NISSAN QUEST 2014 RE52 / 4.G Owners Manual

4-128Monitor, heater, air conditioner, audio, phone and voice recognition systems
SAA1858
CONTROL BUTTONS
The control buttons for the Bluetooth®Hands-
Free Phone System are located on the steering
wheel.
PHONE SEND
Push the
button to initiate a Voice
Recognition (VR) session or answer an incom-
ing call.
You can also use the
button to interrupt
system feedback and give a command at once.
PHONE END
While the voice recognition system is active,
press the
button to go back one step. Press
and hold thebutton for 5 seconds to quit the voice recognition system at any time.
GETTING STARTED
The following procedures will help you get
started using the Bluetooth®Hands-Free Phone
System with NISSAN Voice Recognition. For
additional command options, refer to “List of
voice commands” (P.4-130) .
Choosing a language
For models with center multi-function control
panel:
The available voice commands are only applic-
able to the relevant language set in the
LANGUAGE setting screen. (See “How to use
SETTING button” (P.4-13).)
For models without center multi-function control
panel:
You can interact with the Bluetooth
®Hands-
Free Phone System using English, Spanish or
French.
To change the language, perform the following.
1. Press and hold the
button for more than
5 seconds.
2. The system announces: “Press the PHONE SEND (
) button for the hands-free
phone system to enter the speaker adapta-
tion mode or press the PHONE END (
)
button to select a different language.” 3. Press the
button.
For information on speaker adaptation, see
“Speaker adaptation (SA) mode” (P.4-133) .
4. The system announces the current language and gives you the option to change the
language to Spanish (in Spanish) or French
(in French) . To select the current language,
press the
button. To select a different
language, tilt the tuning switch (or)
up or down.
NOTE:
You must press the
button within 5
seconds to change the language.
5. If you decide not to change the language, do not press either button. After 5 seconds, the
VR session will end, and the language will
not be changed.
Connecting procedure
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If
the vehicle starts moving during the pro-
cedure, the procedure will be cancelled.

1. Push thebutton on the steering wheel.
The system announces the available com-
mands.
2. Say: “Connect Phone”
*A. The system
acknowledges the command and an-
nounces the next set of available commands.
3. Say: “Add phone”
*B. The system acknowl-
edges the command and asks you to initiate
pairing from the phone handset
*C.
The connecting procedure of the cellular
phone varies according to each cellular
phone. See the cellular phone Owner’s
Manual for details. You can also visit www.
nissanusa.com/bluetooth for instructions on
connecting NISSAN recommended cellular
phones.
When prompted for a Passkey code, enter
“1234” from the handset. The Passkey code
“1234” has been assigned by NISSAN and
cannot be changed.
4. The system asks you to say a name for the phone
*D. If the name is too long or too short, the
system tells you, then prompts you for a
name again.
Also, if more than one phone is connected
and the name sounds too much like a name
already used, the system tells you, then
prompts you for a name again.
Making a call by entering a phone
number
1. Push thebutton on steering wheel. A
tone will sound.
2. Say: “Call”
*A. The system acknowledges
the command and announces the next set of
available commands.
3. Say: “Phone Number”
*B. The system
acknowledges the command and an-
nounces the next set of available commands.
Say: “Special Number” to dial more than 10
digits or any special characters.
4. Say the number you wish to call starting with the area code in single digit format. If the
system has trouble recognizing the correct phone number, try entering the number in
the following groups: 3-digit area code, 3-
digit prefix and the last 4-digits. For example,
555-121-3354 can be said as “five five five”
as the 1st group, then “one two one” as the
2nd group, and “three three five four” as the
3rd group. For dialing more than 10 digits or
any special characters, say “Special Num-
ber”. See “How to say numbers” (P.4-127)
for more information.
5. When you have finished speaking the phone number, the system repeats it back and
announces the available commands.
6. Say: “Dial”
*C. The system acknowledges
the command and makes the call.
For additional command options, see “List of
voice commands” (P.4-130) .
Receiving a call
When you hear the ring tone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button on
the steering wheel to reject the call.
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4-130Monitor, heater, air conditioner, audio, phone and voice recognition systems
LIST OF VOICE COMMANDS
When you push and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the
commands in each sub-menu.
