operations using NISSAN Voice Recognition.
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Let’s PracticeGUID-CB93832D-E3B8-4629-A970-1914AAC11ACFThis mode helps learn how to use the NISSAN
Voice Recognition system.
1. Select the “Let’s Practice” key.
2. After the message screen appears, push the TALK
switch on the steering wheel.
3. Speak the displayed number after the tone. The evaluation screen will be displayed and
the result can be confirmed.
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Useful tips for correct operationGUID-ADF1E6E5-B8F6-418B-AF77-95820B656F28You can display useful speaking tips to help the
system recognize your voice commands cor-
rectly.
Select “Help on Speaking” to start display.
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USING THE SYSTEMGUID-60616B9C-5ED4-4BB3-8E6B-440BCC59A7C4
InitializationGUID-30517E2D-7119-4A42-B6D1-5345EA6C9E4DWhen the ignition switch is pushed to the ON
position, NISSAN Voice Recognition is initia-
lized, which may take up to one minute. When
completed, the system is ready to accept voice
commands. If the TALK
switch is pushed
before the initialization completes, the display
will show the message: “System not ready.” or a
beep sounds.
Before startingGUID-AC9B6401-7B52-4E4B-97A0-050451FA109DTo get the best recognition performance from
NISSAN Voice Recognition, observe the follow-
ing:
. The interior of the vehicle should be as quiet
as possible. Close the windows to eliminate
the surrounding noises (traffic noise and
vibration sounds, etc.), which may prevent
the system from correctly recognizing the
voice commands.
. Wait until the tone sounds before speaking a
command.
. Speak in a natural conversational voice
without pausing between words.
. If the air conditioner is set to “Auto”, the fan
speed is automatically lowered so that your
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Giving voice commandsGUID-97441E5D-7422-4D42-B7B3-F33A836EC02F1. Push the TALKswitch located on the
steering wheel.
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2. A list of commands appears on the screen,
and the system announces, “Would you like
to access Phone, Navigation, Information,
Audio or Help?”.
3. After the tone sounds and the icon on the screen changes from
to, speak a
command.
Selecting the “Practice” key will start the
practice mode. See “Let’s Practice” (P.4-
141).
4. Continue to follow the voice menu prompts and speak after the tone sounds until your
desired operation is completed.
Selecting the “Help” key can display the
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detailed information of the each command.
Operating tips:
GUID-D73A39BF-43C8-459F-9C24-47B7F579C407. Say a command after the tone.
. Commands that are available are always
shown on the display and spoken through
voice menu prompts. Commands other than
those that are displayed are not accepted.
Please follow the prompts given by the
system.
. If the command is not recognized, the
system announces, “Please say again”.
Repeat the command in a clear voice.
. Push the BACK button once to return to the
previous screen.
. To exit the voice recognition system, push
and hold the TALK
switch. The mes-
sage, “Voice canceled” will be announced.
. To skip the voice guidance function and give
the command immediately, press the TALK
switch to interrupt the system. Remem-
ber to speak after the tone.
. If you want to adjust the volume of the
system feedback, push the volume control
buttons [+] or [−] on the steering switch or
use the audio system volume knob while the
system is making an announcement. How to speak numbers:
GUID-D73A39BF-43C8-459F-9C24-47B7F579C407NISSAN Voice Recognition requires a certain
way to speak numbers when giving voice
commands. Refer to the following examples.
General rule
Only single digits 0 (zero) to 9 can be used. (For
example, if you would like to say 500, “five zero
zero” can be used, but “five hundred” cannot.)
Examples
.
1-800-662-6200
— “One eight zero zero six six two six two
zero zero”
Improving Recognition of Phone numbers
You can improve the recognition of phone
numbers by saying the phone number in three
groups of numbers. For example, when you try to
call 800-662-6200, say “eight zero zero” first,
and the system will then ask you for the next
three digits. Then, say “six six two”. After
recognition, the system will then ask for the last
four digits. Say, “six two zero zero”. Using this
method of phone digit entry can improve
recognition performance.
When speaking a house number, speak the
number “0” as “zero”. If the letter “o (Oh)” is
included in the house number, it will not be
recognized as the number “0 (zero)” even if you
speak “oh” instead of “zero”. Please speak“zero” for the number “0 (zero)”, “oh” for
the letter “o (oh)”.
Send digits using dial tone:
GUID-D73A39BF-43C8-459F-9C24-47B7F579C407.
Press the TALKswitch during a phone
call.
. The menu will be launched and you will be
provided with the following guidance:
"Please say the digits to dial".
. After guidance, say the digits of the number
you want to send. After this, the digits that
have been recognized will be read out.
. If you press the ENTER button on the
steering wheel or on the multi-function
controller, the selected digits will be sent.
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Command ListGUID-5382546A-BF65-4D8A-B5D8-BF7AF1B1D5A0
Category Command:GUID-D73A39BF-43C8-459F-9C24-47B7F579C407
CommandAction
Phone Operates the Phone function.
Navigation Operates the Navigation function.
Information Displays the vehicle Information function.
Audio Operates the Audio function.
Help Displays User Guide
.Phone Command:
Command Action
Dial Number Makes a call to a spoken phone number up to 10 digits.
Vehicle Phonebook Makes a call to a contact that is stored in the Vehicle Phonebook.
Handset Phonebook Makes a call to a contact that is stored in the mobile phone.
Call history Incoming Calls Makes a call to the incoming call number.
Outgoing Calls Makes a call to the dialed number.
Missed Calls Makes a call to the Missed calls number.
International Call Makes an international call by allowing more than 10 digits to be spoken.
Change Number Corrects the recognized phone number (available during phone number entry) .
. Navigation Command:
Command Action
Destination Home Sets a route to your home that is stored in the Address Book.
Address Searches for a location by the street address specified, and sets a route to the location.
Places Sets a route to a facility near the current vehicle location.
Address Book Searches for stored information in the Address Book.
Previous Destinations Sets a route to a previous destination.
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.Information Command:
Command Action
Fuel Economy Displays fuel economy information.
Maintenance Displays maintenance information.
Traffic Information Turns the traffic information system ON and OFF.
Where am I? Displays your current location.
.Audio Command:
Command Action
AM Turns to the AM band, selecting the station last played.
FM Turns to the FM band, selecting the station last played.
XM Turns to the SiriusXM Satellite Radio band, selecting the channel last played.
CD Starts to play a CD.
.General Commands
Command Action
Go back Corrects the last recognition result to return to the previous screen.
Exit Cancels Voice Recognition.
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Voice command examplesGUID-85118BC7-E979-4A2D-9D39-7E81AAE325E0To use the NISSAN Voice Recognition function,
speaking one command is sometimes sufficient,
but at other times it is necessary to speak two or
more commands. As examples, some additional
basic operations by voice commands are
described here.
For navigation system commands, see the
separate Navigation System Owner’s Manual.
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Example 1 - Placing a call to the phone
number 800-662-6200:
GUID-D73A39BF-43C8-459F-9C24-47B7F579C4071. Push the TALKswitch located on the
steering wheel.
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2. The system announces, “Would you like to
access Phone, Navigation, Information,
Audio or Help?”
3. Speak “Phone”.
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