emergency towing NISSAN QUEST 2016 RE52 / 4.G Warranty Booklet

ROADSIDE ASSISTANCE
Included with your Nissan Vehicle purchase, Roadside
Assistance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Flat Tire
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Dead Battery
●Out of Gas
●Lock-out service
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-800-647-7261and
advise the Roadside Assistance Representative of your
name, the vehicle identification number (VIN) of your
car, your location, and the nature of the problem. The
VIN can be found imprinted on a plate affixed to the
upper dashboard on the driver’s side of your vehicle.
ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance ser-
vice to be dispatched. In most cases, minor disablement
services such as lock-out service, out-of-gas delivery,
battery boost, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys, or non-
warranty items will be your responsibility at the time of
the repair or service. There is no charge for the towing service. Roadside Assistance will arrange to transport
the vehicle to the nearest Nissan dealer. Warranty cov-
ered repairs will be provided for under the terms of the
applicable Nissan New Vehicle Limited Warranty. How-
ever, any non-warranty or accident/collision repairs will
be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-800-647-7261will explain Emergency Travel
Expense/Trip Interruption benefits in detail and provide
authorization of appropriate benefits. In some situations
you may be required to pay for these benefits initially. If
so, the representative will provide instructions for reim-
bursement procedures. You must keep records of these
expenses and submit them upon request. Emergency
Travel Expense/Trip Interruption Benefits are not avail-
able for accident/collision and/or other non-warrantable
disablements. COVERAGE
Roadside Assistance is provided for all Nissan
vehicles from the date the vehicle is delivered to
the first retail buyer or otherwise put into use,
whichever is earlier, for a period of
36 months/36,000 miles.
Roadside Assistance is available to anyone operating
the Nissan Commercial vehicle with the authorization of
the owner. (For purpose of Roadside Assistance ben-
efits, “owner” includes the lessee of a leased vehicle.)
These services are transferable with the resale of the
vehicle for the time remaining on the original Nissan
New Vehicle Limited Warranty coverage period. Road-
side Assistance is available throughout the lower 48
States and Hawaii.
TOWING
Roadside Assistance provides towing service for a pe-
riod of 60 months/60,000 miles, (whichever comes
first) .
EXCLUSIONS
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty,
but is a ser-
vice which is provided to you as part of the purchase of
a Nissan Vehicle to minimize any unforeseen vehicle
operation inconvenience. Potential liability is expressly
limited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
loss.
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72 ROADSIDE ASSISTANCE

Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
AutoValet (Concierge) Service:Roadside Assis-
tance will assist you in arranging for the following ser-
vices:
●Hotel Reservations
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
●Airline Information
Assistance obtaining flight information, e.g. flight
times and fares.
●Alternate Transportation
Assistance obtaining rental vehicles or taxi service
●Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
information.
●Message Relay
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
messages.
All third-party cost associated with these benefits are
the customer’s responsibility.
ROADSIDE ASSISTANCE 73