Remember to wait for the tone before
speaking.
You can say “Help” to hear the list of commands
currently available anytime the system is waiting
for a response.
A menu item can also be selected by scrolling
the display with the SEEK switch and entering
by pushing the
button.
If you want to end an action without completing
it, you can say “Cancel” or “Quit” at anytime the
system is waiting for a response. The system will
end the VR session. Whenever the VR session
is cancelled, a double beep is played to indicate
you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” anytime the system is waiting for a response.
Call
(Speak Name)*A
If there are entries stored in the phonebook, a
number associated with a name and location
can be dialed.
See “Phonebook (phones without automatic
phonebook download function)” (P.4-131) to
learn how to store entries.
When prompted by the system, say the name of
the phonebook entry to call. The system
acknowledges the name.
If there are multiple locations associated with
the name, the system asks the user to choose
the location.
Once the name and location are confirmed, the
system begins the call.
“Phone Number” (speak digits)
*B
When prompted by the system, say the number
to call. Refer to “Making a call by entering a
phone number” (P.4-129) for more details.
“Redial”
*C
Use the Redial command to call the last number
that was dialed.
The system acknowledges the command, re-
peats the number and begins dialing.
If a redial number does not exist, the system
announces, “There is no number to redial” and
ends the VR session.
“Call back”
*D
Use the Call Back command to dial the number
of the last incoming call within the vehicle.
The system acknowledges the command, re-
peats the number and begins dialing.
If a call back number does not exist, the system
announces, “There is no number to call back”
and ends the VR session.
Special Number
To dial more than 10 digits or any special
characters, please say “Special Number”. When
the system acknowledges the command, the
system will prompt you to speak the number.
During a call
During a call there are several command options
available. Push the
button on the steering
wheel to mute the receiving voice and enter

commands.
.“Help” — The system announces the avail-
able commands.
. “Go back/Correction” — The system an-
nounces “Go back,” ends the VR session
and returns to the call.
. “Cancel/Quit” — The system announces
“Cancel,” ends the VR session and returns
to the call.
. “Send/Enter/Call/Dial” — Use the Send
command to enter numbers, “*” or “#”
during a call. For example, if you were
directed to dial an extension by an auto-
mated system:
Say: “Send one two three four.”
The system acknowledges the command
and sends the tones associated with the
numbers. The system then ends the VR
session and returns to the call. Say “star” for
“*”, say “pound” for “#”.
. “Transfer call” — Use the Transfer Call
command to transfer the call from the
Bluetooth
®Hands-Free Phone System to
the cellular phone when privacy is desired.
The system announces, “Transfer call. Call
transferred to privacy mode.” The system
then ends the VR session.
To reconnect a call from the cellular phone
to the Bluetooth
®Hands-Free Phone sys- tem, push the
button.
. “Mute” — Use the Mute command to mute
your voice so the other party cannot hear it.
Use the mute command again to unmute
your voice.
NOTE:
If a call is ended or the cellular phone
network connection is lost while the Mute
feature is on, the Mute feature will be reset
to “off” for the next call so the other party
can hear your voice.
Phonebook (phones without automatic
phonebook download function)
“Transfer Entry”*A
Use the Transfer Entry command to store a new
name in the system.
When prompted by the system, say the name
you would like to give the new entry.
For example, say: “Mary.”
If the name is too long or too short, the system
tells you, then prompts you for a name again. Also, if the name sounds too much like a name
already stored, the system tells you, then
prompts you for a name again.
The system will ask you to transfer a phone
number stored in the cellular phone’s memory.
To enter a phone number by voice command:
For example, say: “five five five one two one
two.” See “How to say numbers” earlier in this
section for more information.
To transfer a phone number stored in the cellular
phone’s memory:
Say: “Transfer entry.” The system acknowledges
the command and asks you to initiate the
transfer from the phone handset. The new
contact phone number will be transferred from
the cellular phone via the Bluetooth
®commu-
nication link.
The transfer procedure varies according to each
cellular phone. See the cellular phone Owner’s
Manual for details. You can also visit www.
nissanusa.com/bluetooth for instructions on
transferring phone numbers from NISSAN re-
commended cellular phones.
The system repeats the number and prompts
you for the next command. When you have
finished entering numbers or transferring an
entry, choose “Store.”
The system confirms the name, location and
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4-132Monitor, heater, air conditioner, audio, phone and voice recognition systems
number.
“Delete Entry”
*B
Use the Delete Entry command to delete one
entry from the phonebook. After the system
acknowledges a command, say the name to
delete or say “List Names” to choose an entry.
“List Names”
*C
Use the List Names command to hear all the
names in the phonebook. The system recites the
phonebook entries but does not include the
actual phone numbers. When playback of the
list is complete, the system returns to the main
menu.
Playback of the list can be stopped at any time
by pushing the
button on the steering
wheel. The system ends the VR session.
Phonebook (phones with automatic
phonebook download function)
NOTE:
Phonebook commands are not available
when the vehicle is moving.
For phones that support automatic download of
the phonebook (PBAP Bluetooth profile) , the
“Phonebook” command is used to manage
entries to the vehicle phonebook. You can say
the name of an entry at this menu to initiate
dialing of that entry.
The phonebook stores up to 1000 names for
each phone paired with the system. Each name
can have up to 4 locations/phone numbers
associated with it.
When a phone is connected to the system, the
phonebook is automatically downloaded to the
vehicle. This feature allows you to access your
phonebook from the Bluetooth
®system and call
contacts by name. You can record a custom
voice tag for contact names that the system has
difficulty recognizing. For more information see
“Record Name” in this section.
NOTE:
Each phone has its own separate phone-
book. You cannot access Phone A’s phone-
book if you are currently connected with Phone B.
“List names”
*A
Use the List Names command to hear all the
names and locations in the phone book.
The system recites the phone book entries but
does not include the actual phone numbers.
When the playback of the list is complete, the
system goes back to the main menu.
You can stop the playback of the list at any time
by pressing the
button on the steering
wheel. The system ends the VR session. See the
“Record Name” command in this section for
information about recording custom voice tags
for list entries that the system has difficulty
pronouncing.
“Record name”*B
The system allows you to record custom voice
tags for contact names in the phonebook that
the vehicle has difficulty recognizing. This
feature can also be used to record voice tags
to directly dial an entry with multiple numbers.
Up to 40 voice tags can be recorded to the
system.
“Next Name”
*C
Use the Next Name command to move the next
name of list.

“Previous Name”*D
Use the Previous Name command to move the
previous name of list.
Recent Calls
Use the Recent Calls command to access
outgoing, incoming or missed calls.
“Outgoing”
*A
Use the Outgoing command to list the outgoing
calls made from the vehicle.
“Incoming”
*B
Use the Incoming command to list the incoming
calls made from the vehicle.
“Missed”
*C
Use the Missed command to list the missed
calls made to the vehicle that were not
answered.
“Call Back”
*D
Use the Call Back command to dial the number
of the most recently received call.
Connect Phone
NOTE:
Add Phone command is not available
when the vehicle is moving.
Use the Connect Phone commands to manage
the phones connecting to the vehicle or to
enable the Bluetooth
®function on the vehicle.
“Add Phone”
*A
Use the Add Phone command to add a phone to
the vehicle. See “Connecting procedure” (P.4-
128) for more information.
“Select Phone”
*B
Use the Select Phone command to select from a
list of phones connected to the vehicle. The
system will list the names assigned to each
phone and then prompt you for the phone you
wish to select. Only one phone can be active at
a time. “Delete Phone”
*C
Use the Delete Phone command to delete a
phone that is connected to the vehicle. The
system will list the names assigned to each
phone and then prompt you for the phone you
wish to delete. Deleting a phone from the vehicle
will also delete that phonebook for that phone.
“Bluetooth Off”
*D
Use the Bluetooth Off command to prevent a
wireless connection to your phone.
“Replace phone”
*E
This can be used to reconnect a new phone with
the vehicle you have changed your cellular
phone.
SPEAKER ADAPTATION (SA) MODE
Speaker Adaptation allows up to two out-of
dialect users to train the system to improve
recognition accuracy. By repeating a number of
commands, the users can create a voice model
of their own voice that is stored in the system.
The system is capable of storing a different
speaker adaptation model for each connected
phone.
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4-134Monitor, heater, air conditioner, audio, phone and voice recognition systems
Training procedure
1. Position the vehicle in a reasonably quietoutdoor location.
2. Sit in the driver’s seat with the engine running, the parking brake on, and the
transmission in Park.
3. Press and hold the
button for more than
5 seconds.
4. The system announces: “Press the PHONE SEND (
) button for the hands-free
phone system to enter the speaker adapta-
tion mode or press the PHONE END (
)
button to select a different language.”
5. Press the
button.
For information on selecting a different
language, see “Choosing a language” (P.4-
128).
6. If the connected phone is already in use, the system will prompt you to overwrite. Follow
the instructions provided by the system.
7. When preparation is complete and you are ready to begin, press the
button.
8. The SA mode will be explained. Follow the instructions provided by the system.
9. When training is finished, the system will tell you an adequate number of phrases have
been recorded. 10. The system will announce that speaker
adaptation has been completed and the
system is ready.
The SA mode will stop if:
. The
button is pressed for more than 5
seconds in SA mode.
. The vehicle is driven during SA mode.
. The ignition switch is turned to the OFF or
LOCK position.
Training phrases
During the SA mode, the system instructs you to
say the following phrases.
(The system will prompt you for each phrase.)
.phonebook transfer entry
. dial 30429
. delete call back number
. Incoming
. Transfer entry
. 8 pause 9 3 2 pause 7
. delete all entries
. call 7 2409
. phonebook delete entry
. next entry
. dial star 2170
. yes .
no
. select
. Missed
. dial 85692
. Bluetooth on
. Outgoing
. call 3 1902
. 9 7 pause pause 3 0 8
. cancel
. call back number
. call star 2095
. delete phone
. dial 83051
. Record Name
. 4 3 pause 2 9 pause 0
. delete redial number
. phonebook list names
. call 8 0541
. correction
. connect phone
. dial 74018
. previous entry
. delete
. dial 97266
. call 7 6301

.go back
. call 5 6280
. dial 66437
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4-136Monitor, heater, air conditioner, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
SymptomSolution
The system fails to interpret the command correctly. 1. Ensure that the command is valid. See “List of voice commands” (P.4-130) .
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to
improve the recognition response for the speaker. See “Speaker adaptation (SA) mode” (P.4-133) .
The system consistently selects the wrong entry from
the phonebook. 1. Ensure that the phonebook entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. See “Phonebook (phones without automatic phonebook download function)”
(P.4-131) .
2. Replace one of the names being confused with a new name.

NISSAN Voice Recognition allows hands-free
operation of the Phone, Navigation, Information
and Audio systems in one of two modes,
Standard Mode or Alternate Command Mode.
In Standard Mode, commands that are available
are always shown on the display and announced
by the system. You can complete your desired
operation by simply following the prompts given
by the system. (See “NISSAN voice recognition
standard mode” (P.4-137) for details.)
For advanced operation, you can use the
Alternate Command Mode. (See “NISSAN voice
recognition alternate command mode” (P.4-
148) for details.) When this mode is active, an
expanded list of commands can be spoken after
pushing the TALK
switch, and the voice
command menu prompts are turned off. Review
the expanded command list, which is available
when this mode is active. Note that in this mode
the recognition success rate may be affected as
the number of available commands and the ways
of speaking each command are increased.
To switch one mode to another, see each mode
description later in this section.
To improve the recognition success rate when
Alternate Command Mode is active, try using the
Speaker Adaptation Function available in that
mode. Otherwise, it is recommended that
Alternate Command Mode be turned off and Standard Mode be used for the best recognition
performance.
For the voice commands for the navigation
system, refer to the Navigation System Owner’s
Manual of your vehicle.
NISSAN VOICE RECOGNITION
STANDARD MODE
The following section is applicable when the
Standard Mode is activated.
The Standard Mode enables you to complete
the desired operation by simply following the
prompts that appear on the display and also are
announced by the system.
JVH0159M
Activating Standard Mode
When the Alternate Command Mode is active,
perform the following steps to switch to the
Standard Mode.
1. Push the SETTING button on the instrument
panel.
2. Select the “Others” key.
3. Select the “Voice Recognition” key.
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NISSAN VOICE RECOGNITION
SYSTEM (models with navigation
system)